Head of Fraud and Payments.
Attractive Salary
Hybrid job
Professional Services industry
Europe, Malta
Job ref38806
Post DateApril 29, 2026
An established iGaming business is looking to hire a Head of Fraud and Payments. The successful candidate will be responsible for a comprehensive audit of all existing fraud and payments rules, processes, and tool configurations, identify gaps and inefficiencies, and drive both the redesign and the end-to-end implementation of improvements. This means digging deep to gain misunderstanding of the domain and rolling up their sleeves alongside the team - actively verifying that rules are correctly configured in the tools, that processes are documented and followed on the floor, and that changes are implemented as intended.
Main Duties & Responsibilities:
Knowledge & Experience:
Main Duties & Responsibilities:
- Conduct a thorough, end-to-end audit of all existing fraud and payments rules, processes, workflows, and tool configurations
- Design an improvement plan that prioritizes low hanging fruits and the 20% of effort with 80% of value.
- Ensure every change is fully implemented and working before sign-off — not just documented
- Build a function that is not dependent on any one individual: clear rules, well-documented processes, and a team that is developed to operate with increasing autonomy
- Personally validate rules and process changes directly within fraud and payments tools, checking that configurations are correct, that logic fires as expected, and that the team’s day-to-day operational experience reflects the intended design
- Work hands-on alongside the Fraud and Payments teams on a day-to-day basis — close enough to understand what is happening operationally, not just what is being reported
- Manage and develop the Managers and Team Leads: set clear expectations, give regular direct feedback, and build their capability to make sound decisions independently
- Conduct fraud risk assessments on existing and future business streams, taking personal ownership of the quality and depth of findings rather than delegating conclusions and actions
- Manage operational resourcing of current and future Fraud and Payments teams, ensuring capacity and capability are matched to business needs
- Work closely with AML, CS, Compliance and other departments — contribute actively to resolving shared challenges or opportunities, not just act as a point of escalation
- Pragmatic and resourceful — focused on what works, not on what looks good on paper
- Able to simplify complex processes and produce clear, structured guidance the team can follow
- Willing to do the work personally, not just direct others to do it
- Excellent communication skills both verbally and written
- Comfortable making trade-off decisions and taking calculated risks
- Detail-oriented and thorough — not satisfied with surface-level explanations or assumptions that have not been tested
- Direct, hands-on experience with fraud and risk tools: has personally configured rules, tested logic, and reviewed queues — not only managed people who do
- Organisational skills and ability to work on own initiative.
- Committed to developing their team: builds capability and frameworks over time so that people become more independent, not more reliant on the manager
- Strong analytical capabilities
- Combines structured thinking with a practical eye: able to design a process correctly and verify that it works as intended in practice
Knowledge & Experience:
- 5+ years of experience in a risk management, fraud investigation, fraud operations, risk operations or similar role
- Previous manager-level experience in a Fraud/Risk/AML role from within gaming, with a demonstrable track record of staying hands-on with tools and processes rather than managing purely at a distance
- Experience writing effective manuals and guidance
- Proficiency in using Microsoft Office Suite
- Private Health Insurance
- Monthly Fitness Subsidy
Kerry Gillitt
Head of Practice - Professional Services
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Key Responsibilities
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Maintain strong general ledger control and reconciliation processes.
Provide the Group CFO with input into consolidated reporting at group-level including company specific insights.
Casino & iGaming Finance Operations
Oversee daily financial operations of the online business, including:
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Ensure adherence to PAGCOR financial and reporting requirements.
Support audits, regulatory filings, and compliance reporting.
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Process Improvement & Systems
Build and enhance scalable finance processes and controls.
Support implementation and optimization of ERP/accounting systems.
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Improve reporting speed, accuracy, and transparency.
FP&A Support
Partner with the Group CFO on budgeting and forecasting cycles.
Own the entire Budget & Forecast process for this location
Support analysis on:
Marketing spend and ROI
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Cost control and margin improvement
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Lead and develop the local finance team.
