We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
$70k to $140K DOE. + Quarterly Bonus + Full Benefits
The Opportunity
Our client is a rapidly growing organization operating within the iGaming and performance marketing space, supporting leading brands across North America, Latin America, and Europe. They leverage paid media, affiliate marketing, SEO, AI-driven search strategies, email marketing, and creative production to deliver scalable customer acquisition and measurable business growth.
As part of their continued expansion, they are seeking a Senior Performance Marketing Manager to lead paid acquisition strategy and execution across a portfolio of high-growth accounts.
This is a senior-level, hands-on position with ownership of substantial media budgets, close collaboration with creative teams, and direct exposure to executive stakeholders. The successful candidate will be responsible for driving customer acquisition performance, optimizing spend efficiency, and delivering against key commercial KPIs.
About the Role
The Senior Performance Marketing Manager will oversee performance marketing initiatives across multiple client brands, managing multi-million-dollar monthly advertising budgets with a strong emphasis on Meta.
You will play a critical role in scaling customer acquisition, improving ROAS, and driving first-time depositor growth through sophisticated campaign management, testing frameworks, advanced tracking implementation, and data-driven decision-making.
Key Responsibilities
Own acquisition performance across a portfolio of accounts, delivering against agreed ROAS, CPR, and first-time depositor (FTD) targets.
Establish performance goals with leadership and stakeholders, monitoring progress and implementing optimization strategies when required.
Plan, launch, and optimize campaigns across Meta, TikTok, Snapchat, Google Ads, and programmatic platforms.
Manage multi-million-dollar monthly spend and allocate budgets strategically based on performance trends and growth opportunities.
Continuously improve campaign efficiency through audience segmentation, bidding strategies, placement optimization, and creative testing.
Develop and maintain structured A/B testing programs across audiences, creatives, landing pages, and conversion funnels.
Partner closely with in-house creative teams to define testing roadmaps and ensure asset compliance with platform and regulatory guidelines.
Own tracking and attribution infrastructure, including Meta Conversions API, server-side tracking, and server-to-server integrations.
Build and maintain reporting frameworks that provide visibility from impression through deposit, incorporating cohort analysis and customer lifetime value insights.
Present performance results, strategic recommendations, and growth opportunities to stakeholders.
Design and implement AI-enabled and automation-first workflows across campaign management, reporting, and creative operations.
Stay ahead of platform, privacy, and attribution changes while identifying new acquisition opportunities across emerging channels.
Requirements
Essential Experience
Proven expertise managing and scaling Meta advertising campaigns at significant budget levels.
Minimum five years of hands-on experience in performance marketing, user acquisition, or paid media.
Demonstrated success managing multi-million-dollar advertising budgets and delivering measurable acquisition outcomes.
Experience managing multiple brands, accounts, or acquisition programs simultaneously.
Strong understanding of web and desktop acquisition, conversion optimization, landing page testing, and funnel performance.
Hands-on experience with Meta Conversions API, server-side tracking implementations, and attribution troubleshooting.
Strong analytical skills with the ability to interpret complex datasets and translate findings into actionable recommendations.
Experience presenting campaign performance and strategic insights to senior stakeholders.
Track record of building and scaling AI-enabled, automation-first marketing processes that improve efficiency, performance, and reporting capabilities.
Preferred Experience
Experience within iGaming, sweepstakes, sports betting, fintech, or other highly regulated, high-LTV industries.
Agency or client-facing performance marketing experience.
Additional expertise across TikTok, Snapchat, Google Ads, or DSP platforms.
Mobile app acquisition experience, including tools such as AppsFlyer, Adjust, or Branch.
Experience developing AI-assisted marketing workflows and automated reporting systems.
Candidates without iGaming experience will still be considered if they have successfully scaled large Meta budgets within B2C e-commerce, subscription, fintech, or other performance-driven sectors.
What's on Offer
Senior-level ownership with significant influence over acquisition strategy and performance outcomes.
