We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Good base, generous bonus and commission and potential equity
Senior Sales Role
Sports betting solutions B2B
Remote role - live anywhere in Europe
Good package /potential equity
Market leading niche products
Autonomy
Fast growing company
Founded over 5 years ago this company has a world class tech team producing high quality innovative products for the iGaming sector. It has doubled its revenues year on year for the last 4 years. Its focus is supplying the sports betting sector, and currently it supplies some of the largest sports betting operators in the world. It has a range of niche products that are the very best in the market.
The company is now looking to expand its commercial team and employ a new business focused sales professional. Reporting to the CCO, the person in the role could be based anywhere in Europe. The person in the role will be focused on acquiring new business. Currently the company focusses on mostly regulated or grey markets across Africa, USA and Europe.
The role would suit someone who is excited by the tech, wants to build something, and work in a fast growth environment. The company is not a large corporate and so the successful candidate will benefit from having a large amount of autonomy in their role.
Candidates will need to be willing to roll their sleeves up and build their portfolio to manage.
A proven track record selling sports betting solutions is highly desired. However, this company will consider good sales people with casino related backgrounds.
For more information please contact Karl Harenburg at Pentasia.
Business Development Manager – North America
iGaming Testing, Certification & Regulatory Compliance
Location: Fully Remote (USA)
A leading iGaming testing, certification and compliance provider is hiring a Business Development Manager to grow its North American footprint.
This role is focused on selling regulatory-driven services to licensed iGaming operators and suppliers across US-regulated markets. The company supports market entry, certification, security assessments and ongoing compliance obligations for online casino and sportsbook platforms.
The Role:
You will own new business development across the US, selling mandatory and recurring compliance services, including:
Game certification (RNG, RTP, fairness testing)
Platform and system testing (RGS, PAM, integrations)
Cybersecurity services (penetration testing, vulnerability assessments, ISMS audits)
Jurisdiction-specific regulatory audits and ongoing compliance support
This is a full-cycle B2B sales role, working closely with compliance, technical, and security stakeholders at operators, studios and platform providers.
Key Responsibilities:
Identify and win new operator and supplier clients in regulated US iGaming markets
Manage the full sales cycle from prospecting through to signed engagement
Expand existing accounts through new jurisdictions, new game launches and re-certification work
Work closely with internal testing and audit teams to scope and price engagements accurately
Maintain a strong sales pipeline and provide clear commercial forecasting
Represent the business at relevant US iGaming events and industry forums
Requirements:
5+ years’ experience in iGaming, online casino or sportsbook B2B sales
Proven success selling into regulated markets
Comfortable selling technical or compliance-led services rather than pure SaaS
Strong understanding of how certification, audits and regulatory deadlines impact operators
Existing relationships with operators, studios, platforms or compliance teams highly desirable
Why Apply?
Selling non-optional, regulation-driven services
Strong recurring and expansion revenue potential
Fully remote role with high autonomy
Clear differentiation from generic iGaming sales roles
Account Manager – iGaming - Spanish speaking (Remote in Europe)
Slot game provider
Focus on Spanish speaking markets
Rapidly Growing Company
Remote Role in Europe
Pentasia is proud to be partnering with one of the fastest-growing slot game providers in the iGaming industry. Since launching in 2019, this company has delivered consistent growth and is rapidly establishing itself as a key player by delivering high-quality slot content to top-tier operators worldwide.
We’re seeking a driven Account Manager to strengthen and nurture existing relationships. You’ll join a flexible, dynamic team where collaboration is encouraged, and you’ll report directly to the Head of Account Management.
What we’re looking for:
Minimum 2 years’ experience in B2B iGaming Account Management or Sales
Strong negotiator with a hunger for growth and ability to hit the ground running
Confident relationship-builder with commercial drive
Why join?
Be part of a fast-scaling company in an exciting growth phase
Play a pivotal role in driving market expansion
Work within a collaborative, ambitious account management team
Competitive package and career progression opportunities
Does this sound like you or someone you know? Contact guy.derham@pentasia.com
A fast-growing live casino games and show-format studio is hiring a 3D Interior Designer to shape the visual world of its virtual and physical studios. You'll design complete studio interiors, game apparatus and set elements: work that needs to look credible enough to have been physically built.
