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Director of Database Marketing | Casino | On site/Chicago Area

Chicago, North America

Dependent on Experience

My client, a fast-growing US gaming operator, is seeking a Director of Database Marketing to join their leadership team at a newly developed casino property. This is a high-priority, business-critical hire supporting the transformation of a marketing function within a property currently operating in a temporary facility while a major permanent resort is under construction. The successful candidate will play a key role in shaping the long-term customer strategy ahead of full-scale operations. This is an opportunity for a strategic database marketing leader to step into a highly visible role, working directly with executive leadership and influencing reinvestment, lifecycle marketing, and overall revenue performance. Key Responsibilities Own and lead the database marketing strategy, with a strong focus on reinvestment optimization and player lifecycle management Develop and execute data-driven, targeted marketing campaigns across channels including Direct Mail, Email, SMS, and VIP programs Oversee the end-to-end database marketing function, including segmentation, campaign execution, analytics, and performance optimization Drive customer acquisition, retention, and loyalty strategies using advanced data insights Manage and improve database integrity, usability, and campaign effectiveness Lead campaign analysis, including ROI, player value, and revenue trends, making recommendations to senior leadership Produce executive-level reporting, forecasting models, and performance insights Collaborate cross-functionally with Marketing, IT, and senior leadership to align strategies Oversee budgeting, reinvestment strategy, and financial planning for database marketing initiatives Build, mentor, and lead a high-performing team (Manager, Specialist, Analyst) Candidate Profile Proven experience as a strategic database marketing leader, not just execution-focused Strong expertise in player reinvestment strategy and lifecycle marketing Demonstrated experience managing marketing budgets and driving ROI Background in casino gaming, loyalty marketing, or data-driven environments Exposure to online gaming (iGaming) or digital-first environments is highly desirable, bringing more advanced segmentation and personalization approaches Experience supporting new property openings or major business transformations is a plus Requirements 5+ years’ experience in casino database marketing, CRM, or gaming analytics Strong technical skills including SQL and database querying Experience in campaign analytics, reporting, and customer segmentation Proven ability in forecasting, budgeting, and performance modeling Strong leadership, communication, and stakeholder management skills Bachelor’s degree in Marketing, Business, Analytics, Computer Science, or a related field Why Apply? Join at a pivotal stage of property development and expansion Take ownership of a critical, high-visibility marketing function Work directly with senior leadership to shape customer and revenue strategy Opportunity to build and evolve a best-in-class database marketing function Strong Base + Bonus & Relocation Package
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Hybrid

Portuguese Content Manager - Malta

1, Europe

€53,000 to €60,000 pa

I am searching for a Portuguese Content Manager to join a dynamic project in a well established I-Gaming operator. I am looking for someone who is native Portuguese and loves the I-Gaming sector and is ideally already based in Malta. You will understand all aspects of content management from creation through to the technical content management skills around CMS systems and an understanding of CVM. You will also understand how to test content pieces through A/B testing. This is a management role with one direct report from the start and the potential to grow further. If you have an understanding of the Portuguese customer base and knowledge of Casino and Poker verticals are fluent in Portuguese and live in Malta then please get in touch.
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Remote

Product Manager - Sports

Remote, Asia Pacific

up to 2million TWD gross

My client is one of the leading sportsbook providers in Asia, we are working closely with them on their rapid growth of their high performing teams, including their product team!   We are looking for an experienced Product Owner / Product Manager, who has at least 3 years experience for (B2B or B2C) sportsbook platform. You will also need to speak fluent Mandarin and English. This role is available Remote in Malaysia or in their Taiwan office. With salary range between 1.5million - 2million TWD gross! If your interested then you should... APPLY or email me - matt.chapman@pentasia.com
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Remote

Trading Analyst

Remote, Asia Pacific

Competitive

My client is one of the leading sportsbook providers in Asia, we are working closely with them on their rapid growth of their high performing teams, including their trading team!   We are looking for an experienced trading analyst who understands and can analyse betting patterns, market trends, and performance metrics to identify growth opportunities. This role will also require fluent Mandarin and English. This role is available Remote in Malaysia or in their Taiwan office. Offering a competitive salary of up to 1.3million TWD gross!  If your interested then you should... APPLY or email me - matt.chapman@pentasia.com
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Hybrid

