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Administration, customer experience, live dealers – operations roles provide a fantastic gateway to iGaming and Payments Skills needed vary greatly, from languages to customer facing roles. Discover exciting work opportunities with roles thar are open to those with or without industry experience.

Latest Operations Jobs.

Líder de Gestão de Riscos e Fraude

Posted 34 days ago
  • São Paulo
  • Attractive

Sobre o cliente: Esta empresa é reconhecida como uma organização de rápido crescimento no setor de iGaming, impulsionada por uma equipe de profissionais altamente experientes.  Responsabilidades: Encarregado de elaborar a estrutura e administrar a gestão de Risco e Fraude na operação brasileira. Supervisionar a detecção diária de jogadores de alto risco e fraudulentos. Acompanhar os padrões de apostas e tomar medidas conforme os protocolos estabelecidos internamente. Consolidar informações de diversas fontes para proporcionar uma análise abrangente dos riscos. Colaborar com outros membros da equipe na análise e apresentação eficaz de dados. Estabelecer comunicação interna e externa com todas as partes envolvidas com relação a Risco e Fraude  Analisar dados para aprimorar a compreensão dos potenciais riscos, preocupações e impactos das decisões. Elaborar relatórios e indicadores sobre fatores de risco que possam influenciar a operação. Requisitos: Sólido conhecimento da indústria de jogos online. Experiência prévia como Gestor de Risco e Fraude no mercado de iGaming. Excelentes capacidades analíticas e meticulosidade. Previa experiencia com gestão de indicadores e celaboração de relatorios Fluência em inglês é desejável.

Senior Country Manager - Chile

Posted 69 days ago
  • Chile
  • Attractive

Our client is a rapidly growing FinTech organization, recognized as one of the top 15 European Fintechs to work. It provides a variety of services, including FX risk management, trade finance, currency accounts, international payments, and API integration. As a Country Manager, you will have the responsibility of overseeing all operations within the country. The role will focus on ensuring the growth and success of the services related to payments and collections, business lending, and FX risk management. The incumbent will be tasked with swiftly hiring and managing a team of sales professionals, establishing sales objectives, implementing sales programs, and enhancing sales performance through training, management, and development of team members. RESPONSIBILITIES Sets sales objectives and develops annual sales quotas for the region, accurately forecasting expected sales volume. Rolls out regional sales programs, including sales action and training plans. Implements and ensures compliance with company-wide sales methodology and sales administration processes. Leads and oversees the Sales department, managing support staff through recruitment, selection, orientation, training, counseling, and disciplinary actions as necessary. Monitors job performance against quotas and other metrics. Collaborates closely with Marketing, Corporate Development, and Product teams to ensure effective communication of product messages and provides feedback for product positioning and development. Stays updated with professional and technical knowledge by attending workshops, reviewing publications, and participating in professional societies. Contributes to team efforts by achieving specific results as required. Recruits as rapidly as needed to meet demand in the region. REQUIREMENTS: More than five years of hands-on experience in the Fintech industry, encompassing various roles and responsibilities. Extensive expertise in foreign exchange (FX), including comprehensive understanding and practical application of FX principles and practices. Proficient in both spoken and written Spanish and English, facilitating effective communication and collaboration across multicultural environments. Willingness and ability to relocate and reside in Chile. Proven track record of successfully initiating and establishing operations from inception, showcasing strategic planning and execution skills. Background in effectively overseeing all facets of a Fintech enterprise, demonstrating comprehensive knowledge of operational processes and procedures. Demonstrated capability in managing teams, including recruitment, training, and performance evaluation, contributing to organizational success through effective leadership and mentorship.

German Speaking Game Presenter

Posted 89 days ago
  • Sliema, Malta, Europe
  • Competitive + Incentives + Bonus

We are looking for a German Speaking Game Presenter to join the team in Bucharest, Romania!   Who will you be working for? Our client, headquartered in Bucharest, Romania, is a prominent content provider for the iGaming sector. They offer a diverse portfolio of products, including slots, bingo, and live casino games. Currently, they are establishing a new team and seeking online dealers to join them. As an online dealer, you would play the role of a dealer in various games such as Blackjack or Baccarat, providing an authentic casino experience in the online realm.   If you like interacting with people and feel comfortable in front of the camera, then this opportunity is for you!   What you will be doing? • Serve as the Company's gaming expert, embodying superior knowledge and delivering high-quality experiences (don't worry, you will receive complete training for the role!) • Professionally present games, showcasing exceptional skills aligned with performance expectations. • Engage and immerse players in the live dealer experience. • Maintain technical proficiency in all games, ensuring compliance with brand guidelines and performance awareness. • Perform gaming operations in line with legislation and company standards for efficiency, security, and customer satisfaction. • Contribute to the Company's growth plans through active involvement in continuous improvement efforts.   Who are you? • Fluent in English and German (must). • Open to relocating to Bucharest, Romania. • Possess a genuine interest in iGaming and a strong desire to expand knowledge in the field. • Capable of sustaining high energy levels for games that require animated performances. • Flexible with working hours, including nights, weekends, and bank holidays.     What do we offer? • €Attractive per month + night/weekend shift incentives • Performance bonus • Relocation assistance • Company accommodation • Covering accommodation utilities • Paid training • Paid medical subscription • Career growth opportunities within an international tech company

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