Competitive base salary with performance-driven bonus potential.
Direct collaboration with executive leadership and experienced creative teams.
Opportunity to join a high-growth business operating within an exciting and expanding sector.
Clear progression path into broader performance marketing leadership responsibilities.
Our client is a dynamic and fast-growing game development studio seeking a commercially driven Business Development Specialist to help expand its global footprint within the gaming industry. This role will play a key part in driving new business opportunities, building strategic partnerships, and supporting the successful launch and distribution of gaming titles across international markets.
The successful candidate will combine a passion for gaming with strong commercial acumen, acting as the bridge between clients, internal production teams, and industry stakeholders to maximize business growth and market impact.
Key Responsibilities
Drive Successful Game Launches
Support the successful release of gaming titles by securing optimal market positioning, distribution opportunities, and commercial visibility.
Work closely with internal teams to ensure launch plans align with each game's objectives, target audience, and unique selling propositions (USPs).
Monitor launch performance and identify opportunities to maximize long-term commercial success.
Commercial Strategy & Market Development
Analyze studio performance, market trends, competitor activity, and content gaps to identify new growth opportunities.
Develop and execute commercial strategies that support revenue growth and strengthen market presence.
Provide actionable insights and recommendations to stakeholders based on performance data and industry developments.
Business Development & Sales
Manage and progress opportunities across both inbound and outbound sales channels.
Qualify leads against ideal client profiles (ICPs) and uncover customer needs through effective discovery and relationship-building.
Build and maintain a healthy sales pipeline, ensuring opportunities are accurately tracked and managed through the CRM.
Support contract negotiations and commercial discussions through to successful closure.
Cross-Functional Collaboration
Partner closely with Delivery, Art, Engineering, and Production teams throughout the pre-sales process.
Coordinate internal resources to create compelling client proposals, presentations, and commercial solutions.
Ensure all stakeholders are aligned and fully prepared to deliver successful client engagements.
Relationship Management & Brand Representation
Establish and nurture long-term relationships with clients, partners, and industry stakeholders.
Act as a key commercial ambassador for the studio, representing its culture, capabilities, and expertise.
Regularly engage with prospective and existing customers to strengthen the studio's network and business opportunities.
Industry Engagement
Attend industry conferences, networking events, and trade shows to promote the studio and generate new business opportunities.
Stay informed on gaming industry developments, emerging trends, and market opportunities.
Reporting & Performance Tracking
Monitor and report on key business development KPIs and sales metrics.
Maintain accurate CRM records and ensure pipeline visibility for internal stakeholders.
Provide regular updates, forecasts, and performance reports to management teams.
Requirements
Experience
Previous experience in a Business Development, Sales, Account Management, or Commercial role is preferred.
Experience within the gaming, technology, digital entertainment, or creative services industry would be highly advantageous.
Demonstrated success managing both inbound and outbound sales activities.
Communication & Relationship Building
Excellent interpersonal, negotiation, and presentation skills.
Proven ability to develop and maintain long-term client relationships.
Strong commercial mindset with a consultative approach to sales and partnership development.
Languages
Fluent in both English and Mandarin Chinese, with excellent written and verbal communication skills.
Additional language capabilities would be considered a plus.
Technical Skills
Proficiency with CRM platforms and sales management tools.
Strong working knowledge of Microsoft Excel and Google Workspace applications, including Sheets, Docs, and Slides.
Mobility & Training
Willingness to undertake a 6-month training program in Taiwan.
Flexibility to travel internationally for conferences, client meetings, and industry events as required.
Personal Attributes
Passionate about the gaming industry and its evolving landscape.
Self-motivated, proactive, and results-driven.
Able to thrive in a fast-paced, collaborative, and growth-focused environment.
Strong analytical skills with the ability to transform data into commercial opportunities.
What's on Offer
Opportunity to work with an innovative and expanding gaming studio.
Exposure to globally recognized gaming projects and partnerships.
International training and career development opportunities.