Head of VIP

Brazil, LATAM

Attractive; Dependent On Experience

Head of VIP – Brazil This company is seeking a senior VIP professional to lead the development of its high-value player strategy in Brazil. The role focuses on acquiring and retaining top-tier players, creating tailored experiences, and establishing a scalable VIP operation. Initially, this position will operate independently, with the possibility of building a dedicated team as the business grows. Main Responsibilities: Design and implement a comprehensive strategy to attract and retain VIP players in Brazil Leverage an existing network of high-value players and industry contacts to generate immediate business Prospect new VIP clients through poker clubs, premium events, intermediaries, and digital channels Establish and manage partnerships with external VIP agents and affiliates Build a structured acquisition pipeline with clear monthly targets Manage a portfolio of VIP customers with highly personalized and proactive outreach Coordinate exclusive events, travel, hospitality, and customized rewards Collaborate with CRM teams to create segmentation strategies, dedicated campaigns, and churn prevention initiatives Define VIP tiers, qualification criteria, benefits, and betting limits Monitor performance against revenue goals and provide regular reporting to senior leadership Represent the company at poker tournaments, sporting events, and other strategic networking opportunities Recruit and lead a VIP team as the customer base expands Desired experience: At least 3 to 5 years of experience in VIP Management within iGaming, sportsbook, online casino, land-based casinos, or other high-end customer-focused industries Demonstrated ability to transfer and activate an existing portfolio of high-value players; this is a critical requirement Strong network within São Paulo's poker and luxury entertainment communities Native-level Portuguese and advanced English are required; Spanish is considered a strong advantage but is not mandatory Hands-on experience in relationship management, customer acquisition, and retention strategies Results-oriented mindset with the ability to work toward aggressive commercial targets Previous experience with a leading sportsbook or casino operator is highly desirable, though not essential  
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Hybrid

Accounts Executive

Malta, Europe, Malta

EUR28 - 37K + Benefits

Title - Accounts Executive Location - Malta Hybrid A well-established iGaming company on Malta is looking for a enthusiastic Accounts Executive to join the team and report to the Head of Finance.   The selected professional will - Maintain accurate and up-to-date accounting records, Handle invoice processing and execute payments Perform reconciliations for bank accounts, payment providers Assist with month-end close Support the preparation of financial reports Assistance with audits   Qualifications & Skills Degree or diploma in Accounting, Finance, or a related field Interest in iGaming and fintech/payment solutions Advanced proficiency in Microsoft Excel What's in it for you ? Attractive salary, health insurance, wellness benefits and more
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Hybrid

Customer Service Agent (Finnish Speaking)

Saint Julians, Europe

€30,000 DOE

Customer Service Agent (Finnish Speaking) Location: Malta | Hybrid Salary: €25,000 – €30,000   About the Role We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.   Responsibilities Support customers in Finnish and English via chat, email, and phone Assist with account queries, verification, deposits, withdrawals, and promotions Review KYC documents and perform security checks Resolve customer issues professionally and efficiently Collaborate with teams such as Risk, Fraud, and Responsible Gaming Maintain accurate records in line with internal and legal requirements Support translation and localisation tasks when needed Contribute to a positive and collaborative team environment   What We’re Looking For Fluent Finnish and English, written and spoken Strong communication and customer service skills Comfortable working shifts, including future night shifts Flexible and motivated to grow within a scaling company Responsible, accurate, and detail-oriented Previous customer support experience is a plus Interest in online gaming or sports betting is an advantage   What’s Offered Hybrid working model Paid onboarding and training in Belgium (flights and accommodation included) Lunch allowance for office days Full reimbursement of office parking costs Growth and development opportunities within a fast-growing company International and supportive work environment
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Hybrid

Director of Social Media - London

London, Europe

£85,000 to £90,000 pa

Our client is a leading UK based I-Gaming operator operating in key markets including the UK, Canada, Spain, Brazil, and Mexico.  They are a dynamic fast growing well known brand looking for a Director of social media to lead their global social media function across both paid and organic social.  This is a senior, hands-on leadership role responsible for defining and executing a holistic social media strategy, driving measurable revenue impact, and ensuring strong integration across performance marketing, brand, and creative functions. The role will address current structural and strategic gaps by introducing clear leadership, improving cross-channel alignment, and elevating the overall effectiveness of social media as a brand and growth driver. You will oversee both Paid and Organic Social teams, with a particular focus on performance-led paid social, while ensuring a cohesive full-funnel approach across all social activity. You will Define and own the global social media strategy and roadmap across Paid and Organic Social Drive full-funnel integration across acquisition, branding, and retention from a strategic, messaging and creative POV. Establish best-in-class creative and messaging frameworks, including a robust, global full funnel creative strategy and structured A/B testing creative and messaging framework  - across both paid and organic social Identify growth opportunities across existing and emerging social platforms A key part of this role is team leadership and development so this must be a an important part of your current role. If this sounds like you and you are based in London and able to go to a central London office 3 days a week then please get in touch    
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Hybrid

