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On-site

Legal Counsel

Douglas, Europe

Attractive Salary

A successful B2B iGaming business is looking to hire a qualified Lawyer to support with a variety of duties covering;   Drafting and reviewing a variety of commercial agreements such as software licences, gaming licence agreements, non-disclosure agreements and services agreements, novations, terminations, amendments, branded and bespoke games and other legal documentation, as well as the handling of negotiations pertaining thereto. Involvement and timely progression of ongoing commercial contracts and negotiations, including direct liaison with customers and suppliers. Dealing with any post-contractual legal issues that may arise. Reviewing and advising the business on the entry into terms and conditions with third parties. Advising on various legal matters, as necessary, such as general contract law, topical legal issues and handling legal aspects of multiple projects undertaken by the business. Assisting Senior Counsel where required. Assist in the shaping, development and implementation of new processes and protocols.         Supporting the development and delivery of training, on a regular and ongoing basis to the business to manage legal risks. Assisting with updating and creating precedents. Identifying legal risks and suggesting and overseeing the implementation of remedial plans. Assisting in ad hoc legal projects. Working as part of a team, this role is highly collegiate. Qualifications Qualified Solicitor/Advocate with 0-5 years PQE either in-house or within a private practice law firm. Experience gained in the online gaming industry / sports betting / technology sector would be an additional benefit, but is not essential. Self-driven and able to take ownership of tasks and drive them through to completion often within tight timeframes, prioritising competing workloads accordingly. Uphold a high standard of work ethic, always ensuring to complete assigned tasks accurately and in a timely manner. A team player. Motivated and proactive with a desire to learn. Excellent drafting skills and attention to detail. Experience with and sound understanding of commercial and corporate law concepts. An excellent salary is available.
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Hybrid

Customer Support Team Leader (Night Shift)

Saint Julians, Europe, Malta

Salary: €35-40k (DOE) + Night shift allowance + Bonus

Customer Support Team Leader (Night Shift)   Hybrid in Malta Salary: €35-40k (DOE) + Night shift allowance + Bonus Great benefits with an opportunity to work with a mature and well-known brand   An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals. This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.   Responsibilities Lead, coach, and develop a team of Customer Experience Agents. Monitor service levels, response times, and customer satisfaction metrics. Manage workload distribution across customer support channels. Act as an escalation point for complex customer issues. Drive operational improvements and support a high-performing team culture. Ensure compliance with internal procedures and industry requirements. Support recruitment, onboarding, and ongoing team development.   Requirements Previous experience leading customer service or customer operations teams in iGaming Strong people management and communication skills. Ability to work effectively in a fast-paced environment and make independent decisions. Experience in monitoring KPIs and driving operational performance. Knowledge of online gaming, betting, payments, or other high-volume customer-facing environments is advantageous. Fluent English communication skills, and fluency in at least one of these languages: Swedish, Finnish, Danish, Norwegian,  or Dutch.   What's on Offer Private health and well-being benefits. Professional development opportunities. International, collaborative working environment.
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Hybrid

Data Engineer

London, Europe, United Kingdom

£55,000–£60,000 + BONUS

Data Engineer A fast-growing AI technology company is looking for a Data Engineer to design, build and maintain scalable data pipelines supporting real-time products and data science initiatives. London-based hybrid role, with office attendance in Piccadilly 3 days/week.  Salary: £55,000–£60,000 + annual bonus and enhanced pension. Main Responsibilities: •    Build scalable and reliable ETL processes and data pipelines using multiple data sources.  •    Partner with data scientists to deploy models and analytics workflows into production.  •    Support the design and maintenance of the company’s data architecture.  •    Improve real-time systems, platform stability and ETL reliability.  •    Monitor and enhance data quality, performance and scalability.  Desired experience: •    Experience building scalable ETL processes and data pipelines.  •    Advanced Python for data processing. Candidates must be comfortable writing performant, production-grade code and clearly explaining it.  •    Experience with pandas, including transformations, joins, aggregations and large datasets.  •    SQL & Git.  •    Experience with cloud (Azure, AWS etc).  •    Ability to commute to the London office three days per week.  •    Experience with Airflow, Dagster, Jenkins, Tableau, Power BI, Synapse, Snowflake, Docker, RabbitMQ, Kafka or Spark would be advantageous, but is not mandatory.
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Remote

