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We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.

Hybrid

AML Junior Analyst

Sao Paulo, LATAM

R$6,000

The AML Junior Analyst plays a key role in supporting the company’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT) operations. This position ensures compliance with internal policies and Brazilian regulations by assisting in daily investigations, transaction monitoring, and customer due diligence processes. The role requires analytical thinking, attention to detail, and collaboration with multiple departments to uphold the integrity of the compliance program and maintain the highest operational standards. Main Responsibilities: Conduct daily triage, analysis, and handling of AML investigations to ensure timely resolution and reduce backlog. Monitor transactions and identify suspicious or unusual activities, escalating cases according to internal procedures. Prepare and maintain accurate case files and documentation in line with compliance and audit standards. Perform Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews for clients. Verify and validate KYC documentation to ensure compliance with internal and regulatory requirements. Support the implementation of AML/CFT policies, controls, and procedures across departments. Contribute to process improvements and operational efficiency within the AML/CFT framework. Assist in AML/CFT training initiatives and awareness programs for employees. Collaborate with internal teams and external auditors to ensure transparency and adherence to compliance standards. Essential: Strong written and verbal communication skills in English. Basic understanding of AML/CFT principles, regulatory frameworks, and internal control mechanisms. Ability to interpret and apply internal policies and compliance guidelines accurately. Proficient in Google Suite (Drive, Sheets, Docs, Slides), Slack, and Intercom. Desirable: Previous experience (internship or full-time) in Compliance, AML/CFT, Risk, Fraud, or KYC functions. Experience in documentation management, dossier preparation, or data organization. Knowledge of the gambling or financial services industry. Personal Qualities and Behavioural Traits: Analytical mindset with curiosity and eagerness to learn. Strong attention to detail and precision. Collaborative communicator with a professional and solution-oriented attitude. Adaptable and resilient when managing priorities, deadlines, and complex cases. Self-motivated and proactive, with a hands-on approach to problem-solving. Will work closely with: The AML Lead, MLRO, and broader Compliance and Legal teams. Responsible Gaming and Fraud teams to ensure alignment on AML/CFT measures. Internal Audit and other departments as needed to support the compliance framework.
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Hybrid

Office Manager

Sao Paulo, LATAM

USD 1,000 - USD 2,000

The Company: This opportunity is with a global turnkey platform provider in the sportsbook and iGaming industry, offering end-to-end technology solutions that enable operators to launch and manage their own betting and gaming brands. The Role: As the Office Manager, you will play a key role in establishing our client’s presence in São Paulo. Since our client doesn’t have an office yet, you will be responsible for identifying and securing a suitable location, managing the setup of the office infrastructure, and ensuring it meets operational and brand standards. You will guide the client through every step of the process, from location selection and vendor management to hiring local staff and overseeing day-to-day operations once the office is up and running. About You: You are an experienced Office Manager with a proven track record of setting up offices from the ground up, managing everything from location selection and vendor coordination to daily operations and team support. You are bilingual in Portuguese and English, able to communicate effectively across local and international teams. Important: This opportunity will start as a remote position under a PJ contract. Once the São Paulo office is established, the role will transition to an on-site position under a CLT contract.  
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Remote

