We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Senior Customer Support Specialist (Swedish Speaking)
Form part of a fast-growing international iGaming business
Step into a senior, leadership-track CS role with real impact
Location: Malta (St. Julian’s) -
Workplace: Hybrid
Salary: Up to €30k + Bonus + Relocation to Malta package
Your Role:
Deliver high-quality support to players via live chat, email, and calls, handling both standard and more complex queries with confidence
Take ownership of escalations, ensuring issues are resolved efficiently and in line with internal standards
Review KYC documentation and process withdrawals, maintaining accuracy and compliance with regulatory requirements
Support fraud detection and account monitoring through detailed customer and transaction reviews
Act as a senior presence within the team, stepping in during peak periods or critical situations
Contribute to team performance by supporting coaching, onboarding, and knowledge sharing across the department
Assist Team Leads with tracking KPIs such as CSAT, response times, and ticket volumes
Collaborate cross-functionally with product, payments, and compliance teams to improve processes and customer experience
Take ownership of specific markets, features, or workflows, becoming a go-to person within the team
What You Bring:
2+ years of experience in online customer support within iGaming or a similar fast-paced environment
Strong understanding of KYC, payments, and customer risk/fraud fundamentals
High emotional intelligence with a natural leadership mindset
Data-driven approach with awareness of how performance impacts wider business outcomes
Fluent English and Swedish
Ability to multitask, prioritise, and perform under pressure
Comfortable working shifts, including potential night shifts
Interest in sports and/or casino products is a plus
Curiosity around tools and technology (including AI) to improve efficiency
What’s in It for You?
Salary up to €30K + Bonus
Quarterly team events and weekly company socials
Hybrid work setup with home-office allowance
Work remotely from anywhere yearly benefit
Wellbeing allowance
Private health insurance with dental coverage
One of my client is looking for a Senior frontend developer role able to join their offices in London or New Castle (UK).
They build world class apps, middleware and digital products in the global lottery, betting, and gaming space.
Important:
The role is hybrid, 1 day per week at the office is mandatory.
Main Responsibilities:
- Design, build, and maintain high-quality applications across web, mobile, and backend environments depending on project needs.
- Take ownership of technical design and delivery for medium to high complexity features and systems.
- Translate complex requirements into scalable, maintainable solutions.
- Act as a subject matter expert in a primary discipline while contributing across other parts of the stack when needed.
- Collaborate closely with cross-functional teams including product, QA, and design.
- Drive improvements in engineering standards, tools, and processes.
- Identify and reduce technical debt while supporting system modernisation efforts.
- Ensure strong performance, scalability, security, and reliability across platforms.
- Lead or contribute to technical initiatives spanning multiple systems.
- Mentor team members and support knowledge sharing and hiring activities.
- Implement testing, monitoring, and observability best practices.
- Contribute to secure development practices and compliance requirements where applicable.
Desired experience:
- Proven experience in a senior engineering role with ownership of complex systems.
- Strong expertise in front-end technologies (JavaScript/TypeScript frameworks) or another core area such as React
- Ability to work beyond a single specialization (T-shaped skillset) — preferred but not strictly mandatory.
- Experience integrating front-end applications with APIs and backend services.
- Solid understanding of distributed systems and cloud environments (AWS preferred).
- Familiarity with CI/CD pipelines, automated testing, and modern delivery practices.
- Experience with performance optimisation, debugging, and observability tools.
- Exposure to legacy systems and modernisation projects is advantageous.
- Knowledge of secure coding practices and common security standards.
- Experience mentoring engineers or influencing technical decisions is beneficial but not mandatory.
Junior Marketing Executive | Peru
About the Opportunity
My client, a fast-growing international iGaming entertainment group, is seeking a Junior Marketing Executive in Peru to support the expansion of one of its key brands.
This is an excellent opportunity for a highly organized and proactive professional to gain hands-on experience in brand development, campaign execution, and marketing operations in a dynamic, fast-paced industry.
You’ll work closely with internal teams, media partners, and agencies to ensure campaigns are delivered accurately, on time, and aligned with strategic goals, while contributing to the brand’s growth in the Peruvian market.
Ideal for someone who thrives on data, organization, and marketing execution, and is eager to grow their career in a global digital entertainment environment.
Key Responsibilities
Track and monitor the execution of marketing campaigns and brand initiatives, maintaining updated timelines, action plans, and status reports to ensure activities are delivered on time and aligned with campaign objectives.
Prepare weekly and monthly performance reports, consolidating campaign, media, and content data, and supporting the creation of executive summaries and internal presentations with clear insights and accurate information.
Monitor TV and offline media campaigns to ensure correct spot delivery, frequency, and geographic coverage, validating post-buy reports and delivery confirmations from broadcasters and agencies.
Coordinate with external agencies and vendors to ensure campaign deliverables, creative assets, and materials are executed according to plan and within established deadlines.
