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Important: You must be based in Recife, Brazil or are willing to relocate to Recife. The Company: This opportunity is with a leading B2C iGaming operator with a strong presence in Southeast Asia. With decades of industry experience, they manage multiple successful brands and have recently launched in the Brazilian market. Their diverse offerings include sports betting, casino games, bingo, and live gaming experiences. The Role: As a Payments Supervisor, you will be responsible for learning payment processes with the Asian team and developing training materials for the future Payments team in Brazil. This role involves handling payment performance issues and other discrepancies. The supervisor will assist with manual resolutions, ensuring smooth transaction flows. Please note that this is an extremely analytical position. About You: You’re detail-oriented with strong knowledge of payment processes, able to spot and resolve issues like delays, declines, and chargebacks. With reconciliation experience and B2/Advanced English. You also bring experience from iGaming, banking, or similar industries. Does this sound like you or someone you know? If so, please contact Alexandra Bomberg at Pentasia for a discussion.  

Important: You must be based in Recife, Brazil or are willing to relocate to Recife. The Company: This opportunity is with a leading B2C iGaming operator with a strong presence in Southeast Asia. With decades of industry experience, they manage multiple successful brands and have recently launched in the Brazilian market. Their diverse offerings include sports betting, casino games, bingo, and live gaming experiences. The Role: As a Risk Supervisor, you will be responsible for learning risk management procedures with their Asian team and developing training materials for the future Risk team that will be structured. This role focuses on identifying and manually resolving issues related to fraud, bonus abuse, gaming strategies (such as Martingale), and KYC errors. As a supervisor, you will also support the legal team by providing evidence when necessary. About You: You have solid experience in AML processes and manual controls, with sharp analytical skills to spot fraudulent patterns. Detail-oriented and compliance-focused, you thrive on ensuring security. Proficient in English (B2/Advanced), you bring experience from iGaming, banking, or similar industries. Does this sound like you or someone you know? If so, please contact Alexandra Bomberg at Pentasia for a discussion.  

About the Role: This position plays a vital part in strengthening the regulatory and compliance capabilities of a high-growth company operating in Brazil’s regulated market. It is ideal for a compliance professional who thrives in dynamic environments and brings hands-on expertise in managing legal risks, implementing internal controls, and aligning business operations with complex legal frameworks. The role offers the opportunity to shape compliance strategy while working closely with cross-functional teams and global counterparts. Main Responsibilities: Strengthen the compliance and internal control framework across multiple regulatory domains such as betting, data privacy, anti-corruption, consumer protection, and advertising. Track local and international legal developments and assist in updating internal policies and procedures accordingly. Work cross-functionally with legal, marketing, operations, and product teams to embed regulatory compliance into daily operations. Review and update governance documentation, ensuring alignment with legal requirements including Law 14.790/23, LGPD, and relevant ordinances. Conduct risk-based evaluations of internal processes and recommend necessary improvements. Perform due diligence and ongoing monitoring of third parties, affiliates, and partners. Drive internal training and awareness initiatives around compliance matters. Provide support for audits and regulatory reporting. Ensure alignment and coordination with global teams, balancing standardization with local requirements. Desired Experience: A university degree in Law, Business Administration, or related disciplines. Minimum of 4 years’ experience in compliance, risk management, or internal control roles within a regulated setting. In-depth understanding of the Brazilian regulatory landscape, including LGPD, anti-corruption regulations (e.g., FCPA, UK Bribery Act), and industry-specific requirements. Experience conducting compliance reviews, risk mapping, and due diligence processes. Skilled in both English and Portuguese, with strong communication and analytical skills. Exposure to legal or compliance tech tools, such as Power BI, is highly desirable. Professional certifications like CIPP, DPO, ACAMS, or ICA are beneficial but not mandatory. Familiarity with the iGaming industry would be considered a strong plus.

