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Customer Service Agent (Finnish Speaking)
Location: Malta | Hybrid
Salary: €25,000 – €30,000
About the Role
We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.
Responsibilities
Support customers in Finnish and English via chat, email, and phone
Assist with account queries, verification, deposits, withdrawals, and promotions
Review KYC documents and perform security checks
Resolve customer issues professionally and efficiently
Collaborate with teams such as Risk, Fraud, and Responsible Gaming
Maintain accurate records in line with internal and legal requirements
Support translation and localisation tasks when needed
Contribute to a positive and collaborative team environment
What We’re Looking For
Fluent Finnish and English, written and spoken
Strong communication and customer service skills
Comfortable working shifts, including future night shifts
Flexible and motivated to grow within a scaling company
Responsible, accurate, and detail-oriented
Previous customer support experience is a plus
Interest in online gaming or sports betting is an advantage
What’s Offered
Hybrid working model
Paid onboarding and training in Belgium (flights and accommodation included)
Lunch allowance for office days
Full reimbursement of office parking costs
Growth and development opportunities within a fast-growing company
International and supportive work environment
Our client is a leading UK based I-Gaming operator operating in key markets including the UK, Canada, Spain, Brazil, and Mexico. They are a dynamic fast growing well known brand looking for a Director of social media to lead their global social media function across both paid and organic social.
This is a senior, hands-on leadership role responsible for defining and executing a holistic social media strategy, driving measurable revenue impact, and ensuring strong integration across performance marketing, brand, and creative functions.
The role will address current structural and strategic gaps by introducing clear leadership, improving cross-channel alignment, and elevating the overall effectiveness of social media as a brand and growth driver.
You will oversee both Paid and Organic Social teams, with a particular focus on performance-led paid social, while ensuring a cohesive full-funnel approach across all social activity.
You will
Define and own the global social media strategy and roadmap across Paid and Organic Social
Drive full-funnel integration across acquisition, branding, and retention from a strategic, messaging and creative POV.
Establish best-in-class creative and messaging frameworks, including a robust, global full funnel creative strategy and structured A/B testing creative and messaging framework - across both paid and organic social
Identify growth opportunities across existing and emerging social platforms
A key part of this role is team leadership and development so this must be a an important part of your current role.
If this sounds like you and you are based in London and able to go to a central London office 3 days a week then please get in touch
Studio Content Specialist
Location: São Paulo - Hybrid
Overview
We are seeking a Studio Content Specialist to join a leading iGaming business in São Paulo, acting as the key content representative for one or more game Studios within the Revenue team. This role is focused on driving stronger commercial performance across the slot portfolio through content planning, launch coordination, market insight, and performance analysis.
You will work closely with internal commercial teams, operators, and Studio partners to ensure game releases are positioned effectively across relevant markets, while helping shape content strategy based on player trends, operator objectives, and commercial opportunities.
This is an excellent opportunity for someone with strong iGaming knowledge, particularly within casino and slot content, who enjoys combining analytical thinking, stakeholder management, and commercial decision-making in a fast-paced environment.
Key Responsibilities
Support the successful launch and distribution of new slot games across relevant operators and markets
Coordinate launch planning activities, ensuring all operational and commercial requirements are delivered on time
Analyze game performance, player trends, and market intelligence to identify growth opportunities and content gaps
Provide actionable recommendations based on KPIs, operator feedback, and commercial performance data
Act as the main point of contact for day-to-day Studio content matters internally and externally
Collaborate closely with Commercial, Revenue, and Studio teams to improve content planning and portfolio performance
Support roadmap discussions and adapt launch strategies based on market relevance and operator objectives
Present gaming products effectively to both internal stakeholders and external partners
Build strong relationships with operators, Studios, and cross-functional teams
Represent assigned Studios at industry events, conferences, and customer meetings when required
Must-Have Requirements
Minimum 2 years of experience within the iGaming industry or a related commercial/content-focused role
Strong understanding of online casino products, particularly slot content
Experience analyzing KPIs, market trends, and commercial performance data
Ability to translate data insights and customer feedback into practical business recommendations
Excellent stakeholder management and communication skills
Experience coordinating multiple projects and stakeholders simultaneously
Fluent English communication skills
Commercial mindset with strong attention to operational detail
Ability to work collaboratively across Commercial, Revenue, and external partner teams
Nice to Have
Experience working with game providers, Studios, or casino operators
Previous exposure to game launch planning or content distribution strategies
Understanding of roadmap planning and portfolio optimization
Additional language skills
Knowledge of compliance and regulatory requirements within iGaming
Profile
Passionate about gaming products and market trends
Analytical and commercially driven mindset
Strong relationship-building and communication skills
Self-motivated, proactive, and highly organized
Comfortable operating in a fast-paced and collaborative environment
Able to balance strategic thinking with hands-on execution
Interested in shaping content performance and commercial success across multiple markets
Senior Accountant / Finance Lead
Location: Detroit, MI (Hybrid – 4 Days On-Site)
Salary Range: $90,000 – $100,000/year
Our client is a national leader in charitable electronic gaming, partnering with organizations across the U.S. to deliver innovative, responsible gaming experiences that positively impact local communities. They combine technology, creativity, and purpose to deliver best-in-class products in a collaborative, mission-driven environment.
