We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Role Overview
My client is a Toronto based Sweepstakes operator who is searching for a hands on, Senior CRM Manager with igaming experience to join their growing marketing team. In this role, you’ll own the strategy, execution, and optimization of our customer messaging programs including automated lifecycle flows, in app and web messaging, SMS, and push notifications. You’ll play a key role in driving engagement, retention, and personalization across the iGaming brand using data driven, thoughtfully crafted campaigns. This is a hybrid role based in Toronto, requiring 3 in office days per week.
Key Responsibilities
Automated Flow Development
Design, build, and iterate on lifecycle, onboarding, engagement, and retention flows in Customer.io.
Support CRM strategy across the brand with tailored user journeys.
In App, Web App & SMS Messaging
Plan and deploy targeted in app and web app messages across all major touchpoints.
Manage SMS campaigns for audiences without access to push notifications.
A/B Testing & Optimization
Develop and execute A/B tests to refine messaging, timing, segmentation, and UX.
Analyze results and implement data backed improvements.
Rapid Flow Deployment
Quickly build or adjust flows in response to evolving business needs, ensuring an agile CRM operation.
Segmentation & Personalization
Create advanced audience segments using behavioral, demographic, and event based data.
Personalize message content to enhance relevance and performance.
Performance Tracking & Reporting
Monitor campaign metrics and user behaviors, providing insights and recommendations to key stakeholders.
Continuously optimize flows to improve engagement and ROI.
Cross Functional Collaboration
Partner with product, data, and marketing teams to ensure CRM initiatives align with broader business goals and user expectations.
Requirements
3+ years of experience in CRM, lifecycle marketing, or retention strategy preferably in iGaming, mobile gaming, or related digital industries.
Previous experience in sports betting, online casino, or daily fantasy sports environments.
Strong understanding of A/B testing methodologies and statistical best practices.
Experience with in app and web messaging ecosystems and tools.
Ability to quickly build, modify, and troubleshoot flows based on business needs.
Basic ability to write SQL (e.g., SQL Server) queries.
Analytical mindset with experience evaluating CRM and engagement metrics.
Excellent written communication skills and collaboration abilities.
Bonus Points For:
Working knowledge of APIs, event tracking, or basic HTML/CSS for template customization.
Proficiency with Customer.io, including flow setup, liquid templates, and reporting.
What We Offer
The opportunity to take end to end ownership of messaging and lifecycle strategy within a fast growing organization.
A collaborative, supportive, and remote friendly team environment.
Access to professional development and ongoing learning opportunities.
$70,000 - $80,000 + 100% Health Coverage + Dental + Medical
We are seeking a diligent and detail?oriented Staff Accountant to join an established organization operating within the charitable gaming and lottery sector. This role is ideal for an accounting professional who thrives in a regulated environment, enjoys process accuracy, and can support ongoing financial operations across a high?volume transactional business.
Key Responsibilities:
Financial Operations & Reporting
Prepare and maintain general ledger entries, ensuring accuracy and compliance with internal controls.
Support month?end and year?end closing activities, including reconciliations and journal entries.
Assist with the preparation of financial statements and regulatory financial reports.
Revenue, Cash & Reconciliation Management
Process and reconcile daily gaming and lottery revenue reports.
Reconcile bank accounts, merchant accounts, and other balance sheet schedules.
Monitor cash flow and support treasury activities as needed.
Compliance & Audit Support
Ensure financial practices adhere to relevant regulatory requirements within the charitable gaming sector.
Prepare and organize documentation for external audits, internal reviews, and compliance checks.
Maintain accurate, auditable accounting records in line with GAAP.
Operational Accounting Support
Assist with AP/AR processing, vendor payment cycles, invoicing, and collections.
Collaborate with operations teams to clarify revenue discrepancies or reporting issues.
Identify and support process improvements to strengthen financial controls and operational efficiency.
Requirements:
Must-Have Skills & Experience
Bachelor’s degree in Accounting, Finance, or related field.
3+ years of experience in accounting, preferably in gaming, lottery, or another regulated industry.
Strong understanding of GAAP and core accounting principles.
Proficiency with accounting software (e.g., QuickBooks, NetSuite, Sage, or similar).
Excellent Excel skills for reconciliation and reporting tasks.
