About the Role We are seeking an experienced and highly analytical Head of Operations to lead and scale our iGaming operations in Brazil. Based in Recife with a hybrid working model, this role will be responsible for driving operational excellence, optimizing promotional performance, and ensuring seamless coordination across commercial, marketing, and product teams. The ideal candidate brings strong iGaming industry knowledge, hands-on leadership experience, and a data-driven mindset to support sustainable growth in a fast-paced, regulated environment. Main Responsibilities Lead and oversee all day-to-day operational activities across the iGaming business in Brazil Develop, implement, and optimize operational processes to improve efficiency and performance Manage and evaluate promotional campaigns, bonuses, and player incentives to maximize retention and revenue Monitor KPIs, player behavior, and operational metrics to support strategic decision-making Work closely with Marketing, Product, CRM, Compliance, and Customer Support teams Ensure full compliance with local and international regulatory requirements Drive continuous improvement initiatives and operational best practices Prepare regular performance reports and insights for senior management Lead, mentor, and develop operations and support teams Support market expansion and localization strategies for the Brazilian audience Desired Experience and Qualifications: Minimum 2 years of experience in the iGaming industry Minimum 3 years of experience in a Head of Operations or senior operational leadership role Strong understanding of promotions, bonuses, CRM campaigns, and player lifecycle management Highly analytical profile with proven experience using data to drive decisions Solid knowledge of operational KPIs, reporting, and performance optimization Experience working in regulated gaming environments is highly desirable Strong leadership, people management, and stakeholder communication skills Ability to work in a fast-paced, high-growth environment Excellent problem-solving and organizational skills Fluent in Portuguese and English is preferred  

Commercial Manager – João Pessoa Location: João Pessoa, Brazil Contract Type: Full-time (PJ)   About the Role A company with international experience in the gaming sector is launching operations in Brazil, starting with retail sports betting in the state of Paraíba. As part of this expansion, they are looking for a Commercial Manager to lead commercial activities in the Northeast region, based in João Pessoa. This position plays a critical role in driving the retail network’s growth, building strategic partnerships, and ensuring strong field performance. The successful candidate will combine market knowledge with hands-on leadership to help establish and scale a high-performing regional operation. Main Responsibilities: Regional Commercial Strategy Develop and execute a tailored commercial strategy for the Northeast region. Identify new opportunities for sales, retail presence, and partnerships. Align regional plans with national targets and strategic goals. Analyze local market trends, competition, and customer behavior to inform decisions. Sales Network Development Lead recruitment, onboarding, and management of local sales teams and agents. Ensure sales targets are consistently met through effective training and performance monitoring. Implement and oversee performance tracking systems and incentive structures. Ensure compliance and operational excellence across all retail points. Partnerships & Distribution Build and manage partnerships within Paraíba and neighboring states. Establish strong relationships with key stakeholders, distributors, and business partners. Coordinate local commercial efforts to ensure brand consistency and operational effectiveness. Market Development & Brand Growth Support local marketing and activation campaigns to enhance visibility and engagement. Provide insights to internal teams to localize campaigns and product offerings. Ensure consistent brand representation and high customer service standards. Reporting & Performance Management Monitor and report on commercial results and regional KPIs. Provide regular updates on performance, challenges, and strategic opportunities. Recommend and implement improvement initiatives when necessary. Desired Experience: Bachelor’s degree in Business Administration, Marketing, Economics, or related fields. 7+ years of experience in commercial leadership, preferably within sports betting, gaming, retail, lottery, or FMCG sectors. Strong background in field sales, commercial partnerships, and team management. In-depth understanding of the Northeast Brazilian market and consumer dynamics. Proven leadership, negotiation, and analytical skills. Hands-on approach with a strong focus on performance and accountability. Fluency in Portuguese and English is essential; French is a plus. Experience with partner networks or franchise-based distribution models is beneficial but not mandatory.

Role Overview The Head of Product will be responsible for defining and driving the product vision, strategy, and execution, ensuring strong alignment between business objectives, user needs, and local market dynamics. This role will lead the Product team and act as a key strategic partner across Engineering, Design, Data, and senior stakeholders. Key Responsibilities Define and clearly communicate the product vision and long-term strategy, aligned with business goals and the Brazilian market context. Own and prioritize the product roadmap based on impact, data insights, user feedback, and market opportunities. Lead, mentor, and scale a team of Product Managers and Product Owners, fostering high performance and strong product thinking. Partner closely with Engineering, Design, and Data teams to ensure high-quality, timely, and scalable product delivery. Translate business objectives and strategic initiatives into clear, actionable, and well-structured product requirements. Drive product decisions through metrics, experimentation, A/B testing, and continuous learning. Define, track, and optimize key product KPIs, including adoption, retention, conversion, revenue, and engagement. Promote a strong culture of discovery, experimentation, and continuous improvement across the product organization. Act as an internal reference and thought leader for product strategy, discovery, and user experience best practices. Collaborate with key stakeholders to align priorities, manage expectations, and ensure measurable business outcomes. Preferred Qualifications Previous experience in FinTech or high-growth B2C marketplaces within LATAM. Strong hands-on experience with product tools such as Jira and data platforms like Looker or Tableau. Deep understanding of iGaming platforms and experience working with third-party providers. Excellent written and verbal communication skills, with the ability to influence and align cross-functional teams. Advanced or fluent English, as the role requires leading meetings and daily interactions in English.