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Sports Data Entry Contractor – Get Paid to Attend NFL or MLB Games or College Football Games  Location: Buffalo Contract Type: Independent Contractor  Compensation: Free game ticket + $100 per game  Industry: Sports Data & Analytics  Love sports? Want to get paid to attend live NFL or MLB games?  We’re seeking detail-oriented, tech-savvy individuals with a deep understanding of football or baseball to join our real-time data collection team. This is a unique opportunity to contribute to cutting-edge analytics while enjoying the thrill of live professional sports.  Role Overview:  As a Sports Data Entry Contractor, you’ll attend games in person and use a proprietary iPhone app to input real-time data as the action unfolds. Your insights will help power live analytics and betting models used across the industry.  Must have Requirements:  - Minimum hardware requirement of iPhone 12 but iPhone 14+ preferred  - Strong knowledge of Football or Baseball, including how plays impact win probability  - Fast and accurate data entry skills  - Ability to stay focused and process gameplay quickly in a live environment  What’s in It for You:  - Free entry to NFL or MLB games  - Flexible, performance-based scheduling - top performers are invited to more games  - Be part of a growing network of sports data professionals  This is a skill-based role. Accuracy and speed are key to continued opportunities.  If you’re passionate about sports and thrive in high-paced environments, we’d love to hear from you.  Apply now via Pentasia.com and start getting paid to be where the action is. Complete the questionnaire here to start: https://forms.gle/WJFj6UiedamiYLdL9

