Customer Service Agent (Finnish-Speaking) - Malta.

€26000 + bonus
Hybrid job
Operations industry
Europe
Job ref38281
Post DateDecember 11, 2025

Customer Service Agent (Finnish-Speaking) – Malta

 

We’re looking for a friendly and proactive Finnish speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.

 

Location: Malta (Hybrid)

Salary: €26,000 per year + bonus

 

What We’re Looking For

  • Fluent Finnish (spoken and written)
  • Strong multitasking and problem-solving skills
  • Comfortable working shifts, including some nights
  • Interest in using AI tools to boost efficiency
  • Customer service experience is a plus

 

Your Daily Tasks

  • Assist customers via phone, chat, and email
  • Handle complex cases independently
  • Approve withdrawals and process KYC documents
  • Perform security checks
  • Support with additional tasks when needed

 

What We Offer

  • Hybrid work setup
  • One-time home office setup bonus
  • Remote work from abroad policy
  • Private health insurance and wellbeing allowance
Laura Kauderer

Laura Kauderer

Recruitment Consultant

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Hybrid

Customer Service Agent (Finnish-Speaking) - Malta

Malta, Europe

€26000 + bonus

Customer Service Agent (Finnish-Speaking) – Malta   We’re looking for a friendly and proactive Finnish speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Finnish (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup One-time home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance
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