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Location: Remote (Brazil preferred) About the Role: This is a key opportunity for an experienced VIP Manager to take ownership of the VIP function for a fast-moving online casino brand rooted in Brazil. The role focuses on designing a high-impact VIP program tailored to local players, building personal relationships with high-value users, and driving loyalty, retention, and revenue. The position is fully remote, ideally suited for candidates based in Brazil, and offers the chance to work in a nimble, non-corporate environment with plenty of autonomy. Main Responsibilities: Design and implement a VIP program specifically for the Brazilian market, including player segmentation and targeting strategies for high-value and emerging VIPs. Develop and execute personalized promotions, experiences, and loyalty rewards to retain and engage top-tier players. Serve as the primary contact for VIP customers via WhatsApp, Telegram, and phone, delivering a concierge-level service. Monitor player behavior to identify churn risks and proactively re-engage inactive or at-risk VIPs. Work closely with internal departments—marketing, payments, support, and operations—to deliver a seamless VIP experience. Report market trends and competitor activity to leadership and help shape overall VIP strategy. Desired experience: Native-level Portuguese and strong English communication skills. Proven background as a VIP Manager or Host in iGaming (online casino, sports betting, or social gaming). Solid understanding of Brazilian player preferences, cultural nuances, and local payment systems like PIX. Strong interpersonal and communication skills with a client-focused, sales-driven approach. Ability to design structured programs, create promotional frameworks, and manage reward budgets. Confident using data to evaluate player behavior and guide decision-making. Ideal for someone who thrives in fast-paced, agile environments with flexibility and ownership of their role.

A fast-growing international B2C iGaming brand is seeking a UI/UX Designer to join its remote team. This is a unique opportunity to shape the visual identity and user experience of a proprietary platform in a dynamic and innovative environment.   Key Responsibilities: Design engaging, intuitive user interfaces for web and mobile platforms Collaborate with a distributed team to iterate on design concepts and user flows Apply AI tools and design software to produce high-impact visuals Contribute to the evolution of the brand’s creative direction   Requirements: Minimum 3 years of UI/UX design experience in the online gambling industry (casino, sports betting, sweepstakes, etc.) Proficiency in Adobe XD, Photoshop, and AI-based design tools Strong understanding of user-centered design principles Excellent communication skills in English Ability to work independently and collaboratively in a remote team environment Team & Culture: Fully remote team with a collaborative, growth-oriented culture: Work together, improve together, succeed together. You’ll report directly to the Head of Department and work alongside other creatives and developers.   Why This Role? Be part of a proprietary tech project with full creative freedom Influence the look and feel of a brand seen by thousands of users Join a company in a strong growth phase with international expansion plans Flexible working hours and crypto-based compensation

Important: You must be based in Recife, Brazil or are willing to relocate to Recife. The Company: This opportunity is with a leading B2C iGaming operator with a strong presence in Southeast Asia. With decades of industry experience, they manage multiple successful brands and have recently launched in the Brazilian market. Their diverse offerings include sports betting, casino games, bingo, and live gaming experiences. The Role: As a Payments Supervisor, you will be responsible for learning payment processes with the Asian team and developing training materials for the future Payments team in Brazil. This role involves handling payment performance issues and other discrepancies. The supervisor will assist with manual resolutions, ensuring smooth transaction flows. Please note that this is an extremely analytical position. About You: You’re detail-oriented with strong knowledge of payment processes, able to spot and resolve issues like delays, declines, and chargebacks. With reconciliation experience and B2/Advanced English. You also bring experience from iGaming, banking, or similar industries. Does this sound like you or someone you know? If so, please contact Alexandra Bomberg at Pentasia for a discussion.  

About the Role: This position plays a vital part in strengthening the regulatory and compliance capabilities of a high-growth company operating in Brazil’s regulated market. It is ideal for a compliance professional who thrives in dynamic environments and brings hands-on expertise in managing legal risks, implementing internal controls, and aligning business operations with complex legal frameworks. The role offers the opportunity to shape compliance strategy while working closely with cross-functional teams and global counterparts. Main Responsibilities: Strengthen the compliance and internal control framework across multiple regulatory domains such as betting, data privacy, anti-corruption, consumer protection, and advertising. Track local and international legal developments and assist in updating internal policies and procedures accordingly. Work cross-functionally with legal, marketing, operations, and product teams to embed regulatory compliance into daily operations. Review and update governance documentation, ensuring alignment with legal requirements including Law 14.790/23, LGPD, and relevant ordinances. Conduct risk-based evaluations of internal processes and recommend necessary improvements. Perform due diligence and ongoing monitoring of third parties, affiliates, and partners. Drive internal training and awareness initiatives around compliance matters. Provide support for audits and regulatory reporting. Ensure alignment and coordination with global teams, balancing standardization with local requirements. Desired Experience: A university degree in Law, Business Administration, or related disciplines. Minimum of 4 years’ experience in compliance, risk management, or internal control roles within a regulated setting. In-depth understanding of the Brazilian regulatory landscape, including LGPD, anti-corruption regulations (e.g., FCPA, UK Bribery Act), and industry-specific requirements. Experience conducting compliance reviews, risk mapping, and due diligence processes. Skilled in both English and Portuguese, with strong communication and analytical skills. Exposure to legal or compliance tech tools, such as Power BI, is highly desirable. Professional certifications like CIPP, DPO, ACAMS, or ICA are beneficial but not mandatory. Familiarity with the iGaming industry would be considered a strong plus.

