Promotion Operations Specialist Location: Taipei (Onsite) Salary: 1,200,000 TWD per year DOE   Who We Are We’re a tech company delivering innovative products and solutions for the online industry. Our modular platforms are built for speed, scalability, and big data, helping clients compete globally. We value team players who are ambitious, innovative, and ready to make an impact.   The Role As a Promotion Operations Specialist, you’ll help optimize promotions and revenue by analyzing operations, trading activity, and market trends. You’ll provide actionable insights, suggest improvements, and support the development of tools and reports to drive business performance.   What You’ll Do Analyze daily operations and trading activity to identify opportunities Monitor market trends and competitors to advise on promotion strategies Suggest improvements to reporting tools and operational processes Provide recommendations on short- and long-term promotion campaigns Collaborate with internal teams to enhance customer engagement and profitability   What We’re Looking For Strong interest and knowledge of the iGaming industry Ability to work under pressure and think on your feet Analytical, detail-oriented, and solution-focused Fluent in English Proactive team player   What We Offer Modern office in the city center Friendly, collaborative, and dynamic work environment Opportunities to learn from industry professionals Team activities, events, and annual celebrations Refer-a-Friend program

Pentasia is actively looking for Game Presenters (Relocation to Armenia)!   The Company: Our client is currently seeking enthusiastic, motivated, and dynamic individuals to join their team as Game Hosts/Presenters in the Sales and Business Development department, on-site in Armenia. In this role, you will be responsible for overseeing and facilitating various games while maintaining a high level of professionalism and ensuring exceptional customer service.   If you enjoy engaging with people and thrive in a camera-friendly environment, then this exciting opportunity is tailor-made for you!   Responsibilities: Conduct games in accordance with established procedures, ensuring a smooth and enjoyable experience for participants (don't worry, you will receive complete training for the role!) Engage with players through verbal interaction in the game chat, providing guidance and support as needed. Demonstrate honesty and accuracy in all aspects of game presentation. Attend mandatory meetings and training sessions as required. Adhere to designated work schedules and dress code standards. Always uphold the highest professional standards.   Required Qualifications: Fluent in spoken and written Korean and English. Strong sense of responsibility and attention to detail. Presentable appearance and grooming. Passion for delivering exceptional customer service. Willingness to work flexible hours, including night shifts, weekends, and public holidays.   Benefits and offer: Salary NET €3,500 + incentives. Relocation with Visa assistance. Performance-based bonuses. Company accommodation. Medical insurance coverage. Access to free language courses. Teambuilding activities and corporate events. Complimentary tea, coffee, and refreshments. Flexible working schedule. Free parking facilities. Privilege card for additional perks. Corporate gym access.

Customer Support Executive Role Overview This role sits within the Customer Operations/Commercial function and is focused on direct engagement with the player base. The position involves managing day-to-day user communications, resolving incidents, supporting account-related activities, and promoting campaigns designed to drive engagement and retention. This is a hands-on, high-volume operational role, ideally suited to candidates with experience in call centers, customer support environments, or gaming customer operations. Key Responsibilities Proactively contact users through outbound calls and other outreach channels Communicate promotions, campaigns, and special offers to customers Resolve customer incidents, queries, and support tickets efficiently Support account activations, verifications, and related processes Manage daily operational queries and user requests Drive customer engagement and retention through direct interaction What we are looking for Previous experience in a call center, customer support, or gaming operations environment Comfortable managing high volumes of customer interactions Strong verbal and written communication skills Commercially aware with a customer-focused mindset Results-driven with a proactive approach to user engagement