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Player Support Representative – Remote | Digital | Crypto Location: Remote (North America) Compensation: $25-$30 USD/hour Schedule: 5 days per week Weekends: Required on a rotating basis About the Role Our client is seeking customer-focused Player Support Representatives to deliver exceptional support experiences through live chat. You'll serve as the primary point of contact for users, helping to resolve questions, troubleshoot issues, and ensure a positive customer experience. This is an excellent opportunity for candidates who are strong communicators, quick thinkers, and passionate about helping others. Industry experience is not required; training will be provided. Responsibilities Provide professional, timely support via live chat. Assist users with accounts, platform, and general support inquiries. Deliver personalized customer service and maintain a customer-first approach. Troubleshoot issues and identify effective solutions. Accurately document and escalate issues when necessary. Maintain a high standard of written communication and professionalism. What We're Looking For Excellent written communication skills with strong grammar. Customer service or support experience preferred. Strong problem-solving and critical-thinking abilities. Ability to multitask and manage multiple conversations. Comfortable working in a fast-paced remote environment. Adaptable, coachable, and eager to learn. Strong attention to detail and customer focus. Why Consider This Opportunity? Fully remote work environment Competitive hourly compensation High-growth company with career advancement opportunities Collaborative and supportive team culture Comprehensive training provided Opportunity to work in a rapidly evolving industry Interested candidates should have a passion for customer service, strong written communication skills, and a desire to grow within a fast-paced support organization.  

Payments Manager | New Jersey | iGaming Location: New Jersey (On-Site) Compensation: $70,000–$100,000/year (with potential flexibility based on experience) About the Opportunity Our client is a fast-growing digital entertainment company preparing to expand its regulated online gaming operations in New Jersey. We are seeking a hands-on Payments Manager to lead payment operations, fraud and risk controls, and oversight of automated reconciliation and reporting. What You'll Be Doing As Payments Manager, you will oversee day-to-day payment operations while strengthening fraud prevention, regulatory compliance, and transaction performance. You will collaborate closely with Finance, Compliance, Operations, Customer Support, Product, and IT. Overseeing customer withdrawals, refunds, manual transactions, bank wire deposits, and related approval processes Monitoring and optimizing automated and manual payment review processes for accuracy, efficiency, and regulatory compliance Partnering with Finance to oversee automated reconciliation, reporting, and daily payment requirements Analyzing transaction performance, chargebacks, fraud trends, and customer payment behavior to identify risks and improvement opportunities Configuring and refining fraud rules and payment checks to improve approval rates while minimizing losses Investigating customer activity, managing chargebacks, and gathering evidence through case resolution Coordinating with Compliance on AML reviews and required regulatory reporting Overseeing KYC workflows and ensuring customer verifications are completed accurately Collaborating with Product and IT to test and improve payment flows, automated controls, and fraud-detection tools Supporting customer-facing teams with complex payment inquiries and escalations Producing clear internal reporting on payment gateways, chargebacks, fraud, and key operational metrics Qualifications Bachelor's degree or equivalent relevant work experience 2+ years of experience in payments, fraud, AML, risk, or a related analytical role 1+ year of experience in iGaming Knowledge of payment operations, fraud controls, chargebacks, KYC, and regulated reporting Understanding of financial reconciliation and automated reconciliation and reporting processes Strong analytical, decision-making, organizational, and problem-solving skills Excellent written and verbal communication skills, with the ability to collaborate across teams and levels Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook Ability to work independently, learn quickly, and take ownership in a fast-paced environment Willingness to work nights, weekends, and holidays as business needs require New Jersey residency and work location required Ability to obtain and maintain all required New Jersey Division of Gaming Enforcement licenses and approvals Benefits 401(k) plan Medical, dental, and vision insurance Career development opportunities Exposure to a growing, technology-driven business in a regulated industry Opportunity to help shape payment operations during an important stage of growth

Customer Support Representative Location: New Jersey (On-Site) Compensation: $40,000–$60,000/year (commensurate with experience) About the Opportunity Our client is a fast-growing, international digital entertainment company operating within the regulated online gaming industry. We are seeking customer-focused professionals who are passionate about helping people, solving problems, and delivering exceptional service experiences. What You'll Be Doing As a Customer Support Representative, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels. Key responsibilities include: Responding to customer inquiries via live chat, email, and phone Investigating and resolving account-related questions and concerns Assisting customers with account verification, transactions, and general platform navigation Troubleshooting technical issues and escalating complex cases when necessary Delivering a high standard of customer service while meeting quality and productivity targets Accurately documenting customer interactions and case resolutions Working collaboratively with internal departments to ensure prompt issue resolution Promoting responsible customer engagement and adhering to regulatory requirements Qualifications New Jersey residency (required) Strong communication and customer service skills Problem-solving, organization, and multitasking skills Ability to work in a fast-paced environment Customer support experience across chat, email, or phone Gaming, fintech, payments, or regulated-industry experience (preferred) Bilingual proficiency (preferred) Benefits Medical insurance Career development opportunities Exposure to a global, technology-driven business Opportunity to build a long-term career in a rapidly growing industry