What you'll do: Design live casino studios and environments from concept through final visualisation; build realistic scenes through composition, modelling, texturing, materials and lighting; translate approved direction into production-ready assets; use generative AI to accelerate early-stage concept development.
What you'll bring: A portfolio of high-quality, realistic interior or architectural visualisation; strong command of a professional 3D package and rendering workflow; sharp eye for physically believable materials and lighting; hands-on experience with multiple generative AI tools for concept work, this is required. Live casino, broadcast, virtual production or stage design experience is a strong plus, as is basic ambient animation (light, particles, subtle motion) and Figma/Photoshop familiarity.
A live casino and show-games studio is building out its animation capacity and looking for a 2D Animator to bring UI, mechanics and promotional moments to life across a growing product pipeline, primarily for web.
What you'll do: Create polished animation for game UI, show mechanics, wins, multipliers and transitions; build in Spine or prepare optimised sprite/frame sequences for developers; animate the effects casual casino products run on: coin bursts, reveals, celebrations, glows; work closely with developers to keep everything performant in-browser.
What you'll bring: Strong practical Spine experience; solid animation fundamentals (timing, spacing, anticipation, easing); a portfolio showing energetic, polished casual-game or casino-style work; understanding of web constraints and developer handoff. Experience in live casino, slots or social casino is a strong plus, along with After Effects/Rive/particles skills and awareness of WebGL or PIXI.js constraints.
About the role:
Our client is seeking a Technical Account Manager to join their Operations team and support their continued expansion across Latin America. This role sits at the intersection of Technical Operations, Engineering, and Client Services, ensuring the successful delivery, stability, and performance of operator and provider integrations.
The successful candidate will act as the primary technical contact for clients, managing integrations, supporting live production environments, troubleshooting technical issues, and coordinating with Engineering teams to ensure a seamless customer experience.
Main Responsibilities:
Serve as the primary technical point of contact for operator and provider partners across Latin America.
Manage technical integrations from onboarding through to production go-live.
Monitor live production environments and proactively identify technical issues affecting clients.
Coordinate technical incidents, escalations, and resolutions with Engineering and NOC teams.
Investigate API, connectivity, and integration-related issues to minimise service disruption.
Analyse logs and technical data to assist with troubleshooting and root cause investigations.
Support operational improvements to enhance platform stability and service delivery.
Work closely with Commercial, Product, Engineering, and Operations teams across multiple regions.
What we are looking for:
Previous experience within the iGaming industry.
Hands-on experience within a NOC, Technical Operations, or 24/7 Production Support environment.
Strong understanding of API integrations, network connectivity, and troubleshooting live production issues.
Ability to investigate logs, analyse incidents, and coordinate technical escalations with Engineering teams.
Excellent English communication skills, with Spanish or Portuguese considered a strong advantage.
Strong organisational skills, attention to detail, and the ability to work effectively in a fast-paced production environment.
The Company
My client is a fast-growing online gaming business redefining how players engage with casino entertainment. Combining a world-class game portfolio, data-driven decision making, and innovative player experiences, the company is building a differentiated platform for the North American market.
Following a recent rebrand and entry into a new phase of growth, my client is expanding its leadership team and investing in product, technology, and operational capabilities to support scalable, sustainable growth. This is a high-impact opportunity to join at a pivotal stage and help shape the future direction of the business.
The Role
The Head of Acquisition will lead all new player growth initiatives across the business.
Reporting directly to the General Manager, you will be responsible for defining and executing acquisition strategy, managing media investment, scaling affiliate and partnership channels, and driving performance across multiple acquisition streams.
This role requires a commercially driven leader with deep performance marketing expertise and a strong track record in building scalable acquisition engines that balance growth, efficiency, and player quality.