Why Join Us? Competitive salary with benefits (25K BRL CLT + 2K BRL benefits, healthcare, and life insurance) High-impact role shaping user acquisition strategy in a growing digital platform Flexible working arrangements with opportunities to collaborate across teams Be part of a dynamic, ambitious team driving growth in Brazil’s digital product space Who Will You Work For? A rapidly growing digital-first company in Brazil, focused on delivering innovative app-based products. Known for its data-driven approach and high-growth culture, the company is expanding its acquisition team to scale user growth efficiently. This is a unique opportunity to join a team at the forefront of digital marketing and user acquisition. Why This Role? As Head of Acquisition, you’ll play a critical role in defining and executing the user acquisition strategy, driving growth through both paid media and affiliate channels. You will lead a talented team, optimize campaigns across multiple channels, and leverage data insights to maximize ROI and LTV. This is a high-visibility role for a strategic, analytical, and hands-on leader eager to make a measurable impact. Key Responsibilities: Lead Growth Strategy: Develop and implement user acquisition plans that drive measurable growth and align with business goals. Team Leadership: Manage a high-performing acquisition team, guiding campaign planning, execution, and optimization. Channel Management: Identify and test new channels, partnerships, and ad formats to diversify acquisition efforts. Affiliate Oversight: Build and optimize affiliate programs to maximize ROI and scale efficiently. Cross-Functional Collaboration: Partner with product, data, and creative teams to improve conversion rates, onboarding, and early retention. Creative & Campaign Optimization: Ensure messaging, creatives, and promotions are effective and aligned with acquisition goals. Performance Monitoring: Track and report key metrics, including CAC, LTV, ROAS, and Payback, using data to inform decisions. Data-Driven Decisions: Analyze campaign performance and audience behaviour to continuously refine strategy and budget allocation. Requirements: Based in Brazil Proven experience leading user acquisition strategies for digital products or app-first businesses Strong understanding of paid media channels including Google Ads, Meta Ads, Programmatic, and ad networks Data-driven mindset with experience monitoring and optimizing metrics like CAC, LTV, ROAS, and Payback Leadership experience, capable of mentoring a team and collaborating across functions Adaptable problem-solver, comfortable in a fast-moving, high-growth environment Experience managing affiliate programs and performance partnerships Nice to Have: Degree in Engineering, Analytics, or related analytical field Experience in startups, scale-ups, or high-growth digital companies Benefits: Competitive CLT salary with additional benefits (healthcare and life insurance) Opportunity to lead and shape the user acquisition strategy for a high-growth digital platform Flexible and collaborative remote-first working environment Direct impact on business growth metrics and strategic decisions Ready to drive user growth for a leading digital platform in Brazil? Apply now and help shape the future of acquisition strategy.  