Director of Finance & Accounting Location: New Jersey with occasional travel as needed Employment Type: Hybrid (2 Days) Reports To: Chief Financial Officer / Finance Leadership Compensation: Competitive base salary and comprehensive benefits package We are seeking a hands-on Director of Finance & Accounting to lead and scale the finance and accounting function for a growing, multi-entity organization operating in a highly regulated environment. This role will be instrumental in establishing robust financial processes, enhancing reporting capabilities, strengthening internal controls, and supporting the company's continued expansion. The ideal candidate combines strong technical accounting expertise with a builder's mindset, thriving in fast-paced environments where they can create structure, drive operational excellence, and partner closely with executive leadership. This position offers the opportunity to make a meaningful impact, influence strategic decision-making, and help shape the future finance organization. Primary Responsibilities Financial Reporting & Accounting Lead all accounting operations, including general ledger management, month-end and year-end close processes, and financial reporting. Ensure timely and accurate preparation of financial statements in accordance with U.S. GAAP. Support reporting requirements under both U.S. GAAP and IFRS frameworks. Oversee account reconciliations and ensure compliance with accounting policies and procedures. Manage multi-entity accounting activities, including consolidations and intercompany transactions. Audit, Compliance & Controls Coordinate and serve as the primary finance contact for external auditors. Maintain and strengthen internal control frameworks to support business growth. Oversee compliance with regulatory reporting requirements and financial governance standards. Ensure adherence to applicable accounting, tax, and reporting regulations. Treasury & Financial Operations Support treasury functions, including cash management, forecasting, and liquidity planning. Monitor working capital and assist in optimizing financial operations. Oversee banking relationships and financial controls related to cash management. Process Improvement & Infrastructure Evaluate, design, and implement scalable finance and accounting processes. Lead initiatives to transition and internalize finance activities as the organization expands. Identify opportunities for automation, efficiency gains, and process standardization. Develop policies, procedures, and documentation to support a growing finance function. Leadership & Business Partnership Serve as a trusted advisor to senior leadership on financial and operational matters. Collaborate cross-functionally with legal, compliance, operations, and executive teams. Participate in strategic projects, growth initiatives, and potential capital markets activities. Help build and mentor future finance and accounting team members as the organization grows. Qualifications Bachelor's degree in Accounting, Finance, or a related field. CPA designation required. 7+ years of progressive accounting and finance experience. Deep understanding of U.S. GAAP financial reporting. Working knowledge of IFRS reporting standards. Experience leading month-end close and annual audit processes. Strong multi-entity accounting and consolidation experience. Demonstrated ability to operate independently and drive results in a lean, high-growth environment. Excellent analytical, organizational, and problem-solving skills. Strong communication and stakeholder management capabilities. Benefits & Perks Comprehensive medical, dental, and vision coverage Retirement savings program Paid time off and company holidays Flexible hybrid work environment High-growth career advancement opportunities Opportunity to help build and shape a finance organization from the ground up

