We're the commercial platform helping Gaming companies build capability and make better decisions - and for 25 years, the leading recruitment consultancy in Gaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
A group of industry veterans are about to launch an exciting iGaming company and wish to employ a Compliance Operations Manager working on Malta but remotely.
Why this role is different:
Most compliance roles are a spreadsheet, a shared inbox, and a quarterly scramble before an audit. This one isn't. They are building an AI-native control environment where obligations, evidence, monitoring and reporting live in the same system as the product itself, and the engineering team that built it sits next to you and builds what you specify. Instead of manually sampling transactions, you design the controls that watch every one. Instead of chasing screenshots for an audit, evidence is captured continuously as a by-product of how the platform runs. Instead of writing a policy that gathers dust, you encode They have an appointed compliance contact for the regulator who works with us one day a week and holds that named role; everything the function does between those days is yours, and the day-to-day operation of compliance is what they are hiring for. This is a build-the-function role, not a maintain-the-function role, with a clear path to Head of Compliance as they add markets.
What you'll do:
Own day-to-day regulatory compliance across our licensed entities - with our first regulated brand going live shortly, this starts hands-on and fast.
Translate regulatory obligations into concrete, testable controls: map requirements to systems, owners and evidence, and keep that map current as both regulation and product change.
Partner with engineering and product to further design compliance into the platform - responsible gambling tooling, self-exclusion integrations, player protection limits, advertising and bonus rules, game and supplier certification.
Run AML/CTF operations: risk assessment, transaction monitoring rules and tuning, escalation, suspicious transaction reporting, and record-keeping.
Draft and maintain policies, procedures and internal controls that people actually follow - and that survive external audit.
Review marketing, promotions and product changes pre-launch, and give clear, fast answers on what ships and what doesn't.
Support licensing and market-entry work as we expand into additional regulated jurisdictions.
What you'll bring:
5+ years in compliance, regulatory affairs or risk within online gaming, payments, or another regulated financial services environment, with at least 2 running compliance day to day.
Working knowledge of at least one serious regulated gaming regime - Ontario (AGCO/iGO), MGA, UKGC or comparable - and the judgment to learn the next one quickly.
Real AML/CTF experience: risk assessments, monitoring rules and tuning, escalation, and reporting.
Genuine interest in using automation and AI to do this job better. You don't need to write code, but you should want to design systems rather than operate manually.
Based on Malta
Attractive salary is available.
An exciting new product offering in fully Regulated Markets is about to go live with industry veterans and they are looking to hire a Finance Manager. This is a Malta based, non -office working role.
Why this role is different:You will run finance operations on a platform we have built ourselves. Every transaction, every processor and supplier settlement, every fee and every bank movement lands in the same data warehouse, and the engineering team that built it sits next to you and builds what you specify. Instead of reconciling by hand, you design the reconciliations and controls that run every night, and you spend your time on the exceptions and the decisions rather than the matching.
You are joining as our first finance operations hire, with a clear path to Head of Finance as we add markets, processors and payment methods. This is a build-the-function role, not a maintain-the-function role.
What you'll do
Own the daily cash position across operating, segregated and processor accounts, and confirm that segregated funds cover player balances under our Player Funds Protection Policy.
Manage the payment processor relationships day to day, and keep processor balances at the level we need.
Make the weekly payment to iGaming Ontario and track the operator share back into our accounts.
Reconcile processor settlements and fees to the wallet ledger at transaction level, and work exceptions.
Reconcile game supplier and platform fees to our own game data before they are paid.
Run the supplier payment cycle: approve invoices against the reconciliations, keep payment approvals and bank signatory controls in place, and own the bank relationships.
Track every gap between money owed and money received: settlement timing, rolling reserves, in-transit deposits, and anything else that leaves a gap.
Work the chargeback, dispute and refund queue, and reconcile the resulting debits.
Prepare the monthly player-funds reconciliation the policy requires, ledger to bank to processor reports.