Job Title: Compliance Officer – Gambling Location: Remote (UK-based) Reports To: Compliance Manager Employment: Full-time (Remote, 24/7 shift patterns) Salary Range: £35,000 – £40,000   Overview: We are seeking a detail-oriented and proactive Compliance Officer to join our compliance team. This role supports the Compliance Manager in ensuring full adherence to UK Gambling Commission (UKGC) regulations, internal policies, and wider regulatory frameworks. It is key to maintaining licence conditions, promoting responsible gambling, and ensuring the business operates with integrity and transparency.   Key Responsibilities:   AML and Responsible Gambling Monitor customer activity for signs of money laundering or problem gambling. Carry out enhanced due diligence (EDD) and source of funds (SOF) checks when required. Review and verify KYC documentation. Data Management & Record Keeping Maintain accurate compliance records, risk assessments, and audit documentation. Manage customer records relating to compliance matters. Incident and Breach Management Conduct internal investigations and escalate issues or potential breaches to the Compliance Manager. Complaints Investigate escalated complaints, recommend appropriate actions, and ensure accurate documentation. Marketing & Advertising Review marketing and promotional materials to ensure compliance with CAP/BCAP codes and ASA guidelines. Provide compliance advice and support to operational teams across the business. Stay updated on gambling legislation, regulatory guidance, and industry best practices.   Requirements   Essential: Previous experience in compliance, audit, or regulatory support, ideally within gambling or another regulated industry. Strong working knowledge of UK Gambling Commission requirements and the Gambling Act 2005. Understanding of AML, KYC, and safer gambling principles. Excellent attention to detail, organisational, and communication skills. Proficiency in Microsoft Office and compliance tracking systems. Desirable: Experience in online gambling or betting environments. Familiarity with regulatory tech tools or CRM systems. What We Offer: Competitive salary package (£35,000 – £40,000) Remote working with 24/7 shift rotation (flexible working patterns) 25 days annual leave plus bank holidays (or days in lieu)

  Customer Service Specialist (iGaming)   Salary: up to €28k Gross Work Setting: 100% Remote, with rotational shifts Timezone: EU Contract: Self-Employed/B2B   We are seeking a dedicated and professional Customer Service Agent to deliver exceptional support to players in a fast-paced online gaming environment. The ideal candidate will demonstrate excellent communication skills, a customer-first mindset, and the ability to work efficiently under pressure.   Key Responsibilities Provide prompt and professional assistance to customers via live chat, email, and phone. Support players with account-related matters, including deposits, withdrawals, bonuses, and general gameplay queries. Deliver accurate guidance across both sportsbook and casino products. Handle customer complaints with empathy, escalating complex issues when necessary. Ensure compliance with responsible gaming practices and regulatory requirements. Maintain accurate records of customer interactions and follow-ups. Collaborate with internal teams to resolve issues and improve processes. Stay up to date with promotions, product updates, and company policies/procedures. Deliver a customer experience aligned with brand values and service standards. Contribute to a positive team culture and continuous improvement initiatives.   Role Details Schedule: 40 hours per week on a 24/7 rotational shift basis. Location: Fully remote, but candidates must be able to work within the EU time zone. Equipment: Candidates must provide their own laptop, headset, secondary monitor, and VPN (if required for system access). Language: Fluency in English (written and spoken) is mandatory.   Engagement Terms Contract Type: Self-employed. Agents are responsible for their own taxes, social security, and related obligations. Requirements: An established B2B setup is essential; prior iGaming experience is preferred.

Why Join Us? Competitive salary with benefits (25K BRL CLT + 2K BRL benefits, healthcare, and life insurance) High-impact role shaping user acquisition strategy in a growing digital platform Flexible working arrangements with opportunities to collaborate across teams Be part of a dynamic, ambitious team driving growth in Brazil’s digital product space Who Will You Work For? A rapidly growing digital-first company in Brazil, focused on delivering innovative app-based products. Known for its data-driven approach and high-growth culture, the company is expanding its acquisition team to scale user growth efficiently. This is a unique opportunity to join a team at the forefront of digital marketing and user acquisition. Why This Role? As Head of Acquisition, you’ll play a critical role in defining and executing the user acquisition strategy, driving growth through both paid media and affiliate channels. You will lead a talented team, optimize campaigns across multiple channels, and leverage data insights to maximize ROI and LTV. This is a high-visibility role for a strategic, analytical, and hands-on leader eager to make a measurable impact. Key Responsibilities: Lead Growth Strategy: Develop and implement user acquisition plans that drive measurable growth and align with business goals. Team Leadership: Manage a high-performing acquisition team, guiding campaign planning, execution, and optimization. Channel Management: Identify and test new channels, partnerships, and ad formats to diversify acquisition efforts. Affiliate Oversight: Build and optimize affiliate programs to maximize ROI and scale efficiently. Cross-Functional Collaboration: Partner with product, data, and creative teams to improve conversion rates, onboarding, and early retention. Creative & Campaign Optimization: Ensure messaging, creatives, and promotions are effective and aligned with acquisition goals. Performance Monitoring: Track and report key metrics, including CAC, LTV, ROAS, and Payback, using data to inform decisions. Data-Driven Decisions: Analyze campaign performance and audience behaviour to continuously refine strategy and budget allocation. Requirements: Based in Brazil Proven experience leading user acquisition strategies for digital products or app-first businesses Strong understanding of paid media channels including Google Ads, Meta Ads, Programmatic, and ad networks Data-driven mindset with experience monitoring and optimizing metrics like CAC, LTV, ROAS, and Payback Leadership experience, capable of mentoring a team and collaborating across functions Adaptable problem-solver, comfortable in a fast-moving, high-growth environment Experience managing affiliate programs and performance partnerships Nice to Have: Degree in Engineering, Analytics, or related analytical field Experience in startups, scale-ups, or high-growth digital companies Benefits: Competitive CLT salary with additional benefits (healthcare and life insurance) Opportunity to lead and shape the user acquisition strategy for a high-growth digital platform Flexible and collaborative remote-first working environment Direct impact on business growth metrics and strategic decisions Ready to drive user growth for a leading digital platform in Brazil? Apply now and help shape the future of acquisition strategy.  

