Customer Support Representative | Online Entertainment & Gaming | New Jersey.
$40,000–$60,000/year (commensurate with experience)
On-site job
Operations industry
North America
Job ref42949
Post DateSeptember 16, 2026
Customer Support Representative
Location: New Jersey (On-Site)
Compensation: $40,000–$60,000/year (commensurate with experience)
About the Opportunity
Our client is a fast-growing, international digital entertainment company operating within the regulated online gaming industry. We are seeking customer-focused professionals who are passionate about helping people, solving problems, and delivering exceptional service experiences.
What You'll Be Doing
As a Customer Support Representative, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels.
Key responsibilities include:
Location: New Jersey (On-Site)
Compensation: $40,000–$60,000/year (commensurate with experience)
About the Opportunity
Our client is a fast-growing, international digital entertainment company operating within the regulated online gaming industry. We are seeking customer-focused professionals who are passionate about helping people, solving problems, and delivering exceptional service experiences.
What You'll Be Doing
As a Customer Support Representative, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels.
Key responsibilities include:
- Responding to customer inquiries via live chat, email, and phone
- Investigating and resolving account-related questions and concerns
- Assisting customers with account verification, transactions, and general platform navigation
- Troubleshooting technical issues and escalating complex cases when necessary
- Delivering a high standard of customer service while meeting quality and productivity targets
- Accurately documenting customer interactions and case resolutions
- Working collaboratively with internal departments to ensure prompt issue resolution
- Promoting responsible customer engagement and adhering to regulatory requirements
- New Jersey residency (required)
- Strong communication and customer service skills
- Problem-solving, organization, and multitasking skills
- Ability to work in a fast-paced environment
- Customer support experience across chat, email, or phone
- Gaming, fintech, payments, or regulated-industry experience (preferred)
- Bilingual proficiency (preferred)
- Medical insurance
- Career development opportunities
- Exposure to a global, technology-driven business
- Opportunity to build a long-term career in a rapidly growing industry
Jaylin Lyles
Recruitment Consultant
Apply for this job.
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Customer Support Representative | Online Entertainment & Gaming | New Jersey
New Jersey, North America
$40,000–$60,000/year (commensurate with experience)
Customer Support Representative
Location: New Jersey (On-Site)
Compensation: $40,000–$60,000/year (commensurate with experience)
About the Opportunity
Our client is a fast-growing, international digital entertainment company operating within the regulated online gaming industry. We are seeking customer-focused professionals who are passionate about helping people, solving problems, and delivering exceptional service experiences.
What You'll Be Doing
As a Customer Support Representative, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels.
Key responsibilities include:
Responding to customer inquiries via live chat, email, and phone
Investigating and resolving account-related questions and concerns
Assisting customers with account verification, transactions, and general platform navigation
Troubleshooting technical issues and escalating complex cases when necessary
Delivering a high standard of customer service while meeting quality and productivity targets
Accurately documenting customer interactions and case resolutions
Working collaboratively with internal departments to ensure prompt issue resolution
Promoting responsible customer engagement and adhering to regulatory requirements
Qualifications
New Jersey residency (required)
Strong communication and customer service skills
Problem-solving, organization, and multitasking skills
Ability to work in a fast-paced environment
Customer support experience across chat, email, or phone
Gaming, fintech, payments, or regulated-industry experience (preferred)
Bilingual proficiency (preferred)
Benefits
Medical insurance
Career development opportunities
Exposure to a global, technology-driven business
Opportunity to build a long-term career in a rapidly growing industry
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New Jersey, North America
Competitive base salary and comprehensive benefits package
Director of Finance & Accounting
Location: New Jersey with occasional travel as needed
Employment Type: Hybrid (2 Days)
Reports To: Chief Financial Officer / Finance Leadership
Compensation: Competitive base salary and comprehensive benefits package
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Deep understanding of U.S. GAAP financial reporting.
Working knowledge of IFRS reporting standards.
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Strong multi-entity accounting and consolidation experience.
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Excellent analytical, organizational, and problem-solving skills.
Strong communication and stakeholder management capabilities.
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Remote, North America, Remote
$80,000 - $150,000/year
Business Development Manager – North America
iGaming Testing, Certification & Regulatory Compliance
Location: Fully Remote (USA)
A leading iGaming testing, certification and compliance provider is hiring a Business Development Manager to grow its North American footprint.
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Game certification (RNG, RTP, fairness testing)
Platform and system testing (RGS, PAM, integrations)
Cybersecurity services (penetration testing, vulnerability assessments, ISMS audits)
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Identify and win new operator and supplier clients in regulated US iGaming markets
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5+ years’ experience in iGaming, online casino or sportsbook B2B sales
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Apply now