Global Key Account Manager - Malta based

Remote, Malta

Attractive base + bonus

Global Key Account Manager | iGaming | Casino Content Supplier | Malta A leading international B2B casino content supplier is looking for a Global Key Account Manager to join its growing commercial team in Malta. This is an exciting opportunity to work with a diverse portfolio of casino products, partnering with some of the industry's leading operators while playing a key role in driving revenue growth and market visibility on a global scale. In this role, you'll take ownership of a portfolio of strategic operator accounts, focusing on building strong, long-term relationships and identifying opportunities to grow commercial performance. You'll work closely with partners to develop promotional campaigns, marketing initiatives, and launch strategies, ensuring products receive maximum exposure and secure prime lobby positioning. Acting as a trusted commercial partner, you'll collaborate with internal marketing, product, and operations teams to deliver exceptional account performance and maximise the value of every partnership. The ideal candidate will be a proactive, commercially driven account management professional with experience within the iGaming industry. You'll have a proven track record of growing accounts, influencing stakeholders, and delivering successful promotional and marketing initiatives. Strong relationship-building skills, a consultative approach, and the ability to thrive in a fast-paced international environment are essential. This role offers significant international travel and the opportunity to represent the business at key industry events around the world. In return, you'll receive a competitive salary, excellent career development opportunities, and the chance to join an ambitious and highly respected supplier with a strong global footprint and exciting growth plans. Does this sound like you or someone you know? Reach out for more information.
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Remote

Business Development Manager - Gibraltar

Remote, Europe

Attractive base + commissions

Business Development Manager – iGaming | Gibraltar    New Business focused Fast growing Casino Games provider Hybrid role/ based in Gibraltar  Competitive base + commission structure This company is one of the fastest growing Casino Games providers, with over 700 partners and with offices around the globe. They are looking for a Business Development Manager to help them continue to expand their presence in the market and acquire new partners. Based in Gibraltar, this role reports into the Head of Sales of the business unit. It will focus on bringing in new business. Some of your time will be client facing where you will be expected to have interactions with both operators & aggregators at conferences around the world. To be successful in the role you will need to have had sales management experience gained in the iGaming sector. You will have solid networks and possess communication, relationship building,  persuasiveness, negotiation skills and be energetic. Interested? Next steps… If this role is of interest, please contact me for an initial discussion at guy.derham@pentasia.com
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Hybrid

Influencer Marketing Coordinator (German Speaking)

Mosta, Europe

Between €30,000 - €35,000 (Depending On Experience)

Department: Social Media Reports to: Head of Social Type: Full-time Location: Malta About the Role We are seeking a highly motivated Influencer Marketing Coordinator (German Speaking) to join our growing marketing team. The ideal candidate has a strong understanding of the DACH market (Germany, Austria, Switzerland), with knowledge of the Swiss market considered a plus. This role requires a passion for digital entertainment, streaming, and social media, along with proven experience in building and managing influencer partnerships that drive user acquisition and brand growth.   Key Responsibilities Strategy & Execution Develop and implement influencer marketing strategies focused on lead generation and customer acquisition. Collaborate with marketing and content teams to align influencer campaigns with broader initiatives. Influencer Management Identify, evaluate, and build relationships with influencers, streamers, and brand ambassadors across the DACH region. Assess the quality and authenticity of influencer channels before onboarding. Manage campaigns end-to-end, including briefing, execution, and post-campaign evaluation. Negotiate contracts and oversee influencer budgets. Campaign Monitoring & Optimisation Track campaign performance daily and ensure all influencer activity goes live as scheduled. Monitor and analyse German-language engagement (e.g., chats, comments), suggesting improvements to increase interaction and manage negative feedback. Measure campaign performance against KPIs and optimise for improved ROI. Compile reports, analyse results, and provide actionable insights for future campaigns. Relationship & Community Management Act as the main point of contact between influencers and internal teams. Maintain strong relationships with influencers through regular communication and feedback. Ensure alignment on campaign timelines, deliverables, and expectations. Market & Trend Analysis Stay up to date with trends in social media, influencer marketing, and streaming within the DACH region. Identify new opportunities, platforms, and strategies to enhance influencer marketing efforts.   Key Performance Indicators (KPIs) Customer acquisition metrics (e.g., new users) Customer value and retention metrics Influencer budget management and return on investment (ROI)   Requirements Fluent or professional proficiency in German (C1 or above) – required Strong proficiency in English – required Solid understanding of the DACH digital landscape; Swiss market knowledge is advantageous Proven experience in influencer marketing, ideally within digital entertainment, gaming, or related industries Passion for streaming, social media, and content creation Strong communication, negotiation, and relationship-building skills Analytical mindset with the ability to interpret performance data Excellent organisational skills and ability to manage multiple campaigns   Nice to Have Experience working with streamers or live content creators. Background in online gaming or iGaming. Familiarity with influencer marketing tools and performance-tracking platforms.   For a confidential conversation please apply and get in touch - bryan.enriquez@pentasia.com
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Hybrid