Collaborative and highly creative work environment.
Clear progression pathway within a growing commercial team.
Business Development Manager – North America
iGaming Testing, Certification & Regulatory Compliance
Location: Fully Remote (USA)
A leading iGaming testing, certification and compliance provider is hiring a Business Development Manager to grow its North American footprint.
This role is focused on selling regulatory-driven services to licensed iGaming operators and suppliers across US-regulated markets. The company supports market entry, certification, security assessments and ongoing compliance obligations for online casino and sportsbook platforms.
The Role:
You will own new business development across the US, selling mandatory and recurring compliance services, including:
Game certification (RNG, RTP, fairness testing)
Platform and system testing (RGS, PAM, integrations)
Cybersecurity services (penetration testing, vulnerability assessments, ISMS audits)
Jurisdiction-specific regulatory audits and ongoing compliance support
This is a full-cycle B2B sales role, working closely with compliance, technical, and security stakeholders at operators, studios and platform providers.
Key Responsibilities:
Identify and win new operator and supplier clients in regulated US iGaming markets
Manage the full sales cycle from prospecting through to signed engagement
Expand existing accounts through new jurisdictions, new game launches and re-certification work
Work closely with internal testing and audit teams to scope and price engagements accurately
Maintain a strong sales pipeline and provide clear commercial forecasting
Represent the business at relevant US iGaming events and industry forums
Requirements:
5+ years’ experience in iGaming, online casino or sportsbook B2B sales
Proven success selling into regulated markets
Comfortable selling technical or compliance-led services rather than pure SaaS
Strong understanding of how certification, audits and regulatory deadlines impact operators
Existing relationships with operators, studios, platforms or compliance teams highly desirable
Why Apply?
Selling non-optional, regulation-driven services
Strong recurring and expansion revenue potential
Fully remote role with high autonomy
Clear differentiation from generic iGaming sales roles
About the Opportunity
Our client is a leading affiliate marketing company within the fast-growing iGaming industry, delivering innovative performance marketing solutions across sports betting, casino, and poker. Working alongside some of the world's most established gaming operators, they help brands expand their market presence and drive customer acquisition through strategic partnerships and data-driven marketing initiatives
With operations spanning more than 20 international markets and offices in key hubs including Miami, Bogotá, São Paulo, and Madrid, the business has built a strong global footprint. As part of their continued expansion in North America, they are seeking a motivated Junior Sales Representative to support business development activities, build strategic partnerships, and contribute to commercial growth initiatives.
The Role
This is an excellent opportunity for an ambitious commercial professional looking to develop their career in sales, partnerships, and business development within a fast-paced international environment. You will play a key role in identifying new opportunities, managing partner relationships, and supporting the delivery and optimization of marketing campaigns.
Key Responsibilities
Build and maintain relationships with affiliates, media partners, and influencers.
Support the negotiation and onboarding of new commercial partnerships.
Identify and develop new business opportunities across the North American market.
Coordinate campaigns with internal marketing teams to ensure successful execution.
Monitor campaign performance and assist with optimization initiatives.
Track key performance metrics and provide insights to support commercial decision-making.
Ensure partner communications are professional, timely, and effective.
Requirements
1-3 years of experience in Sales, Business Development, Account Management, or Digital Marketing.
Strong commercial awareness and business development mindset.
Excellent communication and relationship-building skills.
Analytical approach with the ability to interpret campaign and performance data.
Highly organized with strong attention to detail.
Self-motivated and comfortable working in a target-driven environment.
Nice to Have
Spanish language skills.
Experience within affiliate marketing, performance marketing, or digital media.
Knowledge of the online gaming, sports, entertainment, or digital acquisition sectors.
What's on Offer
Permanent employment with long-term career progression opportunities.
Exposure to international markets and high-growth business environments.
Annual training and professional development allowance.
Flexible working arrangements, including hybrid working options.
Opportunity to make a direct impact on business growth and commercial success.
