Customer Support Representative (Turkish Speaking) Salary: €23,500   About the Role We’re looking for a Customer Support Representative to deliver exceptional service and support to our customers across multiple channels. You’ll play a key role in ensuring a smooth customer experience while resolving queries efficiently and professionally.   Key Responsibilities Handle customer enquiries and complaints via email, phone, and live chat within agreed SLAs Investigate and resolve issues by gathering and assessing relevant information Take ownership of customer queries using internal systems and tools Report, track, and follow up on technical issues raised by clients Maintain accurate records of all customer interactions and transactions Stay up to date with company policies, procedures, and regulatory requirements Proactively suggest improvements to enhance customer service efficiency Support translation tasks where required Carry out customer verification and KYC checks in line with guidelines Collaborate with internal teams to resolve customer issues Promote products and services to existing customers where appropriate Work on a shift basis, including weekends and public holidays, to support customer needs Assist with any additional tasks as required   Requirements Fluent or native-level Turkish and English (both written and spoken) Previous experience in a customer-facing or online support role Strong passion for delivering excellent customer service Problem-solving mindset with the ability to think on your feet Ability to multitask and prioritise effectively Good computer literacy skills Flexible and adaptable to shift work

Compliance Support Officer    Malta | Hybrid | Upt to €35k plus performance bonus   We’re working with a professional services environment looking to add a Compliance Support Officer to their growing team. This is a great opportunity for someone with early compliance experience who wants to deepen their exposure across regulatory, AML, and client oversight activities.   Your Role Support the Compliance function across a broad range of regulatory and internal activities, including:   Assisting with ongoing compliance across AML/CFT, data protection, sanctions, and corporate services regulations Supporting client onboarding and acceptance processes, including KYC/CDD reviews, risk assessments, and source of funds/wealth checks Contributing to ongoing monitoring and periodic reviews of client structures to ensure continued compliance Helping plan, track, and document compliance reviews, testing, and internal activities Monitoring follow-ups from internal reviews and identifying potential risks or gaps Keeping up to date with regulatory changes and supporting internal communication of key updates Assisting with preparation of internal reports, regulatory submissions, and compliance documentation Maintaining compliance registers, records, and internal systems Supporting policy updates, internal controls, and compliance frameworks Providing day-to-day guidance to internal teams on compliance-related matters   What You Bring 2+ years’ experience in compliance, AML, risk, or regulatory roles Background within corporate services, financial services, or professional services is preferred Understanding of AML/CFT frameworks and general regulatory requirements Strong analytical mindset with attention to detail Ability to manage multiple tasks and work independently Clear communication skills in English, and Maltese preferred   What’s in It for You Salary up to €35k+ performance bonus Hybrid working & flexible hours Health insurance & wellness allowance Study support & ongoing training Team events and a supportive, collaborative environment

Established international iGaming company on the lookout for Customer Service Executive (Norwegian Speaking) Form part of an international iGaming company Chance to kickstart your career with growth opportunities   Location: Malta Workplace: Hybrid   Your Role: Assist customers via live chat, email, and phone, providing timely and effective support. Take ownership of more complex issues, ensuring they are resolved efficiently. Collaborate with internal teams and external partners to resolve customer concerns. Process KYC verification and enhanced due diligence when necessary. Review and approve withdrawal requests in line with security protocols. Conduct daily security checks to monitor new accounts and transactions. Analyze customer interactions and provide feedback to improve services and self-help resources. Support CS initiatives by contributing insights on customer trends and system improvements. Handle additional tasks as required by the Customer Support Management team.   What You Bring: Fluent Norwegian (spoken and written) with strong English communication skills. Interest in sports and casino is a plus. Analytical mindset and problem-solving abilities. Ability to work flexible shifts, including night shifts. Previous customer service experience is an advantage. Strong multitasking skills and ability to work in a fast-paced environment.   What’s in It for You? Competitive salary of €26K + Bonus Relocation support Quarterly team events and weekly company socials Hybrid work setup with a home-office setup allowance Work remotely from anywhere yearly benefit Wellbeing allowance Private health insurance with dental coverage