Payments Solutions Manager

London, Europe, Malta

EUR 50 - 60K + Benefits + Bonus

  A leading global player in the rapidly growing iGaming market is looking for a Payments Solutions Manager to join the team and support in the Norwegian Market . Location: St. Julian’s, Malta (Hybrid)   Are you passionate about architecting a highly resilient, high-converting payment  Key Responsibilities Active Scouting: Continuously scan the Nordic markets and the broader fintech landscape. Gap Analysis & Implementation: Identify precisely what payment methods are missing or underperforming when a new brand is added or an existing brand scales.  Evaluating Viability: Help confirm the business value and technical feasibility of new Payment Service Providers (PSPs) before the onboarding process is initiated. Relentlessly monitor and investigate PSP acceptance rates per brand.  Design a highly resilient payment infrastructure for the Norwegian market. Data-Driven Adjustments: Use available PSP statistics to constantly tweak and optimize the payment offering, ensuring the most cost-effective and highest-converting setup per market. Build Strategic Partnerships Commercial Negotiation: Handle initial negotiations and periodic re-negotiations of contracts, leveraging your strong relationships to secure the most competitive terms.   Skills & Qualifications 2+ years of experience in a payments within the gambling industry dealing with MGA licenced brands Strong analytical skills with experience reviewing financial data  Proficiency in monitoring dashboards or payment systems  What's in it for you ? A competitive remuneration package including a company bonus scheme!  Fantastic quarterly team events and weekly company events  A one-time bonus to help you set up a comfortable workstation at home On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere  Wellbeing allowance A comprehensive, International Private Health Insurance Breakfast at the office on Tuesdays Lunch at the office on Mondays and Wednesdays
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Hybrid