Why Join Us? Competitive salary: 6,000,000 COP monthly High-impact role with growth potential in a fast-growing online casino compliance team Flexibility in working arrangements Be part of a bilingual (Spanish/English) international team shaping AML operations in Latam Who Will You Work For? An established online casino service provider with operations across multiple regions, now expanding its AML compliance team in Bogotá. The company is committed to building a supportive, inclusive, and collaborative work environment while maintaining the highest standards of regulatory compliance in the gaming industry. Why This Role? As a Bilingual Spanish/English AML Analyst based in Bogotá, you’ll play a key role in ensuring compliance across Latam operations. You will monitor transactions, perform investigations, support regulatory reporting, and collaborate closely with internal teams to maintain AML standards. This role is ideal for someone with a compliance or transaction monitoring background who thrives in a detail-oriented, collaborative environment. Key Responsibilities: Review transactions in the monitoring system to determine if they can be closed or require further investigation Provide guidance and training to team members on internal systems and external AML tools Work closely with the MLRO to ensure AML procedures are current and compliant Provide subject matter expertise on complex alerts and referrals Lead and perform special projects affecting AML processes Collaborate with Investigations and Anti-Fraud teams to identify trends and process improvements Maintain relationships with internal partners and advisors to support AML policy Conduct enhanced due diligence on customers based on AML triggers Support the MLRO with external reporting to FIU and regulators Review PEP, sanctions, and adverse media alerts Prepare internal suspicious activity reports for MLRO review Work closely with the Responsible Gaming Department Requirements: Must be based in Bogotá Bilingual in Spanish and English (both written and spoken) Minimum of 1 year experience in compliance, transaction analysis, or AML operations Experience with regulators, external auditors, and inspectors is a plus Knowledge of AML reporting requirements and regulatory returns Motivated, detail-oriented, and able to manage multiple tasks independently UIAF certification and AML certifications (CAMS/ICA) are advantageous Proficient with Google Suite, Slack, Airtable, and Intercom Knowledge of sports, gambling, and cryptocurrency is a plus   Benefits: Flexible working hours Team socials, events, and collaborative gatherings Annual training and development budget Inclusive and supportive work environment with opportunities for growth ? Ready to make an impact in AML compliance for Latam online casino operations? Apply now and join a growing, bilingual team driving regulatory excellence.

Why Join Us? Competitive salary based on experience High-impact editorial role with growth potential in a leading international events and media organization Flexibility with remote working arrangements Be part of a global team shaping the conversation in sports betting, gaming, and payments industries Who Will You Work For? An established events and media organization serving the global sports betting, gaming, and payments industries. With a strong reputation for delivering trusted news, industry-leading conferences, and high-value networking opportunities, the company is now expanding its content team in Brazil. This is a chance to join an ambitious team at the forefront of industry coverage, shaping narratives and connecting key stakeholders worldwide. Why This Role? As an Editor based in Brazil, you’ll play a pivotal role in developing the editorial voice and direction of the company’s regional brand. You’ll ensure high-quality content, manage news flow, and contribute to multimedia products while representing the company at events. This is an exciting opportunity for a talented journalist with B2B experience who is eager to grow in the dynamic sports betting and gaming media space. Key Responsibilities: Brand Management: Oversee content for the Brazil brand, ensuring it becomes the region’s leading source of industry news. Content Development: Shape the editorial voice, create/upload articles and features, and set the content agenda in line with house style. Performance Analysis: Use analytics and dashboards to monitor KPIs, optimize content, and grow audience reach. Multimedia Participation: Contribute to podcasts, video content, and other multimedia projects. Audience Strategy: Support initiatives to expand and engage the target audience. CMS Leadership: Manage and maintain content management systems, ensuring accuracy, SEO optimization, and timely publication. HubSpot Management: Keep media contacts updated and organized in HubSpot. Risk Mitigation: Fact-check thoroughly, verify sources, and minimize legal or reputational risks. Website Maintenance: Ensure B2B sites are accurate, updated, and free from errors or dead links. Event Participation: Attend press launches, conferences, and exhibitions, with opportunities for international travel. Industry Relations: Build relationships with stakeholders and represent the company positively at industry events. Conference Collaboration: Work with the events team to shape conference agendas and identify high-value speakers. Commercial Action: Seek opportunities to drive revenue, improve efficiency, and enhance client service. Story Investigation: Identify stories through press releases, contacts, and proactive research. Collaboration: Work closely with colleagues across regions and functions. Requirements: Must be based in Brazil Bachelor’s degree in Journalism Proven experience as an Editor in a B2B environment Fluency in Portuguese and English (written and spoken) Strong writing, editing, and proofreading skills Proficiency with content management systems (CMS) Familiarity with SEO and social media best practices Excellent English writing skills with attention to detail Ability to multitask, prioritize, and deliver under tight deadlines Strong interpersonal and communication skills Ability to provide constructive feedback and manage editorial standards Creative and analytical mindset with a strong sense of story angles Nice to Have: Interest in the sports betting and gambling industries Fluency in Spanish Experience in B2C editorial environments Benefits: Opportunity to shape and grow a leading industry news brand in Brazil Remote-first, flexible working structure Exposure to global conferences, media events, and international networking Collaborative, multicultural environment with professional growth opportunities Direct impact on content strategy and audience engagement ? Ready to shape the editorial voice of a leading media brand in Brazil? Apply now and help drive the conversation in sports betting, gaming, and payments.