We are seeking a superstar game director who can work with our team to take game concepts, breathe life into them, and help turn them into hits. If you’re able to expertly communicate your vision, guide game production from start to finish, inspire top design, production and development personnel, and work tireless to build games in service of entertaining our players, you’ll fit right in.    ROLE RESPONSIBILITIES   Core Responsibilities Work closely with the game production team to help define, conceptualise and iterate new game visions. This will include participating in design reviews, team meetings, and brainstorming sessions.  Lead new games from start to finish. This will be particularly heavy on the conceptual development at the beginning and requires a full blueprint for the game theme, narrative, animations, sequencing, structuring, and production. Present concepts clearly, concisely, and effectively to the team and to stakeholders.  Execute upon concepts and established visions for games. This means working with the game art director (and game art team) to define the creative vision and ensure that media assets are delivered, game producer and development team to ensure they understand the sequencing and flow of the game (down to the fine details of each animation) and what to build, sound designers for scoring and sound effects, and anyone else who may be part of the overall game development process that contributes to delivering a polished hit.  Prepare tidy, thoughtful, and well-structured specifications for games and supervise their implementation to ensure they are delivered according to the original vision. Provide quality control over design outputs and production. Assist the teams with questions about the game direction and to help guide the specifications.  Adjust designs based on feedback from stakeholders or from broader technical challenges, constraints, or limitations that may arise during the production process.  Feedback on other proposed designs and requirements within the team, particularly in cases where it may affect the dependencies and connected interaction design.  You will be playtesting your games like crazy: prepare to mark your own homework and ensure that all the details in your direction have been (a) implemented according to your vision and (b) play as well as you thought they would. You need to make sure that all the visuals, graphics, animations, micro-animations, flow, music, and SFX click together in a way that will resonate with the player. Strategic Responsibilities Define and evolve our game direction to weave consistence and game familiarity throughout our universe of titles (where you are involved) while still giving us enough flexibility to try new things. Discover how to incorporate elements of our branding into games or how our game direction style can become an intrinsic element of our corporate branding strategy.  Thoughtfully consider how games fit into the broader design language of the business and how an individual game’s direction may extend to sequels or series, particularly premier titles.  Develop creative concepts that meet the business objectives of the organization and that advance our brand and proposition strategy. Understand what our competitors are doing differently and to help us identify elements that we may want to incorporate.  Work to streamline our game production pipeline to reliably deliver high-quality, fully polished games at pace.  Evaluate technologies that can help augment our game direction pipelines. Keep an eye on broader design trends and tools, especially within the gaming and entertainment spaces, to ensure that we are keeping up with best design practices and exceeding customer expectations.  Provide thoughtful, considered feedback on the overall roadmap and design strategy.  ROLE REQUIREMENTS   Education, Qualifications, and Background You must have worked in a game direction capacity for designing real money gaming slots. The more projects you can demonstrate, the better.  You must have led game projects that have shipped outstanding products for one or more major AAA land-based or digital slot manufacturers. Be prepared to discuss your roles in those projects and how you set the vision and shaped the final product.  Key Experience Areas You must have a clear understanding and respect for our players, ideally knowing what they like, what they’re looking for, and how to give them more of the things they love. This should come from experience having developed a substantial body of work.  You need to polish every detail by weaving static artwork, animations & micro-animations, and music & sfx in a way that is compelling and immersive for the player.  You must be able to direct hands-on. Although this is a leadership role that will be working with orchestrating different teams, you will also need to produce clear specifications and guidelines directly illustrate your vision and expected execution for products. Be prepared to storyboard like a pro to communicate your vision. You must be extremely comfortable working with game designers and mathematicians to visually develop conceptual mechanics and present them to players in a way that’s simple and easy to grasp. You must also understand mechanics and mathematics well enough to be able to find creative ways of display symbols, animations, and other complex concepts in a way that’s fun and intuitive to players. You must be familiar with hierarchical game structures (read: symbol hierarchy) and communicating excitement, anticipation, and relative value in a way that is easily understood by the player.  You must be able to work with a wide variety of art styles, even if they are not your personal design style or preference. This is particularly important when working with valuable existing intellectual property that needs to stay true to the original. You must understand technical constraints and creatively work around them when necessary. Although our approach is to design the dream and figure out how to deliver it, there may be practical considerations that you should intrinsically understand. Having the ability to delve into graphic design, motion graphics, animation, or video outside of product and UI design is a plus.  Ideally you will have some technical background or knowledge. Understanding how developers build the interfaces and the challenges they face is tremendously valuable when designing games.  PERSONAL CHARACTERISTICS You should: Stating the obvious: love slot games – to succeed in this role, you need a passion and respect for the product you’re building.  Take ownership of your deliveries as if they were for your own company. This includes exuding a startup mentality where you are working to constantly ship great product.  Be exceptionally well-organised and structured with your time. There are going to be a lot of moving parts to this role so you must bring method and structure to your approach, particularly when you consider that we have many game titles in parallel pipelines.  Be extremely creative and thrive in an ultra-creative environment – your role is to bring life to games and rally teams around that vision.  Adapt quickly to different teams, different types of teams (internal versus external), working styles, and art styles. Be ready to adopt a mobile-first mentality and understand how to design games for small form-factor designs. Be obsessed with details. Creating amazing player experiences means every single detail matters. In a such a highly competitive industry, all these small aspects can stack up to make all the difference.  Bring an infectious gaming mentality that the team can adopt and easily work with.  Take critical feedback well. A lot of different stakeholders are going to be looking at the designs and prototypes and providing their input – this is a critical part of the collaboration process. Knowing how to accept and act on feedback is vital to this role. Discuss constructively and diplomatically. Having many different views means that we won’t always agree – but we need to focus on collaborating solutions that deliver optimal outcomes for our customers. You will also be providing feedback to different individuals and teams to take designs forward and that needs to be done well to keep things moving. Be an expert communicator both visually and verbally. Your designs and prototypes should nearly speak for themselves; however, you still need to be able to walk different audiences through them in detail. For example, explaining them to stakeholders versus relaying the details to development. Exude transparency, openness, and objectivity. We’re here to build great games and need to collaborate effectively. Thrive in a fast-paced environment and be able to work to very tight deadlines. We work to visualise things quickly and make decisions to push the business forward.  Speak English natively or be completely fluent.  What we will give you in return: Opportunities for both professional growth and personal development. Taking part in creating studios as part of an award-winning iGaming business. Truly international experience and collaboration possibilities with impactful results. 

