A leading B2B provider is redefining service excellence and delivering high-quality experiences to millions of users worldwide. With a workforce of more than 10,000 skilled professionals, the company continues to expand its global footprint, operating from hubs across Europe, Asia, North America, and the Middle East. The team is committed to creating meaningful growth opportunities, investing in talent at every level, and building strong partnerships that support long-term success. Collaboration, ambition, and a shared drive for innovation sit at the heart of the culture, as employees work together to shape the future of the industry. Role: As the Content Manager – Social & Community, you will serve as the central voice of the brand across digital channels. You’ll be responsible for developing and executing a cohesive content strategy for both B2B and B2C audiences, shaping the brand’s online presence through creative storytelling, data-driven insights, and active community engagement. This role suits someone who combines strategic thinking with hands-on creativity and thrives in dynamic, fast-paced environments. Responsibilities: Develop and deliver a comprehensive social and community content strategy aligned with brand goals and audience needs. Create engaging, high-quality content—including posts, short-form videos, graphics, and multimedia assets—tailored to individual platforms. Oversee the content calendar, ensuring consistent, timely, and on-brand output. Build, maintain, and moderate active online communities by responding to messages, fostering conversations, and driving positive engagement. Monitor social channels and forums to track sentiment, identify trends, and gather insights about the brand, industry developments, and competitors. Plan and execute social media campaigns, promotions, and initiatives designed to grow reach, strengthen engagement, and build brand loyalty. Analyse performance metrics using various social and analytics tools, providing clear reports and recommendations to optimise future strategies. Manage the company’s social media platforms and tools, ensuring smooth operation, proper access, and effective communication with platform providers. Stay up to date with emerging social trends, technologies, and best practices to continually elevate the brand’s online presence. Collaborate with marketing, creative, and cross-functional teams to maintain cohesive messaging across all channels. Experience: Proven experience in content management, social media strategy, or community management. Strong understanding of major social platforms (e.g., Facebook, Instagram, X/Twitter, LinkedIn, TikTok) and their best practices. Excellent written and verbal communication skills, with strong attention to detail and creative thinking. Proficiency with social media tools and analytics platforms (e.g., Sprinklr, Hootsuite, Sprout Social, Buffer, Google Analytics) Experience with design, video editing, or multimedia tools is an advantage. A passion for community-building, audience engagement, and elevating brand advocacy. Solid analytical and reporting skills, with the ability to translate data into actionable insights. A collaborative mindset and strong interpersonal skills for working effectively across teams.

Head of Retention (CRM & Lifecycle) Overview A fast-growing iGaming operator is seeking a Head of Retention to rebuild its CRM and player lifecycle strategy. You’ll shape the full CRM ecosystem, drive UK-focused retention performance, and scale operations across multiple markets. The Role A hands-on, strategic position reporting to the CMO. You will initially own retention end-to-end, with full autonomy to execute. As the business scales, you’ll define the team structure, hire specialists, and lead the development of a new CRM tech stack and lifecycle strategy. Key Responsibilities Build and implement the CRM architecture and select the next-generation tech stack. Develop UK-focused retention strategies that meet UKGC compliance standards. Overhaul lifecycle journeys: welcome, real-time triggers, reactivation, VIP, cross-brand retention. Prepare CRM strategy for future Sportsbook launch and Casino–Sportsbook cross-sell. Own analytics: track LTV, churn, NGR, retention, and optimise through A/B testing. Develop predictive churn-prevention flows and behaviour-based segmentation. Create scalable processes and build out the retention team as the company grows. Requirements Must-Haves 5+ years iGaming CRM/Retention experience. Strong knowledge of UK market + UKGC compliance. Expertise with leading CRM and analytics tools (e.g., Braze, Optimove, Tableau, PowerBI). Data-driven decision maker with excellent communication skills. Nice-to-Haves Leadership or team management experience. Experience using AI for CRM automation or predictive modelling. Knowledge of additional regulated markets. Based in (or able to relocate to) Malta. What’s In It for You Full ownership of CRM strategy and tooling. Opportunity to scale operations internationally and build your own team. Direct collaboration with C-suite and a fast, impact-driven working environment.

Head of Acquisition Marketing We are seeking an experienced Head of Acquisition Marketing to lead all paid and organic customer acquisition channels across multiple markets. This role oversees a significant marketing budget (in excess of £15 million annually) and is accountable for driving both the volume and value of newly acquired customers through data-driven, performance-focused strategies. The successful candidate will be passionate about leveraging analytics, technology, and innovation to deliver best-in-class acquisition performance. About the Role As a senior member of the Group Marketing and Commercial Leadership Team, you will work closely with peers across Brand and Planning, Growth, and International Marketing, collaborating with teams across the wider organisation to deliver strong commercial outcomes. Key Responsibilities 1. Lead and develop a high-performing team Manage and mentor a team of acquisition specialists across channels such as paid social, search, programmatic, referral, and marketing technology. Provide strategic direction, performance coaching, and career development opportunities. Build strong relationships across the wider group to share best practices and leverage shared resources. 2. Define and execute acquisition strategy Develop comprehensive acquisition strategies across all digital and offline channels. Ensure alignment with business goals, audience segments, and market opportunities. Identify emerging trends, technologies, and channels to enhance performance. 3. Optimise investment and performance Implement robust systems for tracking Cost Per Acquisition (CPA), Return on Investment (ROI), and other key metrics. Use data and insights to drive optimisation decisions and improve marketing efficiency and profitability. 4. Shape the marketing technology stack Partner with technology teams to define and implement a scalable, data-driven marketing and advertising tech ecosystem. Enhance measurement, attribution, and automation capabilities to improve transparency and campaign effectiveness. 5. Drive Conversion Rate Optimization (CRO) Lead CRO initiatives to improve conversion and engagement rates across all acquisition channels. Utilize A/B testing and experimentation to identify best-performing approaches. Advise senior stakeholders on digital customer experience improvements. 6. Collaborate across product and technology Work with internal teams to enhance creative assets, landing pages, and user journeys. Provide input on product and platform features that impact acquisition performance. 7. Leverage innovation, AI, and automation Use AI, machine learning, and automation tools to enhance targeting, personalisation, and campaign efficiency. Continuously explore and adopt technologies that drive smarter acquisition decisions. Skills & Experience Minimum 5 years’ experience leading acquisition marketing across paid and organic channels, ideally within a high-growth or regulated digital industry. Proven success managing large-scale acquisition budgets and delivering strong ROI. Expertise in performance marketing, analytics, and marketing operations systems. Demonstrated ability to lead and develop high-performing teams. Strong commercial acumen and a data-driven mindset. Excellent stakeholder management and communication skills. Passion for growth, innovation, and delivering outstanding user acquisition outcomes. Compensation & Benefits We offer competitive remuneration based on skills, experience, and performance, with regular benchmarking and reviews to ensure alignment with market standards. Additional benefits and career development opportunities are provided as part of our commitment to rewarding excellence.