Collaborative and entrepreneurial team culture.
Apply Now
If you are a commercially driven professional looking to accelerate your career in sales and partnerships, we would love to hear from you. Apply today to learn more about this exciting opportunity.
The Client
Our client is a global technology and iGaming business operating across sportsbook, online casino, competitions, proprietary gaming content and broader digital entertainment markets.
With an established international footprint, proprietary technology assets and a portfolio of recognized brands, the business is entering a significant new stage of growth and transformation. As part of its continued evolution, our client is seeking an experienced and commercially minded Chief Financial Officer to partner closely with the CEO, Board and Executive Leadership Team.
This appointment will play a critical role in strengthening financial leadership, enhancing public company governance, supporting international expansion and driving long-term shareholder value creation.
The Opportunity
This is a high-impact CFO opportunity for a strategic finance executive capable of operating at both board and operational levels within a fast-paced, international environment. The successful candidate will act as a trusted adviser to the CEO and Board, helping shape corporate strategy, evaluate growth opportunities, optimize capital allocation and lead all financial aspects of the business. The position offers significant exposure across capital markets, investor relations, M&A activity, corporate development and operational performance improvement. The CFO will be instrumental in supporting future growth initiatives, strategic transactions and the continued development of a high-performing global finance organization.
Key Responsibilities
Strategic Leadership
Serve as a key adviser to the CEO, Board and Executive Leadership Team on financial, operational and strategic matters.
Help define and execute the organization’s long-term growth strategy, including expansion into new regulated markets.
Lead financial modelling, investment analysis and post-launch performance evaluation for strategic initiatives.
Assess organic and inorganic growth opportunities including acquisitions, partnerships, joint ventures and corporate investments.
Drive value creation initiatives across brands, products, territories and operating divisions.
Contribute to Board-level discussions on business performance, capital allocation, governance and risk management.
Represent the business with investors, financial institutions, analysts and external stakeholders.
Financial Management & Performance
Lead the global finance organization across accounting, controllership, FP&A, treasury, tax, reporting and internal controls.
Champion the implementation of AI-enabled reporting and business intelligence tools to improve visibility and decision-making.
Build and enhance budgeting, forecasting and long-range planning processes.
Develop robust KPI reporting and performance dashboards for executive leadership and the Board.
Partner closely with product, technology, commercial and operational teams to improve business performance.
Drive ongoing improvements in finance systems, reporting processes and analytical capabilities.
Enhance visibility around revenue, profitability, cash generation, customer economics and operational efficiency.
Capital Markets & Investor Relations
Act as a senior financial representative with investors, analysts, lenders and banking partners.
Support public company reporting, disclosure obligations and governance requirements.
Manage relationships with institutional investors, brokers, advisers and capital providers.
Lead financing initiatives including debt facilities, refinancing activities, capital raises and strategic investment processes.
Develop compelling investor communications and financial narratives.
Optimize capital structure and capital allocation strategies to support long-term growth and shareholder returns.
Mergers & Acquisitions, Treasury & Tax
Lead financial evaluation, modelling, diligence and execution of acquisition opportunities.
Oversee post-acquisition integration and performance measurement.
Manage global cash flow, liquidity planning, working capital and banking relationships.
Monitor foreign exchange exposure and treasury risk management activities.
Lead tax planning, compliance and international structuring initiatives.
Review and optimize corporate structures, dividend strategies and tax efficiency across jurisdictions.
Develop accurate cash forecasting models to support strategic planning and investment decisions.
Governance, Risk & Controls
Maintain and enhance governance, control frameworks and risk management processes consistent with public company standards.
Ensure compliance with financial reporting, tax, audit and regulatory requirements across all jurisdictions.
Partner effectively with external auditors, legal advisers, regulators and relevant stakeholders.
Support enterprise-wide risk management initiatives.
Promote transparency, accuracy and accountability throughout the finance function and broader organization.
Leadership & Organization Development
Build, develop and lead a high-performing international finance team.
