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ADMIN ASSISTANT
Overview
Our client, a fast-growing international company, is seeking a highly organized and execution-driven Administrative Assistant to support its office operations in Brazil.
This role is ideal for someone who thrives in a dynamic and fast-paced environment, playing a key role in ensuring smooth day-to-day operations while supporting both local and global teams.
Key Responsibilities
Support daily office administration and operational activities
Coordinate logistics such as travel arrangements, meetings, and internal events
Act as a point of contact between teams, ensuring smooth communication and alignment
Assist in managing office supplies, vendors, and general facilities needs
Organize and maintain documents, records, and administrative systems
Provide administrative support to leadership and different departments
Support ad hoc operational and coordination projects
Help ensure efficient execution of internal processes and workflows
Requirements
Strong organizational skills and high attention to detail
Execution-focused mindset with the ability to handle multiple tasks simultaneously
Good communication and coordination skills
Proactive attitude and problem-solving approach
Ability to work in a fast-paced and dynamic environment
Previous experience in administrative or office support roles
Nice to Have
Experience in multinational or international environments
Exposure to fast-growing or startup companies
Familiarity with office management tools and collaboration platforms (e.g., Google Workspace, Slack)
Our client is seeking a Vice President, Product Innovation to lead end-to-end product strategy, innovation pipeline, and portfolio performance. This executive leader will be responsible for envisioning, designing, and delivering high-value products, programs, and solutions that enhance customer value, drive revenue growth, and expand market impact. The role partners closely with marketing, finance, operations, and professional services to deliver future-forward offerings grounded in market intelligence, customer insight, and enterprise strategy.
Key Responsibilities
• Define and lead the long-term product innovation strategy aligned with enterprise objectives.
• Translate vision into actionable product roadmaps with clear milestones, success metrics, and financial outcomes.
• Drive cross-functional ideation, pilot programs, and commercialization of new products and enhancements.
• Own and manage a diverse portfolio of programs, digital products, and emerging offerings.
• Establish lifecycle management frameworks including performance evaluation, optimization, and sunsetting decisions.
• Develop data-driven forecasting, pricing models, and go-to-market strategies.
• Identify market trends, customer needs, and emerging technologies to fuel innovation.
• Cultivate external partnerships, alliances, and potential acquisition opportunities.
• Lead, mentor, and develop a high-performing product innovation team.
• Collaborate cross-functionally to ensure cohesive execution and operational excellence.
• Oversee departmental budgets, forecasts, ROI analysis, and scalable operating processes.
Candidate Profile
• 10+ years of experience in product management, product development, or innovation leadership.
• Proven success launching new products and managing complex product portfolios.
• Experience within entertainment, digital platforms, or consumer-facing products preferred.
• Strong strategic, analytical, financial, and communication skills.
• Demonstrated ability to lead and influence cross-functional teams.
Education
• Bachelor’s degree in Business, Computer Science, Marketing, Engineering, or a related field required.
• Master’s degree or MBA preferred.
Preferred Certifications
• Certified Product Manager (CPM – AIPMM)
• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)
• Professional Certified Marketer (PCM – AMA)
Senior Project Manager - Operations
Compensation: $140,000 - $150,000/year + Bonus
Schedule: 2 - 3 days on-site (Hybrid)
My client is seeking a highly experienced Senior Project Manager to lead complex, cross-functional initiatives that advance operational excellence, technology enablement, and strategic business priorities. This role plays a central part in ensuring programs are delivered on time, within scope, and aligned with organizational goals across a fast-moving, live-operations environment.
The ideal candidate brings 7+ years of project management experience, demonstrates strong leadership across multi-disciplinary teams, and is comfortable partnering with Operations, Technology, Product, Marketing, People & Culture, and external vendors to deliver consistent, high-quality outcomes.
Responsibilities
Lead full project lifecycles from initiation through planning, execution, monitoring, and closure
Develop and maintain project charters, timelines, budgets, risk registers, and communication plans
Facilitate cross-functional collaboration, decision-making, and issue resolution
Ensure project deliverables meet quality standards and support operational and strategic objectives
Support operational improvement initiatives in partnership with the Executive Director of Operations
Collaborate with technology leadership on system implementations, upgrades, integrations, and infrastructure initiatives
Drive process optimization, documentation, and scalable workflow design
Serve as the primary point of contact for project updates, risks, dependencies, and timelines
Deliver executive-level reporting, dashboards, and post-project evaluations
Ensure alignment and clarity across stakeholders throughout the project lifecycle
Identify, monitor, and mitigate project risks and issues
Ensure adherence to organizational standards, procurement processes, and vendor governance
Conduct post-project reviews and implement lessons learned for continuous improvement
Qualifications
Bachelor’s degree in Business Administration, Project Management, Information Technology, or related field required
Master’s degree in MBA, Project Management, or related discipline preferred
7+ years of experience leading complex, multi-disciplinary projects
PRINCE2 Practitioner, CSM or equivalent Agile certification, and/or Lean Six Sigma Green Belt certifications preferred
Strong problem-solving, analytical, and troubleshooting skills
Ability to translate complex technical concepts for non-technical stakeholders
Excellent written and verbal communication skills
Comfortable supporting live products and evolving operational environments
Willingness to participate in on-call support for critical operational incidents
Why Apply?
