We're the commercial platform helping Gaming companies build capability and make better decisions - and for 25 years, the leading recruitment consultancy in Gaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
Senior Performance Marketing Analyst
About the Opportunity
Our client is a fast-growing online gaming and entertainment business that invests heavily in customer acquisition across paid media, CRM, affiliate, referral, and influencer channels. They are seeking a highly analytical and commercially minded Senior Performance Marketing Analyst to help drive smarter marketing investment decisions and maximize player value.
This is a senior, hands-on analytics role with significant visibility across Marketing, CRM, Product, Data, and Executive Leadership teams. The successful candidate will own the analytical view of customer acquisition from first touch through to long-term player value, delivering insights that directly influence marketing spend, acquisition efficiency, and business growth.
If you thrive in a data-driven environment, enjoy solving complex business challenges, and want your analysis to directly impact strategic decision-making, this could be an excellent opportunity.
Key Responsibilities
Marketing Performance & Budget Optimization
Act as the primary analytics partner for acquisition channels including Paid Media, CRM, Affiliates, Referral, and Influencer Marketing.
Evaluate channel performance using core metrics such as CAC, ROAS, LTV:CAC, retention, revenue contribution, and payback period.
Assess customer acquisition quality across the full player lifecycle, focusing on long-term value rather than short-term volume.
Deliver actionable budget allocation and investment recommendations to senior stakeholders.
Monitor performance outcomes and measure the impact of optimization decisions.
Experimentation & Incrementality
Design, execute, and analyze A/B tests across creative, audience targeting, promotional offers, and landing page experiences.
Ensure testing methodologies are statistically sound and capable of producing actionable insights.
Measure incremental marketing impact and provide clear recommendations regarding scaling, optimising, or discontinuing initiatives.
Foster a test-and-learn culture across acquisition and CRM functions.
Attribution, Forecasting & Modelling
Develop and maintain attribution frameworks that support accurate source evaluation and budget planning.
Build cohort analyses, LTV forecasting models, and predictive insights to support acquisition strategy.
Identify and account for performance distortions such as seasonality, channel mix changes, and high-value player behaviours.
Support long-term growth planning through data-driven forecasting and spend pacing recommendations.
Data & Analytics Ownership
Write and maintain complex SQL queries within Snowflake or similar cloud-based data environments.
Own and improve marketing data products, ensuring reporting datasets are accurate, scalable, and well-documented.
Partner with Data and Engineering teams to improve data quality, tracking implementation, and reporting infrastructure.
Leverage AI-powered tools and automation to increase analytical efficiency and accelerate decision-making.
Reporting & Stakeholder Management
Develop and maintain reporting frameworks focused on acquisition efficiency, marketing performance, player value, and revenue growth.
Present insights and recommendations to senior leadership in a clear, commercially focused manner.
Translate complex analytical findings into actionable business strategies.
Influence decision-making across Marketing, Product, CRM, and Leadership teams.
What Success Looks Like
Marketing and leadership teams rely on your data and recommendations to make critical investment decisions.
Acquisition efficiency, player value, and marketing ROI improve as a direct result of your analysis.
Testing programmes consistently produce actionable outcomes and measurable business impact.
Marketing performance data is trusted, documented, and widely adopted across the organisation.
Data-driven decision-making becomes embedded within the growth and acquisition functions.
Required Experience
5+ years' experience in Marketing Analytics, Performance Marketing Analytics, Business Intelligence, or a related analytical function.
Prior experience within online gaming, betting, casino, sports wagering, fintech, subscription businesses, or other high-volume consumer environments is highly desirable.
Advanced SQL skills, with strong experience writing, optimising, and troubleshooting complex queries.
Proven experience evaluating acquisition channel performance and marketing ROI.
Strong understanding of performance marketing metrics including CAC, ROAS, LTV, LTV:CAC, retention, payback period, and attribution.
Experience designing and analysing A/B testing frameworks that have influenced commercial and budget decisions.
Strong BI and reporting experience using tools such as Looker, Tableau, Power BI, or similar platforms.
Exceptional stakeholder management and communication skills, with experience presenting insights to senior leadership.
Demonstrated ability to work cross-functionally with Marketing, CRM, Product, Engineering, and Data teams.
Preferred Experience
Python for automation, advanced analytics, or predictive modelling.
Marketing Mix Modelling (MMM), media attribution, incrementality testing, or budget optimisation methodologies.
Experience building customer lifetime value and forecasting models.
