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Hybrid
Market Manager - Arabic Speaking | Malta
Mosta, Europe, Malta
DOE
Market Manager - Arabic Speaking
Hybrid, Malta
About the Role
We are launching a new online casino and sports betting brand aimed at Arabic-speaking customers, with a primary focus on the GCC region and the potential to expand into other Arabic-speaking markets. This is a true zero-to-one opportunity.
We are looking for a Market Manager to be the cornerstone of this brand - the person who takes it from an idea to a living, growing business. You will own the day-to-day development of the brand across acquisition, promotions, customer support, and site operations, working closely with our central functions (product, customer support, design, payments, and CRM) to bring everything together.
This role is ideal for someone entrepreneurial who wants the autonomy of building a brand from scratch, with the backing, infrastructure, and resources of an established operator behind them.
What You'll Do
Own the brand’s Arabic voice, positioning, and content
Drive customer acquisition with internal teams and partners
Plan and execute promotions and CRM campaigns
Manage site content, localisation, and user experience
Support Arabic-speaking customers in the early phase
Track performance and optimise key KPIs (acquisition, retention, NGR)
Who You Are
Fluent in Arabic and English
Experience in iGaming (casino, sportsbook, or both)
Hands-on and entrepreneurial - comfortable building from scratch
Able to balance strategy and execution
Based in Malta or open to relocating
Nice To Have
Knowledge of GCC markets
Experience with affiliates / partnerships
Background in launching new brands or markets
If you are an Arabic speaker with experience in the iGaming industry working as a Marketing Manager and looking for a unique opportunity to build a brand from scratch then Apply Now or email me directly at: chrysavgi.patera@pentasia.com
Apply nowHybrid
Copenhagen, Europe
Competitive (Depending on Experience)
Title: CRM Coordinator
Location: Copenhagen, Denmark (Hybrid)
Salary: Competitive (Depending on Experience)
Pentasia are supporting an industry leading Crypto Casino in their search for a CRM Coordinator to join their team in Copenhagen. The successful candidate will plan, deliver, and optimise Danish-language CRM campaigns across email and SMS to drive customer engagement, retention, and customer lifetime value, while analysing performance and collaborating with marketing and acquisition teams to deliver targeted, data-driven communications that support commercial growth.
Role and Responsibilities
Coordinate all Danish-language customer communications and content across the customer lifecycle
Develop and recommend campaign strategies, formats, and delivery plans to improve engagement and profitability
Support retention initiatives to increase customer lifetime value and reduce churn in the Danish market
Collaborate with content and marketing teams to plan promotional activity and campaign timing
Work closely with acquisition teams to align growth and retention strategies and support expansion into new markets
Source and develop relevant content for customer communications
Monitor, analyse, and report on email and SMS campaign performance (weekly and monthly KPIs)
Own and manage the promotion calendar for the Danish market
Work Experience and Skills
Experience in customer lifecycle and retention marketing within a digital subscription or regulated online industry
Hands-on experience with CRM platforms and data analytics tools
Fluent in Danish and English, both written and spoken
Experience working with creative teams (e.g., design, content production)
Strong understanding of retention marketing principles
Industry knowledge in gaming, entertainment, or sports is beneficial but not essential
Personal Qualities and Behavioural Traits
Strong team player with the ability to collaborate across departments
Excellent communication and stakeholder management skills
Highly organised with strong attention to detail
Able to prioritise effectively and consider broader business impact
Comfortable working in a fast-paced, performance-driven environment
If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information!
bryan.enriquez@pentasia.com
Apply nowHybrid
Sliema, Malta
Up to €39k Gross
Title: CRM Executive
Location: Sliema (Hybrid)
Salary: Up to €39k gross (Depending on Experience)
Pentasia are supporting a rapidly growing B2B Provider in their search for a CRM Executive. In this role you will plan, execute, and optimise multi-channel CRM campaigns (email, SMS, push) by using CRM tools, analysing performance data, and collaborating with internal teams to improve customer engagement and retention.
Responsibilities & Tasks:
Planning and implementing CRM marketing campaigns across channels such as email, SMS, and push notifications
Set up, test, and launch campaigns using CRM tools
Monitor campaign performance and prepare detailed reports
Ensure campaigns align with overall marketing strategies and adhere to brand guidelines
Create engaging and relevant content for emails, SMS, push notifications, and other marketing materials
Work closely with internal teams to communicate planned campaigns and maintain transparency
Continuously explore ways to enhance campaigns, improve customer experiences, and drive engagement and retention
Experience Required:
2 years of experience in CRM, digital marketing, or customer engagement in the iGaming industry.
Bachelor’s degree in marketing, Business, Communications, or a related field.
Experience using CRM tools
Ability to interpret data, generate insights, and optimize campaign performance.
Strong verbal and written communication skills.
Ability to manage multiple tasks accurately and efficiently.
Ability to collaborate in a fast-paced, dynamic environment.
Fluent written and spoken English
Imperative Skills (people skills, know-how):
English (native or professional proficiency)
Secondary Skills (people skills, know-how):
FR language
If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information!
bryan.enriquez@pentasia.com
Apply nowPentasia
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