Assess organizational capability and implement the structures, talent and systems required to support future growth.
Develop succession planning and leadership development programs within the finance organization.
Foster a culture of accountability, collaboration and data-driven decision making.
Operate effectively across multiple geographies, cultures and time zones.
Candidate Profile
The successful candidate will be an accomplished CFO or senior finance executive with experience operating in complex, international and high-growth environments. They will combine strong technical finance expertise with commercial acumen, strategic thinking and the ability to influence executive-level decision making.
Required Experience
Prior experience as a CFO, Deputy CFO, Group Finance Director or equivalent senior finance leader within a high-growth international organization.
Experience within iGaming, online betting, gaming technology, fintech, payments, SaaS, digital consumer platforms or related technology-driven sectors.
Exposure to publicly listed businesses or highly investor-focused environments.
Strong understanding of capital markets, corporate finance and investor relations.
Proven experience managing international finance functions across multiple jurisdictions.
Demonstrated success supporting M&A activity, strategic investments and financing transactions.
Track record of improving financial reporting, forecasting, controls, cash management and commercial insight.
Strong interest in data, automation, AI-driven reporting and finance transformation initiatives.
Experience with Oracle and enterprise-scale financial systems is advantageous.
Technical Expertise
Corporate Finance & Capital Markets
Financial Planning & Analysis
Budgeting & Forecasting
Treasury & Cash Management
Capital Allocation
International Tax & Corporate Structuring
Financial Reporting & Audit
Internal Controls & Governance
Investor Relations
Board Reporting
M&A Execution & Integration
Enterprise Risk Management
Leadership Attributes
Commercially minded with a strong strategic perspective.
Able to challenge and influence senior stakeholders while remaining collaborative and solutions-oriented.
Executive presence with credibility at Board, investor and leadership levels.
Hands-on leadership style with the ability to balance strategic priorities and operational execution.
Data-driven and analytical, with a deep understanding of value creation in digital and technology-enabled businesses.
Relationship-focused, low ego and highly collaborative.
Entrepreneurial mindset combined with strong governance and financial discipline.
Education & Qualifications
CPA, ACA, ACCA, CMA or equivalent professional accounting qualification preferred.
Bachelor's degree in Finance, Accounting, Economics, Business or a related discipline.
MBA or relevant postgraduate qualification beneficial.
Public company reporting and governance experience highly desirable.
Location & Travel
The role is ideally based on the East Coast of the United States. Flexible remote or hybrid working arrangements are available for the right candidate. Regular travel will be required for Board meetings, investor engagements, executive leadership sessions, transaction activity and key business initiatives. The successful candidate should be comfortable operating across multiple international time zones and engaging with stakeholders throughout North America, Europe, Latin America and other global markets.
Why Apply?
This is a rare opportunity to join a globally recognized technology and iGaming organization at a pivotal stage of its growth journey.
The successful candidate will have significant influence over corporate strategy, investor relations, governance, finance transformation, growth initiatives and long-term value creation.
The role offers substantial executive visibility, international exposure and the opportunity to shape the future direction of a highly ambitious global business.
About the Company
Our client is an established international online technology business operating within the regulated gaming and betting industry. With decades of experience, they have built a reputation for delivering highly reliable, scalable products that serve customers across multiple global markets.
Engineering sits at the heart of the business, with a strong focus on building high-performance systems capable of processing large volumes of real-time data while maintaining exceptional reliability and availability.
About the Role
We are looking for an experienced Senior Backend Engineer to join a newly established engineering team responsible for developing the next generation of backend services supporting trading, risk, and core platform capabilities.
This position offers the opportunity to influence technical direction from the beginning, working on both new product development and the evolution of existing enterprise systems. You will collaborate closely with engineering, architecture, and product teams to design solutions that are scalable, resilient, and built for high-volume production environments.
Key Responsibilities
Design, develop, and maintain scalable backend services using C# and .NET.