Preferred Experience
Exposure to high?volume revenue environments.
Experience working with compliance-heavy operational models.
Familiarity with audit processes and regulatory reporting.
Personal Attributes
Highly organized with strong attention to detail.
Strong analytical mindset and problem?solving abilities.
Comfortable collaborating with cross-functional teams.
Reliable, deadline?driven, and able to manage multiple tasks simultaneously.
What’s on Offer
Competitive salary commensurate with experience.
Opportunity to work in a stable, mission-driven sector supporting charitable initiatives.
Growth potential within a fast?moving and regulated industry.
Onsite role providing direct engagement with business operations and leadership.
About the Role
We are looking for a highly skilled and strategic Paid Media Manager at a mid-senior level to lead and optimise paid media initiatives across major platforms. This remote role requires flexibility to work US hours as needed and a strong ability to drive growth through innovative media buying strategies. The ideal candidate will bring advanced experience in iGaming and sports betting, with a proven ability to manage large budgets and deliver exceptional ROI.
Key Responsibilities
· Develop and execute high-level paid media strategies across Facebook, Snapchat, Google Ads, and other relevant platforms.
· Lead campaign planning, optimisation, and performance analysis to achieve aggressive acquisition and retention goals.
· Manage significant budgets effectively, ensuring maximum ROI and cost efficiency.
· Provide strategic insights and recommendations to senior stakeholders based on data-driven analysis.
· Mentor and guide junior team members, fostering a culture of excellence and innovation.
· Stay ahead of industry trends, platform updates, and emerging technologies to maintain competitive advantage.
Requirements
· 5+ years of experience in paid media buying within iGaming and/or sports betting.
· Demonstrated success in managing large-scale campaigns and budgets across Facebook, Snapchat, and Google Ads.
· Strong strategic thinking and leadership capabilities.
· Advanced analytical skills with expertise in performance reporting and optimisation.
· Excellent communication and stakeholder management skills.
· Experience with US market campaigns is highly preferred.
· Ability to work independently in a remote environment and align with US time zones.
What We Offer
· Competitive salary
· Opportunity to lead impactful campaigns in a fast-growing, innovative environment.
· Flexible remote working setup with global exposure.
Ready to take the next step in your career? Apply now and join a team that’s redefining the future of social gaming.
About the Role
My client is building the next generation of online entertainment. They are looking for a Front End Developer with expertise in React Native to lead the evolution of their sports and casino sweepstakes platform. Currently, their mobile apps leverage a WebView-heavy architecture. Your mission is to lead the transition to fully React Native experiences. This role includes significant responsibilities in designing complex systems, advocating for best practices, and ensuring high code quality. As the primary developer for their mobile apps, you won’t just maintain code you’ll architect their mobile future, deciding where and how we use native modules to optimize for speed, gestures, and user delight.
Based in their downtown Toronto office, you’ll work at the intersection of product, design, and core engineering, directly shaping the first impressions of every user. If you are an intermediate developer who loves building deep, fluid mobile interfaces, they want to hear from you.
Key Responsibilities
Lead the architectural transition of our mobile apps by rebuilding existing WebView flows into high-performance, fully native experiences using React Native
Develop and maintain new features for our mobile apps, ensuring a "native-first" approach to every user interaction
Work cross-functionally to ensure accurate tracking (GTM, Firebase, AppsFlyer) and integrate components with RESTful APIs
Translate product requirements and high-fidelity designs into clean, functional, and responsive native interfaces
Partner with the Lead Product Manager, designers, and engineers to define interface contracts, drive product improvements, and deliver seamless user experiences
Manage the end-to-end deployment pipeline, including CodePush, TestFlight, and Google Play staging tracks
Implement fluid animations and micro-interactions (using libraries like Reanimated) to ensure the app feels truly native and responsive
Write clean, well-documented, and testable code; participate in peer code reviews to ensure stability and quality
Skills and Qualifications
4+ years of experience building and deploying production-ready applications
Deep understanding of React Native, including mobile navigation patterns (React Navigation) and complex state management
Experience with performance profiling (identifying frame drops, memory leaks, and bridge congestion)
Strong proficiency in modern JavaScript (ES6+) and TypeScript
Proven experience maintaining applications through App Store Connect and Google Play Console
Nice to have: Basic understanding of Swift and Kotlin and experience with testing frameworks (e.g., Jest, React Testing Library)
Why Join?