Run the withdrawal review queue: large payouts, holds pending verification, and manual approvals.
What you'll bring
5+ years in finance, with at least 2 running treasury, finance or payment operations day to day in online gaming, payments, or another regulated financial services environment.
Direct experience with payment processors: settlement files, rolling reserves, chargebacks, fee reconciliation and term negotiation.
A regulated background where customer money is segregated.
Genuine interest in using automation and AI to do this job better. You don't need to write code, but you should want to design systems rather than operate manually.
Based in Malta for remote working ideally.
Nice to have:
CPA, ACCA, CIMA or equivalent designation.
Experience being the first finance hire or standing up a treasury function from scratch.
Interac, Canadian EFT or other North American payment rails.
Exposure to Ontario (AGCO/iGO), MGA or UKGC funds-protection requirements.
An excellent salary is on offer for this hire.
Staff Infrastructure Engineer
We are looking for a Staff Infrastructure Engineer who combines strong infrastructure expertise & software engineering mindset.
This is a hands-on role for someone who is comfortable owning production infrastructure, solving complex reliability and scalability problems, and building internal tools that help engineering teams move faster.
Main Responsibilities
Design, maintain, and improve cloud infrastructure and production systems.
Work extensively with Kubernetes and distributed systems.
Improve reliability, scalability, monitoring, and developer productivity.
Build and maintain internal infrastructure tooling and automation.
Troubleshoot complex production issues and proactively prevent future problems.
Work closely with software engineers in a highly technical, collaborative environment.
Requirements
+9 years of experience in Infrastructure, Platform Engineering, SRE, or Software Engineering with an infrastructure focus.
Solid software engineering and programming skills.
Strong hands-on experience with Kubernetes / EKS.
Experience with Kafka or similar distributed messaging systems.
Strong understanding of cloud infrastructure.
Experience with technologies such as PostgreSQL and Redis is a plus.
Comfortable working with production-critical distributed systems.
Highly autonomous
You will join a senior, fast-moving engineering team where people are trusted to take ownership and make decisions.
The role offers lots of flexibility, but it suits someone comfortable working in an environment where production issues may require attention outside standard business hours.
Our client an African market Operator is looking to hire one or two people to create new growth opportunities for its online sports betting and casino brands across Africa, and take full ownership of execution through to measurable results.
You will identify underused traffic sources, build unconventional partnerships and run practical experiments to acquire depositing players profitably. The role covers the full process: find the opportunity, build the solution, launch, measure and scale what works.
They are looking for an entrepreneurial, resourceful and hands-on person who can move forward without waiting for a detailed brief and develop different approaches for different markets.
If this sounds like you then please get in touch.
Finance Executive
Location - Malta
Onsite
Salary - EUR 28- 35K (DOE)
As a Finance Executive (in an iGaming business), you will play a central role in the business's finance function.
Reporting to the CFO and support day-to-day finance and accounting operations.
This role requires a high degree of ownership, initiative, and self-management. You will be expected to manage assigned processes end-to-end, proactively driving actions and deadlines, following up as required, and keeping relevant stakeholders informed—without the need for ongoing supervision.
Key Responsibilities
Your responsibilities will include, but are not limited to:
Managing day-to-day bookkeeping and accounting in Xero
Managing and maintaining the company’s invoice management system and related processes
Managing company card expenses
Preparing monthly bank statements and finance reports for the CFO and external accountants.
Coordinating monthly payroll with the external payroll provider
Supporting the preparation of VAT returns and handling accountants’ and auditors’ queries, including year-end audit requests.
Coordinating with corporate service providers
Building and maintaining a structured archive of company information and documentation, ensuring records are complete, up to date, and easily accessible.
Assisting with KYC and due diligence (DD) processes, including gathering, organising, maintaining, and following up on supporting documentation.
Coordinating official corporate documentation and processes, such as board resolutions, meeting minutes (including AGM minutes), powers of attorney, company registry filings and notary appointments, including arranging the required signatures.
