Originally from Manchester, I decided to recently make the move to Barcelona and have loved every minute so far!
Coming from a strong sales background, I was very excited to transition my skills in to the recruitment world. I specialise in recruiting tech professionals into the iGaming industry.
Outside of work I love my sports – whether that be playing tennis or snowboarding in the winter. I love to travel, experiencing new cultures and meeting new people.
My client, a leading company in the iGaming industry, is looking for a QA Engineer to join their team in Malta on a hybrid basis. Your mission is to continually refine and enhance software development processes, with a strong focus on identifying, eliminating, and preventing defects. You will report directly to the Head of Tech, and together, you'll explore new opportunities as you strategically plan the testing process. Main Responsibilities Design and develop a test automation framework, incorporating standard continuous integration and delivery methodologies. Create and implement a front-end testing framework with a focus on mobile platforms. Define a comprehensive test strategy and maintain test scripts to ensure seamless data workflows. Conduct security testing, including penetration and fuzz testing. Test data ingestion and aggregation workflows. Mentor and support team members in developing their technical skills. Identify and address gaps in quality assurance, data management, and testing processes. Stay current with the latest industry trends and technologies. Desired Experience & skillset 3 + years of experience in a similar role B.Sc/M.Sc in Computer Science or a related field. Solid understanding and practical experience with testing methodologies. Proficiency in Playwright or Cypress. Experience in the iGaming industry is preferred. Familiarity with Go, JavaScript, Cypress, SonarQube, AWS, and Cloudflare is a plus. Excellent proficiency in English, both written and spoken.
My client, a leading company in the iGaming industry, is looking for a Responsible Gaming Officer to join their team in Malta on-site. You will be responsible for safeguarding their players and business operations. Main Responsibilities Act as the primary point of contact for all RG-related inquiries. Manage RG cases and oversee internal RG communication channels. Monitor player activity and proactively engage with players. Communicate with at-risk players via email and phone. Maintain direct communication lines with players. Compile RG profiles for player accounts. Follow up on player activity after RG interactions. Develop and enhance company RG procedures. Handle market-specific responsibilities. Desired Experience & skillset Over 1 year of experience in the iGaming industry, ideally with a background in Responsible Gaming or Customer Service. Fluency in both German and English. Strong command of spoken and written English. Empathetic and compassionate nature. Sharp attention to detail and the ability to analyze data impartially. Outstanding communication skills.
Job Title: Customer Service Representative - English speaking Location: Malta Job Type: Full-time and On-site We are seeking a passionate and dedicated Customer Service Representative - English speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our English-speaking clientele, ensuring a seamless and enjoyable experience for all users. Key Responsibilities Assisting both internal and external customers Collaborating with other departments to resolve issues Maintaining minimal customer request queues Conducting customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations) Managing customer request queues based on workload Possessing extensive knowledge of company products Participating in team meetings and activities Taking charge in the absence of the Line Manager Escalating technical issues Overseeing the Emergency Procedure Ensuring chat and email quality assurance Analyzing promotions before launch Managing the Banned procedure Requirements High school or post-secondary education Preferably at least one year of work experience Strong communication skills and knowledge of internet-related software Fluency in both written and spoken English Benefits Salary €26k Gross Relocation assistance Fitness allowance Private health Insurance Professional Development allowance Team building events and outings
Job Title: Customer Service Representative - German Speaking Location: Malta Job Type: Full-time and On-site We are seeking a passionate and dedicated Customer Service Representative - German Speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our German-speaking clientele, ensuring a seamless and enjoyable experience for all users. Key Responsibilities Assisting both internal and external customers Collaborating with other departments to resolve issues Maintaining minimal customer request queues Conducting customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations) Managing customer request queues based on workload Possessing extensive knowledge of company products Participating in team meetings and activities Taking charge in the absence of the Line Manager Escalating technical issues Overseeing the Emergency Procedure Ensuring chat and email quality assurance Analyzing promotions before launch Managing the Banned procedure Requirements High school or post-secondary education Preferably at least one year of work experience Strong communication skills and knowledge of internet-related software Fluency in both written and spoken German Benefits Salary €26k Gross Relocation assistance Fitness allowance Private health Insurance Professional Development allowance Team building events and outings
My client, a leading company in the iGaming industry, is looking for a Data Developer to join their team in Malta on a Hybrid basis. We are seeking a highly skilled professional to handle data warehouse reporting and maintain database schemas. This role involves managing and administering the Tableau technology suite, designing and developing data-driven dashboards for reporting, and coordinating with team members to ensure data quality across various environments. You will also collaborate on scoping exercises with both internal and external teams. Main Responsibilities Maintain and report on data warehouse structures. Oversee and administer the Tableau technology suite. Develop and design data-driven dashboards for reporting purposes. Coordinate with team members to migrate and ensure data quality across multiple environments. Participate in scoping exercises with the operating team and external collaborators. Desired Experience & skillset Bachelor’s Degree in Computer Science or a related field. Over 2 years of experience with relational database management systems (e.g., MySQL, MariaDB) and columnar technologies (e.g., ClickHouse, Redshift, Snowflake). More than 2 years of experience in SQL scripting, schema management, and ETL data concepts. At least 2 years of experience with Tableau technologies, especially Tableau Server. Experience with Tableau Cloud, Tableau Desktop, Tableau Bridge, and Prep Conductor is advantageous. Minimum of 1 year of experience with BI reporting tools and dashboard creation (e.g., Tableau Desktop, Qlik Sense, PowerBI). Proficiency with version control tools like GIT. Strong knowledge of basic Linux commands and server administration. Proficiency in at least one programming language (Python, Java, GO, C#, C). Experience in maintaining and administering AWS EC2-based machines. Skilled in coordinating service upgrades for key stakeholders with minimal disruption. Experience working with cloud technologies, particularly the AWS suite. Familiarity with data streaming platforms (e.g., Kafka, RabbitMQ).