Blogs.

If you’re thinking about your next career step in iGaming, especially in Operations and Customer Services, you’re looking at a sector full of potential. As recruiters with experience in this area, we've seen firsthand how Customer Services roles can open the door to exciting and highly rewarding career paths.

In my opinion, the HR department within an iGaming company is not a back-office function - it’s a strategic pillar that drives the company's success by aligning talent management with business objectives.

Data analytics, strategic promotions, and statistical insights will undoubtedly fuel player engagement, but the biggest player in the vertical might be the often-underestimated world of sports betting.

In the fiercely competitive iGaming space, attracting top talent is crucial for success. Talent acquisition specialists, like Pentasia and Conexus Human Capital understand this. We offer a comprehensive suite of services to support your talent strategies and ensure you find the perfect fit. But what happens at the end of the employee lifecycle? Does your strategy extend beyond onboarding and into the often-overlooked territory of offboarding?

If you are thinking about transitioning into the Brazilian iGaming sector, there are several important aspects you need to consider to make a successful shift. Here are some tips to guide you through the process and set you up for success.

The Brazilian iGaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped market of around 140 million potential players, operators are creating a range of exciting new roles for local talent and experienced international iGaming professionals. But in this new talent landscape, attracting top candidates requires more than just a competitive salary and a ping pong table.