About the Opportunity Our client is a rapidly growing business operating within the sports, gaming, media, entertainment, and technology sectors. They are seeking an ambitious Sales Associate to join their Charlotte office and play a key role in driving commercial growth. This is an excellent opportunity for someone early in their sales career who is looking to join a high-growth organization where they can learn from experienced commercial leaders, develop new business skills, and build a long-term career in sales. Industry experience is not required. The client is primarily looking for someone who is driven, coachable, commercially minded, and eager to succeed. Responsibilities Identify and engage prospective customers through outbound outreach, networking, and market research. Generate and qualify new business opportunities for the commercial team. Build relationships with prospective clients and key decision-makers. Conduct outreach via phone, email, LinkedIn, and other communication channels. Schedule meetings and support senior sales team members throughout the sales process. Maintain accurate records and activity within CRM platforms. Assist with proposals, presentations, and client communications. Research market trends and identify potential areas for business growth. Attend industry events, conferences, and networking opportunities when required. Collaborate with internal teams to support revenue-generating initiatives. Requirements Approximately 1+ year of experience in Sales, Business Development, Recruitment, Account Management, Customer Success, or another client-facing role. Excellent communication and interpersonal skills. Strong motivation to build a successful career in sales. Confident engaging with prospective clients and building relationships. Highly organized with strong attention to detail. Self-motivated, proactive, and results-oriented. Experience using CRM tools is advantageous but not essential. Genuine interest in sports, gaming, entertainment, media, or technology. Willingness to work in a hybrid environment, with a minimum of three days per week in the Charlotte office. What's on Offer Competitive base salary Attractive commission structure with the opportunity to earn commission directly on personal sales performance. Comprehensive benefits package. Hybrid working environment with a minimum three days per week in the office. Clear career progression within a growing commercial organization. Exposure to a dynamic and fast-evolving industry. The opportunity to work alongside an experienced and successful sales team. Ideal Candidate The ideal candidate is someone early in their career who is eager to learn, highly motivated, and excited by the prospect of building a successful career in sales. This role would suit a recent graduate or junior sales professional who possesses strong ambition, a positive attitude, and a genuine desire to develop commercial skills within a high-growth environment. Just as importantly, we're looking for someone who has a real interest in sports, gaming, and the broader entertainment landscape. You do not need direct industry experience, but a natural enthusiasm for the sector will be critical in understanding the market, engaging prospective clients, and building credibility with customers. If you're competitive, relationship-driven, curious by nature, and want to be part of a business operating in one of the most exciting and fastest-growing industries in the market, we'd love to hear from you.

Our client is a leading digital media and performance marketing business operating across the sports betting, gaming, and entertainment sectors. With a portfolio of highly recognized consumer brands and data-driven products, they partner with many of the industry's top operators across North America. They are now seeking a Director of New Business to lead commercial growth, strengthen strategic partnerships, and drive revenue across the region. The Opportunity This is a senior commercial leadership position responsible for owning new business development, managing key operator relationships, and leading a growing North American sales function. The successful candidate will play a critical role in expanding market share, supporting revenue growth initiatives, and building long-term strategic partnerships across regulated gaming markets. Working closely with executive leadership, marketing, product, and content teams, you'll be responsible for developing commercial strategy, closing high-value deals, and creating a scalable sales operation capable of supporting continued expansion throughout North America. Key Responsibilities Business Development & Revenue Growth Identify, develop, and close new commercial partnerships across North America. Build and maintain a healthy, forecastable sales pipeline. Drive market-entry initiatives by establishing relationships with operators ahead of new state launches. Develop cross-sell opportunities across multiple products, brands, and revenue streams. Identify new monetization opportunities, verticals, and strategic partnership channels. Support commercial growth through both affiliate and advertising sales initiatives. Commercial Strategy Support revenue objectives across multiple business units and brands. Lead commercial negotiations and structure affiliate, advertising, and hybrid partnership agreements. Provide accurate forecasting and commercial insights to senior leadership. Evaluate opportunities, pricing strategies, and partnership performance to maximize revenue outcomes. Strategic Partnerships Act as the senior point of contact for key operator relationships. Build and maintain executive-level partnerships across the regulated gaming ecosystem. Drive partner retention, growth, and long-term commercial success. Monitor commercial performance and renegotiate agreements where necessary. Represent the business at key industry events and conferences. Sales Leadership Recruit, develop, and lead a high-performing North American sales team. Implement best practices across CRM usage, pipeline management, forecasting, and reporting. Establish performance metrics and accountability across the sales function. Develop future commercial leaders and create a scalable team structure to support growth. Requirements Significant commercial leadership experience within online gambling, sports betting, affiliate marketing, digital media, or a related sector. Proven track record of winning and closing major commercial partnerships. Existing senior-level relationships with operators across the North American gaming market. Experience building, managing, and developing successful sales teams. Strong understanding of the regulated North American gambling landscape. Deep knowledge of affiliate commercial models including CPA, Revenue Share, Hybrid, and Fixed Fee agreements. Experience selling advertising, media inventory, or digital marketing solutions. Strong analytical and commercial decision-making skills. Executive presence with the ability to influence stakeholders at all levels. Nice to Have Experience launching commercial operations in newly regulated markets. Exposure to data products, audience monetization, adtech, or digital performance marketing solutions. Experience transforming an account management function into a proactive new business sales organization. Why Consider This Opportunity? This is a rare opportunity to join an established and growing organization at a pivotal stage of expansion within the North American gaming sector. You'll have the autonomy to shape commercial strategy, build strategic partnerships with industry-leading operators, and