Knowledge of VIP programmes, player segmentation, value scoring, or loyalty frameworks.
Familiarity with regulatory environments within online gaming, betting, or other regulated industries.
Additional Requirements
3+ years of hands-on A/B testing experience.
4+ years of advanced SQL experience.
Experience working with large, complex datasets and identifying data anomalies, trends, and growth opportunities.
Why Apply?
This is an opportunity to join a high-growth business where analytics plays a central role in commercial decision-making. The successful candidate will enjoy significant ownership, direct exposure to senior leadership, and the ability to directly influence acquisition strategy and business performance.
If you're passionate about turning data into strategic action and enjoy working in a fast-paced, performance-driven environment, we'd love to hear from you.
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking an experienced Casino Marketing & Growth Advisor with a successful track record scaling international gaming businesses.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Advise on global marketing and growth strategies.
• Develop influencer, streamer and creator programs.
• Build affiliate and partnership initiatives.
• Optimize acquisition funnels from awareness through retention.
• Analyze CAC, FTD, LTV and ROI performance metrics.
• Support international expansion across key markets.
• Guide marketing organization design and partner management.
REQUIREMENTS
• 10+ years of marketing and growth experience.
• 5+ years in Casino, iGaming, Social Casino, Sweepstakes or Crypto Casino.
• Strong background in influencer, affiliate and sponsorship marketing.
• Experience with well established operators preferred.
• Strong analytical and commercial skills.
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking a senior Performance Marketing & User Acquisition Advisor with proven experience scaling customer acquisition for casino and gaming businesses.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Develop global user acquisition strategies.
• Manage and optimize performance marketing across Google, Meta, TikTok, DSP and programmatic channels.
• Improve conversion through the full acquisition funnel.
• Review CAC, CPA, ROAS, FTD, LTV and payback performance.
• Establish testing frameworks for audiences, creatives and landing pages.
• Analyze cohort quality and budget allocation.
• Support scaling while maintaining profitable unit economics.
REQUIREMENTS
• 8+ years of performance marketing or user acquisition experience.
• 5+ years within Casino, iGaming, Social Casino, Sweepstakes or Crypto Casino.
• Experience managing substantial acquisition budgets.
• Expertise across Google, Meta, TikTok, DSP and programmatic channels.
• Strong understanding of cohort analysis, player quality and ROI optimization.
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking a senior Casino Product Strategy Advisor with experience building and scaling large online casino, sweepstakes, social casino or crypto gaming products.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Advise on overall product strategy and roadmap.
• Review platform architecture and core user journeys.
• Optimize lobby, wallet, payments, rewards, VIP, referral and CRM experiences.
• Improve product funnels from registration through retention.
• Establish KPI frameworks and data-driven decision making.
• Provide guidance on product team structure and development processes.
• Support international expansion and localization initiatives.
REQUIREMENTS
• 8+ years of product experience within gaming or iGaming.
• Experience scaling consumer-facing gaming platforms.
• Strong knowledge of monetization, CRM, VIP, rewards and payments.
• Experience with well known Social, or sweepstakes casino organizations preferred.
• Strong commercial and analytical mindset.
CASINO OPERATIONS ADVISOR
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking an experienced Casino Operations Advisor with deep hands-on experience operating and scaling Social Casino, Sweepstakes, iGaming, Online Casino, or Crypto Casino businesses.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Advise on casino business operations and operating models.
• Optimize the player lifecycle from acquisition through VIP retention and reactivation.
• Advise on VIP strategy, CRM, retention, promotions and rewards.
• Analyze business performance and identify growth opportunities.
• Provide guidance on operational KPIs including DAU, FTD, GGR, NGR, ARPU, LTV and retention.
• Support market expansion, planning and new initiatives.
• Partner with Product, Marketing, Payments, Risk, Data and Customer Service functions.
REQUIREMENTS
• 8+ years of experience in iGaming, Social Casino, Sweepstakes or Crypto Casino.
• Proven track record scaling gaming operations.
• Strong background in operations, CRM, VIP, retention and monetization.
• Experience with well known operators preferred.
• Data-driven and commercially focused mindset.
About the Opportunity
My client is a fast-growing online entertainment business operating within the highly competitive social gaming and sweepstakes space across the United States. Following significant investment in growth, marketing, and customer acquisition, they are now looking to hire a Paid Media Manager to take ownership of paid user acquisition across both established and emerging advertising channels. This is a highly visible role offering genuine autonomy, ownership, and the opportunity to help build and shape the paid acquisition function. The successful candidate will be entrusted with meaningful budgets and will play a key role in driving sustainable user growth across the US market. The client is seeking a commercially minded performance marketer who thrives in fast-paced environments and enjoys identifying new opportunities rather than simply maintaining existing campaigns.
