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Acquisition Manager – iGaming Casino
Location: St. Julian’s, Malta or Remote
About the Role
We are hiring an experienced Acquisition Manager (Affiliate) to join a fast-growing international iGaming business. This role is responsible for managing, optimising, and scaling the affiliate programme to drive player acquisition and revenue growth within the online casino vertical.
This is a hands-on, commercially focused position, suited to someone who already has an active network of affiliate partners and can generate results from the outset.
Key Responsibilities
Manage the day-to-day operations of the affiliate programme across multiple markets
Build, maintain, and grow relationships with key and VIP affiliate partners
Leverage an existing affiliate network to drive traffic and acquisition performance
Identify, onboard, and activate new affiliate partners
Optimise CPA, Revenue Share, and Hybrid deals to maximise ROI
Monitor campaign performance and ensure accurate tracking across platforms
Analyse data and produce regular performance reports
Manage affiliate budgets and support acquisition forecasting
Ensure affiliate compliance with brand guidelines and Terms & Conditions
Collaborate with internal teams (CRM, Product, Marketing) to align campaigns and promotions
Stay up to date with market trends and competitor activity
Represent the company at industry events and conferences
Requirements
Proven experience in iGaming (casino) within an affiliate or acquisition role
An established and active network of affiliate partners
Strong understanding of key international markets (Europe preferred)
Experience managing CPA, Revenue Share, and Hybrid models
Strong analytical and data interpretation skills
Excellent communication and relationship management abilities
Fluent in English; additional European languages are an advantage
Experience with affiliate platforms such as NetRefer, Income Access, MyAffiliates, or similar
Highly organised with the ability to manage multiple priorities
What’s on Offer
Competitive salary with performance-based incentives
Flexible working options (Malta-based or remote)
International and collaborative working environment
Flat structure with strong exposure to senior stakeholders
Opportunity to take ownership of a key acquisition channel
Career development and industry event exposure
If you meet the above criteria and are looking for your next opportunity within a growing iGaming business, we encourage you to apply.
Head of Operations (Online Gaming)
Location: London (Hybrid)
Salary: Circa £85k DOE
Job Summary:
We are looking for a results-oriented, highly self-motivated, and commercially aware individual with a passion for Online Betting & Gaming to support and optimise operations across multiple African markets.
The Head of Operations will act as a key link between regional teams and central functions (including Product, Payments, Marketing, and Customer Service), ensuring effective execution of operational strategies across markets.
This role is responsible for overseeing multi-market performance, supporting regional teams, and ensuring that local operational needs are aligned with central direction. The position will play a critical role in maintaining operational efficiency, improving performance, and ensuring a consistent customer experience across all markets.
Responsibilities:
Oversee operational performance across multiple African markets, ensuring alignment with commercial and operational KPIs
Work closely with Regional Operations Managers to monitor and improve performance across their respective markets
Analyse data, reports, and market trends to identify opportunities for operational and commercial improvement
Act as a key liaison between local teams and central functions, ensuring effective communication and execution
Build and maintain strong relationships with internal stakeholders and regional teams to ensure smooth operational flow
Support market entry and exit decisions by providing operational and performance insights
Assist in adapting operations to local market conditions, including payments, infrastructure, and customer behaviour
Collaborate with central teams to support product rollouts, operational initiatives, and campaign execution (non-marketing ownership)
Ensure consistency in operational processes and customer experience across all markets
Contribute to improving operational frameworks and efficiencies across the business
Support budget awareness and contribute to commercial decision-making through performance insights
Manage and develop Regional Operations Managers, ensuring alignment and effective execution across markets
Maintain a strong understanding of market dynamics and ensure local insights are reflected in central decision-making
Support cross-functional alignment to ensure smooth delivery of the overall online gaming experience
Requirements:
Experience in online gaming, betting
Experience in operations, commercial, or multi-market roles
Proven ability to work in a fast-paced, dynamic environment with changing priorities
Strong commercial awareness, with exposure to performance metrics and ideally good P&L understanding
Experience working with data to support decision-making and performance improvement
Strong stakeholder management and relationship-building skills across multiple teams and geographies
Willingness and flexibility to occasionally travel across African markets when required
Excellent written and spoken communication skills in English; French is a plus
Experience in emerging markets or Africa is beneficial
Exposure to digital/online business models
Personal Competencies:
Strong operational mindset with the ability to balance execution and commercial thinking
Comfortable working in a fast-paced, evolving, and sometimes unstructured environment
Ability to build and maintain strong relationships across distributed teams
Adaptable and flexible, with a proactive and problem-solving approach
Strong organisational and prioritisation skills
Effective communicator with the ability to influence and align stakeholders
High level of emotional intelligence and teamwork
Ability to manage ambiguity and respond effectively to changing business needs
Results-oriented with a focus on continuous improvement
Entrepreneurial mindset with a willingness to take ownership and drive outcomes
Operations Manager (iGaming / Digital Gaming Environment)
Location: London (Hybrid)
Salary: Upto £80k DOE + Bonus
We are supporting the search for an experienced Operations Manager to take ownership of day-to-day operational delivery within a fast-scaling digital gaming business operating in regulated markets.