Our client is a prominent provider of live dealer betting games and casino content. The role is full remote in Europe.  Responsibilities Backend Development: Design, develop, and maintain scalable and efficient server-side applications. API Development & Integration: Build RESTful and GraphQL APIs, integrating with third-party services. Database Management: Design and optimize relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases. Performance Optimization: Improve system reliability, performance, and scalability through caching, load balancing, and microservices. Security & Compliance: Implement best practices for authentication, authorization, and data protection. DevOps & CI/CD: Collaborate with DevOps teams to deploy, monitor, and maintain backend infrastructure using Docker, Kubernetes, and cloud platforms (AWS, GCP, Azure). Code Quality & Testing: Write clean, maintainable code with unit tests, conduct code reviews, and ensure adherence to best practices. Collaboration: Work closely with frontend developers, product managers, and UX designers to deliver seamless user experiences. Troubleshooting & Maintenance: Identify and resolve production issues, ensuring system uptime and stability. Core responsibility:   Develop robust backend systems, RNG models (basic understanding of maths models and game balancing), and game logic engines for Betgames' RNG titles.  Tech Stack: TypeScript, MySQL, experience with RGS integration. Experience with PHP and/or Go highly beneficial.  Experience: Minimum 8 years in backend development/game engine creation, specifically developing RNG/iGaming products (slots, crash games, table games).

An award winning iGaming company is expanding and looking to hire a team-oriented Head of Regulatory Compliance. This is a fast paced busy role and will cover the license requirements across a variety of jurisdictions. You will enjoy working closely with the Legal, Product, Operations and Commercial teams to collaborate and drive compliance integration across the whole of the business. The role will cover regulatory oversight and risk management across all current jurisdictions alongside leading the governance of such frameworks. In addition you will look at audit and regulatory reporting matters, alongside policy development/implementation The ideal person will have;  Prior experience in a similar role Enjoy stakeholder management and flexible working Be adept at championing compliance culture across a whole business Possess a degree in Law or a relevant compliance qualification. Enjoy periodic travel. In return you will be working in a truly collaborative environment that is progressing and continuing to grow organically. Excellent remuneration is available.

The Payments Support Representative serves as the first point of contact for customers, providing timely and professional assistance in both English and Italian across chat, email, and other communication channels. This role ensures the smooth and accurate processing of customer deposits and withdrawals, proactively resolving payment-related issues to minimize service disruption and enhance the customer experience. Working closely with internal teams, third-party payment providers, and other stakeholders, the Payments Support Representative maintains high service standards, troubleshoots technical challenges, and identifies opportunities to streamline processes. Operating within a 24/7 shift pattern, the role plays a key part in safeguarding payment performance, fostering customer trust, and supporting the company’s operational excellence in a fast-paced environment. Role and Responsibilities Respond to customer inquiries and requests in a timely and professional manner via chat and email, Phone. Resolve customer issues and complaints, offering solutions and following up to ensure satisfaction Respond to customer inquiries in both English and Italian, with fluency in both languages Keep up-to-date with product information and company policies to accurately assist customers Maintain customer data and communicate effectively with internal teams as needed Continuously strive to improve the customer experience by providing feedback and suggestions for process improvements Monitor customer deposits and withdrawals to ensure uptime, accuracy and speed. Identify, investigate, and resolve payment-related issues, ensuring minimal disruption to customers Collaborate internally and externally to improve deposit and withdrawal experience and performance, troubleshoot technical issues, and suggest improvements to streamline payment processes Liaise with third-party payment processors and service providers to resolve issues, and ensure high deposit and withdrawal acceptance rates Work experience and skills Experience: Excellent communication skills, both written and verbal, in both English and Italian Prior experience in a customer service role (face-to-face, online or phone-based) Critical thinking/problem-solving capabilities Stakeholder management/engagement capabilities Availability to work on a 24/7 rotating roster Ability to work efficiently and effectively in a fast-paced environment Familiarity with online betting industry Previous experience working with Slack, G-Suite Personal qualities and behavioural traits Excellent communication and written skills Ability to take initiative Customer and solution focused Ability to multi-task Ability to work effectively without supervision Strong problem-solving and analytical skills

