We're the commercial platform helping Gaming companies build capability and make better decisions - and for 25 years, the leading recruitment consultancy in Gaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking an experienced Casino Marketing & Growth Advisor with a successful track record scaling international gaming businesses.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Advise on global marketing and growth strategies.
• Develop influencer, streamer and creator programs.
• Build affiliate and partnership initiatives.
• Optimize acquisition funnels from awareness through retention.
• Analyze CAC, FTD, LTV and ROI performance metrics.
• Support international expansion across key markets.
• Guide marketing organization design and partner management.
REQUIREMENTS
• 10+ years of marketing and growth experience.
• 5+ years in Casino, iGaming, Social Casino, Sweepstakes or Crypto Casino.
• Strong background in influencer, affiliate and sponsorship marketing.
• Experience with well established operators preferred.
• Strong analytical and commercial skills.
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking a senior Performance Marketing & User Acquisition Advisor with proven experience scaling customer acquisition for casino and gaming businesses.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Develop global user acquisition strategies.
• Manage and optimize performance marketing across Google, Meta, TikTok, DSP and programmatic channels.
• Improve conversion through the full acquisition funnel.
• Review CAC, CPA, ROAS, FTD, LTV and payback performance.
• Establish testing frameworks for audiences, creatives and landing pages.
• Analyze cohort quality and budget allocation.
• Support scaling while maintaining profitable unit economics.
REQUIREMENTS
• 8+ years of performance marketing or user acquisition experience.
• 5+ years within Casino, iGaming, Social Casino, Sweepstakes or Crypto Casino.
• Experience managing substantial acquisition budgets.
• Expertise across Google, Meta, TikTok, DSP and programmatic channels.
• Strong understanding of cohort analysis, player quality and ROI optimization.
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking a senior Casino Product Strategy Advisor with experience building and scaling large online casino, sweepstakes, social casino or crypto gaming products.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Advise on overall product strategy and roadmap.
• Review platform architecture and core user journeys.
• Optimize lobby, wallet, payments, rewards, VIP, referral and CRM experiences.
• Improve product funnels from registration through retention.
• Establish KPI frameworks and data-driven decision making.
• Provide guidance on product team structure and development processes.
• Support international expansion and localization initiatives.
REQUIREMENTS
• 8+ years of product experience within gaming or iGaming.
• Experience scaling consumer-facing gaming platforms.
• Strong knowledge of monetization, CRM, VIP, rewards and payments.
• Experience with well known Social, or sweepstakes casino organizations preferred.
• Strong commercial and analytical mindset.
CASINO OPERATIONS ADVISOR
Our client is a well-established and rapidly growing Sweepstakes Casino operator with a strong reputation for innovation, player experience, and commercial success. Operating across multiple international markets, they have built a high-performing business centered around technology, data-driven decision making, and premium casino entertainment. As they continue to scale, they are seeking talented professionals who thrive in fast-paced environments and want to play a key role in shaping the future growth of the organization. They are seeking an experienced Casino Operations Advisor with deep hands-on experience operating and scaling Social Casino, Sweepstakes, iGaming, Online Casino, or Crypto Casino businesses.
Location: Global / Remote
Engagement: Consulting, Advisory, Project-Based, Flexible with potential full-time opportunity.
KEY RESPONSIBILITIES
• Advise on casino business operations and operating models.
• Optimize the player lifecycle from acquisition through VIP retention and reactivation.
• Advise on VIP strategy, CRM, retention, promotions and rewards.
• Analyze business performance and identify growth opportunities.
• Provide guidance on operational KPIs including DAU, FTD, GGR, NGR, ARPU, LTV and retention.
• Support market expansion, planning and new initiatives.
• Partner with Product, Marketing, Payments, Risk, Data and Customer Service functions.
REQUIREMENTS
• 8+ years of experience in iGaming, Social Casino, Sweepstakes or Crypto Casino.
• Proven track record scaling gaming operations.
• Strong background in operations, CRM, VIP, retention and monetization.
• Experience with well known operators preferred.
• Data-driven and commercially focused mindset.
About the Opportunity
My client is a fast-growing online entertainment business operating within the highly competitive social gaming and sweepstakes space across the United States. Following significant investment in growth, marketing, and customer acquisition, they are now looking to hire a Paid Media Manager to take ownership of paid user acquisition across both established and emerging advertising channels. This is a highly visible role offering genuine autonomy, ownership, and the opportunity to help build and shape the paid acquisition function. The successful candidate will be entrusted with meaningful budgets and will play a key role in driving sustainable user growth across the US market. The client is seeking a commercially minded performance marketer who thrives in fast-paced environments and enjoys identifying new opportunities rather than simply maintaining existing campaigns.