Build high-performance distributed systems capable of handling large volumes of real-time data.
Develop integrations with internal and external platforms using modern messaging technologies and APIs.
Enhance and modernize existing services while maintaining system stability and compatibility.
Troubleshoot production issues using monitoring, logging, and performance analysis tools.
Contribute to architectural decisions and engineering best practices.
Support automated deployment pipelines and containerized applications.
Work closely with cross-functional teams to deliver reliable, high-quality software.
Example Projects
Developing high-throughput data processing services that consume and transform real-time information from multiple external sources.
Building scalable integration services for third-party providers with a focus on reliability and performance.
Enhancing core backend services to support new platform functionality while ensuring stability for existing applications.
Improving platform performance, monitoring, and operational resilience across distributed services.
Requirements
5+ years of commercial experience developing applications with .NET and C#.
Strong background designing scalable distributed systems and microservices.
Experience working with event-driven or message-based architectures using technologies such as RabbitMQ or Kafka.
Experience building REST APIs and familiarity with gRPC or WebSocket communication.
Knowledge of Redis, Kubernetes, and cloud platforms, preferably Azure (AWS experience is also valuable).
Experience with monitoring and observability platforms such as Grafana, Splunk, or OpenTelemetry.
Comfortable working with CI/CD pipelines and containerized deployments.
Experience using AI-powered developer tools such as GitHub Copilot, Cursor, or similar.
Ability to work independently while contributing effectively within a collaborative engineering team.
Degree in Computer Science or equivalent commercial experience.
Nice to Have
Experience working in highly regulated or data-intensive industries such as fintech, financial services, payments, or online gaming.
Knowledge of automated integration or simulation testing.
Experience with GitOps and continuous deployment tools such as Argo CD.
Familiarity with actor-based concurrency frameworks such as Akka.NET.
Experience building low-latency, mission-critical backend platforms.
Head of Payment Service Providers (PSPs)
Location: Open to Canada (relocation provided), Cyprus, Barcelona, or Dubai
Compensation: $200,000 - $220,000 (CAD) + 100-130% Bonus
Our client is looking for a highly commercial, hands-on Head of Payment Service Providers (PSPs) to own and drive global payments strategy and execution.
The right fit is someone who has personally negotiated PSP contracts, onboarded payment providers, managed payment performance, resolved operational issues, optimized processing costs, and built payment coverage across multiple markets. You should be equally comfortable discussing payment routing logic with product and technology teams as you are negotiating commercial terms with acquirers, gateways, wallet providers, and alternative payment methods.
What You'll Be Doing
Own relationships with global PSPs, acquirers, gateways, card processors, wallet providers, and alternative payment providers.
Lead commercial negotiations, pricing reviews, contract renewals, and service-level discussions.
Identify and onboard new PSPs to improve coverage, conversion, and redundancy.
Drive optimization of processing costs, approval rates, and payment success metrics.
Build and execute PSP strategy across multiple international markets.
Develop and launch new payment methods and products.
Drive automation initiatives across payment operations and reconciliation processes.
Work closely with Finance, Product, Compliance, Risk, Treasury, and Technology teams.
What We're Looking For
Understanding of payments within gaming, gambling, fintech, crypto, or other high-risk industries
Significant experience managing Payment Service Providers (PSPs) directly
Deep understanding of global payment ecosystems, including cards, wallets, APMs, acquiring, gateway providers, and local payment methods
Strong commercial negotiation experience with PSPs and payment partners.
Track record of improving payment performance, coverage, and provider diversification
Strong leadership experience managing operational and technical teams
Hands-on approach with a willingness to get involved in day-to-day execution
Experience across both regulated and more challenging international payment markets
Experience leveraging automation and AI within payment operations
Why Join?
Join a globally recognized market leader in iGaming
Own a business-critical payments function with real influence
Work with senior leadership on international growth initiatives
Significant autonomy and visibility
Opportunity to build a truly global payments ecosystem
Pentasia is partnered with an exciting early-stage product company that is redefining fan engagement within the sports and gaming space. Our client is building a next-generation sports and casino sweepstakes platform and is looking for a Senior Mobile Developer to play a key role in shaping the future of its mobile experience.