The Role
As Paid Media Manager, you will be responsible for the strategy, execution, optimization, and scaling of paid acquisition campaigns across multiple channels. Working closely with creative, product, and data teams, you'll focus on driving high-quality user acquisition while continuously improving efficiency and long-term customer value. Success in this role will be measured not only through traditional acquisition metrics but through a deep understanding of downstream customer behavior, retention, lifetime value, and overall commercial impact. This is an excellent opportunity for an ambitious performance marketer who enjoys testing new ideas, scaling winning campaigns, and taking full ownership of acquisition performance.
Key Responsibilities
Paid Media Strategy & Execution
Own the day-to-day management of paid acquisition activity across multiple digital advertising platforms.
Develop and implement growth strategies designed to drive scalable and profitable user acquisition.
Build, launch, manage, and optimize campaigns across paid social, search, display, programmatic, and emerging channels.
Budget & Performance Management
Manage and allocate substantial media budgets across channels, audiences, campaigns, and geographic markets.
Monitor acquisition performance using metrics including CAC, CPA, ROAS, LTV, retention, deposit behavior, and overall user quality.
Identify opportunities to scale successful campaigns while maintaining acquisition efficiency.
Testing & Optimization
Develop structured testing frameworks covering creatives, audiences, offers, landing pages, bidding strategies, and channel performance.
Partner closely with creative teams to continuously improve ad performance through rapid experimentation and iteration.
Analyze performance data to uncover trends, opportunities, and optimization priorities.
Attribution & Measurement
Work alongside technical and analytics teams to improve measurement frameworks and attribution accuracy.
Support implementation and optimization of tracking solutions including pixels, Conversion APIs, server-side tracking, and incrementality testing.
Evaluate performance beyond platform-reported metrics to understand true business impact.
Growth & New Channel Development
Research, validate, and scale new acquisition channels and opportunities.
Explore emerging media platforms, influencer amplification strategies, Connected TV (CTV), native advertising, audio, and programmatic solutions.
Identify growth opportunities across different states, audiences, and demographic segments within the US market.
Reporting & Insights
Produce regular reporting on channel performance, campaign effectiveness, testing outcomes, spend allocation, and user quality.
Deliver actionable recommendations to stakeholders and leadership teams.
Develop a strong understanding of the channels, creatives, audiences, and markets generating the highest-value users.
Compliance & Industry Awareness
Stay informed on advertising policies relevant to social gaming, sweepstakes, fintech, and other regulated industries.
Ensure acquisition activity remains compliant with platform policies and applicable market regulations.
Requirements
Essential Experience
1-4+ years of experience within Paid Media, Performance Marketing, User Acquisition, or Growth Marketing.
Hands-on experience managing campaigns across one or more platforms including Meta, TikTok, Google, Snapchat, Reddit, X, Native, Display, or Programmatic channels.
Strong commercial understanding of acquisition metrics including CAC, CPA, ROAS, retention, attribution, payback periods, and customer lifetime value.
Demonstrated ability to analyze performance data and make optimization decisions quickly and effectively.
Experience managing budgets and scaling successful campaigns.
Strong understanding of creative performance drivers and paid social best practices.
Comfortable operating with a high degree of ownership and accountability.
Preferred Background
Experience within social casino, gaming, sweepstakes, iGaming, sportsbook, fintech, crypto, eCommerce, or other high-growth consumer sectors.
Experience running acquisition campaigns targeting US audiences.
Exposure to attribution platforms, server-side tracking, Conversion APIs, and incrementality testing.
Experience evaluating performance at state, regional, or market level.
Advanced Excel and/or Google Sheets skills.
Experience working closely with creative production teams.
Understanding of advertising regulations within regulated industries.
What Success Looks Like
Consistently scaling profitable paid acquisition activity.
Identifying and validating new growth channels.
Improving acquisition efficiency while maintaining long-term customer value.
Building a strong understanding of audience, geographic, and creative performance.
Successfully moving promising campaigns from testing to meaningful spend.
Contributing to the ongoing development of a high-performing acquisition function.
Acting as a true owner of paid growth rather than simply managing campaigns.
Why Apply?
Fully remote and location-flexible opportunity.
