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Operations.

Administration, customer experience, live dealers – operations roles provide a fantastic gateway to iGaming and Payments Skills needed vary greatly, from languages to customer facing roles. Discover exciting work opportunities with roles thar are open to those with or without industry experience.

Latest Operations Jobs.

Líder de Gestão de Riscos e Fraude

Posted 7 days ago
  • São Paulo
  • Attractive

Sobre o cliente: Esta empresa é reconhecida como uma organização de rápido crescimento no setor de iGaming, impulsionada por uma equipe de profissionais altamente experientes.  Responsabilidades: Encarregado de elaborar a estrutura e administrar a gestão de Risco e Fraude na operação brasileira. Supervisionar a detecção diária de jogadores de alto risco e fraudulentos. Acompanhar os padrões de apostas e tomar medidas conforme os protocolos estabelecidos internamente. Consolidar informações de diversas fontes para proporcionar uma análise abrangente dos riscos. Colaborar com outros membros da equipe na análise e apresentação eficaz de dados. Estabelecer comunicação interna e externa com todas as partes envolvidas com relação a Risco e Fraude  Analisar dados para aprimorar a compreensão dos potenciais riscos, preocupações e impactos das decisões. Elaborar relatórios e indicadores sobre fatores de risco que possam influenciar a operação. Requisitos: Sólido conhecimento da indústria de jogos online. Experiência prévia como Gestor de Risco e Fraude no mercado de iGaming. Excelentes capacidades analíticas e meticulosidade. Previa experiencia com gestão de indicadores e celaboração de relatorios Fluência em inglês é desejável.

Senior Director, Math Division

Posted 8 days ago
  • United States of America North America
  • $190,000 to $210,000

Qualifications: Bachelor’s degree in mathematics, statistics, or a related field.  Must be in the USA Extensive experience in mathematical testing within the gaming industry. Experience with programming languages such as C++, C#, or Java. Proficiency with Windows, Unix, and Linux operating systems. Proven leadership experience successfully managing teams. In-depth knowledge of gaming regulations and compliance standards. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to collaborate effectively with cross-functional teams. Availability to travel (10-15%) Incentives: Remote: work from home in the United States. Salary: $200,000 to $220,000 yearly. Responsibilities: Provide strategic leadership in the development and execution of mathematical testing strategies globally. Lead and manage a team of mathematicians and analysts, providing guidance and mentorship. Evaluate mathematical algorithms in gaming products to ensure fairness, accuracy, and compliance with regulatory standards. Develop and implement comprehensive testing plans for mathematical models. Collaborate with cross-functional teams to integrate mathematical testing seamlessly into the game development life cycle. Stay informed about emerging trends, technologies, and regulations in the gaming industry related to mathematical testing. Implement best practices and ensure that testing methodologies remain cutting-edge. Create comprehensive reports detailing mathematical assessments, findings, and recommendations. Ensure that all mathematical testing processes are well-documented and accessible to relevant stakeholders. Summary: The Director of Math will play a crucial role in ensuring the mathematical integrity of various gaming technologies in accordance with jurisdictional regulations and technical standards through the analysis of source code and mathematical analysis. Leveraging your extensive expertise in mathematics and gaming, you will lead a team of professionals dedicated to evaluating, assessing, analyzing, and optimizing mathematical algorithms. Your responsibilities will include overseeing the development and implementation of mathematical models, collaborating with cross-functional teams, and staying updated on industry trends.

VP of Gaming Operations

Posted 8 days ago
  • Atlantic City United States of America North America
  • $200,000

Qualifications:  Bachelor’s degree in business, marketing, or a related field.   5+ years of proven leadership experience in gaming operations.  Experience in slot machine and casino operations. In-depth knowledge of the gaming industry, market trends, and player behavior.  Strategic planning and execution skills.  Leadership and team management skills. Analytical mindset with the ability to make data-driven decisions. Effective communication and interpersonal skills. Proven track record of optimizing processes and improving efficiency. Incentives: Salary: $200,000 yearly. Hybrid: work from home and office in Atlantic City. Must be in New Jersey USA Opportunity to make decisions and be a strategic leader. Responsibilities:  Develop and execute a comprehensive strategy for the company's gaming operations.  Identify market trends, opportunities, and potential risks to inform strategic decisions.  Set and manage budgets, ensuring financial objectives are met.  Streamline and optimize gaming operations for efficiency and cost-effectiveness.  Implement best practices and technology solutions to enhance operational processes.  Stay current with gaming regulations and ensure all operations comply with legal requirements.  Collaborate with legal and compliance teams to address regulatory challenges.  Assist Product, Engineering and Operations Departments in the launching of new gaming products and services.   Monitor player feedback and implement improvements to enhance satisfaction and loyalty.  Recruit, mentor, and lead a high-performing gaming operations team.  Foster a culture of collaboration, innovation, and continuous improvement.  Oversee the integration of new technologies to enhance gaming experiences.  Develop and monitor key performance indicators (KPIs) for gaming operations and provide regular reports and analysis to the executive team.  Identify and mitigate risks associated with gaming operations.  Develop crisis management protocols and contingency plans. 

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