Proactively tracking recurring deadlines, deliverables, outstanding items, and documentation requirements.
Identifying opportunities to improve, streamline, and automate processes, particularly across finance, invoicing, payments, and documentation.
Your Experience & Skills
We are looking for someone who:
Has at least 2 years’ experience in a finance or accounting role – this is essential.
Has hands-on experience with Xero – this is a strong advantage.
Has a solid understanding of bookkeeping, reconciliations and core accounting processes.
Is a self-starter with a strong sense of ownership, follows processes through to completion, and proactively follows up to ensure deadlines are met.
Is highly organised, structured, and detail-oriented.
Has strong coordination skills and is confident dealing with corporate service providers and other external stakeholders.
Can independently manage multiple processes, deadlines, documents, and stakeholders.
Communicates clearly and professionally and provides timely updates on progress, outstanding items, and issues.
Is comfortable working with invoicing, payment, and finance-related systems.
Uses AI tools regularly and can demonstrate practical experience using automation to improve processes
Requirements
Fluent English
Strong computer literacy.
An Accountancy qualification is not required!
Benefits
Competitive salary.
Health insurance.
Regular company events.
Flexible working hours.
An exciting and dynamic startup environment.
Employment Type: Indefinite, Full-Time
Location: St Julian’s, Malta
My client a leading operator is looking for a Marketing Manager to lead the marketing strategy and execution for the Swedish market, while being based in their Malta office. Reporting to the Country Manager, you will be responsible for driving sustainable growth, strengthening and building the brand, and delivering best-in-class marketing initiatives across all customer touchpoints.
Working closely with central Marketing, Commercial, Product, CRM, Performance Marketing, Content and Creative teams, you will develop and execute market strategies that deliver commercial results while ensuring full compliance with the Swedish regulatory framework.
For more information please get in touch
Our client is looking for a Global Head of Digital Marketing to join and lead an existing Marketing function. The role is for a sports and Casino operator in multiple countries. You will lead an establish team across all marketing channels for acquisition and retention.
The role is 3 days a week in a Central London office. If this sounds like you then please reach out for more information.
Business Development Manager – Asia (Remote)
B2B iGaming commercial role
New business & partnerships focus
Asian market remit
Established global iGaming business
I am working with a well-established B2B iGaming business that is continuing to expand its presence across Asia. With a broad portfolio of online casino and sportsbook solutions and an established international client base, the business is looking to strengthen its commercial presence across the region.
As Business Development Manager, you will focus on identifying and converting new business opportunities across Asian markets, building relationships with operators and key industry partners and representing the business across the region. You will manage the full sales cycle, from lead generation and pitching through to commercial negotiations and contract closure, while helping to build a strong and lasting network across the Asian iGaming ecosystem.
You will work closely with internal Sales, Product, Operations, Legal and Finance teams to ensure a smooth client journey, while also keeping close to market trends, competitor activity and regulatory developments across Asia. The role will involve regular travel to industry events, conferences and meetings across the region.
The ideal candidate will have proven experience in B2B iGaming business development, sales or partnerships, with a strong understanding of the Asian market and operator landscape. An established network across the region would be highly advantageous. Fluent English and Mandarin are required, alongside strong communication, negotiation and relationship-building skills.
This is a remote position with frequent travel across Asia, offering the opportunity to play a key role in the growth of an established iGaming business across a high-potential market.
They can offer a competitive package alongside a range of additional benefits.
Does this sound like you? Reach out for more details... guy.derham@pentasia.com
Operations Managers (Thailand)
Salary: 60,000 - 110,000 THB per month
Location: Asia, 100% Remote
Employment: Full-time
About the Role
We are looking for experienced Operations Managers to take ownership of the day-to-day operations and performance of established B2C online gaming brands in Thailand.