Organize and centralize marketing briefs, creative assets, presentations, and key documentation to ensure campaign information remains structured, accurate, and accessible across teams.
Review advertising materials prior to publication to ensure alignment with brand guidelines, messaging, and campaign objectives, while supporting the management of campaign and content calendars.
Support compliance by ensuring marketing activities and media placements follow local regulations and advertising standards in Peru, while conducting competitor monitoring and market trend analysis.
What We Are Looking For
Native Spanish speaker with advanced English proficiency.
Bachelor’s degree in Marketing, Communications, Business Administration, Advertising, or a related field.
1–3 years of experience in marketing, brand, or media-related roles.
Basic knowledge of digital marketing, branding principles, and social media platforms.
Familiarity with paid media concepts such as CPM, CTR, Reach, and TRPs.
Strong proficiency in Excel / Google Sheets (filters, tables, basic formulas).
Experience preparing reports using PowerPoint / Google Slides.
Strong organizational skills and attention to detail.
Structured and process-oriented mindset.
Ability to manage deadlines and multiple priorities in a dynamic environment.
Strong communication skills and a collaborative, team-oriented approach.
Proactive, reliable professional with strong execution capabilities.
What’s in it for You
Opportunity to join a global iGaming and digital entertainment organization.
Exposure to high-impact marketing campaigns across multiple channels.
A collaborative and international working environment.
Competitive salary package.
Excellent opportunity for professional growth and career development within a fast-growing industry.
Casual and flexible work culture.
We're looking for a BI Analyst who already knows this industry. You've come up through an operator's data team or another affiliate. You know what NDC, NGR, and retention curves mean in practice. And you're ready for a role where you can do more than service requests.
What You'll Be Doing
Turning data into decisions. You'll work directly with our data engineers on a Microsoft Fabric / Azure stack, pulling insight from affiliate, CRM, and web data that actually shapes how we spend, where we focus, and what we build next.
Owning the numbers that matter. Player behaviour, channel performance, operator programme economics, content effectiveness — you'll know this data better than anyone, and you'll be the person the business turns to when it needs to understand what's happening and why.
Building the reporting layer. You'll design and maintain dashboards and reports that people actually use — clear, accurate, and built for the decisions they're supporting, not for the sake of looking good.
Working on AI tooling. We're building proprietary AI capability into how we acquire and understand audiences. You'll work with product and engineering to develop and interrogate that tooling — finding efficiencies and surfacing insights that wouldn't be visible any other way.
Keeping the data honest. You'll own data quality across reporting — tracing discrepancies, maintaining consistency, and making sure the numbers we act on are numbers we can trust.
Being genuinely useful to the business. Marketing, Commercial, Operations — you'll work across all of them, translating what the data says into language and recommendations that land with people who aren't analysts.
What You Need
Industry experience — operator, affiliate, or adjacent. You understand how this business model works, not just how data works.
Strong SQL. Complex queries, not just lookups.
Hands-on experience with Power BI or equivalent, and comfort working within a cloud data stack (Azure / Fabric / Synapse / Data Factory or similar).
A track record of delivering insight that changed something — a decision, a strategy, a spend allocation.
Clear communication. You can write a slide or talk through findings with a commercial director without losing either of them.
The drive to work things out yourself. We'll give you the stack, the access, and the context — the curiosity has to be yours.
What Would Make You Stand Out
Python or R for statistical analysis or modelling.
Experience with marketing analytics tools — Google Analytics, GA4, attribution platforms.
Familiarity with A/B testing or predictive modelling in a commercial context.
Agile ways of working — Jira, Confluence, sprint cadences.
The Package
£50,000 base + bonus scheme
Hybrid working — remote Wednesdays and Fridays
25 days holiday
Vitality Private Healthcare (on completion of probation)
Milton Keynes parking permit (on completion of probation)
Regulatory Compliance Manager
My client, a leading iGaming company in Limassol, Cyprus, is looking for a Regulatory Compliance Manager to join the team. The selected candidate will be responsible for managing regulatory compliance across multiple jurisdictions (e.g. UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO and other global licenses), ensuring the business operates in line with applicable laws. You will act as the main contact for regulators, support internal teams, and uphold compliance standards.
Key Responsibilities
Ensure compliance with relevant regulatory requirements
Manage regulator relationships, including licences, reporting, and queries
Conduct internal audits and compliance reviews
Monitor regulatory changes and assess impact
Provide guidance to internal teams
Maintain accurate, audit-ready documentation
Requirements
3+ years’ experience in compliance, ideally in a regulated industry
Strong understanding of multi-jurisdictional regulations
Good communication and organisational skills
Ability to manage multiple priorities independently
High attention to detail and integrity
What’s on Offer
Competitive salary and benefits
Supportive work environment
Opportunities for career growth
My client is a Germany based game studio that develops online slot content for the wider business. We are working with them to grow their high performing product team.
