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On-site

Game Presenters - Portuguese (Relocation to Armenia)

Yerevan, Europe, LATAM

NET $1,000 + incentives.

Pentasia is actively looking for Game Hosts/Presenters (Relocation to Armenia)! The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.   If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!   Responsibilities: Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!) Engage with players through verbal interaction in the game chat, providing guidance and support as needed. Demonstrate honesty and accuracy in all aspects of game presentation. Attend mandatory meetings and training sessions as required. Adhere to designated work schedules and dress code standards. Always uphold the highest professional standards.   Required Qualifications: Fluent in spoken and written Portuguese and English. Strong sense of responsibility and attention to detail. Presentable appearance and grooming. Passion for delivering exceptional customer service. Willingness to work flexible hours, including night shifts, weekends, and public holidays. Benefits and offer: Salary NET $1,000 + incentives. Relocation with Visa assistance. Performance-based bonuses. Company accommodation. Medical insurance coverage. Access to free language courses. Teambuilding activities and corporate events. Complimentary tea, coffee, and refreshments. Flexible working schedule. Free parking facilities. Privilege card for additional perks. Corporate gym access.
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Remote

Influencer Manager

Remote, Europe, LATAM, Asia Pacific

Attractive; Dependent On Experience

About the Role: This is a remote position for an experienced influencer marketing specialist who will focus on identifying and managing partnerships with streamers, bloggers, and content creators in the LATAM and wider regions, specifically within iGaming verticals. The ideal candidate will be skilled at launching and optimizing influencer campaigns, with a strong understanding of regional market trends, audience behavior, and platform preferences. This is a high-impact role offering the chance to collaborate with top-tier creators and contribute to scalable growth strategies across diverse GEOs. Main Responsibilities: Identify and engage influencers, streamers, and content creators in the LATAM and Asian markets, ensuring cultural and GEO alignment. Analyze audience authenticity, detect artificial growth, and assess engagement and traffic quality. Manage influencer campaigns from start to finish — including briefing, coordination, deadline tracking, and content delivery. Oversee compliance with campaign guidelines and technical requirements; perform quality control prior to campaign launches. Monitor campaign performance, evaluate key metrics, and adjust strategies based on region and influencer type. Maintain and expand a personal database of trusted influencers in target markets. Deliver clear, data-driven reports on campaign results, budgets, and ROI. Work cross-functionally with creative and media teams to ensure strategic alignment. Desired Experience: At least 1 year of experience in influencer marketing within iGaming industry is required. Direct experience managing monthly campaign budgets of $10,000 USD or more, with measurable success. A personal or vetted database of influencers in LATAM and/or Asia is a strong advantage. Ability to interpret marketing data, assess traffic quality, and apply insights to optimize campaigns. Capable of working independently with full responsibility for campaign outcomes. Excellent communication skills and the ability to manage relationships across different time zones and cultures. Additional Information: Remote work setup with a flexible schedule. Competitive base salary with performance-based commission (10% of completed integration revenue). Exposure to established and emerging influencer markets in iGaming. Supportive, fast-paced team environment with access to necessary tools and analytics. Ongoing professional development and collaboration with international marketing professionals.  
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On-site

Shift Supervisor

Sao Paulo, LATAM

Circa R$8,500 BRL

Shift Supervisor Department: Customer Operations Type: Full-time - CLT About the Role This role is central to delivering high-quality customer service within a 24/7 operational environment in the iGaming and digital entertainment industry. The Shift Supervisor is responsible for leading the support team during their shift, ensuring that customer issues are resolved promptly and service levels are maintained. The position requires strong leadership, the ability to manage escalations, and a solid understanding of support operations in a fast-paced setting. Main Responsibilities Supervise customer operations during scheduled shifts, with a focus on live SLA monitoring, identifying service disruptions, and recognizing trends. Act as the primary point of support for agents, providing guidance, answering questions, and coaching during the shift. Manage escalated customer issues, including those related to payments, KYC, VIP services, affiliate matters, and technical cases. Assist with handling support tickets during peak demand or when team coverage is low. Ensure all escalations are managed in line with the company’s 24/7 escalation procedures. Collaborate with other departments such as product, tech, and marketing to resolve multi-faceted customer issues. Support the distribution and implementation of updated training materials, tools, and process documentation. Desired Experience Experience in a supervisory or leadership role within a customer support environment, ideally in iGaming, fintech, or digital entertainment. Skilled in coaching and developing customer service teams. Strong knowledge of support processes, quality monitoring, and performance tracking. Comfortable making quick decisions and resolving urgent, high-impact support issues. Excellent communication and interpersonal skills. Project coordination or cross-functional team experience is considered an advantage, though not required. Key Attributes Confident and supportive leadership style. Calm under pressure with a proactive, solution-focused mindset. Strong customer focus and dedication to service excellence. Committed to ongoing personal and team development.
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Hybrid

Office Manager

Sao Paulo, LATAM

USD 1,000 - USD 2,000

The Company: This opportunity is with a global turnkey platform provider in the sportsbook and iGaming industry, offering end-to-end technology solutions that enable operators to launch and manage their own betting and gaming brands. The Role: As the Office Manager, you will play a key role in establishing our client’s presence in São Paulo. Since our client doesn’t have an office yet, you will be responsible for identifying and securing a suitable location, managing the setup of the office infrastructure, and ensuring it meets operational and brand standards. You will guide the client through every step of the process, from location selection and vendor management to hiring local staff and overseeing day-to-day operations once the office is up and running. About You: You are an experienced Office Manager with a proven track record of setting up offices from the ground up, managing everything from location selection and vendor coordination to daily operations and team support. You are bilingual in Portuguese and English, able to communicate effectively across local and international teams. Important: This opportunity will start as a remote position under a PJ contract. Once the São Paulo office is established, the role will transition to an on-site position under a CLT contract.  
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Remote

