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Senior Affiliate Manager Location: Malta Work Setup: Hybrid or office-based role Travel Requirements: The successful candidate must be open to travelling internationally for industry expos/conferences such as ICE, SiGMA and other networking events, as well as occasional visits to additional company HQs and partner locations. Role Overview: Our client is looking for a commercially driven Senior Affiliate Manager to take ownership of affiliate operations on a global level across multiple markets and verticals, rather than focusing on a single country or region. This is a strategic and hands-on opportunity for someone who understands international affiliate marketing within iGaming and can help build structure, processes and long-term scalability within an evolving affiliate setup. The role offers strong long-term growth potential, with the opportunity to develop into a Head of Affiliates position over time and build regional teams globally. Key Responsibilities Manage and grow affiliate partnerships across multiple international markets Develop and organise the global affiliate function and help establish scalable internal processes Build and maintain strong relationships with affiliates, partners and key stakeholders Identify new affiliate opportunities and growth channels across various geographies Analyse affiliate performance and optimise campaigns based on market trends and KPIs Coordinate affiliate activities across different regions and support future team expansion Monitor traffic quality and identify potential fraud/scam activity, particularly within high-risk markets such as Brazil Work closely with internal teams to improve reporting, communication and operational efficiency Attend industry events, expos and networking conferences internationally Requirements Proven experience within the iGaming industry, particularly across Online Casino and Sportsbook Strong understanding of international affiliate marketing across multiple regulated and non-regulated markets Experience managing affiliates globally rather than within a single local market Strong exposure to LATAM/Brazil, Canada and Australia markets Previous experience managing or leading teams is highly desirable Ability to work in a relatively unstructured environment and build processes from the ground up Understanding of different affiliate acquisition channels and how they vary across markets Commercially minded with strong communication and relationship-building skills Fluent English required Spanish and/or Portuguese would be considered a strong advantage Does this sound like you or someone you know? Apply now or reach out to me directly at: chrysavgi.patera@pentasia.com

An exciting opportunity for a Sr Data, Analytics and Martech leader to join a fast-growing online casino business at a foundational stage. This person will build the data function from scratch, creating the foundations for analytics, tracking, attribution, BI, customer insight and marketing technology. This is a hands-on leadership role for someone who understands both data analytics and digital marketing measurement. The business is currently migrating platforms and building its internal team, so they need someone who can define the strategy, but also get close to the data, vendors, tagging, attribution models and reporting setup. Main Responsibilities: Build and lead the data, analytics and marketing technology function. Create the data foundations, reporting framework and single source of truth for key business KPIs. Define tracking standards across web, app, CRM, paid media, affiliates and product journeys. Build a clear attribution and digital marketing measurement framework. Pull together data from platform providers, marketing channels and third-party tools such as paid social, search and CRM platforms. Support commercial, product, CRM and marketing teams with actionable analytics. Develop insight around customer behaviour, game performance, retention, churn, lifetime value and recommendations. Work closely with vendors and internal stakeholders to ensure data is structured, reliable and usable. Remain hands-on when needed, including extracting and analysing data using tools such as SQL, MySQL and/or Python. Desired experience: Data, analytics, BI, commercial analytics or marketing technology. Strong understanding of digital marketing, tracking, attribution and key marketing KPIs. Ability to work hands-on with data, not just advise from a management level. Strong knowledge of BI, reporting, data architecture, KPI frameworks and data governance. Understanding of CRM analytics, customer lifecycle, retention, churn and LTV. Strong stakeholder management skills and the ability to explain complex data topics clearly.    