Competitive Compensation: We offer highly competitive compensation, trusting our top-tier team members to be experts in their field
Technical Autonomy: As the primary mobile developer, you will have a significant voice in our mobile architecture and tooling decisions
Tech Stack: Build with a modern, stable, and cutting-edge technology stack
Location: office is located in the beautiful and highly accessible Yorkville area, right in downtown Toronto
Accelerated Growth: Join a growing team on the ground floor, providing a unique opportunity to accelerate your career
My client is looking for a seasoned specialist in Sportsbook Risk Control Modeling to help shape the core intelligence of their risk engine. In this role, you will design and implement advanced user profiling models, automate risk coefficient assignments, and uncover betting patterns that differentiate recreational players from professionals and syndicates.
Key Responsibilities
Risk Profiling & Modeling Roadmap
Lead the development and execution of a comprehensive modeling strategy for Sportsbook and iGaming user behavior, ensuring robust risk controls that safeguard margin.
User Classification & Persona Engineering
Build sophisticated classification models to segment users into distinct personas (e.g., VIP, Recreational, Bonus Abuser, Professional/Sharp) using granular betting and transactional data.
Risk Coefficient Architecture (CCF)
Design and deploy predictive models to assign User Risk Control Coefficients (CCF).
Automate tiered risk-control actions based on real-time behavioral and financial indicators.
Betting Pattern Analysis
Develop models to detect anomalous behaviors such as arbitrage, syndicate activity, and sharp betting patterns.
Production-Ready ML Pipelines
Architect scalable machine learning pipelines for feature engineering, model training, and real-time risk scoring in production environments.
Strategy Optimization
Translate model outputs into actionable strategies for limit-setting, pricing adjustments, and marketing restrictions, collaborating closely with Trading and Risk teams.
Required Qualifications & Skills
Domain Expertise
Proven experience in Sportsbook Risk Management or Trading Analysis, with a deep understanding of betting markets and risk impact on profitability.
Technical Proficiency
Expert-level skills in Python/R and SQL, with hands-on experience in ML frameworks (XGBoost, LightGBM, or Deep Learning) for classification and anomaly detection.
Risk Modeling Experience
Demonstrated success in building user profiling or propensity models within gambling or high-frequency fintech environments.
Business Acumen
Ability to communicate complex concepts like model drift and precision/recall in terms of NGR impact and turnover to non-technical stakeholders.
Preferred Background
Tier-1 Industry Experience
Prior experience with leading operators such as FanDuel, DraftKings, BetMGM, Bet365, or Entain.
Trading Awareness
Familiarity with odds compilation and adjustments based on market liabilities and sharp action.
The Company:
This opportunity is with a full-service digital marketing agency focused exclusively on the online gaming, sports betting, and casino industry, offering expert user acquisition, CRM, and creative services to help brands grow and compete globally.
About the Role:
In this role, you will be responsible for developing and implementing effective CRM strategies to increase customer loyalty, retention, and revenue growth for the company's growing portfolio of clients.
Key Responsibilities:
Manage execution of email, push and in app messaging campaigns and partnering with internal and external stakeholders to ensure our clients objectives are met.
Manage campaigns end-to-end, including targeting, segmentation, set-up, testing, execution, fulfillment, reporting and optimization.
Create and manage personalized modules and campaign automations.
Create and manage promotions for clients.
Analyze campaign performance to provide actionable recommendations and deliver continuous improvements to CRM marketing programs.
Manage relationships with CRM software vendors and ensure the effective use of CRM tools and technologies.
Stay current on industry best practices and trends, and leverage this knowledge to inform the strategy.
Qualifications:
A hunger to be a continuous learner and getting things done in the digital gaming space
Creative problem-solving acumen, as well as analytical rigor to verify or invalidate assumptions
Hands-on experience with major CRM systems, ESP’s and Push providers like Optimove, Braze, Bloomreach, etc.
Familiarity with online gaming and sports
The Company:
This opportunity is with a full-service digital marketing agency focused exclusively on the online gaming, sports betting, and casino industry, offering expert user acquisition, CRM, and creative services to help brands grow and compete globally.