CDD & Responsible Gaming Manager Location - Ceuta, Spain (Onsite) Salary - EUR66K A reputable iGaming business is on the lookout for an experienced CDD & Responsible Gaming Manager to drive forward their Customer Due Diligence and RG strategies. What you’ll be doing: Leading the Customer Due Diligence team—managing performance, team development, and service standards. Defining and rolling out the CDD and Responsible Gaming strategies in line with company goals and regulatory obligations. Overseeing processes related to KYC, social responsibility, anti-money laundering, and fraud mitigation. Ensuring operations align with internal policies and external legal standards, reducing risk exposure. Streamlining team workflows and processes to manage inbound queries, investigations, and task management efficiently. Monitoring and reporting on key metrics and performance insights via daily, weekly, and monthly reports. Acting as the key escalation point for complex cases and first-line complaints. Leading succession planning, mentoring, and nurturing a high-performing team culture. What the business is looking for: A proven track record of managing multi-skilled operational teams. Strong commercial awareness with a balanced approach to compliance. Exceptional stakeholder management and interpersonal relationship-building skills Analytical and solution-oriented thinking, able to assess complex scenarios and make sound decisions. Adaptability to evolving regulatory frameworks and internal business shifts. Benefits: Competitive salary  

Account Manager – Russian Speaking On-Site role based in Malta Launchpad your career into iGaming No iGaming industry recquired  Learn from industry veterans International industry exposure This company is a fast-growing, forward-thinking player in the iGaming space, specialising in delivering top-tier gaming content and solutions to operators worldwide. They pride themselves on their innovative approach, dynamic culture, and commitment to building lasting partnerships. With a passionate team and a clear growth vision, this company blends industry expertise with fresh ideas to create exceptional experiences for both our clients and their players. This role is ideal for a driven, Russian-speaking professional eager to launch their career in the commercial side of the iGaming industry. As an Account Manager, you’ll work closely with clients to build strong relationships, support their success, and identify opportunities for growth. Guided by experienced industry mentors, you’ll gain hands-on exposure to account strategy, performance analysis, and revenue optimisation, while developing the skills needed to thrive in a fast-paced, competitive market. Does this sound like you or someone you know? Reach out to Guy Derham – guy.derham@pentasia.com

  Conexus Enterprise, in partnership with Pentasia, is proud to exclusively deliver a managed services project for SkyCity Entertainment. Led by Head of Operational Delivery, Lucky Shankar, this initiative offers a standout opportunity to join one of the industry’s most respected online casinos, working within a collaborative global team. We are now seeking a Player Safety (RG) Team Lead to join this exciting journey. Salary: Up to Gross €36k Hybrid in Malta About SkyCity Entertainment Group SkyCity is a leading entertainment and gaming group headquartered in New Zealand, with its online casino operations based in Malta. Operating under an MGA license, SkyCity’s digital business forms a key part of its long-term strategy to deliver safe, engaging, and regulated online gaming experiences. Role Purpose The Player Safety (RG) Team Lead is responsible for leading and developing a team of analysts to ensure player safety, regulatory compliance, and a responsible gaming environment. The role focuses on monitoring player behaviours, mitigating risk (Responsible Gaming and AML), driving KPI performance, and ensuring empathetic, compliant interactions with customers in line with company standards. Key Responsibilities Lead, coach, and develop the Responsible Gaming/Player Safety team to meet performance, quality, and compliance objectives. Oversee monitoring of player behaviours and transactional activity for RG and AML risks using internal systems. Act as a point of escalation for complex RG and AML cases, ensuring timely and compliant resolutions. Review and manage interventions such as deposit limits, time-outs, and account closures when necessary. Track KPIs (e.g. case turnaround times, intervention effectiveness, compliance audit results) and implement performance improvement plans as needed. Ensure processes and policies are aligned with legal and regulatory requirements, including KYC, AML, and Responsible Gaming frameworks. Collaborate closely with Compliance, Risk/Fraud, VIP, Payments, and Customer Support teams to share insights and coordinate on high-risk cases. Recruit, train, and retain top talent while promoting a culture of accountability, continuous learning, and player protection. Identify trends, propose improvements to workflows and case management tools, and contribute to broader risk mitigation strategies. Key Requirements 2–3 years’ leadership experience in Responsible Gaming, Player Safety, Compliance, or Risk roles within iGaming or another regulated industry. Strong understanding of Responsible Gaming and AML regulations and frameworks. Experience managing shift-based, multicultural teams. Excellent people leadership, coaching, and communication skills. Highly analytical with strong attention to detail; comfortable interpreting data to drive decisions. Proficient in case management tools, KYC systems, and reporting platforms. Fluent in English (written and verbal); additional languages are a plus.