Opportunity to lead high-impact operational and technology initiatives
Exposure to executive leadership and cross-functional stakeholders
A role focused on delivery excellence, governance, and continuous improvement
Work within a collaborative, fast-growing organization supporting live digital products
We look forward to speaking with you!
Executive Director of Operations
Schedule: Hybrid (2 - 3 days on-site)
Compensation: $200,000 - $250,000/year + Bonus
About the Role
Our client is seeking an Executive Director of Operations to serve as a strategic and hands-on leader driving operational excellence across the enterprise. This role is both highly strategic and deeply tactical, functioning as a connective hub across the organization to ensure that systems, processes, people, and platforms are aligned to deliver exceptional outcomes for our customers and partners.
This leader will operate as a chief-of-staff-style partner to executive leadership, flexing up and down with teams as needed, leading complex programs end-to-end, and collaborating closely with all functions, including Technology, Product Innovation, People & Culture, Marketing, Finance, and Facilities.
What You’ll Do
Lead and execute an enterprise-wide operations strategy aligned with the clients’ mission, values, and long-term strategic plan
Build scalable operational frameworks, systems, and policies that enable growth, efficiency, and continuous improvement
Serve as a trusted partner to executive leadership, supporting strategic planning, program delivery, and cross-functional execution
Act as a cross-functional integrator, driving alignment and accountability across all departments
Oversee process design, workflow optimization, and operational KPIs
Lead vendor strategy, contract performance management, and service-level agreements
Partner with Technology, Product, People & Culture, Finance, and Marketing to ensure systems support evolving organizational needs
Guide system upgrades, data governance, risk mitigation, cybersecurity awareness, and business continuity planning
Own operational budgeting, forecasting, and resource allocation
Ensure compliance across legal, financial, data privacy, cybersecurity, and organizational policies
Maintain readiness for audits, certifications, and regulatory requirements
What We’re Looking For
Experience & Education
Bachelor’s degree in Business Administration, Operations, Finance, or related field (Master’s preferred)
10+ years of progressive operational leadership experience
Proven success leading enterprise operations, systems oversight, and organizational transformation
Experience driving complex, cross-functional programs from strategy through execution
Core Skills
Exceptional communicator that can clearly articulate strategy, priorities, and decisions to stakeholders at all levels
Hands-on and strategic mindset with comfortability zooming out to strategy and diving into execution
Strong problem-solving and decision-making skills in complex, fast-moving environments
Ability to manage multiple priorities while maintaining clarity and focus
Preferred Certifications
PMP, Lean Six Sigma (Green or Black Belt), CM, CSCP, or CMQ/OE
Why Join the Team
Opportunity to shape and scale enterprise operations with real impact
Highly visible, trusted leadership role with executive access
Collaborative, mission-driven culture rooted in accountability and continuous improvement
Meaningful work supporting communities and long-term organizational sustainability
We look forward to speaking with you!
I am working with a leading iGaming betting services provider, on a crucial new hire into the London office.
We are looking for an experienced Head of Trading/Trading manager who has managed a team; someone who has an deep understanding of trading and in play trading/odds; and someone who can manage and drive the trading product.
This role is hybrid in their London office and offering a very competitive salary, bonus and benefits package. If your interested then APPLY or email - matt.chapman@pentasia.com
Brand & Content Manager
Location: São Paulo - Onsite
Overview
We are seeking a Brand & Content Manager to lead brand development and content strategy for a new iGaming market launch in Brazil. This is a key role focused on building a strong, locally relevant brand presence from the ground up, driving awareness, engagement, and acquisition through compelling storytelling and high-impact campaigns.
You will play a central role in defining how the brand connects with Brazilian audiences, ensuring cultural relevance, regulatory alignment, and consistency across all channels.
Key Responsibilities:
Define and implement brand positioning tailored to the Brazilian market, ensuring differentiation in a competitive iGaming landscape
Develop and execute go-to-market campaigns for launch and ongoing growth
Own and lead the content strategy, including planning, creation, and distribution across digital platforms (social, web, CRM, affiliates)
Build a strong, consistent brand voice and storytelling framework that resonates with local audiences
Collaborate with performance marketing, CRM, product, and affiliate teams to align messaging and campaigns
Manage content calendars, agencies, and creative production workflows
Ensure all content complies with local regulations and responsible gaming guidelines
Track and analyze performance metrics, optimizing campaigns and content based on data insights
Establish and evolve brand guidelines for the Brazilian market
Must-Have Requirements:
Proven experience in branding and content strategy, ideally within digital or consumer-facing industries
Strong storytelling skills, with the ability to create engaging, culturally relevant narratives
Experience managing multi-channel content (social media, web, email/CRM, etc.)