We are looking for an experienced Product manager within iGaming and Gambling, who has experience with Game Engine Development. This role is key in the development of games.
Ideally they are looking for someone in the Berlin office, however they are open to REMOTE with travel for candidates based in Europe. They are offering attractive salary also for this role.
If your interested and fit the role then you should APPLY or email me.
Country Manager – Sweden & Denmark
Industry: iGaming
Location: Europe (Remote)
We’re hiring a Country Manager to lead market growth across Sweden & Denmark for a fast-scaling, award-winning iGaming brand expanding across key regulated markets.
This is a high-impact role with full ownership of regional performance, marketing strategy, and brand growth, acting as the driving force behind expansion in Scandinavia.
What you’ll do
Own the overall strategy and performance for Sweden & Denmark
Drive brand development and localisation (creative, tone of voice, campaigns)
Lead multi-channel acquisition across ATL (TV, radio, sponsorships, PR) and digital (performance, affiliates, CRM)
Own and manage substantial budgets, targets, and forecasts
Build and manage relationships with media agencies and key external partners
Analyse performance (ROI, CPA, LTV) and optimise for growth
Ensure full compliance with local regulations across all activity
Collaborate cross-functionally with central marketing, product, and operations teams
Build, lead, and develop a high-performing local team
What we’re looking for
5+ years’ experience in a senior commercial or marketing leadership role
3+ years within B2C iGaming, ideally focused on Sweden & Denmark
Proven track record of launching and scaling brands in regulated markets
Strong experience managing ATL and performance marketing channels
Deep understanding of the Scandinavian media and regulatory landscape
Experience leading and developing teams
Native-level Swedish or Danish
If you’re a senior iGaming professional ready to take full ownership of a key region within a high-growth business, get in touch.
Our client is looking for a Performance marketing specialist who has a real understanding of how to drive acquisition of players to grey market Casino brands. You will be used to working under a Curacao or Anjouan type of license. This is a remote role based anywhere in Europe.
You will be delivery focused and commercially savvy and understand how to use guerrilla marketing techniques to stay ahead of the competition.
For a confidential conversation please get in touch.
My client is a market leading operator in Europe, with multiple brands in multiple markets. We are working closely with them on expanding their Group Customer Engagement team with a Product Manager focused on Bonuses & Promotions.
We are looking for an experienced Product Manager who understands and has a proven track record with Bonuses; Promotions; Loyalty; Retention and more. We are looking for a thinker to join the newly formed team and drive the overall customer engagement.
This role is based in Prague, Czechia and will require full relocation. They are offering up to €84,000 - Dependant on exp. Alongside, benefits and a bonus.
If your experience matches the role, then you should APPLY or email - matt.chapman@pentasia.com
The successful candidate will be responsible for developing and executing strategies to build and
improve our website network visibility in search engine results pages and increase organic traffic, and
support the main company domains.
They will work closely, and as part of the SEO team, with cross-functional teams to ensure that all
digital content is optimized for search engines and aligns with our overall marketing goals. This is an
excellent opportunity for someone who is passionate about SEO and wants to face new challenges in
different markets and in a competitive industry.
Key Responsibilities:
? Build and grow a network of websites to support the Search Visibility results for our main
brands
? Develop and implement effective SEO strategies to improve website visibility, traffic, and
rankings
? Conduct keyword research and analysis to identify new opportunities for content
optimization and creation
? Analyze website traffic and user behavior to make data-driven decisions about optimization
and content creation
? Monitor and analyze competitor activities to identify potential opportunities and threats
? Collaborate with cross-functional teams to ensure that all digital content is optimized for
search engines and aligned with our overall marketing goals
? Stay up-to-date with industry trends and best practices related to SEO
? Track, measure, and report on SEO performance metrics to demonstrate progress and
identify areas of improvement
Requirements:
Bachelor's degree or equivalent in Marketing, Communications, Computer Science, or
related field
? 1+ years of experience in SEO, with a proven track record of improving website visibility,
traffic, and rankings
? Strong understanding of search engine algorithms and ranking factors
? Experience with SEO tools such as Google Analytics, SEMrush, Ahrefs, and Screaming Frog
? Experience with different CMS like WordPress
? Understanding and basic knowledge of html and CSS
? Project management abilities
? Big scale project experience
? Excellent communication and interpersonal skills, with the ability to collaborate effectively
with cross-functional teams and stakeholders
? Strong analytical and problem-solving skills, with the ability to make data-driven decisions
? Ability to manage and lead a team, with a focus on mentorship, growth, and development
? Eagerness to learn and stay up-to-date with industry trends and best practices
? If you are a results-driven and experienced SEO Manager looking for an exciting opportunity,
we encourage you to apply. We offer a competitive salary, benefits package, and the chance
to work with a dynamic and supportive team.
? Language: English – Must; Additional – an advantag