Establish clear processes, responsibilities, and performance standards.
Foster a culture of accountability, precision, and continuous improvement.
Process Improvement & Systems
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Prepare financial reports and summaries as required
Coordinate with external accountants and auditors
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Ensure Financial Control is in place and managed effectively
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An Online experienced individual with strong knowledge of KPI reporting and high volume reconciliation requirements
Experience in accounting or finance generalist role
Experience handling payroll and tax compliance
Start-up or small company experience preferred
Strong attention to detail and organisational skills
Able to work independently
Key Attributes
Self-starter with strong ownership mentality
Hands-on and practical
Reliable and detail-focused
Able to build structure in a growing company
Required Experience
8–12 years of finance experience, with at least 3–5 years in a senior finance leadership role.
Strong background in iGaming industry
Solid technical accounting knowledge
Experience managing month-end close and financial reporting in complex environments.
Strong experience with reconciliations and high-volume transaction flows.
Happy to work in a hands on capacity as the business scales the operation locally
Preferred Qualifications
Experience working within a regulated gaming environment
Prior experience supporting a business launch or high-growth scale-up.
Familiarity with gaming metrics (GGR, NGR, RTP, bonus models etc).
Experience with ERP systems and finance automation tools.
Professional qualification (CPA, ACCA, ACA, or equivalent).
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High-level of attention to detail, strong organisational and analytical skills
High ethical standards, methodical and diligent whilst keeping in mind the values and objectives of the organisation
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Excellent work environment
Attractive salary package
Monetary vouchers on Birthdays and other special occasions
Options to enrol in Company's medical insurance plan
Possibilities to enrol in Company's pension plan
Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities
Casual dress code
A chance to advance professionally inside one of the world's largest iGaming organisations
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Attractive Salary
Job Title: Executive Assistant / Project Manager (iGaming)
Location: Manila
Reports to: CEO
Overview
We are seeking a highly organised and proactive Executive Assistant / Project Manager to support senior leadership in a fast-paced iGaming environment. This hybrid role combines high-level administrative support with hands-on project management, ensuring strategic initiatives are executed efficiently across multiple departments.
The ideal candidate thrives in dynamic, high-growth settings and has a strong understanding of the iGaming industry, including regulatory considerations, product launches, and cross-functional coordination.
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Define project scope, timelines, and deliverables
Monitor progress and proactively identify risks or bottlenecks
Ensure alignment across departments (Product, Marketing, Compliance, Tech, Operations)
Operations & Coordination
Facilitate cross-functional communication and follow-ups
Organize leadership meetings, agendas, and action tracking
Implement and improve internal processes and workflows
Support strategic planning and execution
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Assist with regulatory and licensing processes across jurisdictions
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Support game launch timelines and partner integrations
Track market trends, competitor activity, and operational KPIs
Requirements
Experience
3–6+ years in an Executive Assistant, Project Manager, or hybrid role
Experience in iGaming, online gaming, betting, or a related digital industry preferred
Proven track record managing multiple projects simultaneously
Skills
Strong organisational and multitasking abilities
Excellent written and verbal communication
High attention to detail and problem-solving mindset
Proficiency in project management tools (e.g., Asana, Jira, Trello, Monday.com)
Advanced Microsoft Office / Google Workspace skills
Knowledge
Understanding of iGaming operations, compliance, and product lifecycle
Familiarity with international markets and regulatory environments is a plus
Personal Attributes
Highly proactive and self-motivated
Able to work under pressure and meet tight deadlines
Strong interpersonal skills and stakeholder management
Discreet and trustworthy with sensitive information
Adaptable in a rapidly changing environment
Nice to Have
PMP, Prince2, or similar certification
Experience working in a start-up or scale-up environment
Multilingual skills
On Offer
Competitive salary and performance bonuses
Superb office location
Opportunity to work in a fast-growing global iGaming company
Exposure to senior leadership and strategic decision-making
Apply now