Financial Accountant

Karlsruhe, Europe

EUR35-40K + Benefits

Financial Accountant: PSP & Cash Management Finance - Sliema, Malta (Hybrid) Salary EUR35-40K A growing people-first iGaming organisation  on Malta is looking for a valued member of their team, a Financial Accountant. Primary Responsibilities: PSP Operations & Analysis · Portal fluency: Navigate the back-office portals of all major PSPs to retrieve statements, settlement reports, and transaction-level data without assistance. · Daily PSP monitoring: Monitor PSP balances daily; flag PSPs requiring top-ups or withdrawals and action or escalate accordingly. · Reconciliation: Reconcile PSP transactions end-to-end using tools like Aurum; resolve breaks and aged items in a timely manner. · Fee verification: Verify that PSP fees charged are in line with agreed commercial terms and escalate discrepancies. · Settlement tracking: Ensure PSPs settle within agreed timeframes; follow up on delays and document outcomes. · Monthly service-charge reconciliation: Perform monthly reconciliation of service charges applicable to deposits and withdrawals. · PSP inbox management: Own and manage PSP-related email inboxes; triage, respond to, and escalate queries promptly and professionally. · Statement downloads & filing: Download, organise, and archive PSP statements and supporting documentation on a timely basis. · PSP KPI reporting: Prepare and distribute regular KPI dashboards covering PSP performance: transaction volumes, fee ratios, settlement timing, balance positions, and exceptions. · New PSP onboarding: Liaise with the Payments team prior to new PSP go-lives; clarify commercial terms, integration timelines, and fee structures ahead of first transactions.   Primary Responsibilities: Cash Management · Daily cash monitoring: Monitor cash and e-money balances across all PSP accounts and wallets on a daily basis. · Payment initiation: Initiate outgoing payments (PSP top-ups/withdrawals) via online banking portals and payment platforms, in line with authorisation controls and approval workflows. · Cash movement tracking: Track and log all incoming and outgoing cash flows (receipts, settlements and fee deductions) ensuring every movement is accounted for and reconciled to the books. · Cash reporting: Prepare regular cash position reports summarising balances by account and currency, flagging exceptions, low-balance risks, or unexpected movements for management review. · Forecast support: Assist in the preparation of short-term cash flow forecasts; flag projected shortfalls or surplus positions in advance. · Bank & portal access management: Maintain working knowledge of all active banking and payment portals; ensure statements and confirmations are downloaded, filed, and reconciled on schedule. · FX awareness: Flag significant FX exposures arising from multi-currency cash positions; support the preparation of currency conversion instructions as directed.   Secondary Responsibilities: General Accounting · Upload PSP transactions and fees into Xero accurately and on schedule. · Post journals and perform general bookkeeping. · Assist with weekly payment runs. · Prepare bi-weekly PSP balance reports. · Assist with audit queries, financial statement preparation, and VAT returns. · Support daily and month-end accounting tasks as required. · Prepare ad-hoc reports as requested. · Undertake any other tasks as required by the Company from time to time.   WHO ARE YOU? Essential · Hands-on PSP experience: You have worked directly with payment service providers in a finance or payments operations role: you know how PSP portals work, what to look for, and how to resolve issues. · Cash management experience: You have monitored multi-account cash positions, initiated and tracked payments, and produced cash reports in a fast-moving operational environment. · Reconciliation expertise: Proven ability to reconcile high volumes of PSP or payment transactions accurately and within SLA. · KPI-oriented mindset: Comfortable building and owning PSP performance reporting; you understand what the numbers mean and can communicate findings clearly. · Inbox management discipline: Experience managing high-volume operational email inboxes in a structured, timely manner. · A bachelor's degree in Accounting or Finance (or equivalent professional experience). · At least 2 years' experience in a finance or payments operations role with direct PSP experience. · Proficiency in written and spoken English. · Excellent command of MS Excel and/or Google Sheets. · Strong communication and interpersonal skills. · Positive can-do attitude with a high degree of attention to detail.   Highly Advantageous · Hands-on experience with the Aurum Reconciliation Tool would be a plus. · Experience with Xero accounting software. · Experience managing cash across multiple entities and currencies in a group structure. · ACCA or ACA part-qualification, or currently studying · Automation mindset: experience using scripts, macros, or workflow tools to reduce manual effort.   WHAT THEY OFFER? · HQ in Sliema, Malta with fantastic sea views · Hybrid working model. · Mental Well-Being Program. · Friday social gatherings on the terrace. · Team and Company events. · Refer a Friend Bonus. · Combination of Private Health Insurance, Dental Insurance and vouchers. · Discounted gym membership
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On-site

