Commercial Manager – João Pessoa Location: João Pessoa, Brazil Contract Type: Full-time (PJ)   About the Role A company with international experience in the gaming sector is launching operations in Brazil, starting with retail sports betting in the state of Paraíba. As part of this expansion, they are looking for a Commercial Manager to lead commercial activities in the Northeast region, based in João Pessoa. This position plays a critical role in driving the retail network’s growth, building strategic partnerships, and ensuring strong field performance. The successful candidate will combine market knowledge with hands-on leadership to help establish and scale a high-performing regional operation. Main Responsibilities: Regional Commercial Strategy Develop and execute a tailored commercial strategy for the Northeast region. Identify new opportunities for sales, retail presence, and partnerships. Align regional plans with national targets and strategic goals. Analyze local market trends, competition, and customer behavior to inform decisions. Sales Network Development Lead recruitment, onboarding, and management of local sales teams and agents. Ensure sales targets are consistently met through effective training and performance monitoring. Implement and oversee performance tracking systems and incentive structures. Ensure compliance and operational excellence across all retail points. Partnerships & Distribution Build and manage partnerships within Paraíba and neighboring states. Establish strong relationships with key stakeholders, distributors, and business partners. Coordinate local commercial efforts to ensure brand consistency and operational effectiveness. Market Development & Brand Growth Support local marketing and activation campaigns to enhance visibility and engagement. Provide insights to internal teams to localize campaigns and product offerings. Ensure consistent brand representation and high customer service standards. Reporting & Performance Management Monitor and report on commercial results and regional KPIs. Provide regular updates on performance, challenges, and strategic opportunities. Recommend and implement improvement initiatives when necessary. Desired Experience: Bachelor’s degree in Business Administration, Marketing, Economics, or related fields. 7+ years of experience in commercial leadership, preferably within sports betting, gaming, retail, lottery, or FMCG sectors. Strong background in field sales, commercial partnerships, and team management. In-depth understanding of the Northeast Brazilian market and consumer dynamics. Proven leadership, negotiation, and analytical skills. Hands-on approach with a strong focus on performance and accountability. Fluency in Portuguese and English is essential; French is a plus. Experience with partner networks or franchise-based distribution models is beneficial but not mandatory.

Role Overview The Head of Product will be responsible for defining and driving the product vision, strategy, and execution, ensuring strong alignment between business objectives, user needs, and local market dynamics. This role will lead the Product team and act as a key strategic partner across Engineering, Design, Data, and senior stakeholders. Key Responsibilities Define and clearly communicate the product vision and long-term strategy, aligned with business goals and the Brazilian market context. Own and prioritize the product roadmap based on impact, data insights, user feedback, and market opportunities. Lead, mentor, and scale a team of Product Managers and Product Owners, fostering high performance and strong product thinking. Partner closely with Engineering, Design, and Data teams to ensure high-quality, timely, and scalable product delivery. Translate business objectives and strategic initiatives into clear, actionable, and well-structured product requirements. Drive product decisions through metrics, experimentation, A/B testing, and continuous learning. Define, track, and optimize key product KPIs, including adoption, retention, conversion, revenue, and engagement. Promote a strong culture of discovery, experimentation, and continuous improvement across the product organization. Act as an internal reference and thought leader for product strategy, discovery, and user experience best practices. Collaborate with key stakeholders to align priorities, manage expectations, and ensure measurable business outcomes. Preferred Qualifications Previous experience in FinTech or high-growth B2C marketplaces within LATAM. Strong hands-on experience with product tools such as Jira and data platforms like Looker or Tableau. Deep understanding of iGaming platforms and experience working with third-party providers. Excellent written and verbal communication skills, with the ability to influence and align cross-functional teams. Advanced or fluent English, as the role requires leading meetings and daily interactions in English.

About the Role A growing international betting operator is seeking a results-driven and highly structured Deputy Operations Manager to support the expansion of their retail sports betting operations in Brazil. Based in João Pessoa, this leadership position will play a critical role in implementing operational strategies, managing cross-functional support teams, and ensuring consistent service delivery across multiple sites. The role combines oversight of technology deployment, logistics, procurement, facilities, compliance, and security operations in a fast-paced and regulated industry. Main Responsibilities: Operational Leadership & Execution Assist in executing the national operational roadmap under the guidance of senior leadership. Manage daily operations across retail locations, including POS, agent networks, and kiosks. Supervise infrastructure setup and ensure systems and devices operate efficiently at all sites. Coordinate interdepartmental efforts to align with business goals and maintain continuity. Technology & Systems Integration Oversee local deployment of technical solutions and platforms. Lead integrations with payment providers, CPF verification systems, and compliance APIs. Ensure systems meet national standards and regulatory certifications (e.g., GLI 13/16/33, LOTEP). Monitor system reliability, data integrity, and uptime across operational platforms. Procurement, Logistics & Import Operations Lead end-to-end logistics, from supplier management and purchasing to customs compliance. Authorize procurement activities within established approval frameworks. Handle supplier negotiations to secure cost-effective, high-quality services. Manage importation processes, ensuring all materials meet legal and regulatory standards. Inventory, Warehousing & Dispatch Monitor inventory levels and material flow across all operational hubs. Enforce warehouse protocols for receiving, storing, and distributing goods. Maintain accurate records and traceability for stock and movement control. Fleet, Facilities & Maintenance Oversee vehicle availability, usage, and preventive maintenance for operational fleets. Supervise construction, renovation, and ongoing maintenance of physical locations. Manage upkeep of generators, HVAC systems, power supply, and core IT infrastructure. Ensure contractors meet quality, time, and cost expectations. Safety, Security & Risk Mitigation Lead on-site physical security efforts, including guards, access control, and patrols. Ensure adherence to fire safety and workplace safety standards. Respond to and document incidents related to theft, vandalism, or other safety breaches. Conduct regular audits of safety protocols and asset protection measures. Compliance & Internal Controls Enforce operational policies aligned with AML, KYC, LGPD, and internal control standards. Support audits by providing necessary operational records and data. Track and report performance metrics around operational efficiency and system uptime. Generate detailed reports for leadership and headquarters. Team Leadership & Development Supervise cross-functional teams in operations, logistics, security, and maintenance. Collaborate with HR to address staffing needs, performance management, and training. Foster a culture of accountability, safety, and continuous process improvement. Desired Experience: Bachelor's degree in Engineering, Supply Chain, IT, Business, or a related discipline. Minimum of 7 years’ experience in operations or logistics, ideally in gaming, fintech, retail, or similarly regulated sectors. Demonstrated success managing import processes, supplier relations, and inventory systems. Hands-on experience with rolling out technology solutions and managing infrastructure in the field. Familiarity with Brazilian compliance standards including LOTEP, LGPD, AML/KYC, and GLI certifications. Strong financial skills with a focus on budget control and cost efficiency. Fluent in both Portuguese and English. Proven leadership ability and organizational skills in a multi-site, fast-growth environment. Highly detail-oriented, execution-focused, and adaptable under pressure.