Deep understanding of Brazilian market dynamics and audience behavior
Fluent in Portuguese and English
Nice to Have:
Experience in iGaming, sports betting, or online entertainment
Prior involvement in market launches or brand building from scratch
Familiarity with affiliate marketing and performance-driven environments
Profile:
Entrepreneurial mindset with the ability to operate in a launch / scale-up environment
Creative yet data-driven approach to brand and content
Strong stakeholder management and cross-functional collaboration skills
Passion for entertainment, gaming, and digital culture
Lead partnership coordination and execution
Manage approvals, assets, and rights
Align teams to deliver campaigns
Partnership Account Manager
Our client are looking for a detail-driven, highly organised operator to manage one of our most important global sports partnerships.
As the Partnership Account Manager, you’ll be the central point of coordination -ensuring campaigns, assets and approvals run smoothly across teams and with external stakeholders.
What You’ll Do:
Act as the main liaison with global and regional partners.
Manage approvals, assets, and campaign deliverables.
Track and maximize usage of partnership rights.
Coordinate across Marketing, CRM, Product, and Creative.
Ensure all executions are on time, compliant, and high quality.
What This Role Is:
? Execution-focused
? Cross-functional coordination
? Process and partnership governance
What It’s Not:
? Not a revenue or outbound sales role.
? Not marketing strategy or product ownership.
What The Client Are Looking For:
4–7+ years in account management, partnerships, or project management.
Strong organisation and stakeholder management skills.
Comfortable in fast-paced, high-detail environments.
Why This Role?
You’ll act as the “control tower” of a major sports partnership, driving flawless execution and making sure nothing falls through the cracks.
Apply now and help deliver world-class partnership experiences.
Technical Customer Support Specialist (Chinese Speaking)
? Location: Malta (On-site)
? Salary: Up to €30,000
About the Role
Our Client are looking for a Technical Customer Support Specialist to join our on-site team in Malta. In this role, you will support operational activities, handle agent queries, and monitor gaming systems in real time. This is a great opportunity for someone interested in technical support and the gaming industry.
Key Responsibilities
Handle agent requests via written communication and provide timely support
Operate and manage back-end game tools
Perform basic network troubleshooting and tool usage
Monitor game operations in real time and respond to issues promptly
What We’re Looking For
Fluent in English and Chinese
Strong interest in technical support and gaming
Basic understanding of IT, networking, or systems is an advantage
Background in Information Management or Computer Science is a plus
Good problem-solving skills and attention to detail
What’s On Offer
Salary up to €30,000 annually
Full training provided (including initial training in Taiwan)
Opportunity to gain hands-on experience in gaming operations
On-site role within a collaborative team environment
Career development opportunities within a growing industry
THIS ROLE REQUIRES RELOCATING TO TAIWAN FOR 6 MONTHS FOR MANDATORY TRAINING
Main Responsibilities:
Develop long-term relationships with key customers, ensuring consistent engagement and satisfaction
Oversee and expand revenue streams within an assigned portfolio by identifying growth opportunities
Collaborate with clients to improve game visibility and performance through targeted marketing and promotional activities
Contribute to securing and maintaining favorable commercial terms in partnerships
Coordinate closely with internal marketing teams to deliver high-quality and effective promotional campaigns
Serve as a trusted advisor to clients by sharing insights, best practices, and industry knowledge
Provide prompt and efficient support to operators, ensuring all requests are handled in a timely manner
Desired experience:
Previous experience in account management, business development, or similar client-facing roles, ideally within iGaming, gaming, or digital entertainment (preferred but not strictly mandatory)
Strong interpersonal and communication skills, with the ability to build lasting relationships
Familiarity with marketing strategies and promotional planning is advantageous
Good organizational skills and ability to manage multiple accounts simultaneously
Candidates must be based in or eligible to work in one of the following countries: Mexico, Argentina, Peru, or Chile
Willingness to undergo an initial training period in Taiwan before transitioning to a role based in LATAM (mandatory)
We’re looking for a Senior AI Engineer to lead the design and deployment of production-grade AI systems, with a focus on self-hosted models.
You’ll play a key role in shaping how AI is used across Enteractive - from LLM-powered tooling for agents, to automation, personalization, and internal intelligence systems, while ensuring data privacy, performance, and reliability.
This is a hands-on, high-impact role for someone who can bridge research and real-world systems at scale.
Key Responsibilities
Design, build, and maintain AI/LLM infrastructure (self-hosted models, GPUs, inference pipelines)
Develop and deploy LLM-based solutions (RAG systems,internal tools for agents and CRM teams)
Optimize models for latency & throughput in controlled environments
Build scalable data pipelines for training, fine-tuning, and evaluation
Implement model serving and orchestration (e.g., APIs, batching, streaming inference)
Ensure security, compliance, and data privacy across all AI systems
Collaborate with product and operations teams to embed AI into player engagement workflows
Required Skills / Experience
2+ years of experience in AI / ML engineering
Solid understanding of LLMs, embeddings, and prompt engineering
Experience deploying models in on-prem or hybrid environments
Strong Python skills and experience building production APIs/services
Experience with model optimization techniques (quantization, batching, GPU utilization)
Familiarity with MLOps practices (CI/CD, monitoring, versioning)
Strong problem-solving skills and ability to operate autonomously