Alex Francis.
IT Senior Recruitment Consultant
Originally from the West Midlands, I have lived in many places all over the world.
A degree in Marketing, bilingual with Spanish, a trained rescue diver and ex luxury yacht crew – I’m very lucky to have such a wealth of global life experiences.
My background is in high end hospitality & services as working with people is something I’ve always enjoyed. Working in recruitment means I’m able to combine my business education with passion for people to help improve their working environment. It makes it that extra bit rewarding to see people flourish in new roles!
Latest Alex Francis Jobs.
QA Tester Team Lead (Player Experience)
Posted 13 days ago- Bucharest
- Circa €75,000
Our client is a global leader in online gaming, offering a diverse range of products including slots, casino games, live dealer experiences, and bingo. With a strong focus on innovation, our portfolio boasts over 200 proven HTML5 games, available in multiple languages, currencies, and certified markets. We are a rapidly growing company with over 2,000 employees across 12 locations, consistently achieving triple-digit growth year after year. We are seeking a Player Experience Tester Team Lead to oversee a team responsible for thoroughly testing our game from a player's perspective. Your role will involve identifying potential issues, providing valuable feedback, and improving the overall gaming experience to ensure that we deliver a top-notch product to our players. Responsibilities: Efficiently plan, organize, and manage the testing process to ensure the highest quality game products. Build and lead a team of testers, including recruiting new members, providing training, supervising their work, and offering mentorship. Offer constructive feedback and guidance to testers to enhance their testing techniques and maintain consistent testing standards. Analyze test results, generate detailed reports for stakeholders, and provide actionable insights by identifying issues and proposing effective solutions. Collaborate closely with Product Owners to gain comprehensive understanding of the game, prioritize testing areas, and ensure alignment. Develop and maintain testing documentation and reports. Requirements: Minimum of 5 years of game testing experience, with at least 2 years in a leadership role, focusing on game experience. Strong leadership skills, including the ability to motivate and manage a team effectively. Proficiency in PC and Mobile Platforms, encompassing hardware and software knowledge. Critical thinking, problem-solving abilities, and meticulous attention to detail. Capable of thriving in a fast-paced, high-pressure environment without compromising accuracy. Experience using bug tracking systems like Jira to log defects. Understanding of the software development process. Excellent communication and interpersonal skills.
Customer Solutions Architect (Spanish & English)
Posted 13 days ago- Circa €80,000
A Pentasia client, a licensed Merchant Acquiring Bank providing cross-border Smart Acquiring services to global merchants and payment service providers, is looking for a Customer Solutions Architect to join them remotely from anywhere within Spain. The plan is to enter the Spanish and Portuguese market, therefore a very high Spanish level is required. The position at hand: Lead the technical engagement of the customers throughout their lifecycle to drive the sale, deployment, and adoption of our solutions Conduct technical presentations and architecture design sessions, to demonstrate the capabilities of products and services, emphasizing how you can help their business grow (Pre-sales activities) Obtain high level understanding of the customers’ day to day processes, payment activities & needs Work with different internal teams (such as Product, sales, marketing, operations & support) Serve as key contributor for current and future products and marketing strategies by collecting feedback from customers and market knowledge Conduct discovery and assessment workshops with clients, understand and document client needs, and suggest the best solution Identify & build customized solutions for strategic customers and manage their delivery Be actively involved in analysis, solution design, client communication and implementation. An ideal profile might look like: At least 5 years of proven experience as a Solution Architect, Pre-sale Engineer or Product Manager Technical/Engineering background or engineering education Proven experience in analysing and defining requirements and building tech based solutions Exceptional communication and presentation skills (written and verbal, internal and external) Ability to work in a fast paced environment Fluency in Spanish, English and at least another additional European language Strong sales capabilities and experience in customer facing teams Execution skills in a matrix environment Knowledge & Experience in the online payment processing industry Ability to travel as required, approximately every 5-6 weeks to meet clients, trainings, conferences etc ...
QA Engineer (Remote)
Posted 13 days ago- Malta, Poland, Remote
- Circa €43,000
I am actively seeking a skilled and experienced QA Engineer to join an SME Casino business that has seen tremendous growth over the last year. They are absolutely a people-first company and the employee satisfaction has never been higher. In this role, the focus will be on integrations with partners and handling all the necessary reporting associated with this process. As a QA Engineer, you will take on the responsibility of managing testing efforts across 1-2 projects, ensuring that all our software products are of top-notch quality, meet defined acceptance criteria, and comply with established standards. This position is operable on a remote, B2B engagement on an ongoing basis. Key responsibilities will include: Collaborating with developers and product owners to identify defects and improve the overall quality of our products. Creating and executing test cases to uncover bugs and defects within our internal software products. Developing and executing test plans and test cases for integrations with third-party systems and services. Working closely with the development team to identify and resolve any integration issues. Participating in code reviews and providing valuable feedback to the development team on potential issues. Making sure that all API endpoints and integrations meet our established quality standards. Identifying and reporting any defects to the development team promptly. Developing and maintaining comprehensive test documentation. Collaborating with the project team to ensure the timely and accurate delivery of integrations. To be successful in this role: A bachelor's degree in Computer Science or a related field. At least 2 years of experience in QA testing. A good understanding of gambling-related areas, preferably with at least 1 year of hands-on experience. Strong knowledge of functional testing, smoke testing, performance testing, load testing, security testing, API testing, and end-to-end testing. Excellent analytical and problem-solving skills. Outstanding communication and collaboration abilities. The ability to work both independently and as part of a team.
Monitoring Engineer (Remote)
Posted 14 days ago- Circa €75,000
We are seeking a Monitoring Engineer to collaborate with our SRE and Development teams.The position entails optimizing our monitoring and tooling to enhance our productivity and increase system availability by proactively identifying trends. Responsibilities: Take charge of monitoring our applications and systems Work with other teams to ensure that the monitoring tooling and processes are appropriate Train team members on how to effectively monitor services, systems, and even business metrics Foster communication and effective collaboration Assist with standardizing and automating monitoring across multiple environments Regularly review costs to ensure that we are not overspending Help establish a productive environment where team members take ownership of their product end-to-end Requirements: Comprehensive knowledge of monitoring tools with DataDog being our primary tool Proficiency in working with both cloud and physical datacentres Experience in setting up and managing on-call rotations using tools like OpsGenie Knowledge of integrating different agents and monitoring libraries for improved visibility Familiarity with metrics, logs, and their cross-relation Excellent communication and leadership skills Strong problem-solving and conflict-resolution ability Outstanding organizational skills Experience in an agile environment The ideal candidate Experience with Datadog is essential for this position. Should have a strong background in monitoring tools and be proficient in working with cloud tech. Experience with tools to set up and manage on-call rotations such as OpsGenie is desirable. Additionally, knowledge of how to integrate various agents and monitoring libraries for better visibility, as well as an understanding of metrics and logs, is necessary. Strong communication, leadership, and problem-solving skills, as well as excellent organizational skills, are critical. Familiarity with working in an agile environment is preferred. Our Partner's Approach: A medium-sized company with a start-up culture and a can-do ethos that prioritizes getting things done. Less emphasis on management hierarchy or process and prioritize working remotely while maintaining regular communication. Their open-door policy extends across all levels and departments, and our staff come from diverse backgrounds from all over the world. On Offer: A fully remote and flexible work schedule, on-the-job training, and opportunities for advancement within the company. A hardware allowance is included to ensure that you have all the necessary tools to complete your work. Additionally, 25 days of holidays, including bank holidays in your respective country.