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Location: Sofia, Bulgaria Work model: fully onsite Relocation: provided where required The Head of Affiliate Management will own and scale the company’s affiliate function end-to-end across key markets and brands. The role involves defining and executing affiliate strategy, driving profitable revenue growth, managing and developing a high-performing team, and building strong relationships with top-tier partners. It requires hands-on management of strategic accounts, data-led performance optimization (ROI, cohort analysis, traffic quality, fraud monitoring), and close cross-functional collaboration to improve funnel performance and lifetime value. Key requirements: Proven experience within a B2C iGaming operator in affiliate management, ideally in a lead or managerial role Demonstrated success in scaling affiliate revenue profitably Strong, existing network within the iGaming affiliate ecosystem, including partners, aggregators, and key industry contacts Excellent commercial and negotiation skills, with experience in contract management, commission modelling, and budget ownership/forecasting Strong analytical mindset, with the ability to interpret performance data and translate insights into clear, actionable decisions Experience managing multi-brand, multi-market, high-volume affiliate portfolios Fluency in both English and Turkish   If you are based in Bulgaria or willing to fully relocate, have experience in the Turkish iGaming landscape, Affiliate Marketing and speak English & Turkish then Apply Now or email me directly at: chrysavgi.patera@pentasia.com

Commercial Manager – German Speaking (remote) Join a fast-growing game provider in an exciting expansion phase. Fully remote position. Mix of new business and managing existing relationships Leverage your network! Our partner here at Pentasia are hiring for a Commercial Manager to take ownership of direct operator relationships across regulated European markets, with an initial and primary focus on the German/DACH region. This is a hands-on role combining new business development and account management, suited to someone who enjoys building relationships, opening doors, and growing accounts in parallel. The role is fully remote within Europe and will play a key part in expanding direct market presence. You will be responsible for signing new operator partnerships, managing existing client relationships, and driving commercial performance across your portfolio. This includes identifying and engaging key stakeholders, negotiating commercial terms, supporting integrations and launches, and ensuring ongoing account growth and retention. You will work closely with internal teams across product, compliance, and operations to deliver smooth rollouts and long-term commercial success. The ideal candidate is a native or fluent German speaker with a strong network or proven access into German-speaking operators. You will bring experience in B2B iGaming sales or commercial roles, confidence representing a product at industry events, and the ability to operate autonomously in a fast-moving environment. This role suits someone comfortable balancing strategic deal-making with day-to-day account ownership and relationship management. Does this sound like you or someone you know? Reach out on guy.derham@pentasia.com  

Junior Finance Officer   Location: Malta (On-site) Employment Type: Full-time Industry: iGaming / Online Entertainment Salary: €25-30k   Role Overview We are supporting a growing iGaming business in Malta, looking to add a Junior Finance Officer to its finance team. This is an excellent entry-level opportunity for someone looking to build a long-term career in finance, gain hands-on exposure, and develop within a fast-paced, international environment.   You’ll work closely with senior finance stakeholders, supporting day-to-day financial operations while gaining exposure to reporting, compliance, and group finance activities.   Key Responsibilities Support day-to-day accounting activities, including general ledger entries, AP/AR, and month-end processes Assist with intercompany reconciliations and group finance coordination Support revenue calculations, invoicing, and posting of sales invoices within financial systems Assist with cash flow monitoring, payments, bank administration, and basic credit control Support VAT returns and other regulatory or statutory filings Help maintain internal financial controls, documentation, and audit readiness Assist with budgeting, forecasting, performance analysis, and audit processes Provide general finance support to the team as required   Key Requirements Degree in Accountancy, Finance, or a related field (ACCA / ACA students considered an asset) Strong attention to detail with a structured, organised approach to work Good working knowledge of Microsoft Excel and willingness to learn finance systems Comfortable working in a dynamic, fast-moving environment Analytical mindset with strong problem-solving skills Collaborative attitude and clear communication skills Prior iGaming exposure is beneficial but not essential   What’s On Offer Entry point into a professional finance career within iGaming Hands-on learning and exposure to group-level finance operations Supportive team environment with development opportunities

Risk and Fraud Analyst Location: Malta Salary: €38,000 Schedule: Monday to Friday (occasional weekend support)   Overview We are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.   You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.   Key Responsibilities Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud Conduct KYC checks and follow up on verification requirements in line with market standards Apply account limits, restrictions, and closures based on risk indicators Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role) Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play Respond to live alerts and operational risk triggers in a timely manner Collaborate daily with Customer Support on account reviews and transaction queries Maintain clear internal records of actions taken and support ongoing risk reporting   An ideal candidate brings Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis Comfortable working at a pace, handling volume, and making quick account-level decisions Experience in smaller or mid-sized operators is preferred Practical KYC knowledge and familiarity with common fraud tools Fluent English and French required; Portuguese is a plus Strong Excel and general data handling skills   Nice to Have Exposure to both casino and sportsbook environments Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)