This is a senior, hands-on role focused on ensuring smooth execution across product operations, supplier coordination, performance monitoring, and cross-functional delivery. You will act as a central point between commercial, product, marketing, and technical teams to ensure operational stability and strong player experience outcomes.
What you’ll be responsible for
Lead and coordinate daily operational activity across digital gaming products, ensuring smooth end-to-end execution and platform reliability
Oversee game and product releases, ensuring correct configuration, compliance alignment, and operational readiness
Manage relationships with external suppliers and partners, ensuring service levels, delivery timelines, and operational standards are met
Monitor performance metrics across products, identifying issues, trends, and opportunities for optimisation
Support incident and issue management, ensuring fast resolution and clear internal communication during live operational events
Work closely with product and technical teams to ensure improvements are properly prioritised and delivered
Maintain oversight of operational risks, including system issues, player-impacting incidents, and supplier dependencies
Contribute to reporting for senior leadership, highlighting performance, risks, and key operational insights
Support continuous improvement of internal processes, workflows, and operational frameworks
What we’re looking for
Several years of experience in iGaming, online gaming, sportsbook, casino, or digital entertainment operations
Strong understanding of end-to-end operational delivery in a fast-paced digital environment
Experience working with product, tech, or commercial teams in a cross-functional setup
Confident managing third-party suppliers or platform partners
Strong analytical mindset with the ability to interpret performance data and operational trends
Comfortable working in high-pressure, fast-moving environments with shifting priorities
Strong communication skills and ability to coordinate across multiple stakeholders
The Role
Reporting to the Head of Strategy and Corporate Development, this role is a key driver in evolving the company’s long-term roadmap. The successful candidate will support efforts to accelerate growth through product diversification, new customer acquisition, and strategic expansion.
Key Responsibilities
1. Strategic Planning
Market Intelligence: Conduct deep-dive research into industry trends and competitor activity to provide actionable recommendations for the executive team.
Capital Allocation: Support the assessment of organic investment opportunities against a rigorous strategic and financial framework.
Financial Modelling: Build complex ROI models for internal growth initiatives and partnership ventures.
Special Projects: Support leadership on high-priority strategic actions and ad-hoc business situations.
2. Mergers & Acquisitions (M&A)
Pipeline Management: Build and maintain a target universe aligned with company objectives through independent research and intermediary networking.
Deal Evaluation: Screen opportunities based on strategic fit and financial viability.
Valuation & Analysis: Lead financial modelling for targets, including valuation, synergy analysis, and the validation of operating assumptions.
Execution: Support the full deal lifecycle, including commercial, financial, and legal due diligence, term sheet negotiations, and post-merger integration planning.
Ideal Experience
3–5 years of professional experience, likely starting with a foundation in Investment Banking, Big 4 Transaction Services, or a qualified in-house finance route (e.g., CIMA).
Subsequent experience in a corporate development or internal strategy role is highly preferred.
Prior exposure to the payments industry or broader fintech sector is a significant advantage.
Key Skills & Attributes
Corporate Finance Mastery: Advanced skills in forecasting, valuation, and assessing combination effects.
Due Diligence Expertise: A clear understanding of the DD process and the ability to identify "red flags" and value drivers.
Critical Thinker: An intellectually curious mindset that looks beyond the data to understand the underlying strategic context.