About the Role:
As a CRM Coordinator, you will focus on the retention of users for the company's growing portfolio of clients while leveraging all communication methods. You will help support the creation and execution of all campaigns across email, mobile and onsite channels. You will be exposed to the company's campaign and customer strategy across multiple online Casino and Sportsbook clients.
Key Responsibilities:
Support the execution of a wide variety of CRM campaigns from planning to final deployment including but not limited to email, push, in-app communications
Become proficient with our campaign execution platforms including CRM platforms and our client’s backend.
Liaise with the creative team, project stakeholders, and agency partners to ensure that all campaign assets are available and ready for deployment on time
Help coordinate the maintenance of onsite assets, including promotional assets & landing pages
Assist with fulfillment of promotions and offers as needed
Qualifications:
Strong project management, organizational skills, and attention to detail
Experience with copywriting and email marketing
A hunger to be a continuous learner and getting things done in the digital gaming space
Hands-on experience with major CRM systems, ESP’s and Push providers like Optimove, Braze, Bloomreach, etc.
Familiarity with online gaming and sports is a major advantage
Ability to work in a fast-paced environment
Vice President of Operations
Location: United States (On Site | Austin, Texas)
Industry: Gaming Technology / Historical Horse Racing (HHR)
About the Company
My client, a subsidiary of a major publicly traded gaming and entertainment organization, is the leading provider of technology for Historical Horse Racing (HHR) in the United States. Its proprietary platform powers one of the most flexible, secure, and content-rich HHR ecosystems in the market, processing billions in wagers annually in partnership with top-tier gaming manufacturers and operators nationwide.
The Role
The Vice President of Operations is a key member of the Executive Leadership Team and a strategic partner to the President. This role owns the company’s end-to-end operational execution, ensuring scalable, compliant, and high-performance delivery across Gaming Operations, Technical Operations, and IT Operations.
This is a senior leadership role for an operations executive with deep experience in regulated, technology-driven environments who can balance strategic vision with hands-on execution.
Key Responsibilities
Operational Leadership
Set and execute operational strategy aligned with growth, compliance, and reliability objectives
Define, document, and optimize operational processes across all functions
Establish KPIs and reporting frameworks to drive continuous improvement
Ensure operational scalability, efficiency, and service excellence
Gaming Operations
Oversee regulatory compliance, licensing, installations, logistics, and field service
Facilities oversight and customer support reporting
Technical Operations
Lead all customer implementations including project planning, hardware specification, system builds, testing, installation, training, and go-live support
Oversee complex issue triage and cross-functional coordination
Drive continuous improvement in manufacturing and integration processes
Partner closely with product and engineering teams
IT Operations
Own enterprise IT infrastructure, networking, cybersecurity, and system uptime
Lead IT modernization to support growth and regulatory requirements
Oversee internal systems selection, deployment, and management
Provide consulting support for customer network architecture
Executive Partnership & Leadership
Serve as a trusted advisor to the President and Executive Leadership Team
Contribute to strategic planning, innovation initiatives, and cross-functional execution
Build, mentor, and lead high-performing, multidisciplinary teams
Qualifications
Required
10+ years of senior operations leadership experience in gaming, technology, or other highly regulated industries
Proven experience managing complex, multi-disciplinary operations (technical, IT, logistics, compliance)
Strong people leadership and team-building background
Experience implementing process improvement frameworks (Lean, Six Sigma, etc.)
Strong understanding of regulatory and compliance environments
Bachelor’s degree in Business, Engineering, Operations, or related field
Preferred
MBA or advanced technical degree
Experience scaling operations during rapid growth or post-acquisition environments
Familiarity with gaming platforms, HHR systems, or distributed gaming technology
Core Competencies
Strategic, data-driven decision making
Operational rigor and execution excellence
Collaborative, transparent leadership style
Ability to lead under pressure while maintaining long-term focus
The Company:
This opportunity is with a top 10 online casino operator by revenue in New Jersey. They operate in a highly regulated iGaming environment and is focused on delivering highly personalized, data-driven player experiences. This success has fueled continued growth and expansion plans to launch in new regulated markets.