About the Role: A leading company in the iGaming industry is looking for a CRM Coordinator to support operations in the Brazilian market. This role is central to the delivery of personalized communications and campaigns aimed at maximizing customer engagement, loyalty, and lifetime value. With direct support from experienced CRM specialists and collaboration across marketing, content, and product teams, this position offers an opportunity to make a measurable impact in a fast-paced environment. Main Responsibilities: Lead communication and content strategies to enhance the user experience across all stages of the player lifecycle. Plan, execute, and optimize CRM campaigns — from campaign format and delivery methods to platform selection — with a focus on profitability and measurable outcomes. Develop and manage customer segmentation, lifecycle strategies, and retention plans to reduce churn and foster long-term loyalty. Create targeted promotional clusters based on user behavior, preferences, and engagement trends. Collaborate closely with marketing, content, and creative teams to align offers with player needs and determine optimal timing and communication channels. Research, curate, and deliver relevant content to resonate with the player base. Monitor and assess the performance of multi-channel campaigns (email, SMS, onsite, WhatsApp), delivering structured weekly and monthly KPI reports. Apply best practices from the CRM industry, demonstrate critical thinking, and maintain a data-driven, results-oriented approach to every project. Desired experience: Proven knowledge and hands-on experience in retention marketing and CRM campaign execution. Strong team collaborator with the ability to work cross-functionally in a fast-paced environment. Exceptional attention to detail and a deep understanding of customer-centric communication strategies. Fluent in written and spoken English. Experience working with digital design or creative teams to create compelling visual campaign assets. Highly organized, able to prioritize effectively and manage multiple ongoing initiatives. Skilled at handling complexity and making strategic decisions based on broader business goals. Familiarity with CRM tools like Optimove, Infobip, Intercom, Mixpanel, and bonus platform management is advantageous but not mandatory.   Collaboration and Reporting: This role is directly supported by the Head of CRM and other specialists within the CRM team. Will work closely with teams in Acquisition, Sports and Casino Product, and Sponsorships to ensure campaign alignment with broader business goals.

About the Role: This is a senior leadership position within a rapidly growing iGaming company, offering the opportunity to influence key financial strategies and operations in Brazil. The role requires balancing hands-on financial management with strategic oversight, ensuring compliance while driving growth in a high-volume, fast-paced digital environment. You will work closely with international and local leadership teams, serving as a key decision-maker and trusted advisor on all financial matters.   Main Responsibilities: Collaborate with the executive team to develop and execute strategic financial decisions aligned with corporate objectives. Oversee the full scope of financial operations in Brazil, ensuring smooth workflows and adherence to regulatory standards. Lead tax planning, compliance, and reporting activities, preferably within a medium-sized business context. Manage and forecast significant transaction volumes characteristic of the digital, e-commerce, and B2C markets. Establish and refine financial systems and processes to enhance operational efficiency and scalability. Serve as the primary contact with public authorities in matters related to data protection within the company’s activities.   Desired experience: Full professional fluency in Portuguese and English, enabling seamless interaction with international teams. University degree in Finance, Accounting, or a related discipline. Extensive background in the digital and e-commerce B2C sector, particularly in high-volume transaction management. Strong leadership capabilities to guide and motivate a team effectively. Excellent analytical, organizational, and time-management skills, with keen attention to detail. Self-driven and resourceful, with a proven ability to identify opportunities for process improvement. Familiarity with Anti-Money Laundering (AML) regulations is advantageous but not mandatory.  

Job Title: Responsible Gaming Analyst - iGaming & Betting Industry Location: Bogotá, Colombia Salary: 6M COP per month Language Requirement: Spanish & English Reports to: Head of Responsible Gaming About the Role: This position plays a crucial role in ensuring responsible gambling practices, helping to mitigate gambling-related harms while ensuring compliance with regulatory requirements. The analyst will conduct behavioral risk assessments, interact with at-risk customers, and collaborate with internal teams to maintain responsible gaming standards. Key Responsibilities: Perform in-depth behavioral analysis to identify signs of gambling-related harm. Conduct phone calls with high-risk customers to discuss responsible gambling tools and offer support. Manage and escalate responsible gaming concerns from internal teams. Work closely with AML and Account Management teams to ensure proper customer due diligence. Operate within a shift-based schedule to provide 24/7 coverage. Assist with responsible gambling-related translations when required. Requirements: A minimum of 6 months in a compliance, risk analysis, or responsible gaming role. Prior experience in the iGaming sector, particularly in LATAM markets, is an advantage. Previous experience handling sensitive customer interactions via phone, email, and chat. Familiarity with working in a high-paced environment with confidential data. Strong analytical and pattern-recognition skills for identifying problematic behaviors. This role requires a proactive, customer-focused mindset, ensuring that responsible gaming measures are effectively implemented while maintaining compliance within the iGaming sector.