High level of ownership and decision-making authority.
Opportunity to help build and shape a growing paid acquisition function.
Significant influence over channel strategy, testing frameworks, budget allocation, and growth initiatives.
Join a business investing heavily in marketing, user acquisition, and expansion.
Competitive salary plus bonus structure.
Staff Infrastructure Engineer
We are looking for a Staff Infrastructure Engineer who combines strong infrastructure expertise & software engineering mindset.
This is a hands-on role for someone who is comfortable owning production infrastructure, solving complex reliability and scalability problems, and building internal tools that help engineering teams move faster.
Main Responsibilities
Design, maintain, and improve cloud infrastructure and production systems.
Work extensively with Kubernetes and distributed systems.
Improve reliability, scalability, monitoring, and developer productivity.
Build and maintain internal infrastructure tooling and automation.
Troubleshoot complex production issues and proactively prevent future problems.
Work closely with software engineers in a highly technical, collaborative environment.
Requirements
+9 years of experience in Infrastructure, Platform Engineering, SRE, or Software Engineering with an infrastructure focus.
Solid software engineering and programming skills.
Strong hands-on experience with Kubernetes / EKS.
Experience with Kafka or similar distributed messaging systems.
Strong understanding of cloud infrastructure.
Experience with technologies such as PostgreSQL and Redis is a plus.
Comfortable working with production-critical distributed systems.
Highly autonomous
You will join a senior, fast-moving engineering team where people are trusted to take ownership and make decisions.
The role offers lots of flexibility, but it suits someone comfortable working in an environment where production issues may require attention outside standard business hours.
Player Support Representative – Remote | Digital | Crypto
Location: Remote (North America)
Compensation: $25-$30 USD/hour
Schedule: 5 days per week
Weekends: Required on a rotating basis
About the Role
Our client is seeking customer-focused Player Support Representatives to deliver exceptional support experiences through live chat. You'll serve as the primary point of contact for users, helping to resolve questions, troubleshoot issues, and ensure a positive customer experience.
This is an excellent opportunity for candidates who are strong communicators, quick thinkers, and passionate about helping others. Industry experience is not required; training will be provided.
Responsibilities
Provide professional, timely support via live chat.
Assist users with accounts, platform, and general support inquiries.
Deliver personalized customer service and maintain a customer-first approach.
Troubleshoot issues and identify effective solutions.
Accurately document and escalate issues when necessary.
Maintain a high standard of written communication and professionalism.
What We're Looking For
Excellent written communication skills with strong grammar.
Customer service or support experience preferred.
Strong problem-solving and critical-thinking abilities.
Ability to multitask and manage multiple conversations.
Comfortable working in a fast-paced remote environment.
Adaptable, coachable, and eager to learn.
Strong attention to detail and customer focus.
Why Consider This Opportunity?
Fully remote work environment
Competitive hourly compensation
High-growth company with career advancement opportunities
Collaborative and supportive team culture
Comprehensive training provided
Opportunity to work in a rapidly evolving industry
Interested candidates should have a passion for customer service, strong written communication skills, and a desire to grow within a fast-paced support organization.
$40,000–$60,000/year (commensurate with experience)
Customer Support Representative
Location: New Jersey (On-Site)
Compensation: $40,000–$60,000/year (commensurate with experience)
About the Opportunity
Our client is a fast-growing, international digital entertainment company operating within the regulated online gaming industry. We are seeking customer-focused professionals who are passionate about helping people, solving problems, and delivering exceptional service experiences.
What You'll Be Doing
As a Customer Support Representative, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels.
Key responsibilities include:
Responding to customer inquiries via live chat, email, and phone
Investigating and resolving account-related questions and concerns
Assisting customers with account verification, transactions, and general platform navigation
Troubleshooting technical issues and escalating complex cases when necessary
Delivering a high standard of customer service while meeting quality and productivity targets
Accurately documenting customer interactions and case resolutions
Working collaboratively with internal departments to ensure prompt issue resolution
Promoting responsible customer engagement and adhering to regulatory requirements
Qualifications
New Jersey residency (required)
Strong communication and customer service skills
Problem-solving, organization, and multitasking skills
Ability to work in a fast-paced environment
Customer support experience across chat, email, or phone
Gaming, fintech, payments, or regulated-industry experience (preferred)
Bilingual proficiency (preferred)
Benefits
Medical insurance
Career development opportunities
Exposure to a global, technology-driven business
Opportunity to build a long-term career in a rapidly growing industry