Customer Service Agent (Finnish Speaking) Location: Malta | Hybrid Salary: €25,000 – €30,000   About the Role We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.   Responsibilities Support customers in Finnish and English via chat, email, and phone Assist with account queries, verification, deposits, withdrawals, and promotions Review KYC documents and perform security checks Resolve customer issues professionally and efficiently Collaborate with teams such as Risk, Fraud, and Responsible Gaming Maintain accurate records in line with internal and legal requirements Support translation and localisation tasks when needed Contribute to a positive and collaborative team environment   What We’re Looking For Fluent Finnish and English, written and spoken Strong communication and customer service skills Comfortable working shifts, including future night shifts Flexible and motivated to grow within a scaling company Responsible, accurate, and detail-oriented Previous customer support experience is a plus Interest in online gaming or sports betting is an advantage   What’s Offered Hybrid working model Lunch allowance for office days Full reimbursement of office parking costs Growth and development opportunities within a fast-growing company International and supportive work environment

Customer Support & Risk Control Manager (Sao Paulo, Brazil) We are hiring a Customer Support & Risk Control Lead to join a fast-growing international iGaming company expanding its operations in Brazil. This role will lead both Customer Support and Risk Control teams, ensuring an excellent customer experience while maintaining strong fraud prevention, risk management, and operational controls. Key Responsibilities: Manage Customer Support and Risk Control daily operations. Lead, coach, and develop frontline teams. Handle complex customer escalations involving payments, account issues, KYC, bonuses, and platform-related concerns. Monitor and investigate fraud, bonus abuse, multi-accounting, payment risks, chargebacks, and suspicious user activity. Track team KPIs, service quality, productivity, and operational performance. Improve processes, SOPs, workflows, and operational efficiency. Collaborate closely with Product, CRM, Payments, Compliance, and Tech teams. Requirements: 5+ years of experience in Customer Support, Risk, Operations, or related areas. At least 2 years of people management experience. Experience managing customer escalations, operational processes, and risk investigations. Strong analytical and problem-solving skills. Experience working in fast-paced, high-volume environments. Professional English communication skills. Nice to Have: Experience within iGaming, sportsbook, casino, fintech, e-commerce, or digital platforms. Knowledge of KYC/AML, payment risk, fraud prevention, and CRM/ticketing systems. Experience building or scaling operational teams. What We're Looking For: Hands-on leader who can balance customer experience and risk management. Strong executor with excellent attention to detail. Calm under pressure and comfortable handling sensitive situations. Data-driven, proactive, and highly organized. This is an excellent opportunity to join an international company during a key growth phase and play a strategic role in building and scaling operations in Brazil.

Our client is looking for an Online Casino Manager who is well versed in the Philippines market and its licensing framework. The role is based in Manila so either you will be already on the ground or open to relocation to the city. You will have strong experience of  Solid experience on Social Media promotions and acquisition. Experience with live streamers Knowledge of the Philippines Market Good knowledge of online Casino games.  Experience of working with Vendors to run joint campaigns and secure the best games. Experience in casino retention promotions and dealing with audience segmentation. If this sound like you then please get in touch for more information.  

Pentasia is actively looking for Game Presenters (Relocation to Sofia)!   Role Overview Our client is hiring Game Presenters to host live online casino games from a professional studio onsite in Sofia Bulgaria. You will present games on camera, interact with players in real time, and ensure smooth game execution while maintaining high presentation standards. Full training is provided.   Key Responsibilities Host and present live games on camera Interact professionally and engagingly with players Strictly follow game rules and studio operating procedures Deliver consistent, high-quality on-camera performance Continuously develop presentation and communication skills   Requirements Full professional English High school diploma or equivalent Valid passport and willingness to relocate to the UAE Availability for rotating shifts (including nights, weekends, and public holidays) Strong on-camera presence: confident, energetic, articulate Open to receiving feedback and continuous improvement   What is offered 1100 EUR + bonus Fully paid training program Relocation package Public Transportation card Private health insurance Food vouchers Multisport Card 100% covered by the employer Modern studio environment International team Clear opportunities for career progression