Title - Senior or Middleweight Graphic Designer (Crypto Casino) Salary - Competetive depending on experience  Location - London  Structure - Hybrid  My client is currently looking for a Senior or Middle-weight Graphic Designer to oversee areas including web-design, mailers and banners. This is a great opportunity to work on a dynamic and exciting Crypto Casino.  *Must have previous experience as a Graphic Designer in the iGaming industry and Bonus points for Crypto Casino* If interested, don't hesitate to apply using the link or reach out directly using the methods below. Email - finley.beckett@pentasia.com Or directly on LinkedIn

Training Manager Location - Sofia, Bulgaria Onsite A leading iGaming company is looking for a Training Manager to join the team .The Training Manager will lead the design and delivery of engaging training programs that improve team performance and enhance customer experience.   Key Responsibilities: Develop and deliver onboarding and refresher training. Supervise and guide the training team. Create training materials, modules, and eLearning content. Facilitate interactive presentations and sessions. Identify performance gaps and provide targeted support. Keep accurate training records and reports. Align training with operational needs through cross-functional collaboration. Promote a positive learning culture. Stay current on table games rules and industry standards. Contribute to revenue initiatives through training enhancements. Perform other relevant duties.   Requirements: Education: Bachelor’s degree or equivalent. Experience: 3+ years in a training role, preferably in gaming or hospitality. Skills: Strong communication, leadership, adaptability in teaching styles. Technical: Proficient in Microsoft Office and training tools. Language: Advanced English; other languages a plus. Other: Familiarity with gaming operations is a bonus.   Perks & Benefits: Social benefits (Multisport card, private health insurance). Inclusive and welcoming environment. Free coffee, tea, fruit, and kitchen access. Referral bonuses.

We are seeking a Chief Executive Officer to lead the next phase of our growth for an exciting iGaming business.. The CEO will be responsible for overall business performance and will be expected to drive strategy, build operational excellence, and foster a strong internal culture that reflects and reinforces the brand. The Role The CEO will oversee the company’s full operations, with active leadership across all departments. This is a hands-on role requiring both high-level decision-making and close attention to operational detail. Key Responsibilities Define and deliver the company’s commercial and strategic goals Lead and optimise performance across all departments Build internal systems and workflows to support sustainable, scalable growth Strengthen company culture and ensure brand values are embedded internally and experienced by our customers Act as the public face of the business, representing to partners, regulators, and other stakeholders Report directly to the board and lead ongoing alignment with shareholder objectives Candidate Profile A minimum of 5 years in senior leadership roles within the online casino sector. Strong cross-functional expertise in Operations, Marketing, and Finance Data driven and detail-oriented, with a willingness to be hands-on Experience in lean, entrepreneurial environments, such as crypto or grey markets, is preferred. Must be willing to fully relocate to Tbilisi, Georgia

Country Manager – iGaming (Germany Speaking) Based in Malta, Gibraltar or UAE Market strategy & pipeline development Casino & Live Casino product focus Attractive base salary + strong performance bonus Career development with a global leader in iGaming This company powers one of the world’s leading iGaming providers, delivering innovative Casino and Live Casino solutions to operators worldwide. With a strong presence across Europe, LatAm and Asia, they are now seeking a Country Manager to shape strategy, drive market growth, and strengthen relationships within the DACH region. For this role, you will need to be based in Malta, Gibraltar or UAE (relocation is available for the right candidate) as this position requires working on-site, Monday to Friday. You will be responsible for defining and implementing the German-speaking market strategy, managing the sales pipeline, and supporting new business acquisition. You’ll collaborate closely with Business Development, Account Management, Marketing, and Product teams, ensuring a joined-up approach to growth. The ideal candidate will need to be a German speaker with a proven track record in the iGaming industry, ideally in a commercial, account management, or senior B2C casino role. You’ll bring strong knowledge of Casino and Live Casino products, grey-market experience, and an existing network in the region. A hands-on, consultative approach is key, with the ability to balance strategy with execution. Does this sound like the right opportunity for you? If so, please contact Guy Derham at Pentasia.