We are partnered with a fast-growing online gaming business that is redefining how players engage with digital casino entertainment. Combining a strong game portfolio, data-driven decision making, and a focus on player experience, the business is entering a new phase of growth across North America. Following a recent rebrand and significant investment into product and technology, the company is scaling its leadership team and strengthening its operational infrastructure. This is a high-impact opportunity to join at a pivotal stage and play a key role in shaping the next phase of growth. The Opportunity The Director of Casino Operations will be responsible for the day-to-day commercial performance of the online casino offering. Reporting directly to the General Manager, this hire will own the operational and commercial execution across key areas including game performance, supplier relationships, player experience, and promotional effectiveness. This role requires a commercially driven operator with a strong understanding of online gaming and a passion for delivering best-in-class player experiences. Commercial Performance Key Responsibilities Commercial Performance Own core casino KPIs including revenue, engagement, retention, player value, and bonus efficiency Identify opportunities to improve profitability and long-term customer value Partner with analytics teams to evaluate trends and inform business planning Content & Supplier Management Manage relationships with game providers, aggregators, and platform partners Optimise game portfolio performance and content strategy Evaluate new suppliers and technologies to enhance product offering and commercial outcomes Player Experience & Operations Oversee the end-to-end player journey across onboarding, payments, gameplay, and support Identify and remove friction points across the customer lifecycle Collaborate closely with Product, Payments, Risk, VIP, CRM, and Customer Support teams Strategic Growth & Partnerships Identify opportunities to improve operational efficiency and player engagement Support vendor selection, commercial negotiations, and strategic initiatives Contribute to long-term growth strategy and execution Leadership Act as a key operating partner to the General Manager Lead cross-functional initiatives from concept through execution Establish strong operating discipline and accountability across teams Support the development of scalable operational processes Success in the First 12 Months Improve key commercial KPIs across revenue, retention, engagement, and profitability Enhance visibility into supplier performance and casino economics Deliver measurable improvements in player experience Develop strategic partnerships that strengthen the product and operating model Become a trusted member of the leadership team Requirements Essential 7+ years’ experience within online casino, iGaming, sportsbook, social casino, or sweepstakes environments Strong understanding of gaming economics, player behaviour, and retention strategies Experience managing vendors, suppliers, or commercial partnerships Proven track record of improving performance through data-driven decision making Experience leading cross-functional initiatives in a fast-paced environment Strong analytical and stakeholder management skills Preferred Experience with leading online casino or sweepstakes operators Background managing game providers and aggregators Experience influencing P&L performance Exposure to payments, CRM, loyalty, fraud, or engagement technologies Experience in high-growth or scaling organisations Candidate Profile Commercially minded operator with a hands-on approach Comfortable working across strategy and execution Strong balance between player experience focus and commercial performance Thrives in fast-paced, growth environments Motivated by building and scaling high-performing businesses

We are partnering with a high-growth digital gaming business to appoint a Chief Executive Officer to lead and scale a newly established sweepstakes operation. This is a rare opportunity to take full ownership of a fast-moving, venture-backed business unit, with responsibility for strategy, execution, and commercial performance. The role combines entrepreneurial leadership with operational rigour, balancing rapid growth with long-term profitability in an evolving regulatory environment. The Role Own the full P&L, delivering against revenue, margin, and growth objectives Define and execute the overall business strategy, including product roadmap, go-to-market approach, and market positioning Build, lead, and develop a high-performing leadership team across product, marketing, engineering, and operations Drive player acquisition, engagement, retention, and monetisation strategies, optimising key metrics such as LTV, MAU, and GMV Establish scalable operational processes and infrastructure to support growth Ensure full compliance with sweepstakes regulations across all operating markets Develop and manage strategic partnerships with platforms, affiliates, game suppliers, and third-party vendors Provide clear reporting and insight on business performance, risks, and opportunities to senior stakeholders Balance short-term revenue delivery with long-term value creation and sustainable growth Candidate Profile Strategic leadership with the ability to translate vision into execution Strong commercial and financial acumen, including P&L ownership and unit economics Deep understanding of