We’re seeking a hands-on Senior Accountant/Finance Lead to own and manage day-to-day accounting operations while ensuring accuracy, consistency, and strong financial discipline across the organization.
This role is ideal for someone who enjoys working directly in the details, taking full ownership of financial processes, and operating in a lean, fast-paced environment. You’ll play a critical role in maintaining the financial health of the business while partnering closely with leadership on reporting and process improvements.
Core Responsibilities
• Own the general ledger, including journal entries, reconciliations, and month-, quarter-, and year-end close processes
• Manage accounts payable, accounts receivable, vendor setup, invoicing, and ensure timely payments
• Reconcile bank accounts, credit cards, and expense activity
• Maintain all accounting activity within QuickBooks
• Prepare monthly, quarterly, and annual financial statements with accuracy and timeliness
• Support leadership with reporting, variance analysis, and financial insights
• Assist with audit preparation and related documentation
• Support payroll processing and employee onboarding/offboarding from a financial perspective
• Manage 1099 filings and assist with benefits coordination and insurance renewals
• Maintain strong internal controls and ensure compliance with GAAP and regulatory requirements
• Support external audits and ongoing financial reporting needs
Qualifications
• Proficiency in QuickBooks is required
• 5+ years of experience in accounting or financial operations
• Strong experience in hands-on accounting roles (not just oversight)
• Prior experience in small to mid-sized or lean organizations preferred
• Strong understanding of GAAP and financial reporting fundamentals
• Advanced Excel skills
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working independently and owning processes end-to-end
Why Join The Team
• Mission-driven company supporting charitable organizations
• High-impact role with real ownership and visibility
• Collaborative, growing team environment
• Opportunity to help build and improve financial processes as the company scales
One of my client, a well known crypto game casino, is looking for a Senior Game developer able to join their company.
The role is fully remote, B2B contract.
Responsibilities:
Designing and developing interactive and visually captivating casino games using NextJS/React along with PixiJS, GSAP, or ThreeJS.
Implementing game logic, animations, and user interfaces using JavaScript.
Integrating WebSockets for real-time communication and multiplayer functionality.
Managing game servers, optimizing performance, and ensuring smooth gameplay experiences.
Collaborating with cross-functional teams to brainstorm ideas, troubleshoot issues, and deliver high-quality games.
Requirements:
Frontend developer experienced with using Next.js/React and any of the following: PixiJS, GSAP, or ThreeJS
The ability to develop while accounting for future scaling is considered an asset
Experience building interfaces for casino games
Experience interacting with REST API required
Tasks will be assigned and organized on Jira by a project manager
Must be able to communicate internally with a basic understanding of English language
Country Manager – New Zealand
Remote | Full-Time | iGaming
A fast-growing international iGaming business is looking for an experienced Country Manager to take ownership of the New Zealand market and drive ambitious growth plans across the region.
This is a commercially focused leadership role with responsibility for developing and executing local market strategy across brand, acquisition, CRM, affiliates, and digital marketing channels. You’ll work closely with global teams while acting as the key voice for the New Zealand market, ensuring campaigns are locally relevant, compliant, and performance-driven.
Key responsibilities include:
• Leading brand building and acquisition marketing strategy for New Zealand
• Managing ATL and digital marketing channels including TV, radio, sponsorships, PR, affiliates, CRM, and paid media
• Owning budgets, forecasts, campaign performance, and ROI analysis
• Managing relationships with agencies, media partners, and third-party suppliers
• Driving local brand positioning, tone of voice, and market-specific campaigns
• Ensuring all activity complies with local gaming regulations
What we’re looking for:
? 5+ years in a senior marketing or country management role
? Strong experience within B2C online gaming/iGaming
? Proven success launching and scaling brands in New Zealand
? Deep understanding of the NZ media and advertising landscape
? Hands-on experience managing significant marketing budgets and performance campaigns
? Previous people management experience
What’s on offer:
• Fully remote working
• Competitive salary package
• Career progression within a major international iGaming group
• Collaborative and people-focused culture
• Opportunity to make a real impact in a key growth market
If you’d like to hear more, feel free to reach out directly.
