Operations.

Job Title: Sales Specialist (German Speaking) Location: Malta Company: Leading Online Gaming & Sports Betting Company Job Type: Full-time and On-site   Our client is a dynamic and successful online gaming and sports betting company seeking a German-speaking Sales Agent to join our energetic Sales Team on-site in Malta.   Responsibilities: Make outbound calls to engage with players from various sportsbook and casino brands. Reactivate inactive players and provide personalized recommendations to increase engagement and retention. Promote bonus campaigns and introduce new games, features, and payment methods. Guide players through the website for a seamless experience. Collaborate with your sales manager to set and achieve goals and targets.   Requirements: Passion for the online gambling and sports betting industry Excellent communication skills and ability to build rapport easily. Competitive spirit and drive to achieve success. B2B/B2C sales experience preferred. Native-level German language skills   Offer: €30,000 base salary with uncapped commission potential Complimentary breakfast and lunch available on-site every day Relocation to Malta package including flight, transportation, and temporary accommodation. Paid training. No weekend and/or night shifts (10-6 shifts' schedule) Sales competitions with prizes, social events, and team-building activities. Learning and development opportunities. Good work-life balance and company doctor-on-call. Opportunity to join a well-established company in Malta.

Risk and Fraud Analyst Location: Malta Salary: €38,000 Schedule: Monday to Friday (occasional weekend support)   Overview We are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.   You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.   Key Responsibilities Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud Conduct KYC checks and follow up on verification requirements in line with market standards Apply account limits, restrictions, and closures based on risk indicators Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role) Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play Respond to live alerts and operational risk triggers in a timely manner Collaborate daily with Customer Support on account reviews and transaction queries Maintain clear internal records of actions taken and support ongoing risk reporting   An ideal candidate brings Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis Comfortable working at a pace, handling volume, and making quick account-level decisions Experience in smaller or mid-sized operators is preferred Practical KYC knowledge and familiarity with common fraud tools Fluent English and French required; Portuguese is a plus Strong Excel and general data handling skills   Nice to Have Exposure to both casino and sportsbook environments Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)

Customer Support Executive Role Overview This role sits within the Customer Operations/Commercial function and is focused on direct engagement with the player base. The position involves managing day-to-day user communications, resolving incidents, supporting account-related activities, and promoting campaigns designed to drive engagement and retention. This is a hands-on, high-volume operational role, ideally suited to candidates with experience in call centers, customer support environments, or gaming customer operations. Key Responsibilities Proactively contact users through outbound calls and other outreach channels Communicate promotions, campaigns, and special offers to customers Resolve customer incidents, queries, and support tickets efficiently Support account activations, verifications, and related processes Manage daily operational queries and user requests Drive customer engagement and retention through direct interaction What we are looking for Previous experience in a call center, customer support, or gaming operations environment Comfortable managing high volumes of customer interactions Strong verbal and written communication skills Commercially aware with a customer-focused mindset Results-driven with a proactive approach to user engagement