Key Responsibilities
Acquisition Strategy & Performance
Own acquisition strategy, budget allocation, and growth targets across all channels
Scale player acquisition while maintaining efficiency, profitability, and player quality
Develop testing frameworks and long-term growth plans aligned with business objectives
Continuously identify opportunities to improve performance and ROI
Affiliate & Partnership Growth
Build and manage strategic relationships with affiliates, publishers, and partners
Expand affiliate contribution while maintaining strong commercial outcomes
Evaluate and negotiate partnerships to support sustainable growth
Monitor partner performance, traffic quality, and long-term player value
Channel Expansion & SEO
Diversify acquisition across paid media, partnerships, SEO, and emerging channels
Develop scalable programs that reduce reliance on single-channel performance
Collaborate with Product, Analytics, and Creative teams to improve conversion
Establish SEO as a meaningful contributor to long-term growth
Measurement & Optimisation
Partner with Analytics to evaluate acquisition quality, ROAS, retention, and LTV
Improve forecasting, attribution, and decision-making frameworks
Optimise spend allocation using data-led insights
Ensure focus remains on long-term value over short-term volume
Leadership
Build and lead a high-performing acquisition function
Manage agencies, external partners, and internal team growth
Establish scalable processes, reporting structures, and operating rhythms
Act as a key strategic partner to the General Manager and wider leadership team
Success in the First 12 Months
Scale acquisition while maintaining efficiency and player quality
Grow affiliate contribution and strategic partnerships
Successfully diversify acquisition across multiple sustainable channels
Enhance forecasting, measurement, and performance visibility
Build a repeatable and scalable acquisition engine
Establish yourself as a trusted member of the leadership team
Requirements
Essential
7+ years’ experience in acquisition, performance marketing, or growth leadership
Proven track record managing significant budgets and hitting performance targets
Strong knowledge of affiliate marketing and partnership-driven acquisition
Demonstrated success scaling customer acquisition programmes
Strong analytical mindset and commercial decision-making ability
Experience managing agencies, vendors, and external partners
Excellent communication and leadership skills
Desirable
Experience within iGaming (Online Casino, Sweepstakes, Sports Betting, Social Casino)
Experience scaling affiliate programmes and diversified acquisition portfolios
Exposure to paid social, programmatic, SEO, and emerging channels
Background in high-growth or venture-backed environments
Familiarity with attribution, analytics, and marketing measurement tools
The Candidate
You are a commercially driven growth leader with a builder’s mindset. You thrive in fast-paced environments where accountability, experimentation, and innovation are key.
You bring a strong ability to solve complex growth challenges, build strategic partnerships, and translate data into actionable insights. Most importantly, you focus on acquiring high-quality players that deliver long-term value, not just volume.
Full remote role
B2B contract provided
Salary: up to 45k gross per year
Previous experience in the iGaming industry is required
Main Responsibilities
Lead the day-to-day operations of the Customer Support department, ensuring efficient collaboration between first-line and second-line support teams.
Manage the onboarding and operational readiness of Customer Support Representatives and team leads.
Oversee support operations using Intercom, Zendesk, or similar customer support platforms.
Define, monitor, and improve KPIs, including response time, resolution time, SLA adherence, and CSAT.
Conduct quality assurance reviews to maintain high service standards and compliance.
Prepare reports on team performance, workload, operational metrics, and customer feedback.
Maintain and improve the Knowledge Base, Help Centre, and internal documentation.
Drive process improvements, workflow optimization, and customer support automation initiatives.
Collaborate with Fraud, AML, Payments, VIP, and Product teams to resolve escalated cases and improve customer experience.
Manage workforce planning, shift coverage, and ensure compliance with AML, KYC, and data protection requirements.
Key Skills & Experience
Previous experience managing a Customer Support team, ideally within iGaming, fintech, or online platforms.
Strong leadership and people management skills.
Experience with Intercom, Zendesk, or similar CRM/support tools.
Proven ability to monitor and improve KPIs, SLAs, CSAT, and operational performance.
Experience creating reports, analyzing customer support metrics, and driving process improvements.
Knowledge of AML, KYC, fraud prevention, payments, and compliance.
