We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
A growing iGaming company is looking for a Sportsbook Manager to oversee sportsbook operations and support the expansion of betting activities in a regulated environment.
Main Responsibilities:
Define and execute the sportsbook strategy aligned with business and growth objectives.
Manage daily sportsbook operations, including betting markets, odds monitoring, event coverage, and promotional activities.
Organize the sportsbook calendar according to major tournaments, sports events, and local opportunities.
Coordinate with external sportsbook providers to maintain market availability, platform stability, and operational improvements.
Plan and launch promotional campaigns such as free bets, cashback offers, odds boosts, and accumulator campaigns.
Monitor operational and commercial KPIs including turnover, GGR, NGR, active users, retention, and campaign performance.
Work closely with CRM and Marketing teams to optimize player engagement and communication strategies.
Collaborate with Risk and Compliance teams to ensure proper exposure management and adherence to regulatory requirements.
Act as the primary contact for sportsbook operational matters, incidents, integrations, and configuration updates.
Ensure sportsbook content, rules, and promotional materials are accurate and aligned with business goals.
Analyze betting behavior, user activity, and market trends to identify optimization and revenue opportunities.
Prepare regular operational reports, highlighting risks, opportunities, and action plans for management.
Desired experience:
Solid experience managing sportsbook operations within the iGaming, sportsbook, or online betting industry.
Strong knowledge of sportsbook products, betting markets, margins, profitability, and promotional mechanics.
Ability to balance strategic planning with hands-on operational management.
Experience working with Marketing, CRM, Product, Risk, and Compliance teams.
Analytical mindset with the ability to interpret betting and operational data.
Strong organizational and stakeholder management skills.
Advanced or fluent English is required for communication with international teams and providers.
Experience within regulated betting environments is highly valued but not strictly mandatory.
Familiarity with the Brazilian sportsbook market, local sports culture, and betting trends would be considered a strong advantage.
Experience with sportsbook platforms, back-office tools, or cross-sell strategies involving Casino or Bingo products is a plus.
About the role:
A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure. With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide.
As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business.
Key Responsibilities:
Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities
Support operational routines related to casino, sportsbook, and other gaming products
Track operational incidents and coordinate with internal teams to support resolution processes
Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements
Monitor platform performance and operational KPIs
Validate configurations, content, and operational flows before launches and activations
Support operational testing and post-release validations alongside Product and Tech teams
Assist in documenting processes, workflows, and operational best practices
Identify opportunities to improve user experience and platform efficiency
Ensure adherence to internal policies, compliance standards, and local regulations
Requirements:
Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments
Strong analytical and problem-solving skills
Experience monitoring KPIs and operational performance
Ability to manage multiple priorities in fast-paced environments
Strong organizational and communication skills
Experience working cross-functionally with multiple stakeholders
Knowledge of digital platforms and online operational environments
Advanced or fluent English for daily communication with global teams
Availability to work onsite in São Paulo/SP
Nice to Have:
Previous experience with online casino and sportsbook operations
Familiarity with CRM tools, back-office platforms, or operational systems
Understanding of user journeys within iGaming platforms
Experience in international or high-growth companies
Basic knowledge of operational metrics and data analysis
Familiarity with Brazilian betting regulations
What We Offer:
Opportunity to join a globally recognized and rapidly expanding iGaming company
International and collaborative work environment
Exposure to global operations and strategic projects
Career growth opportunities within a fast-scaling business
Innovative and performance-driven culture
Health insurance reimbursement support
Dental insurance for employees and dependents
20-day paid contract recess period
Birthday Day Off
Modern and flexible work environment with no dress code
Human Resources Officer
Location: Malta
Employment Type: Full-time | Hybrid
Salary: Up to €28,000 DOE
About the Company
We are a well-established provider of specialised business and commercial services, supporting clients across multiple industries. As part of our continued growth, we are looking for a motivated and detail-oriented Human Resources Officer to join our HR team and support the company’s people operations and development initiatives.
About the Role
Reporting to the HR Manager, the Human Resources Officer will support the full employee lifecycle, including recruitment, onboarding, employee relations, training coordination, and HR administration. This role is ideal for someone who is organised, proactive, and eager to grow within the HR field.
Key Responsibilities
Act as a point of contact for employee queries and HR-related matters
Support the full recruitment cycle, including job postings, screening, interviews, contracts, and onboarding
Coordinate employee engagement and termination processes
Maintain accurate HR records and employee documentation
Assist in drafting HR policies and procedures
Liaise with payroll and relevant authorities regarding employee updates
Support performance reviews, KPI tracking, and training coordination
Assist with employee engagement initiatives, wellness activities, and team events
Prepare HR reports and support workforce analytics
Support the HR Manager with employee relations matters and conflict resolution
Requirements
Minimum A’ Level standard of education
At least 1 year of experience in a similar HR role
Knowledge of Maltese employment law and local HR procedures
Excellent written and spoken English
Strong communication and interpersonal skills
Highly organised with strong attention to detail
Ability to manage confidential information professionally
Comfortable working under pressure and meeting deadlines
Proficient in Microsoft Office Suite
What’s Offered
Competitive remuneration package and progression plan
Hybrid working and flexible hours
Early finish Fridays (office closes at 2pm)
Study leave and sponsorship opportunities
Team events, industry events, and training opportunities
Supportive and collaborative working environment with mentoring from experienced professionals