The Role
As Paid Media Manager, you will be responsible for the strategy, execution, optimization, and scaling of paid acquisition campaigns across multiple channels. Working closely with creative, product, and data teams, you'll focus on driving high-quality user acquisition while continuously improving efficiency and long-term customer value. Success in this role will be measured not only through traditional acquisition metrics but through a deep understanding of downstream customer behavior, retention, lifetime value, and overall commercial impact. This is an excellent opportunity for an ambitious performance marketer who enjoys testing new ideas, scaling winning campaigns, and taking full ownership of acquisition performance.
Key Responsibilities
Paid Media Strategy & Execution
Own the day-to-day management of paid acquisition activity across multiple digital advertising platforms.
Develop and implement growth strategies designed to drive scalable and profitable user acquisition.
Build, launch, manage, and optimize campaigns across paid social, search, display, programmatic, and emerging channels.
Budget & Performance Management
Manage and allocate substantial media budgets across channels, audiences, campaigns, and geographic markets.
Monitor acquisition performance using metrics including CAC, CPA, ROAS, LTV, retention, deposit behavior, and overall user quality.
Identify opportunities to scale successful campaigns while maintaining acquisition efficiency.
Testing & Optimization
Develop structured testing frameworks covering creatives, audiences, offers, landing pages, bidding strategies, and channel performance.
Partner closely with creative teams to continuously improve ad performance through rapid experimentation and iteration.
Analyze performance data to uncover trends, opportunities, and optimization priorities.
Attribution & Measurement
Work alongside technical and analytics teams to improve measurement frameworks and attribution accuracy.
Support implementation and optimization of tracking solutions including pixels, Conversion APIs, server-side tracking, and incrementality testing.
Evaluate performance beyond platform-reported metrics to understand true business impact.
Growth & New Channel Development
Research, validate, and scale new acquisition channels and opportunities.
Explore emerging media platforms, influencer amplification strategies, Connected TV (CTV), native advertising, audio, and programmatic solutions.
Identify growth opportunities across different states, audiences, and demographic segments within the US market.
Reporting & Insights
Produce regular reporting on channel performance, campaign effectiveness, testing outcomes, spend allocation, and user quality.
Deliver actionable recommendations to stakeholders and leadership teams.
Develop a strong understanding of the channels, creatives, audiences, and markets generating the highest-value users.
Compliance & Industry Awareness
Stay informed on advertising policies relevant to social gaming, sweepstakes, fintech, and other regulated industries.
Ensure acquisition activity remains compliant with platform policies and applicable market regulations.
Requirements
Essential Experience
1-4+ years of experience within Paid Media, Performance Marketing, User Acquisition, or Growth Marketing.
Hands-on experience managing campaigns across one or more platforms including Meta, TikTok, Google, Snapchat, Reddit, X, Native, Display, or Programmatic channels.
Strong commercial understanding of acquisition metrics including CAC, CPA, ROAS, retention, attribution, payback periods, and customer lifetime value.
Demonstrated ability to analyze performance data and make optimization decisions quickly and effectively.
Experience managing budgets and scaling successful campaigns.
Strong understanding of creative performance drivers and paid social best practices.
Comfortable operating with a high degree of ownership and accountability.
Preferred Background
Experience within social casino, gaming, sweepstakes, iGaming, sportsbook, fintech, crypto, eCommerce, or other high-growth consumer sectors.
Experience running acquisition campaigns targeting US audiences.
Exposure to attribution platforms, server-side tracking, Conversion APIs, and incrementality testing.
Experience evaluating performance at state, regional, or market level.
Advanced Excel and/or Google Sheets skills.
Experience working closely with creative production teams.
Understanding of advertising regulations within regulated industries.
What Success Looks Like
Consistently scaling profitable paid acquisition activity.
Identifying and validating new growth channels.
Improving acquisition efficiency while maintaining long-term customer value.
Building a strong understanding of audience, geographic, and creative performance.
Successfully moving promising campaigns from testing to meaningful spend.
Contributing to the ongoing development of a high-performing acquisition function.
Acting as a true owner of paid growth rather than simply managing campaigns.
Why Apply?
Fully remote and location-flexible opportunity.
High level of ownership and decision-making authority.
Opportunity to help build and shape a growing paid acquisition function.
Significant influence over channel strategy, testing frameworks, budget allocation, and growth initiatives.
Join a business investing heavily in marketing, user acquisition, and expansion.
Competitive salary plus bonus structure.
Staff Infrastructure Engineer
We are looking for a Staff Infrastructure Engineer who combines strong infrastructure expertise & software engineering mindset.