High Energy: A proactive, tenacious professional with the judgment to take ownership of complex deliverables.
Collaborative: Strong interpersonal skills with the ability to influence and work across cross-functional teams.
Client Accounting Team Leader
My Client, a growing Corporate Service Provider, is on the lookout for a finance professional to join the team.
The Team Leader will manage a client portfolio while supervising and supporting junior accountants within the Client Accounting team.
Key Responsibilities:
Manage and review client accounts, management accounts, VAT returns, and financial statements
Oversee audit processes and ensure all statutory deadlines are met
Review work completed by others and assist with technical accounting queries
Hold regular team meetings and monitor workload and progress
Liaise with management, auditors, and other departments
Ensure high-quality service delivery and compliance with regulations
Support training, performance reviews, and best practices within the team
Contribute to client meetings and assist in securing new business
Requirements:
Fully qualified accountant
At least 2 years’ senior experience in client accounting
Strong knowledge of accounting principles and VAT
Proficient in Excel, Word, Outlook, and SAGE
Strong communication, organisation, and problem-solving skills
Able to manage multiple priorities and work independently and in a team
Detail-oriented, responsible, and professional with confidential data
What's in it for you ?
Attractive salary
Performance bonus
Health Insurance
Free Parking
Study leave
On the job training and more !!
Position: VIP Manager – Swedish Market
Location: Malta | Work model: Hybrid
Relocation is not provided.
Responsibilities:
Build and maintain strong, long-term relationships with VIP players to drive engagement, satisfaction, and retention.
Proactively manage a portfolio of high-value accounts, providing tailored offers, personalized experiences, and first-class support.
Analyze player behavior and data to identify potential VIPs, upgrade opportunities, and at-risk customers.
Collaborate with CRM, marketing, product, payments, and customer support teams to deliver seamless player experiences.
Monitor player activity to ensure timely intervention in cases of churn risk or changes in play behavior.
Support payment processes for VIPs, ensuring smooth transactions and resolving any issues quickly.
Maintain strong awareness of competitor offerings and market trends to refine VIP strategy.
Ensure all interactions align with responsible gaming, AML, and regulatory frameworks.
Provide detailed performance reports, KPIs, and insights to management on VIP performance and revenue contribution.
Ongoing Reactivation of inactive players by various communication ways.
Requirements:
Based in Malta.
Minimum 2+ years of experience in VIP management, account management, or relationship management within iGaming.
Experience in the Swedish Market.
???????Strong knowledge of online casino and/or sportsbook products and player behaviors.
Excellent communication, negotiation, and interpersonal skills, with a customer-first mindset.
Data-driven mindset with strong analytical and reporting skills.
High level of professionalism, discretion, and ability to work in a fast-paced environment with flexible working hours.
Fluency in English & Swedish is required.
Knowledge of the German Language is considered an asset.
If you have experience in iGaming and specifically as a VIP Manager with focus on the Swedish market, you are fluent both in Swedish and English and looking for your next challenge, then Apply now or email me directly at: chrysavgi.patera@pentasia.com
Position: Country Manager Sweden
Location: Malta | Work model: Hybrid
Relocation is not provided.
Responsibilities:
Define and execute the marketing and growth strategy for the regulated Swedish market
Develop and manage campaigns for customer acquisition and activation in compliance with local regulatory requirements
Optimize the channel mix to maximize reach, efficiency, and ROI
Collaborate closely with Marketing and CRM teams to strengthen market positioning
Analyze campaign performance, customer behavior, and market trends, deriving actionable insights
Monitor key KPIs (e.g., acquisition, conversion, retention) and drive continuous improvement
Manage and develop external partners (e.g., affiliates, agencies)
Identify growth opportunities and optimization potential within the Swedish market
Requirements:
Several years of experience in the iGaming industry with a strong focus on marketing
Solid understanding of customer acquisition and retention strategies
Experience across key marketing channels (affiliate, paid media, social)
Good knowledge of the Swedish market and its regulatory framework is a strong advantage
Strong analytical mindset with a data-driven approach
Proven experience in KPI management and campaign performance optimization
Fluent in Swedish and English
Knowledge of the German Language is considered an asset.
