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Pentasia are supporting an iGaming Operator in their search for a Cyprus Country Director. In this role, you will lead the company’s online betting operations by driving acquisition, retention, CRM, promotions and overall digital strategy to grow revenue, improve customer experience, manage performance against KPIs and budgets, coordinate internal teams and external partners, ensure regulatory compliance, and lead the local team. Key Responsibilities Manage and oversee the company’s online operations Develop and implement business and marketing strategies Lead acquisition and retention activities Plan and execute promotional campaigns and bonus offers Monitor business performance, KPIs, and budgets Analyse market trends, competition, and industry developments Coordinate with internal teams and external partners Optimize online operations and customer experience Ensure compliance with regulatory and operational requirements Lead and coordinate the local team   Requirements Minimum 5 years of experience in the betting industry Experience in a managerial or director-level position Strong understanding of online operations and digital business Experience with promotions, CRM activities, and online campaigns Analytical mindset with experience working with KPIs and performance reports Excellent organizational and leadership skills Ability to make strategic decisions and manage teams effectively Fluent English language skills   Preferred Qualifications Experience working in regulated markets Knowledge of the Cyprus market Understanding of sports betting products   What We Offer Opportunity to work in a stable and growing international company Competitive salary and bonus structure Professional growth and career development opportunities Dynamic and professional working environment     If you or someone in your network would be interested in the opportunity, please apply and reach out to me for more information! bryan.enriquez@pentasia.com  

Affiliate Manager — Operator Partnerships My client is a fast-scaling casino affiliate platform with a built-in rakeback model and is seeking an Affiliate & Partnerships Manager to own casino operator relationships across the UK, Brazil and Europe. This is role focuses on negotiating and optimizing CPA, RevShare and Hybrid deals with both fiat and crypto operators, including major international and emerging brands. You will be responsible for sourcing and managing high-value operator partnerships, improving commercial terms over time, securing rakeback-compatible agreements and acting as the primary point of contact for affiliate managers across all active deals. We are looking for someone with 3+ years of iGaming Affiliate experience, strong operator relationships, proven negotiation ability and can independently manage partnerships end-to-end after initial introductions from leadership.  Portuguese language, experience with cashback/rakeback or crypto casino models are strong advantages. If that's you and you are seeking a new challenge to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com

A highly regulated iGaming company is experiencing growth and looking to hire a Senior Technical Compliance Officer. You will be based on Malta and have previous iGaming expertise. This is a superb opportunity for someone with multi -jurisdictional experience.  If you are used to undertaking Audits and liaising with Regulators, this would be highly beneficial. The team is collegiate and access will be given to get involved in new market entry/additional certifications as growth ensues. The role will cover assessing regulatory requirements across global jurisdictions to identify risks early  Supporting new market entry through research, gap analysis and documentation.  Prepare materials for licensing, product submissions and regulatory approvals. Cross -functional collaboration will be at the forefront of every day and Governance and relevant documentation is a critical requirement.  In return an attractive salary and benefits package is available.  

Customer Support Agent ? Location: Fully Remote ? Salary: $9/hour weekdays | $10/hour weekends   About the Role Our client is looking for motivated and professional Customer Support Agents to join a growing remote team. In this role, you will support customers through live chat and email, helping resolve issues while delivering a high standard of customer service in a fast-paced environment.   Responsibilities Assist customers via live chat and email Handle account-related questions and general inquiries Resolve customer issues in a timely and professional manner Escalate complex cases when needed Follow internal procedures and support guidelines Work closely with team leaders and other departments   What We’re Looking For Strong English communication skills Previous customer support experience is preferred Ability to multitask and work under pressure Good problem-solving skills Interest or experience in gaming, betting, or crypto platforms is a plus Reliable internet connection and suitable remote working setup Availability to work weekends and holidays   What’s Offered Fully remote position Flexible and fast-growing work environment $1,000 yearly hardware reimbursement $150 monthly health insurance allowance 14 days paid vacation per year

