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Engineering Team Manager – iGaming Payment Platforms
Form part of an international iGaming organisation
Lead high-impact engineering teams across the payment platform
Drive technical strategy, scalability, and product excellence
Hybrid in Stockholm
Full-time, Permanent
Salary: Circa €100K (depending on experience)
A leading and well-established iGaming company is seeking an Engineering Team Manager to oversee technical strategy and execution across platform and payment domains. This is a senior leadership opportunity for someone who thrives in high-traffic, performance-critical environments and is passionate about building resilient systems, scalable architectures, and high-performing engineering teams.
This role combines hands-on technical competence with strategic leadership. You will shape technical direction, mentor engineering teams, and collaborate closely with product, compliance, and payment stakeholders to deliver best-in-class gaming experiences.
Your Role
Set the technical vision and engineering roadmap across multiple product and payment platform verticals
Lead, mentor, and scale engineering teams across backend, integration, frontend, and DevOps
Guide teams responsible for secure, stable, and compliant payment flows across markets and providers
Partner closely with senior product and business stakeholders to translate requirements into scalable, high-availability technical solutions
Drive excellence in code quality, architecture, test automation, and operational reliability
Establish engineering best practices across development, testing, deployment, and incident management
Build and maintain relationships with internal stakeholders and external payment partners
Promote a culture of accountability, ownership, continuous improvement, and technical innovation
Oversee hiring, capability development, and performance management for hybrid and distributed teams
What You Bring
8+ years of hands-on software engineering experience, including at least 2+ years in technical leadership or engineering management
Strong understanding of payment integrations, APIs, and transaction-processing systems (advantageous but not mandatory)
Proven ability to manage and scale engineering teams in complex, high-availability environments
Deep knowledge of modern engineering practices, including microservices, CI/CD, cloud infrastructure, and event-driven architecture (Kafka, Redis, or similar)
Experience working within agile, product-led organisations
Strong communication skills and ability to collaborate across technical and business domains
Structured, proactive mindset with a drive to simplify, optimise, and improve engineering processes
Background in iGaming, fintech, sports betting, or other high-throughput transaction systems is strongly preferred
My client is a leading provider of AI-powered customer service tools, specializing in sports betting & gaming sector. They partner with global operators to deliver intelligent, automated support that enhances player experience and operational efficiency.
They are now expanding the U.S. engineering capability to support client integrations and AI performance excellence across the region.
Why Join?
· Be part of the team shaping the future of AI-driven customer service in gaming and sports
· Work directly with world-class engineers, data scientists, and product leaders
· Blend hands-on technical work with strategic product impact
· Competitive salary, performance incentives, and potential equity participation
· Fully remote work options available within the U.S.
The Role:
This role is primarily a full-stack developer position, with a strong focus on AI evaluation and client integration.
You’ll work closely with Product, Engineering, and Client Solutions teams to:
· Deploy and integrate the AI platform into client stacks
· Build, test, and monitor custom connectors, APIs, and data flows
· Design and automate evaluation systems to measure and improve AI response quality
· Contribute directly to the continuous improvement of the AI and platform architecture
This role is ideal for a technically versatile engineer who enjoys working across code, data, and AI quality systems and who thrives in a fast-moving, high-impact environment.
Key Responsibilities:
Client Integration & Engineering
· Prompt engineering (design and implement client specific prompts)
· Model selection (evaluation and selection of LLM configurations for client specific context)
· Build and maintain integrations between the AI platform and client systems (PAMs, CRMs, ticketing, chat, data APIs, etc.)
· Support deployment, configuration, and validation of new AI environments for enterprise customers
· Develop and maintain reusable SDKs, API wrappers, and automation scripts to streamline onboarding
· Troubleshoot and resolve technical issues in collaboration with the Product and Solutions teams
AI Evaluation & Quality
· Design and run automated and manual evaluation tests for AI responses (accuracy, tone, latency, compliance)
· Build dashboards and tools to monitor AI quality and performance across client deployments
· Partner with the Senior Product Manager to translate evaluation findings into roadmap improvements
· Collaborate with the AI engineering team to test new model versions and fine-tuning experiments
· Document findings and maintain clear visibility of performance metrics for internal and client stakeholders
About You:
My client are seeking a full-stack engineer who can work comfortably at the intersection of software engineering, applied AI, and client delivery.
Requirements:
· 4+ years’ experience in full-stack engineering or ML
· Strong proficiency in Node.js with Ruby on rails experience a major plus
· Understanding of APIs, data pipelines, and system integrations
· Familiarity with LLMs or conversational AI platforms (OpenAI, Anthropic, etc.)
· Experience with evaluation frameworks (precision/recall, prompt-based testing, or human-in-the-loop QA)
· Strong analytical and troubleshooting skills; ability to debug across systems
· Excellent communication skills and comfort working across distributed global teams
Bonus / Nice-to-Have:
· Experience with gaming, sports betting, or high-volume transactional systems
· Exposure to observability tools (e.g., Datadog, Grafana) or experiment tracking frameworks
· Interest in applied AI safety, ethics, and model performance evaluation
My client is seeking a Senior Director, Debit Program Management, who will report to board level leadership. The successful candidate will lead the launch of our client Group’s first U.S. debit card program, including developing strategy, defining KPIs, and planning future organizational needs and headcount. The Senior Director will oversee the program from initiation through execution, establishing the foundation for a new business function. This position involves leadership of key program activities and will directly contribute to the development of the groups payment strategy for North America. This role will require quarterly in-person work at the groups US HQ but otherwise will be remote.
Key Responsibilities
Leadership & Oversight - Provide strategic direction and management across operational functions, ensuring alignment with company goals.
Program & Project Management – Lead key initiatives, including debit program launches, client/partner implementations, and cross-functional projects from strategy through execution
Operational Excellence & Compliance – Oversee daily processes, documentation, and controls while ensuring compliance with banking, PCI, financial, and regulatory standards
Client & Partner Management – Build and manage strong client and partner relationships, serving as the primary contact for payment processing accounts and ensuring service delivery
Risk Management & Controls – Develop and manage processes for fraud prevention, disputes, chargebacks, and KYC/CIP to protect the business and its clients
Strategy & Growth – Define short- and long-term operational strategies, evaluate tools and resources, and benchmark industry best practices to drive efficiency and scalability
Requirements
Bachelor’s degree (BS/BA) or equivalent experience (5+ years in business, product or project management and leadership).
5+ years of experience in prepaid, debit, or credit program management in the U.S., OR in sponsor banking, card processing, or card network program/project management.
Proficiency in Microsoft Office, especially Excel, with strong ability to interact with business intelligence tools.
Proven track record of delivering results in fast-paced, dynamic environments.
Ability to work independently and in cross-functional teams, with strong initiative, drive, and follow-through.
Excellent written and verbal communication skills for both internal and external stakeholders.
Strong relationship-building skills at all organizational levels.
Highly detail-oriented with strong ethical standards, integrity, and ability to handle confidential information
Perks & Benefits
Comprehensive private Healthcare Insurance
RSUs
Bonus
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day