This is a hands-on role for someone who is comfortable owning production infrastructure, solving complex reliability and scalability problems, and building internal tools that help engineering teams move faster.
Main Responsibilities
Design, maintain, and improve cloud infrastructure and production systems.
Work extensively with Kubernetes and distributed systems.
Improve reliability, scalability, monitoring, and developer productivity.
Build and maintain internal infrastructure tooling and automation.
Troubleshoot complex production issues and proactively prevent future problems.
Work closely with software engineers in a highly technical, collaborative environment.
Requirements
+9 years of experience in Infrastructure, Platform Engineering, SRE, or Software Engineering with an infrastructure focus.
Solid software engineering and programming skills.
Strong hands-on experience with Kubernetes / EKS.
Experience with Kafka or similar distributed messaging systems.
Strong understanding of cloud infrastructure.
Experience with technologies such as PostgreSQL and Redis is a plus.
Comfortable working with production-critical distributed systems.
Highly autonomous
You will join a senior, fast-moving engineering team where people are trusted to take ownership and make decisions.
The role offers lots of flexibility, but it suits someone comfortable working in an environment where production issues may require attention outside standard business hours.
Player Support Representative – Remote | Digital | Crypto
Location: Remote (North America)
Compensation: $25-$30 USD/hour
Schedule: 5 days per week
Weekends: Required on a rotating basis
About the Role
Our client is seeking customer-focused Player Support Representatives to deliver exceptional support experiences through live chat. You'll serve as the primary point of contact for users, helping to resolve questions, troubleshoot issues, and ensure a positive customer experience.
This is an excellent opportunity for candidates who are strong communicators, quick thinkers, and passionate about helping others. Industry experience is not required; training will be provided.
Responsibilities
Provide professional, timely support via live chat.
Assist users with accounts, platform, and general support inquiries.
Deliver personalized customer service and maintain a customer-first approach.
Troubleshoot issues and identify effective solutions.
Accurately document and escalate issues when necessary.
Maintain a high standard of written communication and professionalism.
What We're Looking For
Excellent written communication skills with strong grammar.
Customer service or support experience preferred.
Strong problem-solving and critical-thinking abilities.
Ability to multitask and manage multiple conversations.
Comfortable working in a fast-paced remote environment.
Adaptable, coachable, and eager to learn.
Strong attention to detail and customer focus.
Why Consider This Opportunity?
Fully remote work environment
Competitive hourly compensation
High-growth company with career advancement opportunities
Collaborative and supportive team culture
Comprehensive training provided
Opportunity to work in a rapidly evolving industry
Interested candidates should have a passion for customer service, strong written communication skills, and a desire to grow within a fast-paced support organization.
Payments Manager | New Jersey | iGaming
Location: New Jersey (Remote)
Compensation: $70,000–$100,000/year (with potential flexibility based on experience)
About the Opportunity
Our client is a fast-growing digital entertainment company preparing to expand its regulated online gaming operations in New Jersey. We are seeking a hands-on Payments Manager to lead payment operations, fraud and risk controls, and oversight of automated reconciliation and reporting.
What You'll Be Doing
As Payments Manager, you will oversee day-to-day payment operations while strengthening fraud prevention, regulatory compliance, and transaction performance. You will collaborate closely with Finance, Compliance, Operations, Customer Support, Product, and IT.
Overseeing customer withdrawals, refunds, manual transactions, bank wire deposits, and related approval processes
Monitoring and optimizing automated and manual payment review processes for accuracy, efficiency, and regulatory compliance
Partnering with Finance to oversee automated reconciliation, reporting, and daily payment requirements
Analyzing transaction performance, chargebacks, fraud trends, and customer payment behavior to identify risks and improvement opportunities
Configuring and refining fraud rules and payment checks to improve approval rates while minimizing losses
Investigating customer activity, managing chargebacks, and gathering evidence through case resolution
Coordinating with Compliance on AML reviews and required regulatory reporting
Overseeing KYC workflows and ensuring customer verifications are completed accurately
Collaborating with Product and IT to test and improve payment flows, automated controls, and fraud-detection tools
Supporting customer-facing teams with complex payment inquiries and escalations
Producing clear internal reporting on payment gateways, chargebacks, fraud, and key operational metrics
Qualifications
Bachelor's degree or equivalent relevant work experience
2+ years of experience in payments, fraud, AML, risk, or a related analytical role
1+ year of experience in iGaming
Knowledge of payment operations, fraud controls, chargebacks, KYC, and regulated reporting
Understanding of financial reconciliation and automated reconciliation and reporting processes
Strong analytical, decision-making, organizational, and problem-solving skills
Excellent written and verbal communication skills, with the ability to collaborate across teams and levels
Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook
Ability to work independently, learn quickly, and take ownership in a fast-paced environment
Willingness to work nights, weekends, and holidays as business needs require
New Jersey residency and work location required
Ability to obtain and maintain all required New Jersey Division of Gaming Enforcement licenses and approvals
Benefits
401(k) plan
Medical, dental, and vision insurance
Career development opportunities
Exposure to a growing, technology-driven business in a regulated industry
Opportunity to help shape payment operations during an important stage of growth
$40,000–$60,000/year (commensurate with experience)
Customer Support Representative
Location: New Jersey (On-Site)
Compensation: $40,000–$60,000/year (commensurate with experience)
About the Opportunity
Our client is a fast-growing, international digital entertainment company operating within the regulated online gaming industry. We are seeking customer-focused professionals who are passionate about helping people, solving problems, and delivering exceptional service experiences.