My client, a global leader in iGaming, is looking for an experienced and strategic Head of FP&A to lead the Financial Planning & Analysis function and play a key role in shaping business decisions, you will partner closely with the CFO and Exec team. Location - Malta  Working model - Hybrid What You Will Do Financial planning & forecasting   Contribute to the development and maintenance of the long-term strategic plan and financial roadmap Lead scenario analysis and risk assessments to support strategic decision-making Own and drive the annual budgeting process across the organisation Develop and maintain financial models covering revenue, costs, cash flow, and capital requirements Lead quarterly reforecasting and rolling forecasts Ensure robustness and integrity of financial models through strong controls, documentation, and testing   Financial reporting & insights   Lead monthly financial reporting, including variance analysis vs budget and prior year Deliver high-quality reports and presentations for senior leadership and Board meetings Own management reporting and executive dashboards Translate complex financial data into clear insights and actionable recommendations Analyse performance across business units, markets, products, and customer segments Identify trends, risks, and opportunities for growth and cost optimisation Foster a culture of analytical excellence, ownership, and continuous improvement   Process improvement & systems   Drive continuous improvement across planning, forecasting, and reporting processes Evaluate and implement improved tools and systems to enhance efficiency and accuracy Champion automation, new technologies, and best practices Strengthen the overall impact and effectiveness of the finance function   What You Bring   Strong experience in FP&A, financial planning, or strategic finance in a complex organisation Advanced financial modelling skills and experience with multi-scenario planning Proven ability to lead budgeting, forecasting, and long-term planning processes Strong analytical skills with the ability to turn data into clear business insights Strategic mindset with the ability to influence decision-making at senior level Strong stakeholder management skills across multiple levels of the organisation A proactive, hands-on approach with a focus on continuous improvement Comfortable working in a fast-paced, evolving environment   Why this role matters This role sits at the core of how we plan, prioritise, and grow as a business. As Head of FP&A, you will not only provide the financial insights that guide decision-making. You will also help shape a more scalable, data-driven, and forward-looking finance function. Whats in it for you ? An attractive salary + benefits 

One of my client, a well known crypto game casino, is looking for a Senior Game developer able to join their company.   The role is fully remote, B2B contract.   Responsibilities: Designing and developing interactive and visually captivating casino games using NextJS/React along with PixiJS, GSAP, or ThreeJS. Implementing game logic, animations, and user interfaces using JavaScript. Integrating WebSockets for real-time communication and multiplayer functionality. Managing game servers, optimizing performance, and ensuring smooth gameplay experiences. Collaborating with cross-functional teams to brainstorm ideas, troubleshoot issues, and deliver high-quality games.   Requirements: Frontend developer experienced with using Next.js/React and any of the following: PixiJS, GSAP, or ThreeJS The ability to develop while accounting for future scaling is considered an asset Experience building interfaces for casino games Experience interacting with REST API required Tasks will be assigned and organized on Jira by a project manager Must be able to communicate internally with a basic understanding of English language

Job Title: Swedish Customer Service Representative Location: Malta Job Type: Full-time and Hybrid We are seeking a passionate and dedicated Customer Service Representative - Swedish Speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our Norwegian-speaking clientele, ensuring a seamless and enjoyable experience for all users. Requirements: Fluency or native proficiency in Swedish with a fluent level of English, both spoken and written. Comfortable working on a flexible shift basis. Previous experience in customer-oriented roles, with a talent for understanding customer needs and delivering optimal solutions (plus-point, but not compulsory!) Exceptional listening skills, an empathetic approach, and a dedication to delivering outstanding service to our players. Strong organizational skills, punctuality, and the ability to find accurate information promptly. Detail-oriented and capable of maintaining a positive attitude even in stressful situations. Openness to constructive feedback and a collaborative team player with the ability to work independently. As a Customer Service Agent, you will be the primary point of contact for our players, assisting them via live chat, email, and phone calls to ensure an excellent gaming experience. Responsibilities: Provide players with timely, personal, and professional solutions that exceed their expectations. Offer support and assistance to players facing difficulties. Educate customers about our products, site features, policies, and promotions. Update customer accounts with relevant information as required. Collaborate with our Fraud and Payments team to address customer queries. Employee Benefits & Offer: €25,000 Gross Salary Private life and health insurance. Health benefits Paid training, no experience required. Company events