Strong stakeholder management and cross-functional collaboration skills.
Excellent organizational, communication, and problem-solving abilities.
The role is full remote
Contract: B2B
Salary: around 20k USD per year
Previous iGaming experience needed
Main Responsibilities
Provide customer support via live chat and email, ensuring timely, accurate, and professional assistance.
Handle account-related issues, including verification, account restrictions, and responsible gaming requests.
Support customers with deposits, withdrawals, payment statuses, and basic cryptocurrency inquiries.
Resolve issues related to gameplay, sports betting, bonuses, and promotions.
Explain company policies, wagering requirements, limits, and terms & conditions.
Identify and escalate potential fraud, abuse, or suspicious activity following internal procedures.
Promote and support Responsible Gaming initiatives.
Document all customer interactions accurately in internal systems.
Follow SOPs, SLAs, and escalation processes, collaborating with second-line support when needed.
Stay updated on platform features and work rotational shifts while ensuring smooth handovers.
Key Skills & Experience
Previous experience in customer support, ideally within iGaming or online platforms.
Excellent written communication skills with a customer-first approach.
Experience handling sensitive customer situations professionally.
Understanding of payments, account verification (KYC), and cryptocurrency is beneficial.
Knowledge of sports betting, casino products, bonuses, and promotions.
Strong attention to detail and ability to follow compliance procedures.
Comfortable working in a fast-paced, shift-based environment.
Regional Manager - Europe & LATAM (Sportsbook)
Drive the next phase of international growth in iGaming.
Are you an established commercial professional with an exceptional network across the European and LATAM iGaming markets?
We're partnering exclusively with one of Asia's most successful and established sportsbook technology providers as they continue their global expansion.
Following years of dominance across Asian markets, the business is investing heavily in Europe and Latin America, creating an opportunity for an experienced Regional Manager to spearhead new business growth across these key territories.
This is a genuine opportunity to build a market from the ground up, backed by an internationally recognised product, substantial technical resources, and one of the industry's largest in-house trading operations.
If you're someone who thrives on opening doors, closing strategic partnerships, and shaping regional growth, I'd love to hear from you.
The Opportunity:
As Regional Manager, you'll take ownership of commercial growth across Europe and LATAM, identifying new partnership opportunities with operators, platform providers, white-label businesses and aggregators.
You'll have the autonomy to develop your own go-to-market strategy while working closely with senior leadership to establish long-term partnerships and accelerate expansion into key regulated and emerging markets.
This is a highly visible role where your industry relationships and commercial expertise will directly influence the company's international success.
What You'll Be Doing:
Develop and execute a sales strategy across Europe and LATAM to drive new business growth.
Leverage your existing network to establish strategic partnerships with operators, aggregators and white-label providers.
Represent the business at leading international gaming exhibitions, conferences and industry events.
Manage the full sales lifecycle, from prospecting through to commercial negotiations and contract completion.
Build trusted relationships with senior stakeholders and identify long-term revenue opportunities.
Act as the commercial bridge between clients and internal product teams to ensure smooth onboarding and successful API integrations.
Deliver against ambitious commercial targets while helping shape the company's regional expansion strategy.
What They're Looking For:
Proven B2B Business Development experience within the iGaming industry.
A strong existing network of decision-makers across European operators, aggregators, platform providers and white-label businesses.
Demonstrable success winning and developing high-value commercial partnerships.
Strong understanding of the European gambling landscape and regulatory environment.
Fluent English and Spanish with strong commercial negotiation skills.
Strategic, commercially minded and highly motivated by building new markets.
Why This Opportunity?
Join an established global sportsbook provider with an outstanding reputation.
Be one of the key commercial figures leading European and LATAM expansion.
Sell a proven, market-leading sportsbook solution backed by significant technical capability.
High level of autonomy with genuine influence over regional strategy.
International travel to major iGaming exhibitions and conferences.
Fully Remote working with the flexibility to manage your own territory.
If you're looking for a role where your network, commercial ability and entrepreneurial mindset can genuinely make an impact, we'd love to discuss this opportunity with you in confidence.