Conexus Enterprise, in partnership with Pentasia, is proud to exclusively deliver a managed services project for SkyCity Entertainment. Led by Head of Operational Delivery, Lucky Shankar, this initiative offers a standout opportunity to join one of the industry’s most respected online casinos, working within a collaborative global team. We are now seeking a Payments Analyst to join this exciting journey. Salary: Up to Gross €28k Hybrid in Malta About SkyCity Entertainment Group SkyCity is a leading entertainment and gaming group headquartered in New Zealand, with its online casino operations based in Malta. Operating under an MGA license, SkyCity’s digital business forms a key part of its long-term strategy to deliver safe, engaging, and regulated online gaming experiences.   Role Purpose The Payments Analyst is responsible for the accurate, timely, and compliant processing of customer withdrawals and other payment transactions across multiple platforms. This role plays a key part in maintaining customer satisfaction, detecting fraud and bonus abuse, and supporting smooth operations in a fast-paced iGaming environment. Key Responsibilities Process and verify payment transactions (withdrawals and reconciliations) in line with SLAs and company policies. Monitor transactions for fraud, bonus abuse, and Responsible Gaming concerns, escalating issues when needed. Resolve internal and external payment-related queries in a timely and professional manner. Collaborate with teams including Risk & Fraud, KYC, Player Safety, and Customer Support to ensure smooth operations. Maintain accurate transaction records and provide reporting as required. Contribute to ongoing improvements in payment processes, detection rules, and tools. Key Requirements Minimum 1 year of experience in Payments, iGaming, Fintech, Banking, or a similar high-volume transactional environment. Familiarity with PSPs and payment platforms (e.g., Devcode, PiQ, e-wallets, crypto) is preferred. Strong attention to detail and ability to work independently under pressure. Solid understanding of fraud indicators, Responsible Gaming principles, and bonus abuse patterns. Excellent English communication skills (verbal and written); additional languages are a plus. Comfortable using Microsoft Office, Google Workspace, and case management tools.

  Conexus Enterprise, in partnership with Pentasia, is proud to exclusively deliver a managed services project for SkyCity Entertainment. Led by Head of Operational Delivery, Lucky Shankar, this initiative offers a standout opportunity to join one of the industry’s most respected online casinos, working within a collaborative global team. We are now seeking a Customer Service Agent to join this exciting journey. Customer Service Agent (English Speaking) Salary: Up to Gross €24.5k Hybrid in Malta About SkyCity Entertainment Group SkyCity is a leading entertainment and gaming group headquartered in New Zealand, with its online casino operations based in Malta. Operating under an MGA license, SkyCity’s digital business forms a key part of its long-term strategy to deliver safe, engaging, and regulated online gaming experiences. Role Purpose The Customer Service Agent is responsible for delivering excellent first-line support to customers via live chat and email while ensuring regulatory compliance through accurate Know Your Customer (KYC) processing. This hybrid role combines direct customer interaction with back-office verification duties, supporting safe and efficient operations in a high-volume iGaming environment.   Key Responsibilities Provide prompt and professional support to customers via live chat and email, ensuring first-contact resolution and a positive experience. Perform KYC and Customer Due Diligence (CDD) checks on documentation (e.g., IDs, proof of address, bank statements) in line with company and regulatory requirements. Manage customer service tasks alongside back-office verification processes to ensure smooth operations. Escalate complex or high-risk cases to the Team Leader or Compliance team when necessary. Meet or exceed key KPIs and SLAs relating to response times, quality, and compliance. Maintain accurate records and ensure all data is handled in line with privacy and regulatory standards. Key Requirements Previous experience in customer service or administrative roles; experience in iGaming, fintech, or banking is an advantage but not essential. Basic understanding of KYC/AML regulations (training provided on the job). Strong verbal and written communication skills in English (additional languages are a plus). Comfortable using live chat/email ticketing systems and productivity tools (e.g., Microsoft Office, Google Workspace). High attention to detail, strong organisational skills, and the ability to work effectively under pressure. Willingness to work rotational shifts, including evenings, nights, weekends, and public holidays.