About the Role:
As a Senior BI Analyst you will own the full analytics lifecycle — from raw data in the datalake to executive-ready insights. This is a hands-on role for someone who is equally comfortable querying large datasets in AWS, working within a modern data warehouse, and building Tableau dashboards that are actively used to run the business.
You will work closely with the senior leaders and Product, Marketing, Finance, Risk, and Compliance teams to turn complex datasets into actionable insight that directly impacts profitability, customer outcomes, and regulatory confidence.
Key Responsibilities:
Data Understanding & Sourcing
Develop deep understanding of our client's data ecosystem, including transactional, customer, marketing, product, bonus, and risk data
Work hands-on with the AWS-based Data Lake and modern Data Warehouse
Source, join, and transform data from multiple live and batch data sources
Validate data integrity and ensure analytical accuracy across platforms
Data Manipulation & Analysis
Write efficient SQL to extract, aggregate, and analyze large datasets
Build and maintain analytical datasets optimized for reporting and real-time decision-making
Perform exploratory analysis to identify trends, anomalies, and opportunities
Partner with stakeholders to frame the right analytical questions
Reporting & Visualization
Design, build, and maintain Tableau dashboards used for live and near real-time business steering
Translate complex metrics into clear, decision-oriented visualizations
Own core performance dashboards (revenue, unit economics, bonuses, player behavior, risk exposure)
Business Partnership
Act as a thought partner to senior stakeholders, not just a report builder
Proactively surface insights, risks, and opportunities
Support forecasting, budgeting, and strategic planning with data-backed analysis
Data Quality & Governance
Establish consistent metric definitions and documentation
Support auditability and regulatory requirements through transparent data logic
Qualifications:
5+ years of experience in BI, analytics, or data analysis role
Strong SQL skills and experience working with large, complex datasets
Hands-on experience with AWS data environments and modern data warehouse architectures
Advanced experience with Tableau
Strong understanding of data modeling, metric design, and analytical best practices
Ability to communicate insights clearly to technical and non-technical audiences
Experience in iGaming, gaming, fintech, or other regulated industries
Experience with event-level data and real-time or near real-time analytics
Exposure to predictive modeling, LTV analysis, or ML-adjacent workflows
Comfortable operating in a fast-moving, high-accountability environment
This is your chance to join a fast-growing technology & entertainment business where reality TV, celebrity drama, and pop culture are transformed into real prizes. The mission is simple: make watching, predicting, and talking about your favorite moments more exciting and more valuable. You’re not just watching the world, you’re part of it. Predict outcomes, compete with friends, and earn epic prizes
About the Role
My client is seeking a hands-on Acquisition Marketing Manager to drive user growth through paid media, influencer partnerships, and affiliate marketing. Reporting directly to the CEO, you’ll be responsible for planning, executing, and optimizing campaigns across these channels, with a strong emphasis on data-driven decision-making and measurable results. This is a fully remote position open to candidates based in North America.
Key Responsibilities
Develop, execute, and optimize paid media campaigns (including PPC, display, and paid social) to drive user acquisition and revenue growth.
Identify, recruit, and manage influencer partnerships to expand brand reach and engagement.
Build and scale affiliate marketing programmes, managing relationships and performance with key partners.
Analyse campaign performance, generate actionable insights, and report on KPIs to the CEO and wider team.
Collaborate with the product and content teams to ensure campaign messaging and creative are aligned with brand objectives.
Stay current on the latest trends and best practices in paid media, influencer, and affiliate marketing, especially within mobile gaming and pop culture.
Test new channels and strategies to identify scalable growth opportunities.
Skills, Knowledge, and Experience
4-5 years’ hands-on experience in acquisition marketing, with a proven track record in paid media, influencer, and affiliate marketing (mobile gaming, sweepstakes, prediction markets, igaming or entertainment experience highly desirable).
Strong analytical skills and experience using data to optimize campaigns and drive decision-making.
Proficiency with campaign management and analytics tools (e.g., Google Ads, Facebook Ads Manager, affiliate platforms, influencer management tools).
Excellent communication skills, both written and verbal.
Ability to work independently in a fast-paced, remote environment.
Experience with reporting and presenting campaign results to senior stakeholders.
Bonus: Experience with SEO, email marketing, or content marketing.