What You'll Be Doing
As a Customer Support Representative, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels.
Key responsibilities include:
Responding to customer inquiries via live chat, email, and phone
Investigating and resolving account-related questions and concerns
Assisting customers with account verification, transactions, and general platform navigation
Troubleshooting technical issues and escalating complex cases when necessary
Delivering a high standard of customer service while meeting quality and productivity targets
Accurately documenting customer interactions and case resolutions
Working collaboratively with internal departments to ensure prompt issue resolution
Promoting responsible customer engagement and adhering to regulatory requirements
Qualifications
New Jersey residency (required)
Strong communication and customer service skills
Problem-solving, organization, and multitasking skills
Ability to work in a fast-paced environment
Customer support experience across chat, email, or phone
Gaming, fintech, payments, or regulated-industry experience (preferred)
Bilingual proficiency (preferred)
Benefits
Medical insurance
Career development opportunities
Exposure to a global, technology-driven business
Opportunity to build a long-term career in a rapidly growing industry
About the Opportunity
Our client is a rapidly growing business operating within the sports, gaming, media, entertainment, and technology sectors. They are seeking an ambitious Sales Associate to join their Charlotte office and play a key role in driving commercial growth.
This is an excellent opportunity for someone early in their sales career who is looking to join a high-growth organization where they can learn from experienced commercial leaders, develop new business skills, and build a long-term career in sales.
Industry experience is not required. The client is primarily looking for someone who is driven, coachable, commercially minded, and eager to succeed.
Responsibilities
Identify and engage prospective customers through outbound outreach, networking, and market research.
Generate and qualify new business opportunities for the commercial team.
Build relationships with prospective clients and key decision-makers.
Conduct outreach via phone, email, LinkedIn, and other communication channels.
Schedule meetings and support senior sales team members throughout the sales process.
Maintain accurate records and activity within CRM platforms.
Assist with proposals, presentations, and client communications.
Research market trends and identify potential areas for business growth.
Attend industry events, conferences, and networking opportunities when required.
Collaborate with internal teams to support revenue-generating initiatives.
Requirements
Approximately 1+ year of experience in Sales, Business Development, Recruitment, Account Management, Customer Success, or another client-facing role.
Excellent communication and interpersonal skills.
Strong motivation to build a successful career in sales.
Confident engaging with prospective clients and building relationships.
Highly organized with strong attention to detail.
Self-motivated, proactive, and results-oriented.
Experience using CRM tools is advantageous but not essential.
Genuine interest in sports, gaming, entertainment, media, or technology.
Willingness to work in a hybrid environment, with a minimum of three days per week in the Charlotte office.
What's on Offer
Competitive base salary
Attractive commission structure with the opportunity to earn commission directly on personal sales performance.
Comprehensive benefits package.
Hybrid working environment with a minimum three days per week in the office.
Clear career progression within a growing commercial organization.
Exposure to a dynamic and fast-evolving industry.
The opportunity to work alongside an experienced and successful sales team.
Ideal Candidate
The ideal candidate is someone early in their career who is eager to learn, highly motivated, and excited by the prospect of building a successful career in sales. This role would suit a recent graduate or junior sales professional who possesses strong ambition, a positive attitude, and a genuine desire to develop commercial skills within a high-growth environment.
Just as importantly, we're looking for someone who has a real interest in sports, gaming, and the broader entertainment landscape. You do not need direct industry experience, but a natural enthusiasm for the sector will be critical in understanding the market, engaging prospective clients, and building credibility with customers.
If you're competitive, relationship-driven, curious by nature, and want to be part of a business operating in one of the most exciting and fastest-growing industries in the market, we'd love to hear from you.