About the Role
My iGaming client is seeking a Director of Analytics & Business Intelligence to lead and scale their data function within a high-growth, regulated digital gaming environment. This is a hands-on leadership role responsible for driving analytics strategy, delivering actionable insights, and partnering cross-functionally with Product, Marketing, Finance, Operations, and Professional Services. The successful candidate will serve as a key advisor to senior leadership, translating complex data into clear, commercially impactful decisions.
Key Responsibilities
Analytics Strategy & Governance
Define and execute the analytics vision, strategy, and roadmap aligned to business objectives
Establish and maintain robust data governance frameworks to ensure accuracy, integrity, and consistency
Partner with technology teams on data infrastructure, owning the analytics and insight layer
Act as a subject matter expert on analytics best practices and responsible data usage
Translate complex data into clear, actionable insights for executive stakeholders
Player & Marketing Analytics
Lead analysis of customer behavior, segmentation, lifecycle performance, and LTV modelling
Drive insights on acquisition, retention, and engagement strategies
Oversee reporting on digital marketing performance, loyalty programs, and ROI metrics
Collaborate with marketing and product teams to optimise campaign effectiveness
Financial & Operational Analytics
Support budgeting, forecasting, and financial planning processes
Develop KPIs, dashboards, and reporting frameworks to drive business performance
Deliver insights that connect operational performance to revenue outcomes
Provide cross-functional analytical support across key business areas
Compliance & Risk Analytics
Partner with compliance teams to identify potential fraud and AML risks through data analysis
Ensure all analytics outputs meet regulatory and compliance requirements
Professional Services Support
Provide client-facing teams with market intelligence, benchmarking, and performance insights
Develop standardized reporting, ROI frameworks, and dashboards to support client engagements
Enable data-driven storytelling to support client acquisition and retention
Leadership & Team Development
Build, lead, and mentor a high-performing analytics team
Establish workflows, prioritization models, and quality standards
Drive a culture of curiosity, accountability, and commercial focus
Scale team capability in line with business growth
Requirements
Experience
7+ years in data analytics or a related field, with at least 3 years in a leadership role
Proven experience in igaming
Proven experience owning and leading an analytics function
Strong experience in customer analytics, including segmentation and LTV modelling
Track record of presenting insights to executive and board-level stakeholders
Experience in high-growth or scaling environments is highly desirable
Exposure to multi-partner ecosystems, loyalty programs, or P&L analytics is advantageous
Education
Bachelor’s degree in a relevant field (e.g., Economics, Business, Statistics, Engineering)
Master’s degree preferred
Skills & Competencies
Strategic mindset: Ability to translate business problems into analytical solutions
Technical expertise: Strong SQL skills; experience with BI tools (e.g., Power BI); advanced Excel
Additional tools: Experience with Python, R, or similar is a plus
Communication: Ability to simplify complex insights for non-technical audiences
Leadership: Proven ability to build, manage, and develop teams
Business acumen: Solid understanding of financial metrics, ROI, and revenue drivers
Collaboration: Strong cross-functional stakeholder management skills
Data governance: Deep understanding of data quality, integrity, and best practices
Why Apply?
Opportunity to lead a high-impact analytics function within a growing digital business
Strategic, visible role with direct exposure to executive leadership
Chance to shape data-driven decision-making across multiple business functions
Build and scale a team in a dynamic and evolving environment
B2B Marketing Manager – LATAM
About the Role:
An international iGaming company is expanding its presence across Latin America, with a strong focus on regulated markets such as Brazil, Peru, and Colombia.
We are looking for a B2B Marketing Manager based in Brazil to support this growth, bringing strong local knowledge and a hands-on approach to marketing execution. This role will focus on building brand presence and driving commercial opportunities through event-led and relationship-driven initiatives.
You will work closely with regional stakeholders and global teams, playing a key role in connecting the LATAM market with the company’s broader marketing strategy.
Key Responsibilities:
Develop and execute relationship-driven marketing initiatives, including events, hospitality activities, business trips, and regional exhibitions
Manage end-to-end execution (budgeting, vendor sourcing, negotiations, logistics, timelines, and on-site delivery)
Support participation in key industry conferences (e.g., SBC, SiGMA, and regional events)
Ensure all activities align with brand standards, positioning, and quality expectations
Support PR, social media, and content initiatives in line with global guidelines
Contribute to creative direction, brand positioning, and local market adaptation
Act as a bridge between LATAM and European headquarters to ensure strategic alignment
Requirements:
Based in Brazil with strong understanding of local and LATAM business culture
Proven experience in event management, experiential marketing, or similar
Strong project management skills, able to manage multiple initiatives
Experience with budget planning and cost control
Strategic mindset with strong communication, negotiation, and stakeholder management skills
High attention to detail and quality standards
Experience in B2B environments (iGaming is a strong advantage)
Background in brand marketing, communications, or related fields is a plus
Fluent Portuguese & English required; Spanish is a plus (intermediate acceptable)
What We Offer:
Quarterly bonuses
Remote & flexible schedule
Medical insurance (for you +1) & financial support for special events
Professional development reimbursement & online English classes
Employee referral bonus program
Why Apply:
Opportunity to join a growing international business and shape the LATAM marketing strategy from the ground up.