Fraud Operations Manager Hybrid in Malta Salary up to €70k (DOE) Great benefits with an opportunity to work with a mature and well-known brand   We are hiring a Fraud Operations Manager to oversee fraud risk activity within a digital, high-volume iGaming environment. The role sits at the intersection of operations, risk, and compliance, with responsibility for protecting business integrity through both strategy and hands-on oversight.   >This position involves leading a small team while working closely with multiple internal functions, including compliance, finance, technology, and legal, to ensure fraud controls are embedded across the business. A key part of the role is turning data and operational insights into practical prevention measures and ongoing improvements.   >The successful candidate will be expected to take ownership of fraud monitoring frameworks, enhance detection capabilities, and ensure effective handling of financial risk events such as chargebacks and suspicious activity reviews. There is also a strong focus on maintaining robust reporting standards and supporting wider governance and audit requirements.   >In addition, the role contributes to the development and optimisation of internal fraud tools and rule sets, ensuring they remain effective against evolving threat patterns. Collaboration with external stakeholders such as vendors and regulatory bodies may also be required where relevant.   What we’re looking for Experience leading or supervising within fraud, risk, or similar operational functions(2-4 years) Strong understanding of fraud patterns, investigative thinking, and data-led decision making Ability to manage and develop a small team in a fast-paced environment Exposure to fraud tooling, monitoring systems, or rule-based detection logic Comfortable working across multiple stakeholders and functions Hands-on knowledge of AML and KYC principles Strong analytical mindset with structured problem-solving ability

Senior Audit Officer Philippines -Pasig City, Metro Manila and relocating Makati City, Metro Manila   A leader within the IT Services industry is looking for a Senior Audit Officer to join the team and report to the Head of Auditing.   The Senior Audit Officer is responsible for ensuring the accuracy, completeness, and integrity of revenue data through audit, reconciliation, variance analysis, and reporting activities. The role supports internal management reporting, regulatory compliance, and revenue assurance processes.   Key Responsibilities Prepare, validate, and reconcile daily, weekly, and monthly revenue reports for management and regulatory submission. Reconcile revenue data across multiple systems, including MarketView, service provider platforms, and source records. Investigate discrepancies and variances, identify root causes, and escalate issues for resolution. Support the preparation of revenue reports and presentations for management and stakeholders. Maintain accurate audit documentation, data integrity, and audit trails. Verify the accuracy of revenue information submitted to PAGCOR and service providers. Perform other audit and analytical tasks as assigned.   Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Minimum of 7 years of experience in revenue audit, reconciliation, accounts receivable, or related audit functions. CPA, CA, or equivalent professional certification preferred (e.g., ACCA, CMA, CIA). Skills and Competencies Strong knowledge of audit, revenue reconciliation, and financial reporting processes. Excellent analytical and problem-solving skills with the ability to identify and investigate variances. Proficient in Microsoft Office applications, particularly Excel. Detail-oriented, organized, and able to meet deadlines in a fast-paced environment. Strong written and verbal communication skills. Able to work independently with minimal supervision.   What's in it for you ?   An attractive salary Medical insurance Accident and Death Insurance 15 days holiday + 15 days sick leave.  

A leading digital marketing agency within the I-Gaming sector is looking for a PPC Manager to lead a growing team. You will be highly driven and used to working in a fast paced environment. You will have I-Gaming experience and be hands on setting up, running, optimizing and reporting  PPC campaigns for multiple brands in multiple territories and juristications. You will also have team management experience where you have developed team members and enabled people to grow and develop both in person and remote. If this sounds like your next move then please get in touch for more information.

Title - Game Producer - Slots  Salary - Competitive depending on experience Location - Europe  Structure - Remote  Here at Pentasia, we are partnered with a very exciting slots studio currently looking to expand their team. This time I'm looking for a Game Producer to join on a fully remote basis (Employee of record or B2B).  Key experience  - Previous experience in slot production with a track record of successful launches.  - Deep understanding of slot games and industry trends. If interested, don't hesitate to reach out or click the link below for more information.