Based in Malta
If you have experience in iGaming with focus on the Swedish market, you are fluent both in Swedish and English and looking for your next challenge, then Apply now or email me directly at: chrysavgi.patera@pentasia.com
Pentasia are supporting a rapidly growing B2B Provider in their search for a Casino Executive. The successful candidate will manage daily casino game releases and optimisation, coordinate promotions and roadmaps, and use performance and market insights to improve game positioning across multiple platforms.
Responsibilities & tasks :
Execute daily game releases: set up new games, perform testing, and ensure correct placement within the relevant categories.
Continuously update game ordering and positioning across all managed casinos, based on performance and product guidelines.
Assist in building monthly roadmaps by providing operational input, game suggestions, and promotional ideas.
Track and follow up on roadmap execution with clients: game launches, promotions, tournaments, and ensure timelines are respected.
Monitor competitors and market trends daily (new games, top performers, promotions) and actively share actionable insights with the product team.
Experience required :
1+ years of experience in online casino department
Strong understanding of casino game types, games mechanics, features, and player incentives.
Strong interest in casino products (slots, crash games, table games, live casino)
Experience with casino platforms and CMS tools
Experience working with cross-functional teams (CRM, Risk, Product).
Ability to work in a fast-paced, high-growth environment with a hands-on and analytical approach.
Experience in African markets or emerging markets (Latam, Asia)
Imperative skills (people skills, know-how) :
FR Language
EN Language
Secondary skills (people skills, know-how) :
Strong organizational skills and ability to manage priorities
Effective communication with diverse clients
Ability to adapt the product to different markets
Flexible and collaborative mindset
Strong team spirit and support for colleagues
If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information!
bryan.enriquez@pentasia.com
Fast-growing iGaming company scaling rapidly in the US, building a high-performance social gaming platform and expanding into new verticals.
The Role
This is a Director-level role combining technical depth with commercial impact.
You will lead the insight function, initially as a hands-on individual contributor, using data to drive revenue, player behaviour, and business performance within the online casino vertical.
The company already has a solid data foundation in place (real-time data and tools like Hex) — your role will be to build on this and evolve the insight function.
We are looking for someone with experience in online casino and the ability to combine strong technical expertise with commercial thinking.
Key Highlights
Background in Data Science / Analytics / BI, with exposure to ML / AI / automation
Hands-on role initially — working directly with data, queries, and analysis
Lead the insight function from day one, with scope to define the roadmap and build and scale the team.
Strong technical + commercial focus (revenue, retention, player behaviour)
Key Responsibilities
Apply data science and analytics to identify revenue drivers and growth opportunities
Act as a bridge between data and commercial teams
Work hands-on with data (SQL, analysis, modeling)
Translate complex data into clear, actionable business decisions
Partner with commercial teams (CRM, acquisition, VIP, casino)
Define the data/insight roadmap aligned with business needs
Explore and implement ML / AI-driven approaches where relevant
Senior Customer Support Specialist (Dutch Speaking)
Location: Malta (Hybrid)
Salary: Up to €30K + Bonus + Relocation Package
About the Role
Join a fast-growing international iGaming company as a Senior Customer Support Specialist, where you’ll play a key role in delivering excellent player experiences while supporting team performance. This is a great opportunity to step into a senior, leadership-track position with real impact.
Responsibilities
Provide high-quality support via live chat, email, and phone
Handle complex queries and manage escalations efficiently
Review KYC documents and process withdrawals in line with compliance
Support fraud detection and account monitoring activities
Act as a senior team member during busy or critical periods
Assist with onboarding, coaching, and knowledge sharing
Support Team Leads in tracking KPIs (CSAT, response times, ticket volumes)
Collaborate with product, payments, and compliance teams
Take ownership of specific markets, features, or workflows
What We’re Looking For
2+ years’ experience in customer support within iGaming or a similar environment
Good understanding of KYC, payments, and fraud/risk processes
Fluent in Dutch and English
Strong communication skills and a proactive, team-oriented mindset
Ability to multitask and perform under pressure
Comfortable working shifts, including nights
Interest in sports or casino products is a plus
Interest in tools/AI to improve efficiency is an advantage
What’s On Offer
Salary up to €30K + bonus
Relocation package to Malta
Hybrid working + home office allowance
Work remotely abroad benefit
Private health insurance (including dental)
Wellbeing allowance
Regular team events and company socials