A fast-growing start-up operating in the regulated Online Gaming sector is hiring a Finance Manager.
They are seeking a Finance & Accounting Manager to take ownership of all financial operations within our Manila office. This is a hands-on role suited to someone who can set up and manage Real Time Reporting, reconciliation, accounting, payroll, tax, and banking processes for a fast growing high volume / low transaction value, online business. The role reports to the Group CFO.
Key Responsibilities
Financial Control & Reporting
Own the end-to-end financial reporting process, including:
Daily, Monthly, quarterly, and annual close
Management accounts
Board reporting packs
Daily Transaction Reconciliation
Real Time KPI Monitoring and Reporting
Ensure accuracy and integrity of financial data across all products.
Maintain strong general ledger control and reconciliation processes.
Provide the Group CFO with input into consolidated reporting at group-level including company specific insights.
Casino & iGaming Finance Operations
Oversee daily financial operations of the online business, including:
Player wallet accounting and segregation
Payment reconciliations (PSPs, gateways, wallets)
Deposit and withdrawal tracking
Bonus cost accounting and liability tracking
Affiliate and revenue share calculations
Ensure timely and accurate reconciliation of high-volume low value transactions.
Monitor gaming KPIs including GGR, NGR, and margin performance.
Regulatory & Compliance
Ensure adherence to PAGCOR financial and reporting requirements.
Support audits, regulatory filings, and compliance reporting.
Work closely with Compliance and Legal teams on AML/KYC- financial controls.
Maintain documentation and audit trails in line with regulatory expectations.
Process Improvement & Systems
Build and enhance scalable finance processes and controls.
Support implementation and optimization of ERP/accounting systems.
Drive automation across reconciliations, reporting, and workflows.
Improve reporting speed, accuracy, and transparency.
FP&A Support
Partner with the Group CFO on budgeting and forecasting cycles.
Own the entire Budget & Forecast process for this location
Support analysis on:
Marketing spend and ROI
Bonus efficiency
Cost control and margin improvement
Responsible for Departmental and other Cost Reporting
Ensure Financial Control is in place and managed effectively
Deliver actionable financial insights to support commercial decisions.
Team Leadership
Lead and develop the local finance team.
Establish clear processes, responsibilities, and performance standards.
Foster a culture of accountability, precision, and continuous improvement.
Process Improvement & Systems
Oversee payroll processing in compliance with Philippine regulations
Provide Statutory Accounting, tax filings and regulatory compliance
Manage banking relationships and cash flow
Prepare financial reports and summaries as required
Coordinate with external accountants and auditors
Responsible for Departmental and other Cost Reporting
Ensure Financial Control is in place and managed effectively
Requirements
An Online experienced individual with strong knowledge of KPI reporting and high volume reconciliation requirements
Experience in accounting or finance generalist role
Experience handling payroll and tax compliance
Start-up or small company experience preferred
Strong attention to detail and organisational skills
Able to work independently
Key Attributes
Self-starter with strong ownership mentality
Hands-on and practical
Reliable and detail-focused
Able to build structure in a growing company
Required Experience
8–12 years of finance experience, with at least 3–5 years in a senior finance leadership role.
Strong background in iGaming industry
Solid technical accounting knowledge
Experience managing month-end close and financial reporting in complex environments.
Strong experience with reconciliations and high-volume transaction flows.
Happy to work in a hands on capacity as the business scales the operation locally
Preferred Qualifications
Experience working within a regulated gaming environment
Prior experience supporting a business launch or high-growth scale-up.
Familiarity with gaming metrics (GGR, NGR, RTP, bonus models etc).
Experience with ERP systems and finance automation tools.
Professional qualification (CPA, ACCA, ACA, or equivalent).
Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta
We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.
Location: Malta (Hybrid)
Salary: €26,000 per year + bonus
What We’re Looking For
Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written)
Strong multitasking and problem-solving skills
Comfortable working shifts, including some nights
Interest in using AI tools to boost efficiency
Customer service experience is a plus
Your Daily Tasks
Assist customers via phone, chat, and email
Handle complex cases independently
Approve withdrawals and process KYC documents
Perform security checks
Support with additional tasks when needed
What We Offer
Hybrid work setup
Home office setup bonus
Remote work from abroad policy
Private health insurance and wellbeing allowance