Human Resources Manager

Remote, LATAM

USD 5k - TBC

Posición: Human Resources Manager   ? Ubicación: Remoto en Sudamérica (con disponibilidad para viajar 1 vez al mes) ? Tipo de contrato: B2B – Full-time ? EXCLUYENTE!!! Industria: iGaming / Gambling (los perfiles que no tengan experiencia en esta industria no serán considerados) - ? Idiomas: Español (Nativo) e Ingles (fluido - C1+/C2)   Sobre la empresa Somos una compañía en plena expansión dentro de la industria de iGaming/Gambling. Con una estructura ágil y un equipo de aproximadamente 100 personas, ofrecemos un entorno dinámico, colaborativo y con amplias oportunidades de crecimiento profesional.   Descripción del puesto Buscamos un/a Human Resources Manager con experiencia en el sector digital o iGaming, capaz de trabajar de manera autónoma, proactiva y con fuerte iniciativa. Esta persona será responsable de gestionar las operaciones diarias de RRHH, acompañando a la dirección y colaborando estrechamente con diferentes áreas de la empresa.   Requisitos Experiencia mínima de 5 años en posiciones de Recursos Humanos. Experiencia en la industria del iGaming o Gambling, apuestas deportivas (excluyente) Conocimiento en normativas laborales y mejores prácticas de RRHH. Experiencia en procesos de reclutamiento internacional. Idiomas: Español nativo e inglés avanzado (C1–C2). Habilidades de liderazgo, comunicación y negociación. Perfil autónomo, organizado y con capacidad de tomar decisiones estratégicas.   Responsabilidades principales Diseñar e implementar políticas de recursos humanos alineadas con los objetivos estratégicos de la compañía. Gestionar procesos de reclutamiento, selección y onboarding de personal en todas las áreas. Administrar planes de compensación, beneficios y desarrollo profesional. Asegurar el cumplimiento de normativas laborales locales e internacionales. Desarrollar e implementar programas de formación y capacitación. Monitorear el clima laboral y proponer iniciativas de cultura organizacional. Actuar como nexo entre la dirección y los empleados, facilitando la comunicación y resolución de conflictos.   Lo que ofrecemos Contrato estable vía B2B. Modalidad de trabajo 100% remoto desde LATAM (con disponibilidad para viajar una vez al mes a Paraguay o Argentina) Integración en una empresa en constante crecimiento, con gran proyección de desarrollo profesional. Un entorno multicultural, innovador y dinámico dentro de la industria de iGaming.
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Hybrid

Country Manager

Sao Paulo, LATAM

Very competitive, local currency | 50,000 +

Country Manager -Brazil We are seeking a highly motivated and experienced leader to join our team as Country Manager for Brazil. This role will be pivotal in driving growth and operational excellence in the Brazilian market while ensuring compliance with local regulations and maintaining strong relationships with key stakeholders. The successful candidate will serve as the primary representative of the business in Brazil, managing local operations, building our brand presence, and ensuring seamless collaboration with global teams, many of which are based in Australia & LatAm. Comfort in balancing multiple stakeholders, time zones, and priorities will be essential. Responsibilities: ? Market Leadership: Act as the company’s senior representative in Brazil, responsible for overseeing all operations in the country. ? Stakeholder Management: Serve as the main point of contact for regulators, business partners, affiliates, and community stakeholders in Brazil, while coordinating effectively with Australia-based teams across operations, compliance, marketing, and product. ? Marketing & Brand Growth: Collaborate with the global marketing team to develop and execute local campaigns, manage local affiliates, and strengthen brand visibility in the Brazilian market. ? Product Localization: Partner with product and provider teams to adapt and optimize offerings for Brazilian players, ensuring cultural relevance and regulatory compliance. ? Partnership Development: Build and manage relationships with affiliates, agencies, and business partners to maximize market performance. ? Regulatory & Compliance Oversight: Ensure that all local activities align with Brazilian laws and industry standards, maintaining a strong focus on responsible gaming practices. ? Market Analysis: Monitor competitor activity, emerging trends, and regulatory developments to inform strategy and maintain a competitive edge. ? Cross-Border Collaboration: Work closely with global leadership and functional teams (particularly in Australia & LatAm) to ensure local initiatives are aligned with company-wide goals and priorities. Qualifications: ? Proven experience in online gambling operations in Brazil. ? Strong knowledge of the Brazilian regulatory landscape and consumer market. ? Demonstrated ability to manage complex stakeholder relationships across geographies and time zones. ? Excellent communication, negotiation, and interpersonal skills. ? Strategic thinker with strong commercial acumen and the ability to drive measurable results. ? Highly adaptable, self-motivated, and able to thrive in a fast-paced, entrepreneurial environment. Education and Experience: ? Minimum 5 years of experience in online gambling operations, with at least 3 years in a managerial or leadership role. ? Previous experience in market entry, growth strategy, or regulatory engagement is highly desirable. ? Bachelor’s degree in Business, Management, Marketing, or a related field (Master’s preferred). ? Fluency in Portuguese and English (written and spoken). Location: The selected candidate must be based in Sao Paolo, Brazil.
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Remote