This is a high-impact opportunity to join a fast-moving team where you'll have genuine ownership, influence product direction, and help scale a platform with ambitious growth plans.
The Opportunity
Mobile sits at the heart of our client's roadmap. As they evolve from a WebView-heavy architecture toward a fully native React Native experience, they are seeking an experienced mobile engineer who can help drive that transformation.
You'll be responsible for delivering intuitive, high-performance mobile experiences across iOS and Android, while working closely with Product, Design, Backend, and Frontend teams to improve user activation, engagement, and retention. This role would suit someone who thrives in a startup environment, enjoys solving complex mobile challenges, and wants the opportunity to have a direct impact on both product and technical strategy.
Key Responsibilities
Lead the evolution from a WebView-centric architecture to fully native, high-performance React Native applications
Design, build, and maintain premium mobile experiences across sports and gaming products
Work closely with backend teams to develop scalable and reliable API integrations, including real-time data handling, caching strategies, and network resilience
Collaborate with Product and Design teams to create polished user experiences featuring native interactions, animations, and gestures
Own and manage the mobile release lifecycle through CodePush, TestFlight, and Google Play
Monitor and optimize application performance using analytics and attribution platforms such as Firebase, GTM, and AppsFlyer
Establish engineering best practices, testing frameworks, tooling standards, and development processes for the mobile team
Requirements
4+ years of experience developing and shipping production mobile applications for both iOS and Android
Expert-level React Native and TypeScript experience
Strong understanding of mobile architecture, state management, navigation, and performance optimization
Experience working with analytics, user attribution, experimentation frameworks, and push notification platforms
Hands-on experience managing App Store Connect and Google Play Console
Strong knowledge of mobile performance diagnostics, profiling, and troubleshooting issues such as memory leaks and bridge bottlenecks
Comfortable working in a fast-paced, entrepreneurial environment
Passion for delivering exceptional user experiences with a keen eye for design detail
Strong communicator who can effectively challenge and influence product decisions when needed
Nice to Have
Experience within sports betting, gaming, iGaming, sweepstakes, fintech, or other real-time consumer products
Exposure to onboarding, activation, retention, and lifecycle-focused product initiatives
Knowledge of Swift and/or Kotlin
Experience contributing to product strategy and feature ideation
Familiarity with experimentation platforms, attribution tools, and engagement systems
What's on Offer
Competitive compensation package
Significant technical ownership and autonomy
The opportunity to influence the development of a rapidly growing mobile product
A collaborative engineering culture focused on innovation and delivery
Hybrid working flexibility in Toronto
Team events, social activities, stipend benefits, and a highly engaged work environment
Pentasia is partnering with an exciting high-growth online sweepstakes business that has recently completed a major rebrand and is entering its next phase of expansion.
As the business continues to scale, they are seeking a Director, Product & Commercial Analytics to become a key member of the leadership team. Reporting directly to the General Manager, this role will sit at the centre of commercial decision-making, helping shape product strategy, player growth, retention, payments performance, profitability, and overall business success.
This is far more than a reporting function. The successful candidate will use data to influence strategic decisions, challenge assumptions, identify growth opportunities, and provide leadership with the insights needed to scale a profitable and sustainable gaming business.
Key Responsibilities
Commercial & Player Analytics
Own and optimise key business metrics including LTV, ROAS, retention, profitability, player value and cohort performance.
Evaluate acquisition quality, CRM effectiveness, VIP performance and player lifecycle activity.
Develop frameworks that support investment and resource allocation decisions.
Product & Gaming Analytics
Partner with Product and Operations teams to assess game performance, promotional effectiveness, loyalty initiatives and personalisation strategies.
Analyse engagement, conversion, retention and monetisation metrics.