Human Resources Manager

Remote, LATAM

USD 5k - TBC

Posición: Human Resources Manager   ? Ubicación: Remoto en Sudamérica (con disponibilidad para viajar 1 vez al mes) ? Tipo de contrato: B2B – Full-time ? EXCLUYENTE!!! Industria: iGaming / Gambling (los perfiles que no tengan experiencia en esta industria no serán considerados) - ? Idiomas: Español (Nativo) e Ingles (fluido - C1+/C2)   Sobre la empresa Somos una compañía en plena expansión dentro de la industria de iGaming/Gambling. Con una estructura ágil y un equipo de aproximadamente 100 personas, ofrecemos un entorno dinámico, colaborativo y con amplias oportunidades de crecimiento profesional.   Descripción del puesto Buscamos un/a Human Resources Manager con experiencia en el sector digital o iGaming, capaz de trabajar de manera autónoma, proactiva y con fuerte iniciativa. Esta persona será responsable de gestionar las operaciones diarias de RRHH, acompañando a la dirección y colaborando estrechamente con diferentes áreas de la empresa.   Requisitos Experiencia mínima de 5 años en posiciones de Recursos Humanos. Experiencia en la industria del iGaming o Gambling, apuestas deportivas (excluyente) Conocimiento en normativas laborales y mejores prácticas de RRHH. Experiencia en procesos de reclutamiento internacional. Idiomas: Español nativo e inglés avanzado (C1–C2). Habilidades de liderazgo, comunicación y negociación. Perfil autónomo, organizado y con capacidad de tomar decisiones estratégicas.   Responsabilidades principales Diseñar e implementar políticas de recursos humanos alineadas con los objetivos estratégicos de la compañía. Gestionar procesos de reclutamiento, selección y onboarding de personal en todas las áreas. Administrar planes de compensación, beneficios y desarrollo profesional. Asegurar el cumplimiento de normativas laborales locales e internacionales. Desarrollar e implementar programas de formación y capacitación. Monitorear el clima laboral y proponer iniciativas de cultura organizacional. Actuar como nexo entre la dirección y los empleados, facilitando la comunicación y resolución de conflictos.   Lo que ofrecemos Contrato estable vía B2B. Modalidad de trabajo 100% remoto desde LATAM (con disponibilidad para viajar una vez al mes a Paraguay o Argentina) Integración en una empresa en constante crecimiento, con gran proyección de desarrollo profesional. Un entorno multicultural, innovador y dinámico dentro de la industria de iGaming.
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Hybrid

Media Specialist

Sao Paulo, LATAM

Competitive Salary

Why Join Us? Competitive salary: R$ 15,000 – R$ 16,000 BRL monthly (approx. $3,000–3,200 USD) Private health insurance and 30 days of paid vacation per year High-impact role with growth potential in a fast-scaling performance marketing team Be part of an international, player-first company redefining digital gaming in Latin America   Who Will You Work For? A next-generation digital gaming company with a bold mission: to redefine the way people experience sports betting and casino entertainment across Latin America. With a dynamic and diverse team, deep market insights, and cutting-edge technology, our client is building an experience that is personalized, responsible, and always player-first. Operating in a highly competitive industry they are accelerating growth in Brazil and looking for a Media Analyst in São Paulo to professionalize the delivery function and raise the bar across everything they do.   Why This Role? As a Media Specialist, you’ll be at the heart of our growth in Brazil. You’ll lead the planning and execution of media campaigns across multiple channels to maximize ROI and drive new customer acquisition (FTDs). This role combines technical planning, campaign management, and data-driven optimization. You’ll work closely with social media, marketing, and performance teams (based in both Brazil and Argentina) to ensure every campaign is integrated, impactful, and aligned with our bold ambitions in the region.   Key Responsibilities: Develop and execute a comprehensive performance media strategy tailored to the Brazilian market Plan, manage, and optimize campaigns across digital channels (SEM, paid social, programmatic, affiliate) and traditional media (TV, offline paid media providers) Manage budgets to ensure optimal allocation and pacing for business objectives Analyze campaign data and performance metrics to generate actionable insights Collaborate with marketing, creative, and data teams for fully integrated campaigns Negotiate with media partners and platforms to secure the best placements and rates Stay on top of market trends, new technologies, and consumer behaviors in Brazil Support awareness and conversion-focused campaigns (ATL), CRM, and platform marketing as needed   Requirements: Must be based in São Paulo Experience in the iGaming industry is a must Proven experience as a Digital Media Manager, Media Specialist, or similar role focused on performance marketing In-depth knowledge of the Brazilian digital market, consumer behavior, and media landscape Expertise with platforms like Google Ads, Meta Ads, and analytics tools (Google Analytics, dashboards, etc.) Experience running offline/traditional campaigns is a plus Strong analytical and presentation skills with the ability to translate data into strategy Proactive, results-oriented mindset with ability to thrive in a fast-paced environment Bachelor’s degree in Marketing, Communications, or related field   Benefits: Competitive salary in BRL (CLT contract) Private health insurance 30 days paid vacation annually Fast-paced, innovative environment with real ownership and growth opportunities Collaborative, international team culture with support from across Latin America
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