Customer Service Agent (Finnish-Speaking) - Malta.
€26000 + bonus
Hybrid job
Operations industry
Europe
Job ref38281
Post DateDecember 11, 2025
Customer Service Agent (Finnish-Speaking) – Malta
We’re looking for a friendly and proactive Finnish speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.
Location: Malta (Hybrid)
Salary: €26,000 per year + bonus
What We’re Looking For
- Fluent Finnish (spoken and written)
- Strong multitasking and problem-solving skills
- Comfortable working shifts, including some nights
- Interest in using AI tools to boost efficiency
- Customer service experience is a plus
Your Daily Tasks
- Assist customers via phone, chat, and email
- Handle complex cases independently
- Approve withdrawals and process KYC documents
- Perform security checks
- Support with additional tasks when needed
What We Offer
- Hybrid work setup
- One-time home office setup bonus
- Remote work from abroad policy
- Private health insurance and wellbeing allowance
Laura Kauderer
Recruitment Consultant
Apply for this job.
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Customer Service Agent (Finnish-Speaking) - Malta
Malta, Europe
€26000 + bonus
Customer Service Agent (Finnish-Speaking) – Malta
We’re looking for a friendly and proactive Finnish speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.
Location: Malta (Hybrid)
Salary: €26,000 per year + bonus
What We’re Looking For
Fluent Finnish (spoken and written)
Strong multitasking and problem-solving skills
Comfortable working shifts, including some nights
Interest in using AI tools to boost efficiency
Customer service experience is a plus
Your Daily Tasks
Assist customers via phone, chat, and email
Handle complex cases independently
Approve withdrawals and process KYC documents
Perform security checks
Support with additional tasks when needed
What We Offer
Hybrid work setup
One-time home office setup bonus
Remote work from abroad policy
Private health insurance and wellbeing allowance
Apply now