This is a senior, hands-on opportunity suited to someone who understands the Thai online gaming market and can operate with a high level of autonomy. The platform and much of the underlying infrastructure are highly automated, so the focus is on someone who can take ownership, identify what needs to be done, and drive things forward.
Depending on experience and fit, successful candidates may take ownership of a specific brand, team, or area of the Thailand operation.
Key Responsibilities
Take ownership of day-to-day operations and performance across assigned B2C brands in Thailand
Drive the ongoing development, optimisation and growth of the local operation
Monitor market conditions, player behaviour, competitors and commercial opportunities within Thailand
Manage and coordinate local operational requirements, ensuring the business is effectively positioned for the Thai market
Work closely with internal teams and the Founder/CEO to identify operational priorities, resolve issues and implement improvements
Support the launch and optimisation of new brands, products and initiatives within the market
Oversee relationships and operational processes with relevant local partners, including payment providers, affiliates and other commercial partners
Manage and develop local affiliate and traffic relationships, including onboarding, performance and commercial activity
Ensure payment channels and processes are working effectively, identifying and resolving issues where required
Support VIP operations and handle escalations or critical player-related issues when necessary
Oversee Thai localisation and content, ensuring communications, promotions and marketing materials are appropriate for the local market
Identify operational risks, inefficiencies and opportunities, taking ownership of solutions rather than waiting for direction
Work independently within a lean, highly automated environment and act as a key operational point of contact for Thailand
What We're Looking For
Proven experience in Thai iGaming, online gaming, casino or sportsbook operations
Previous experience at Country Manager, Operations Manager, Senior Operations Manager or a similar level
Strong understanding of the Thai online gaming market and local player behaviour
Experience working within a B2C gaming environment
Good understanding of local payments and payment processes
Exposure to affiliate management, traffic acquisition or other commercial functions
Experience managing or taking ownership of a market, brand, team or operational function
Strong commercial and operational judgement, with the ability to identify what needs attention and take action
Comfortable working autonomously in a fast-moving and relatively lean environment
Fluent Thai and English
Existing relationships or a strong network within the Thai iGaming market would be advantageous
What You Can Expect
The opportunity to take genuine ownership of operations within the Thailand market
A senior role within an established gaming business with further Asian expansion planned
Exposure to multiple B2C brands and a highly automated technology platform
Significant autonomy and direct interaction with senior leadership
Fully remote working from Thailand
Competitive salary of 60,000 - 110,000 THB per month, with flexibility for exceptional candidates
Performance-based bonus linked to business and operational KPIs
Player Support Representative – Remote | Digital | Crypto
Location: Remote (North America)
Compensation: $25-$30 USD/hour
Schedule: 5 days per week
Weekends: Required on a rotating basis
About the Role
Our client is seeking customer-focused Player Support Representatives to deliver exceptional support experiences through live chat. You'll serve as the primary point of contact for users, helping to resolve questions, troubleshoot issues, and ensure a positive customer experience.
This is an excellent opportunity for candidates who are strong communicators, quick thinkers, and passionate about helping others. Industry experience is not required; training will be provided.
Responsibilities
Provide professional, timely support via live chat.
Assist users with accounts, platform, and general support inquiries.
Deliver personalized customer service and maintain a customer-first approach.
Troubleshoot issues and identify effective solutions.
Accurately document and escalate issues when necessary.
Maintain a high standard of written communication and professionalism.
What We're Looking For
Excellent written communication skills with strong grammar.
Customer service or support experience preferred.
Strong problem-solving and critical-thinking abilities.
Ability to multitask and manage multiple conversations.
Comfortable working in a fast-paced remote environment.
Adaptable, coachable, and eager to learn.
Strong attention to detail and customer focus.
Why Consider This Opportunity?
Fully remote work environment
Competitive hourly compensation
High-growth company with career advancement opportunities
Collaborative and supportive team culture
Comprehensive training provided
Opportunity to work in a rapidly evolving industry
Interested candidates should have a passion for customer service, strong written communication skills, and a desire to grow within a fast-paced support organization.