COMPLETE THE QUESTIONNAIRE HERE TO START: https://nashres.com/application Location: Atlanta, Georgia (covering Atlanta home games) Contract Type: Independent Contractor Compensation: $200.00 per game Dates: Ongoing Football Season Industry: Sports Data & Analytics Are you a Football fan based near Atlanta, GA? Our client is hiring sports enthusiasts to attend Atlanta football games in Atlanta to input real-time play-by-play data using their proprietary iPhone app. Role Overview: You’ll be inside the arena capturing live data — made shots, rebounds, fouls, and other key actions. The job requires accuracy, focus, and solid understanding of football rules and game flow. Requirements: iPhone 14 or newer Strong knowledge of football rules and gameplay Fast, accurate data entry skills Ability to stay fully attentive throughout the entire game Reliable transportation to the games Availability for select games throughout the season What You Get: Free access to every assigned Atlanta (Falcons) football games Work on a high-profile sports analytics project We’ll review basic requirements and, if qualified, you’ll have a quick screening call and then be setup for a "trial" first game Important: Please complete the questionnaire to get started: https://nashres.com/application

COMPLETE THE QUESTIONNAIRE HERE TO START: https://nashres.com/application Location: Cleveland, Ohio (covering Cleveland home games) Contract Type: Independent Contractor Compensation: $200.00 per game Dates: Ongoing Football Season Industry: Sports Data & Analytics Are you a Football fan based near Cleveland, OH? Our client is hiring sports enthusiasts to attend Cleveland football games in Cleveland to input real-time play-by-play data using their proprietary iPhone app. Role Overview: You’ll be inside the arena capturing live data — made shots, rebounds, fouls, and other key actions. The job requires accuracy, focus, and solid understanding of football rules and game flow. Requirements: iPhone 14 or newer Strong knowledge of football rules and gameplay Fast, accurate data entry skills Ability to stay fully attentive throughout the entire game Reliable transportation to the games Availability for select games throughout the season What You Get: Free access to every assigned Cleveland (Browns) football games Work on a high-profile sports analytics project We’ll review basic requirements and, if qualified, you’ll have a quick screening call and then be setup for a "trial" first game Important: Please complete the questionnaire to get started: https://nashres.com/application

COMPLETE THE QUESTIONNAIRE HERE TO START: https://nashres.com/application Location: Pittsburgh, Pennsylvania (covering Pennsylvania home games) Contract Type: Independent Contractor Compensation: $200.00 per game Dates: Ongoing Football Season Industry: Sports Data & Analytics Are you a Football fan based near Pennsylvania, PA? Our client is hiring sports enthusiasts to attend Pennsylvania football games in Pennsylvania to input real-time play-by-play data using their proprietary iPhone app. Role Overview: You’ll be inside the arena capturing live data — made shots, rebounds, fouls, and other key actions. The job requires accuracy, focus, and solid understanding of football rules and game flow. Requirements: iPhone 14 or newer Strong knowledge of football rules and gameplay Fast, accurate data entry skills Ability to stay fully attentive throughout the entire game Reliable transportation to the games Availability for select games throughout the season What You Get: Free access to every assigned Pennsylvania (Steelers) football games Work on a high-profile sports analytics project We’ll review basic requirements and, if qualified, you’ll have a quick screening call and then be setup for a "trial" first game Important: Please complete the questionnaire to get started: https://nashres.com/application

COMPLETE THE QUESTIONNAIRE HERE TO START: https://nashres.com/application Location: Buffalo, NY (covering Buffalo home games) Contract Type: Independent Contractor Compensation: $200.00 per game Dates: Ongoing Football Season Industry: Sports Data & Analytics Are you a Football fan based near Buffalo, NY? Our client is hiring sports enthusiasts to attend Buffalo football games in Buffalo to input real-time play-by-play data using their proprietary iPhone app. Role Overview: You’ll be inside the arena capturing live data — made shots, rebounds, fouls, and other key actions. The job requires accuracy, focus, and solid understanding of football rules and game flow. Requirements: iPhone 14 or newer Strong knowledge of football rules and gameplay Fast, accurate data entry skills Ability to stay fully attentive throughout the entire game Reliable transportation to the games Availability for select games throughout the season What You Get: Free access to every assigned Buffalo (Buffalo Bills) football games Work on a high-profile sports analytics project We’ll review basic requirements and, if qualified, you’ll have a quick screening call and then be setup for a "trial" first game Important: Please complete the questionnaire to get started: https://nashres.com/application