Business Analyst (Remote)

Remote, LATAM

Circa $3000

  About Us What makes us different is a combination of exceptional people, bold thinking, and an unwavering commitment to creating outstanding user experiences. In a fast-paced and highly competitive market, success depends on innovation, speed, and flawless execution. As we enter a stage of rapid expansion, we are strengthening our delivery capabilities—and that’s where your expertise comes in.   The Role We are searching for a motivated and analytical Business Analyst to contribute to key strategic decisions. The ideal candidate will turn complex data into clear, actionable insights that guide sustainable business growth.   Key Responsibilities Gather, validate, and structure information from multiple sources to support accurate and reliable decision-making. Design, monitor, and share performance dashboards, KPIs, and management reports using tools such as Power BI, Tableau, or similar. Perform market research and competitor benchmarking, including pricing trends, product positioning, and customer behavior analysis. Explore new business opportunities—features, customer segments, and growth avenues. Document processes, objectives, and requirements in a clear and structured way. Define success metrics and criteria for each project or deliverable. Collaborate with technical teams, translating business requirements into workable technical solutions. Automate recurring reports and data-gathering tasks. Take part in prioritizing backlogs, planning releases, and estimating effort. Lead or assist with continuous improvement initiatives and digital transformation programs. Experiment with ideas, measure outcomes, and refine strategies based on results. Contribute to the design and rollout of innovative solutions derived from insights.   What We’re Looking For A degree in Business Administration, Economics, Engineering, Statistics, Data Science, Information Systems, or a related discipline. 4+ years of experience in business analysis or a similar position. Strong proficiency in Power BI, with proven ability to create and manage dashboards. Hands-on SQL experience, including writing advanced queries and optimizing performance. Solid understanding of market research, competitive analysis, and business case development. Skilled at data visualization and storytelling, able to communicate findings effectively to stakeholders. Excellent English communication skills, both written and spoken. A proactive mindset, independence, and the ability to prioritize in a dynamic environment.   Nice to Have Experience with BI tools such as Tableau, Looker Studio, or comparable platforms. Strong Spanish communication skills. Previous background in the iGaming sector.
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Remote

Business Director

Remote, LATAM

Competitive Salary

Why Join Us? Competitive salary Private health insurance and paid vacation benefits Senior leadership role with high visibility and direct impact across Latin America Opportunity to represent an established global iGaming company at events, exhibitions, and partner meetings   Who Will You Work For? A leading international iGaming provider with a strong presence across multiple regions, now expanding its commercial leadership in Latin America. The company is committed to innovation, strategic growth, and building long-term partnerships in the online gaming space. With a portfolio that includes top-performing slot game products, the company is trusted by partners worldwide for delivering engaging, high-quality solutions. As part of its LatAm expansion, we’re seeking a Business Director / Manager in Brazil to drive strategic partnerships, lead the team, and grow the company’s influence in the region.   Why This Role? As the Business Director / Manager, you’ll be the driving force behind expanding and strengthening B2B partnerships across Brazil and Latin America. You will lead negotiations, shape go-to-market strategies, and ensure seamless execution of commercial projects. This role is ideal for a commercially driven leader with an established network in the iGaming industry, strong knowledge of the Brazilian and LatAm markets, and the ambition to grow business relationships in a highly competitive space.   Key Responsibilities: Expand and negotiate B2B iGaming partnerships across Brazil and Latin America Identify potential partners and adjust strategies based on market changes and opportunities Plan and execute integrated online and offline marketing campaigns Analyze market trends, competitors, and player behaviors to provide actionable insights Promote slot game products effectively to partners, designing tailored solutions when needed Coordinate with internal teams to ensure smooth project execution and delivery Stay current with Latin American market dynamics and gaming regulations Represent the company at industry exhibitions and events to build brand influence Lead and motivate a regional team to enhance efficiency and performance   Requirements: Must be based in Brazil (Brazilian nationality preferred) Fluent in English and Portuguese (Spanish is a plus) Established network/resources in the B2B iGaming industry within Latin America Minimum 3 years’ experience at a large B2B iGaming company in the region Proven experience in partnership expansion, commercial negotiations, and market strategy Strong communication, coordination, and cross-cultural skills Willingness to travel occasionally across the region Leadership and management experience is an advantage   Benefits: High-impact, senior-level role with ownership of LatAm growth strategy Exposure to international markets and opportunities to represent the brand globally Collaborative and ambitious company culture focused on long-term growth
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Hybrid