player behaviour, engagement loops, and monetisation strategies Experience building scalable, data-driven operations Solid understanding of regulatory frameworks within sweepstakes or adjacent gaming models Proven ability to build and lead high-performing, cross-functional teams Experience Required 5–10+ years of hands on leadership experience within iGaming, social casino, mobile games or sweepstakes. Track record of building and scaling consumer-facing digital products or business units Strong background in player acquisition, retention, and monetisation strategies Experience with social casino, mobile gaming, or real-money adjacent models Familiarity with virtual economies, in-game currencies, and live operations Experience managing platform relationships (e.g. app stores), vendors, and partners Comfortable operating in high-growth, ambiguous, and entrepreneurial environments Why this role? Lead a high-growth business at CEO level with full ownership and autonomy Work within one of the most dynamic and fast-evolving areas of digital gaming Significant upside through performance incentives and equity participation Opportunity to build a business from the ground up with strong backing

As a Senior iGaming Recruitment Consultant, you will be responsible for building and scaling Pentasia’s Spanish-speaking LATAM market from our Orlando office. You will manage the full recruitment lifecycle autonomously while developing strong client and candidate relationships across the iGaming and sports betting sector. The role carries a clear mandate to generate consistent revenue, drive business development across LATAM, and contribute to building a sustainable and profitable regional business aligned with Pentasia’s global strategy. What will you be doing? Identify, engage, interview and assess high-quality candidates across Spanish-speaking LATAM markets Build and manage candidate pipelines for current and future roles across key territories (e.g. Mexico, Colombia, Peru, Argentina, Chile) Develop long-term relationships with candidates and clients to drive repeat placements and referrals Source talent through networking, social media, referrals and direct approaches Manage applications, shortlisting, references and candidate communication throughout the process Develop and manage relationships with new and existing LATAM clients, proactively qualifying opportunities Take and qualify job briefs to ensure accurate and effective delivery Deliver candidates aligned with client expectations, timelines and market realities Identify and develop new business opportunities including retained, recurring and exclusive work Promote Pentasia’s services and build trusted partner relationships with key LATAM accounts Network actively across LATAM iGaming markets (events, digital communities, referrals) Consistently achieve or exceed revenue and performance targets Maintain a strong and sustainable LATAM sales and delivery pipeline Deliver a high standard of service to both clients and candidates Build deep market knowledge across LATAM iGaming, including trends, risks and hiring challenges Use CRM systems, data and reporting to track performance and improve outcomes Collaborate with global teams to leverage relationships and opportunities Mentor and support junior consultants where appropriate Key Skills Account Management: Builds and grows LATAM client relationships towards trusted advisor status Business Development: Proactively identifies and converts new LATAM opportunities Commercial Accountability: Delivers consistent revenue and manages personal pipeline effectively AI, Data & Systems Usage: Uses tools, CRM and data to optimise performance and delivery Market Expertise & Talent Advisory: Demonstrates strong LATAM iGaming knowledge and provides insight-led recommendations Leadership & Talent Development: Acts as a role model and supports development of junior team members Strategic Thinking: Aligns activity to LATAM growth strategy and identifies expansion opportunities Key Experience Fluent Spanish & English (essential) Proven 360 agency recruitment experience essential Strong business development background with a track record of billings Experience recruiting within iGaming, social/mobile/AAA gaming, fintech, or digital sectors (preferred) Experience building or developing new markets or regions (highly advantageous) Strong relationship-building and stakeholder management skills Highly organised with strong pipeline management Comfortable working in a fast-paced, target-driven environment Key Behaviours Look for Group Opportunities: Shares leads, candidates and insights across the business Know Your Stuff Deeply: Builds deep LATAM market expertise to enhance credibility and output Value Relationships Over Transactions: Focuses on long-term partnerships over short-term wins Create Time for Learning: Demonstrates continuous improvement and growth mindset Excellence in All You Do: Delivers consistently high-quality work and sets strong standards Entrepreneurial Mindset: Takes ownership of building and scaling the LATAM market Why Join? Work as part of a small tight-knit, highly successful Americas team with a fun, motivated atmosphere in the Orlando office, whilst being supported by a global powerhouse in iGaming recruitment & consultancy Blue ocean opportunity in a rapidly growing market Rapid career advancement opportunities Market leading commission structure Opportunity to put your stamp on this and make it your own