Dutch Speaking Customer Service Agent.

€28,000
Hybrid job
Operations industry
Malta
Job ref38730
Post DateApril 15, 2026

Dutch Customer Service Agent

Location: Malta(Hybrid)

Salary: €28,000 per year

 

About the Role

Join a leading online casino team as a Dutch Customer Service Agent, where you’ll support players and deliver a great customer experience. You’ll handle queries across multiple channels and help ensure a smooth and enjoyable player journey. No iGaming experience is needed, full training is provided.

 

Responsibilities

  • Support customers via chat, phone, and email in Dutch
  • Resolve issues, handle disputes, and escalate when needed
  • Assist players with technical questions and troubleshooting
  • Explain game rules, features, and promotions
  • Collaborate with internal teams to ensure a seamless experience
  • Stay up to date with products, promotions, and industry updates

 

What We’re Looking For

  • Native-level Dutch and strong English skills
  • Willingness to work shifts, including weekends
  • Strong communication and customer service skills
  • Professional, empathetic, and player-focused mindset
  • Ability to multitask in a fast-paced environment

 

What’s On Offer

  • Competitive salary (€28,000 + night shift allowance)
  • 5% monthly pension contribution to be paid with salary
  • €1,000 annual wellness allowance
  • Relocation support
  • Hybrid working (after probation) + remote work abroad option
  • Birthday leave + additional anniversary leave
  • Training, career growth, and a supportive team environment
  • Team events, Friday drinks, and free parking
Laura Kauderer

Laura Kauderer

Recruitment Consultant

Apply for this job.

Please note that for your privacy no data from this form is stored in this website, beyond the legitimate interest period.

View our privacy policy

New Career Opportunities

Latest Jobs.

View all jobs

Hybrid

Dutch Speaking Customer Service Agent

Sliema, Malta

€28,000

Dutch Customer Service Agent Location: Malta(Hybrid) Salary: €28,000 per year   About the Role Join a leading online casino team as a Dutch Customer Service Agent, where you’ll support players and deliver a great customer experience. You’ll handle queries across multiple channels and help ensure a smooth and enjoyable player journey. No iGaming experience is needed, full training is provided.   Responsibilities Support customers via chat, phone, and email in Dutch Resolve issues, handle disputes, and escalate when needed Assist players with technical questions and troubleshooting Explain game rules, features, and promotions Collaborate with internal teams to ensure a seamless experience Stay up to date with products, promotions, and industry updates   What We’re Looking For Native-level Dutch and strong English skills Willingness to work shifts, including weekends Strong communication and customer service skills Professional, empathetic, and player-focused mindset Ability to multitask in a fast-paced environment   What’s On Offer Competitive salary (€28,000 + night shift allowance) 5% monthly pension contribution to be paid with salary €1,000 annual wellness allowance Relocation support Hybrid working (after probation) + remote work abroad option Birthday leave + additional anniversary leave Training, career growth, and a supportive team environment Team events, Friday drinks, and free parking
Apply now

Hybrid

Corporate Onboarding Executive

Malta, Europe

€35,000 DOE

Corporate Onboarding Executive   Location: Malta Employment Type: Full-time | Hybrid Salary: Up to €35,000 DOE   About the Company We are a well-established provider of specialized business and commercial services, helping clients navigate corporate, legal, and regulatory requirements. As part of our growing client services portfolio, we are expanding our Onboarding Team to deliver seamless client experiences.   About the Role We are looking for a proactive and detail-oriented Corporate Services Executive to manage the end-to-end onboarding process for new clients. You will work closely with the Compliance Team to ensure regulatory and due diligence requirements are met while providing a smooth onboarding experience.   Key Responsibilities Manage onboarding of new clients, including company incorporations and client takeovers Serve as the main point of contact for clients during onboarding Coordinate with Compliance to collect and verify KYC/AML documentation Prepare incorporation documents for submission to the Malta Business Registry (MBR) Maintain accurate records and documentation in internal systems Monitor onboarding timelines and ensure service level compliance Identify and escalate any risks or issues to the Onboarding Team Manager Collaborate with internal teams and external service providers for a coordinated onboarding process Handover fully onboarded clients to the Ongoing Corporate Team   Key Skills and Requirements Minimum 2 years’ experience in corporate services, legal, compliance, or financial services, ideally in onboarding or client acceptance Strong knowledge of KYC, AML, and Maltese regulatory requirements Familiarity with company incorporations and Malta Business Registry procedures Excellent organizational skills with high attention to detail Ability to manage multiple cases and meet tight deadlines Strong communication and interpersonal skills Proactive, solution-oriented mindset Team player with ability to collaborate across functions   What’s Offered Competitive remuneration package with performance bonus Hybrid working and flexible hours Longer Fridays – office closes at 2pm Birthday leave and wellness allowance Health insurance and free parking Study leave and sponsorship opportunities Regular team building, departmental events, and industry event participation
Apply now

On-site

Promotion Operations Specialist

Taiwan, Asia Pacific

1,200,000 TWD/year, DOE

Promotion Operations Specialist Location: Taipei (Onsite) Salary: 37500 USD/year DOE   Who We Are We’re a tech company delivering innovative products and solutions for the online industry. Our modular platforms are built for speed, scalability, and big data, helping clients compete globally. We value team players who are ambitious, innovative, and ready to make an impact.   The Role As a Promotion Operations Specialist, you’ll help optimize promotions and revenue by analyzing operations, trading activity, and market trends. You’ll provide actionable insights, suggest improvements, and support the development of tools and reports to drive business performance.   What You’ll Do Analyze daily operations and trading activity to identify opportunities Monitor market trends and competitors to advise on promotion strategies Suggest improvements to reporting tools and operational processes Provide recommendations on short- and long-term promotion campaigns Collaborate with internal teams to enhance customer engagement and profitability   What We’re Looking For Strong interest and knowledge of the iGaming industry Ability to work under pressure and think on your feet Analytical, detail-oriented, and solution-focused Fluent in English Proactive team player   What We Offer Modern office in the city center Friendly, collaborative, and dynamic work environment Opportunities to learn from industry professionals Team activities, events, and annual celebrations Refer-a-Friend program
Apply now