Media Specialist

Barcelona, LATAM

Competitive Salary

Why Join Us? Competitive salary: R$ 15,000 – R$ 16,000 BRL monthly (approx. $3,000–3,200 USD) Private health insurance and 30 days of paid vacation per year High-impact role with growth potential in a fast-scaling performance marketing team Be part of an international, player-first company redefining digital gaming in Latin America   Who Will You Work For? A next-generation digital gaming company with a bold mission: to redefine the way people experience sports betting and casino entertainment across Latin America. With a dynamic and diverse team, deep market insights, and cutting-edge technology, our client is building an experience that is personalized, responsible, and always player-first. Operating in a highly competitive industry they are accelerating growth in Brazil and looking for a Media Analyst in São Paulo to professionalize the delivery function and raise the bar across everything they do.   Why This Role? As a Media Specialist, you’ll be at the heart of our growth in Brazil. You’ll lead the planning and execution of media campaigns across multiple channels to maximize ROI and drive new customer acquisition (FTDs). This role combines technical planning, campaign management, and data-driven optimization. You’ll work closely with social media, marketing, and performance teams (based in both Brazil and Argentina) to ensure every campaign is integrated, impactful, and aligned with our bold ambitions in the region.   Key Responsibilities: Develop and execute a comprehensive performance media strategy tailored to the Brazilian market Plan, manage, and optimize campaigns across digital channels (SEM, paid social, programmatic, affiliate) and traditional media (TV, offline paid media providers) Manage budgets to ensure optimal allocation and pacing for business objectives Analyze campaign data and performance metrics to generate actionable insights Collaborate with marketing, creative, and data teams for fully integrated campaigns Negotiate with media partners and platforms to secure the best placements and rates Stay on top of market trends, new technologies, and consumer behaviors in Brazil Support awareness and conversion-focused campaigns (ATL), CRM, and platform marketing as needed   Requirements: Must be based in São Paulo Experience in the iGaming industry is a must Proven experience as a Digital Media Manager, Media Specialist, or similar role focused on performance marketing In-depth knowledge of the Brazilian digital market, consumer behavior, and media landscape Expertise with platforms like Google Ads, Meta Ads, and analytics tools (Google Analytics, dashboards, etc.) Experience running offline/traditional campaigns is a plus Strong analytical and presentation skills with the ability to translate data into strategy Proactive, results-oriented mindset with ability to thrive in a fast-paced environment Bachelor’s degree in Marketing, Communications, or related field   Benefits: Competitive salary in BRL (CLT contract) Private health insurance 30 days paid vacation annually Fast-paced, innovative environment with real ownership and growth opportunities Collaborative, international team culture with support from across Latin America
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Hybrid