Support commercial decision-making through supplier and content performance analysis.
Payments, Risk & Sweepstakes Economics
Analyse payments performance, fraud trends, chargebacks, KYC outcomes and redemption behaviour.
Evaluate sweepstakes economics and identify indicators of operational or compliance risk.
Help ensure growth remains healthy, scalable and sustainable.
Forecasting & Strategic Decision Support
Build forecasting models across acquisition, retention, revenue and profitability.
Support budgeting, planning and scenario analysis.
Develop executive reporting frameworks and KPI governance processes.
Deliver strategic recommendations that directly impact business performance.
What We're Looking For
Required
5+ years of experience within analytics, strategy, product analytics, gaming analytics or a related field.
Strong SQL and business intelligence expertise.
Proven ability to translate complex data into commercial decisions.
Experience partnering with senior stakeholders and cross-functional teams.
Excellent communication, analytical and problem-solving skills.
Preferred
Experience within Sweepstakes, Social Casino or iGaming.
Knowledge of player value modelling, CRM analytics, payments, fraud or retention.
Experience with forecasting, experimentation and statistical analysis.
Familiarity with tools such as Snowflake, Databricks, Power BI, Tableau or Python.
Why Join?
This is a rare opportunity to join a rapidly scaling gaming business at a pivotal stage of growth. You will work directly with executive leadership, influence strategic direction, and build the analytical foundations that drive long-term commercial success.
Head of VIP & Loyalty
Location: Remote (North America and Europe)
Compensation: $130,000/base (USD) + Bonus + Equity
Our client is a fast-growing online gaming company redefining how players engage with casino entertainment across North America.
We are seeking a Head of VIP & Loyalty to join the leadership team and own the strategy, execution, and evolution of VIP and loyalty programs. This role is ideal for a commercially minded, player-first leader who thrives at the intersection of hospitality, analytics, and retention strategy in a fast-paced gaming environment.
Position Summary
The Head of VIP & Loyalty is responsible for developing and scaling VIP, loyalty, and high-value player strategies that drive long-term retention, profitability, and player satisfaction. Reporting directly to the General Manager, this role owns the lifecycle, engagement, and value of the company’s most important player segments while building a scalable VIP and loyalty framework to support growth.
The ideal candidate brings a strong balance of relationship management, commercial decision-making, and data-driven thinking, with hands-on experience managing high-value players in online gaming environments.
Key Responsibilities
Own the end-to-end VIP strategy and lifecycle management for high-value and emerging VIP players
Develop segmentation frameworks to identify, grow, and retain VIP players
Create personalized experiences that strengthen engagement, retention, and long-term loyalty
Monitor player value, profitability, retention, and lifetime performance
Partner with CRM and Product teams to evolve loyalty, rewards, and engagement programs
Design benefits, experiences, and promotional frameworks that drive sustainable player value
Establish reinvestment frameworks and player treatment guidelines
Evaluate offer effectiveness, promotional efficiency, and player profitability
Balance premium player experience with responsible commercial decision-making
Champion exceptional service standards for VIP and high-value players
Partner cross-functionally with Customer Support, Payments, Risk, Product, and Analytics teams to remove friction across key player journeys
Lead, develop, and scale the VIP team while setting performance standards and operating processes
Act as a key advocate for the voice of the player within the leadership team
Qualifications
5+ years of experience in VIP, loyalty, CRM, or player development roles
Background in online casino, iGaming, sports betting, sweepstakes, or social casino
Strong understanding of player retention, engagement, and lifecycle management
Proven experience managing high-value player segments
Strong analytical, commercial, and strategic decision-making skills
Excellent communication and leadership capabilities
Why Join The Team?
You enjoy building meaningful, long-term player relationships
You thrive in roles that blend hospitality, analytics, and commercial strategy
You want ownership and influence within a growing gaming business
You value autonomy, leadership impact, and cross-functional collaboration
You believe loyalty is earned through exceptional experiences and thoughtful engagement