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Be Part of the Tech Revolution in Gaming.
We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!
Chief Technology Officer (CTO)
Location: UAE | Remote
Payment Genes are starting an ambitious start-up - a digital-first SME bank combining AI, Web3, and modular banking technology to redefine financial services. The platform will automate onboarding, payments, credit decisioning, and cashflow insights — with plans for stablecoins, tokenised assets, and programmable finance.
The Role
We are seeking a hands-on CTO to define and lead the technology strategy, build a high-performing engineering team, and scale a next-generation AI/Web3 platform. Reporting to the CEO, you will shape the platform’s architecture, ensure security and performance, and drive innovation from day one.
You Have
10+ years in senior technology leadership (Fintech, payments, or crypto experience a plus)
Proven experience scaling platforms and leading engineering teams
Deep knowledge of AI and Web3 technologies
Strong software architecture, system design, and cybersecurity expertise
Ability to translate technical strategy for non-technical stakeholders
Job Title: CRM Manager
Location: Remote
Salary: Flexible depending on experience
Pentasia are currently supporting a rapidly growing Entertainment Platform in their search for a CRM Manager. In this role, you'll own and scale a full multi channel CRM retention engine that drives user engagement, emotional bonding, churn reduction, and LTV growth through data driven, personalized lifecycle, reactivation, and monetization flows across email, push, SMS, and in app.
Mission
Own and build the complete email and lifecycle retention engine.
Expand and optimize multi-channel CRM (push, SMS, in-app, behavioral triggers).
Increase retention, reduce churn, and drive higher LTV and engagement.
Reactivate churned and inactive users through personalized, monetization-focused flows.
Key Responsibilities
Design and own the full lifecycle email and CRM strategy (onboarding, activation, churn recovery, high-value and seasonal flows).
Build and deploy personalized, multi-channel CRM flows driven by behavioral triggers and segmentation.
Drive measurable retention, LTV, and revenue uplift through testing, optimization, and experimentation.
Partner with growth/data teams to create predictive triggers, analyse performance, and report on retention KPIs.
Ideal Candidate
3 - 6 years of experience in CRM, lifecycle marketing, or retention (mobile apps, gaming, subscriptions, or consumer tech preferred).
Expertise in behavioral segmentation, lifecycle flows, and CRM automation tools.
Strong skills in persuasive, monetization-focused, and personalized copywriting.
Data-driven, KPI-oriented, and comfortable executing quickly in a fast-paced environment.
If you or someone in your network would be interested in the opportunity, please reach out to me over email for more information! ?
- bryan.enriquez@pentasia.com
Job Title Risk Management & Fraud Prevention Specialist (Crypto Casino – Non-KYC) Department - Risk, Compliance & Platform Integrity
Role Overview:
We are seeking an experienced Risk Management & Fraud Prevention Specialist to oversee, design, and gradually automate the risk control framework of a non-KYC crypto casino. The role focuses on detecting and preventing abuse related to multiple account registrations, bonus abuse, gameplay manipulation, and sportsbook exploitation, while working closely with external service providers, casino aggregators, sportsbook providers, and internal development teams. The long-term objective is to transition from reliance on third-party tools to a fully in-house, automated risk and fraud detection system.
Key Challenges This Role Will Address
Multiple ID / account registrations in a non-KYC environment Bonus abusers exploiting welcome, reload, and promotional offers
Bonus hunters creating repeated accounts for short-term gains Gameplay abusers, including:
Arbitrage behavior
Collusion and pattern exploitation
Sportsbook edge abuse and suspicious betting patterns
Oversight of fraud detection insights provided by casino aggregators and sportsbook providers, ensuring alerts are reviewed, validated, and acted upon correctly
Key Responsibilities:
Risk & Fraud Oversight
Monitor player behavior for signs of:
Multi-accounting
Bonus abuse and promotion exploitation
Gameplay manipulation and sportsbook abuse
Review and validate alerts generated by:
Casino aggregator risk tools
Sportsbook provider monitoring systems
Take appropriate actions such as account restrictions, bonus removals, freezes, or bans
Bonus & Promotion Risk Control
Design and enforce bonus eligibility rules
Recommend risk-balanced bonus structures to reduce abuse
Continuously analyze promotion performance vs abuse levels
System Development & Automation
Act as the bridge between external service providers and internal development teams
Help define:
Risk rules Player scoring models
Automated flagging and action triggers
Gradually migrate risk logic from third-party systems into in-house automated solutions
Support the development of dashboards, reporting tools, and internal monitoring systems
Cross-Functional Collaboration
Work closely with:
External casino aggregators
Sportsbook providers
Payment and wallet providers Internal developers and product teams
Ensure risk controls do not negatively impact legitimate players or overall user experience
Reporting & Continuous Improvement
Prepare regular reports on:
Fraud trends
Abuse patterns
Effectiveness of risk rules
Continuously refine detection logic as player behavior evolves
Required Skills & Experience:
Essential:
Experience in risk management, fraud prevention, or player protection within:
Online casinos
Sportsbooks
Crypto gambling platforms
Strong understanding of:
Bonus abuse mechanics
Multi-account detection in non-KYC environments
Sportsbook and casino gameplay exploitation
Experience working with third-party risk tools, aggregators, or providers
Ability to work with developers on technical implementations (rules, logic, APIs, automation)
Preferred:
Experience with crypto-based platforms
Knowledge of player behavior analytics and scoring models
Familiarity with automation, data analysis, or scripting concepts
Previous involvement in migrating systems from third-party to in-house solutions
Ideal Candidate Profile:
Analytical and detail-oriented
Comfortable working in fast-moving, high-risk environments
Strong communication skills for working with both technical and non-technical teams
Proactive mindset with a focus on long-term system improvement and automation
Growth & Impact:
This role offers the opportunity to build and shape the entire risk management ecosystem of a growing non-KYC crypto casino—from hands-on oversight in the early stages to a fully automated, in-house risk framework over time.
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