Studio Content Specialist

Sao Paulo, LATAM

R$20,000

Studio Content Specialist Location: São Paulo - Hybrid Overview We are seeking a Studio Content Specialist to join a leading iGaming business in São Paulo, acting as the key content representative for one or more game Studios within the Revenue team. This role is focused on driving stronger commercial performance across the slot portfolio through content planning, launch coordination, market insight, and performance analysis. You will work closely with internal commercial teams, operators, and Studio partners to ensure game releases are positioned effectively across relevant markets, while helping shape content strategy based on player trends, operator objectives, and commercial opportunities. This is an excellent opportunity for someone with strong iGaming knowledge, particularly within casino and slot content, who enjoys combining analytical thinking, stakeholder management, and commercial decision-making in a fast-paced environment. Key Responsibilities Support the successful launch and distribution of new slot games across relevant operators and markets Coordinate launch planning activities, ensuring all operational and commercial requirements are delivered on time Analyze game performance, player trends, and market intelligence to identify growth opportunities and content gaps Provide actionable recommendations based on KPIs, operator feedback, and commercial performance data Act as the main point of contact for day-to-day Studio content matters internally and externally Collaborate closely with Commercial, Revenue, and Studio teams to improve content planning and portfolio performance Support roadmap discussions and adapt launch strategies based on market relevance and operator objectives Present gaming products effectively to both internal stakeholders and external partners Build strong relationships with operators, Studios, and cross-functional teams Represent assigned Studios at industry events, conferences, and customer meetings when required Must-Have Requirements Minimum 2 years of experience within the iGaming industry or a related commercial/content-focused role Strong understanding of online casino products, particularly slot content Experience analyzing KPIs, market trends, and commercial performance data Ability to translate data insights and customer feedback into practical business recommendations Excellent stakeholder management and communication skills Experience coordinating multiple projects and stakeholders simultaneously Fluent English communication skills Commercial mindset with strong attention to operational detail Ability to work collaboratively across Commercial, Revenue, and external partner teams Nice to Have Experience working with game providers, Studios, or casino operators Previous exposure to game launch planning or content distribution strategies Understanding of roadmap planning and portfolio optimization Additional language skills Knowledge of compliance and regulatory requirements within iGaming Profile Passionate about gaming products and market trends Analytical and commercially driven mindset Strong relationship-building and communication skills Self-motivated, proactive, and highly organized Comfortable operating in a fast-paced and collaborative environment Able to balance strategic thinking with hands-on execution Interested in shaping content performance and commercial success across multiple markets
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Hybrid

Senior Accountant - Charitable Gaming | Hybrid | Detroit

Michigan, North America

$90,000 - $100,000/year

Senior Accountant / Finance Lead Location: Detroit, MI (Hybrid – 4 Days On-Site) Salary Range: $90,000 – $100,000/year Our client is a national leader in charitable electronic gaming, partnering with organizations across the U.S. to deliver innovative, responsible gaming experiences that positively impact local communities. They combine technology, creativity, and purpose to deliver best-in-class products in a collaborative, mission-driven environment. We’re seeking a hands-on Senior Accountant/Finance Lead to own and manage day-to-day accounting operations while ensuring accuracy, consistency, and strong financial discipline across the organization. This role is ideal for someone who enjoys working directly in the details, taking full ownership of financial processes, and operating in a lean, fast-paced environment. You’ll play a critical role in maintaining the financial health of the business while partnering closely with leadership on reporting and process improvements. Core Responsibilities • Own the general ledger, including journal entries, reconciliations, and month-, quarter-, and year-end close processes • Manage accounts payable, accounts receivable, vendor setup, invoicing, and ensure timely payments • Reconcile bank accounts, credit cards, and expense activity • Maintain all accounting activity within QuickBooks • Prepare monthly, quarterly, and annual financial statements with accuracy and timeliness • Support leadership with reporting, variance analysis, and financial insights • Assist with audit preparation and related documentation • Support payroll processing and employee onboarding/offboarding from a financial perspective • Manage 1099 filings and assist with benefits coordination and insurance renewals • Maintain strong internal controls and ensure compliance with GAAP and regulatory requirements • Support external audits and ongoing financial reporting needs Qualifications • Proficiency in QuickBooks is required • 5+ years of experience in accounting or financial operations • Strong experience in hands-on accounting roles (not just oversight) • Prior experience in small to mid-sized or lean organizations preferred • Strong understanding of GAAP and financial reporting fundamentals • Advanced Excel skills • High attention to detail and strong organizational skills • Ability to manage multiple priorities in a fast-paced environment • Comfortable working independently and owning processes end-to-end Why Join The Team • Mission-driven company supporting charitable organizations • High-impact role with real ownership and visibility • Collaborative, growing team environment • Opportunity to help build and improve financial processes as the company scales
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