Role Overview We’re looking for a Payments Manager to take ownership of all payment operations — from managing PSP relationships to optimizing payment performance and compliance. This is a key position within our Operations team, where you’ll work closely with Product, Tech, and Compliance to build efficient, scalable, and player-friendly payment processes. Key Responsibilities • Manage relationships and daily operations with PSPs, crypto providers, and acquiring banks • Oversee deposits, withdrawals, reconciliations, and dispute handling • Monitor and analyze payment performance (conversion rates, approval ratios, fees, and processing times) • Proactively identify and implement improvements to optimize transaction flow and user experience • Collaborate with the Product and Tech teams on integrations and new payment features • Ensure full compliance with AML, KYC, and regulatory requirements • Prepare and maintain payment-related reports and dashboards for management • Support expansion into new markets with relevant payment solutions Requirements • 3+ years of experience in iGaming payments or fintech, preferably in a managerial role • Strong understanding of global payment methods: cards, e-wallets, APMs, and crypto • Experience managing PSP integrations and vendor relationships • Analytical mindset with the ability to interpret data and optimize performance • Knowledge of AML/KYC regulations and risk management principles • Proactive, structured, and hands-on approach • Excellent communication and collaboration skills in English What We Offer • Competitive salary based on experience and performance • Opportunity to shape the payment strategy of a fast-growing international gaming company • Dynamic, supportive, and collaborative work environment • Room for professional growth and leadership developmen

We are seeking a diligent and detail-oriented Finance Clerk to join an established organization operating within the charitable gaming and lottery sector. This role is an operational and transactional role focused on maintaining accurate financial records and supporting routine accounting functions. It is an ideal career opportunity for a professional with 2 years of bookkeeping or accounting support experience who is proficient in QuickBooks. Key Responsibilities Accounts Payable & Receivable Process invoices and payments in QuickBooks Manage accounts payable and accounts receivable Record and track vendor transactions General Ledger & Journal Entries Enter journal entries accurately and on time Maintain and update general ledger accounts Reconciliations Perform bank and account reconciliations Identify and reports discrepancies Support with month-end close by preparing supporting documentation and reconciliations Recordkeeping & Documentation File invoices, bank statements, and financial documents Maintain accurate and organized accounting records Requirements Must-Have Skills & Experience Bachelor’s degree in Accounting, Finance, or related field. 2 years of bookkeeping, accounting clerk, or finance clerk experience Strong understanding of GAAP and core accounting principles. Proficiency with accounting software such as QuickBooks. Excellent Excel skills for reconciliation and reporting tasks.

Pentasia are supporting a market leading operator in their search for a Philippines based Performance Marketing Supervisor. In this role, you'll lead and grow strategic partnerships, including affiliates, influencers, and businesses. Optimize KPIs like registrations, deposits, and revenue. Monitor trends and competitors to implement data-driven strategies that drive acquisition, engagement, retention, and overall market growth Key Responsibilities: Identify and develop strategic partner segments, including affiliates, influencers, leagues, associations, media, travel and leisure partners, and local gaming and non-gaming businesses to drive acquisition and revenue growth. Define, track, and optimize key performance indicators (KPIs) such as New Registrations (NR), First Deposits (FD), revenue contribution, and engagement metrics including conversion rate, retention, and lifetime value. Monitor industry trends, evaluate competitor partnership tactics, and recommend data-driven strategies to improve campaign performance and expand market share. If you're interested in the opportunity, please apply or reach out to me directly over email to discuss the role further! Email: bryan.enriquez@pentasia.com

The Company: Our client is a leading supplier of unique and innovative iGaming content with 1300+ exclusive games and titles from over 50 studio partners. Their focus is on delivering top-tier gaming experiences across the globe. About the Role: As a Technical Success Manager, you will act as the bridge between our client’s technical teams and operator partners, ensuring customers successfully integrate, launch, and optimize their platform. You will own the technical satisfaction of your customer portfolio, guiding them from onboarding through post go-live support. Combining technical expertise with strong stakeholder management, you will drive seamless integrations, identify growth opportunities, resolve technical challenges, and ensure customers fully leverage our products. You will also act as the voice of the customer internally, helping to continuously improve our client’s platform, processes, and overall customer experience.   Skills & Qualifications: MS Office applications, particularly with Excel - Essential 1-2 years’ experience in the iGaming industry Strong technical understanding of online casino products and integrations Analytical aptitude Meeting facilitation skills Account management Technical aptitude Adaptability Strong communication skills in English & Portuguese - written and verbally Service oriented

Customer Support Executive Role Overview This role sits within the Customer Operations/Commercial function and is focused on direct engagement with the player base. The position involves managing day-to-day user communications, resolving incidents, supporting account-related activities, and promoting campaigns designed to drive engagement and retention. This is a hands-on, high-volume operational role, ideally suited to candidates with experience in call centers, customer support environments, or gaming customer operations. Key Responsibilities Proactively contact users through outbound calls and other outreach channels Communicate promotions, campaigns, and special offers to customers Resolve customer incidents, queries, and support tickets efficiently Support account activations, verifications, and related processes Manage daily operational queries and user requests Drive customer engagement and retention through direct interaction What we are looking for Previous experience in a call center, customer support, or gaming operations environment Comfortable managing high volumes of customer interactions Strong verbal and written communication skills Commercially aware with a customer-focused mindset Results-driven with a proactive approach to user engagement

Our client is looking for a social media manager with I-Gaming experience who really understands how to build communities across all social media platforms. You will understand Guerilla digital marketing and how to target niche audiences on these platforms. If you have worked in social media and are able to work in Belgrade 1 day a week then please get in touch.