Senior AML Analyst

Sao Paulo, LATAM

Circa R$14,000

About the Role: This position is ideal for a compliance professional with a strong background in Anti-Money Laundering and Counter-Terrorist Financing regulations, especially within the Brazilian market. The role involves working in a fast-paced, regulated environment, providing critical support to uphold the integrity of the company’s compliance program. The successful candidate will play a pivotal role in monitoring financial activity, investigating suspicious behavior, and ensuring regulatory obligations are met through collaboration with internal teams and regulatory bodies. Main Responsibilities: Investigate transaction monitoring alerts to identify unusual or suspicious activity. Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), along with risk assessments for clients. Validate and verify client documentation and Know Your Customer (KYC) data. Ensure all AML/CFT policies and procedures are properly followed and documented to demonstrate compliance with Brazilian regulations. Collaborate with cross-functional teams to implement AML/CFT procedures effectively across the business. Coordinate compliance initiatives related to new products, services, and internal operational processes. Monitor changes in Brazilian AML/CFT legislation and ensure ongoing alignment with regulatory expectations. Prepare and escalate Suspicious Activity Reports (SARs) to the MLRO and maintain supporting documentation. Participate in audits and liaise with both internal and external auditors as needed. Assist with regulatory reporting obligations and ensure timely submissions to relevant authorities. Support crisis management and incident response efforts involving compliance violations. Deliver or contribute to AML/CFT training programs for internal teams. Address internal inquiries related to compliance procedures and AML/CFT standards. Continuously improve transaction monitoring rules and other AML triggers. Contribute to the development and enhancement of the AML/CFT program. Desired Experience: A minimum of 4 years’ experience in compliance, AML/CFT, or audit within a regulated environment. Strong command of English, both written and spoken. Practical knowledge of the Brazilian AML/CFT regulatory landscape and experience applying it in a corporate setting. Experience preparing documentation for audits and regulatory reporting. Proficient in using tools like Google Workspace (Sheets, Docs, Slides, Drive), Slack, Airtable, and Intercom. Experience interacting with auditors or regulators is a plus. Knowledge of the sports betting or online gambling industry is considered beneficial but not mandatory. Highly analytical, detail-focused, and capable of working proactively and independently.
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On-site

Customer Support Representative: iGaming Brazil

Sao Paulo, LATAM

Circa 4500

The Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in both Portuguese and English, providing professional service and contributing to the continuous improvement of the customer experience. Main Responsibilities: Respond promptly and professionally to customer inquiries via live chat. Resolve issues and complaints, offering appropriate solutions and following up to ensure customer satisfaction. Communicate fluently in both Portuguese and English to assist a diverse customer base. Maintain accurate customer records and liaise with internal teams when escalation is needed. Stay up-todate with company products, promotions, and policies to provide accurate information. Provide feedback and suggestions to improve processes and enhance customer experience. Collaborate with other operational teams to ensure customer needs are met. Work Experience and Skills: Excellent written and verbal communication skills in both Portuguese and English. Prior experience in a customer service role (online, phone-based, or face-to-face). Availability to work on a 24/7 rotating roster. Ability to remain calm and efficient in a fast-paced environment. Desirable Qualifications: Familiarity with the crypto and online betting industry. Previous experience in sports betting or online casino. Experience working with tools such as Slack and G-Suite. Personal Qualities and Behavioural Traits: Strong customer focus with a solution-oriented mindset. Ability to multitask and handle multiple inquiries simultaneously. Self-motivated and capable of working independently without close supervision. Excellent problem-solving skills and resilience under pressure. Strong initiative and proactive approach to improving customer experience. Collaborative team player, willing to share knowledge and support colleagues. The Customer Support Representative will work closely with: Team Leads and Senior Support staff. Payments providers and the internal payments coordination team. Other operational departments such as KYC, Marketing, Affiliates, Tech Support, and VIP.
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Remote

Business Development Representative - LatAm

Remote, LATAM

Competitive (base + commission)

The Company: This opportunity is with a leading global provider of sports data, dedicated to transforming the industry through innovation. Our client specializes in sports data collection and analysis, advanced data management, and cutting-edge services such as AI-driven insights and sports visualization. The Role: As a Business Development Representative, you will play a key role in driving growth across the Latam region. Your responsibilities include generating and qualifying new business opportunities, managing sales activities through CRM systems, and supporting account executives and sales managers by building a strong pipeline. This role requires creativity in prospecting, strong negotiation skills, and the ability to effectively communicate the company’s value proposition to potential clients within the gaming and betting industry. About You: You have over 2 years of experience in business development within igaminga/sports betting industry, with a strong background in lead generation and client prospecting. You are fluent in both English and Spanish and comfortable working with international clients. Proficient in CRM tools like Salesforce or Outreach, you bring excellent communication and negotiation skills, a passion for sports, and the flexibility to travel when needed. Does this sound like you or someone you know? If so, please contact Alexandra Bomberg at Pentasia for a discussion.  
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