A well established iGaming company is looking to hire an experienced Regulatory Compliance professional. This role can be worked remotely with quarterly trips to Limassol. As Senior Regulatory Compliance Manager you will be responsible for overseeing and managing regulatory compliance matters across one or more licensed jurisdictions. As an ideal candidate you are a proactive self-starter capable of working with minimal supervision and taking ownership of assigned licences and regulatory relationships. This role includes ensuring adherence to applicable gambling regulations, conducting internal audits, preparing reports for regulators, and supporting operational teams. Responsibilities include: Lead regulatory compliance efforts for assigned jurisdictions (e.g., UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, etc.) Ensure the company’s policies, procedures, and systems comply with local regulatory requirements Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaints Oversee periodic and ad-hoc reporting to regulators Conduct and document internal audits and compliance reviews Provide compliance guidance to internal departments (Marketing, Payments, Product, Operations, etc.) Monitor new and updated regulations, identifying potential impacts and required changes Coordinate with external advisors or consultants where necessary Maintain internal documentation and evidence for audit readiness Serve as the final editor and approver for high-level customer complaints and regulatory complaint submissions Requirements Minimum 3–5 years of experience in a regulatory compliance role within the online gambling industry Ideally a bachelor's degree in a business-related field such as law, finance, risk management, or a similar discipline Strong understanding of regulatory frameworks across multiple jurisdictions Excellent communication skills - strong presenting and report writing skills. Ability to exercise initiative, discretion, and judgement. Ability to work independently and manage multiple priorities Experience dealing directly with regulators is a strong advantage High-level of attention to detail, strong organisational and analytical skills High ethical standards, methodical and diligent whilst keeping in mind the values and objectives of the organisation The company offers Excellent work environment Attractive salary package Monetary vouchers on Birthdays and other special occasions Options to enrol in Company's medical insurance plan Possibilities to enrol in Company's pension plan Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities Casual dress code A chance to advance professionally inside one of the world's largest iGaming organisations

Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup Home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance

Hiring: Solutions Architect (iGaming) – Remote (EU Timezone Preferred) | B2B Contract   This is one of those rare, build-it-from-scratch opportunities ? I’m partnering with a highly ambitious, well-funded tech company preparing to launch a next-generation iGaming platform—and they’re looking for a Solutions Architect to define the entire architecture from day one.   We’re talking real-time betting, high-volume transactions, social features, and multi-provider integrations—all designed to scale across emerging markets to millions of users.   This is NOT a purely strategic role. They need someone who can design AND build, someone who thrives in complexity and wants to leave a real architectural legacy.   What makes this exciting: • Greenfield platform – zero legacy constraints • Massive scale + real-time systems (odds, settlements, live activity) • Complex integrations (sports data feeds, trading platforms, payments, KYC) • Direct impact working with senior leadership • Freedom to define architecture, standards, and best practices • B2B contract with flexibility and autonomy   What they’re looking for: • Proven Solutions Architect / Principal Engineer background • Deep expertise in .NET / C# and microservices at scale • Strong experience with event-driven systems (Kafka, etc.) • Hands-on with AWS cloud-native architecture • Experience designing real-time, high-throughput platforms   Critical requirement: iGaming / sports betting experience You must understand concepts like odds, markets, trading, and bet settlement, and ideally have worked with sports data feeds or managed trading providers   Remote (EU timezone preferred) Huge ownership + high-impact role   If you’ve been waiting for a chance to own architecture on a serious iGaming platform from day zero—this is it.