CRM Manager | iGaming & Gambling | Onsite, Sao Paulo - Brazil

Sao Paulo , LATAM

R$30,000

CRM Manager (Sao Paulo, Brazil) We are hiring a CRM Manager to join a fast-growing international iGaming company expanding its operations in Brazil. This role will be responsible for leading CRM strategy, customer lifecycle management, retention initiatives, and engagement programs, ensuring sustainable growth, improved customer lifetime value, and strong player retention across the Brazilian market. Key Responsibilities: Own and execute the CRM and customer lifecycle strategy for the Brazil market. Plan and manage CRM communication calendars and engagement campaigns across multiple channels. Develop customer segmentation models and personalized communication strategies. Build, optimize, and manage automated lifecycle journeys and trigger-based CRM workflows. Monitor retention, engagement, churn, conversion, and campaign performance metrics. Lead A/B testing initiatives to optimize messaging, incentives, customer journeys, and campaign effectiveness. Collaborate closely with Product, UX, Operations, VIP, Risk, Finance, and Compliance teams. Ensure CRM initiatives comply with regulatory requirements and responsible gaming standards. Generate performance reports, insights, and optimization recommendations for leadership. Requirements: 5+ years of experience in CRM, retention, lifecycle marketing, customer engagement, or related areas. Proven experience managing CRM campaigns across Email, Push Notifications, SMS, WhatsApp, and In-App Messaging. Strong understanding of customer segmentation, lifecycle journey design, and automation strategies. Experience building automated CRM flows and trigger-based campaigns. Strong analytical skills with the ability to interpret retention, churn, conversion, and engagement data. Experience collaborating with Product, Operations, Data, UX, and Customer Support teams. Strong project management and execution capabilities. Ability to balance strategic planning with hands-on operational execution. Professional English communication skills. Nice to Have: Experience within iGaming, Sports Betting, Online Casino, Fintech, E-commerce, or other high-frequency digital products. Experience with gamification and retention mechanics such as cashback, missions, loyalty programs, tournaments, rankings, and challenges. Experience with CRM automation platforms and customer data platforms (CDPs). Basic SQL knowledge and familiarity with BI and reporting tools. Experience managing bonus ROI, incentive costs, and anti-abuse controls. Experience supporting VIP retention and personalization strategies. Experience operating in regulated markets or compliance-heavy industries. What We're Looking For: Strategic CRM leader with a strong focus on retention, engagement, and customer lifetime value. Data-driven professional who can turn insights into actionable CRM initiatives. Hands-on operator capable of executing campaigns while driving long-term strategy. Strong communicator who can collaborate effectively across multiple departments. Results-oriented professional who thrives in fast-paced and high-growth environments. Customer-centric mindset with a passion for creating engaging player experiences. This is an excellent opportunity to join an international company during a key growth phase and play a strategic role in building and scaling CRM operations in Brazil.
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Hybrid

Senior Affiliate Manager - Malta

Valletta, Malta

€45,000 - €60,000 DOE

Senior Affiliate Manager Location: Malta Work Setup: Office-based role Travel Requirements: The successful candidate must be open to travelling internationally for industry expos/conferences such as ICE, SiGMA and other networking events, as well as occasional visits to additional company HQs and partner locations. Role Overview: Our client is looking for a commercially driven Senior Affiliate Manager to take ownership of affiliate operations on a global level across multiple markets and verticals, rather than focusing on a single country or region. This is a strategic and hands-on opportunity for someone who understands international affiliate marketing within iGaming and can help build structure, processes and long-term scalability within an evolving affiliate setup. The role offers strong long-term growth potential, with the opportunity to develop into a Head of Affiliates position over time and build regional teams globally. Key Responsibilities Manage and grow affiliate partnerships across multiple international markets Develop and organise the global affiliate function and help establish scalable internal processes Build and maintain strong relationships with affiliates, partners and key stakeholders Identify new affiliate opportunities and growth channels across various geographies Analyse affiliate performance and optimise campaigns based on market trends and KPIs Coordinate affiliate activities across different regions and support future team expansion Monitor traffic quality and identify potential fraud/scam activity, particularly within high-risk markets such as Brazil Work closely with internal teams to improve reporting, communication and operational efficiency Attend industry events, expos and networking conferences internationally Requirements Proven experience within the iGaming industry, particularly across Online Casino and Sportsbook Strong understanding of international affiliate marketing across multiple regulated and non-regulated markets Experience managing affiliates globally rather than within a single local market Strong exposure to LATAM/Brazil, Canada and Australia markets Previous experience managing or leading teams is highly desirable Ability to work in a relatively unstructured environment and build processes from the ground up Understanding of different affiliate acquisition channels and how they vary across markets Commercially minded with strong communication and relationship-building skills Fluent English required Spanish and/or Portuguese would be considered a strong advantage Does this sound like you or someone you know? Apply now or reach out to me directly at: chrysavgi.patera@pentasia.com
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