We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
The Client
Our client is a global technology and iGaming business operating across sportsbook, online casino, competitions, proprietary gaming content and broader digital entertainment markets.
With an established international footprint, proprietary technology assets and a portfolio of recognized brands, the business is entering a significant new stage of growth and transformation. As part of its continued evolution, our client is seeking an experienced and commercially minded Chief Financial Officer to partner closely with the CEO, Board and Executive Leadership Team.
This appointment will play a critical role in strengthening financial leadership, enhancing public company governance, supporting international expansion and driving long-term shareholder value creation.
The Opportunity
This is a high-impact CFO opportunity for a strategic finance executive capable of operating at both board and operational levels within a fast-paced, international environment. The successful candidate will act as a trusted adviser to the CEO and Board, helping shape corporate strategy, evaluate growth opportunities, optimize capital allocation and lead all financial aspects of the business. The position offers significant exposure across capital markets, investor relations, M&A activity, corporate development and operational performance improvement. The CFO will be instrumental in supporting future growth initiatives, strategic transactions and the continued development of a high-performing global finance organization.
Key Responsibilities
Strategic Leadership
Serve as a key adviser to the CEO, Board and Executive Leadership Team on financial, operational and strategic matters.
Help define and execute the organization’s long-term growth strategy, including expansion into new regulated markets.
Lead financial modelling, investment analysis and post-launch performance evaluation for strategic initiatives.
Assess organic and inorganic growth opportunities including acquisitions, partnerships, joint ventures and corporate investments.
Drive value creation initiatives across brands, products, territories and operating divisions.
Contribute to Board-level discussions on business performance, capital allocation, governance and risk management.
Represent the business with investors, financial institutions, analysts and external stakeholders.
Financial Management & Performance
Lead the global finance organization across accounting, controllership, FP&A, treasury, tax, reporting and internal controls.
Champion the implementation of AI-enabled reporting and business intelligence tools to improve visibility and decision-making.
Build and enhance budgeting, forecasting and long-range planning processes.
Develop robust KPI reporting and performance dashboards for executive leadership and the Board.
Partner closely with product, technology, commercial and operational teams to improve business performance.
Drive ongoing improvements in finance systems, reporting processes and analytical capabilities.
Enhance visibility around revenue, profitability, cash generation, customer economics and operational efficiency.
Capital Markets & Investor Relations
Act as a senior financial representative with investors, analysts, lenders and banking partners.
Support public company reporting, disclosure obligations and governance requirements.
Manage relationships with institutional investors, brokers, advisers and capital providers.
Lead financing initiatives including debt facilities, refinancing activities, capital raises and strategic investment processes.
Develop compelling investor communications and financial narratives.
Optimize capital structure and capital allocation strategies to support long-term growth and shareholder returns.
Mergers & Acquisitions, Treasury & Tax
Lead financial evaluation, modelling, diligence and execution of acquisition opportunities.
Oversee post-acquisition integration and performance measurement.
Manage global cash flow, liquidity planning, working capital and banking relationships.
Monitor foreign exchange exposure and treasury risk management activities.
Lead tax planning, compliance and international structuring initiatives.
Review and optimize corporate structures, dividend strategies and tax efficiency across jurisdictions.
Develop accurate cash forecasting models to support strategic planning and investment decisions.
Governance, Risk & Controls
Maintain and enhance governance, control frameworks and risk management processes consistent with public company standards.
Ensure compliance with financial reporting, tax, audit and regulatory requirements across all jurisdictions.
Partner effectively with external auditors, legal advisers, regulators and relevant stakeholders.
Support enterprise-wide risk management initiatives.
Promote transparency, accuracy and accountability throughout the finance function and broader organization.
Leadership & Organization Development
Build, develop and lead a high-performing international finance team.
Assess organizational capability and implement the structures, talent and systems required to support future growth.
Develop succession planning and leadership development programs within the finance organization.
Foster a culture of accountability, collaboration and data-driven decision making.
Operate effectively across multiple geographies, cultures and time zones.
Candidate Profile
The successful candidate will be an accomplished CFO or senior finance executive with experience operating in complex, international and high-growth environments. They will combine strong technical finance expertise with commercial acumen, strategic thinking and the ability to influence executive-level decision making.
Required Experience
Prior experience as a CFO, Deputy CFO, Group Finance Director or equivalent senior finance leader within a high-growth international organization.
Experience within iGaming, online betting, gaming technology, fintech, payments, SaaS, digital consumer platforms or related technology-driven sectors.
Exposure to publicly listed businesses or highly investor-focused environments.
Strong understanding of capital markets, corporate finance and investor relations.
Proven experience managing international finance functions across multiple jurisdictions.
Demonstrated success supporting M&A activity, strategic investments and financing transactions.
Track record of improving financial reporting, forecasting, controls, cash management and commercial insight.
Strong interest in data, automation, AI-driven reporting and finance transformation initiatives.
Experience with Oracle and enterprise-scale financial systems is advantageous.
Technical Expertise
Corporate Finance & Capital Markets
Financial Planning & Analysis
Budgeting & Forecasting
Treasury & Cash Management
Capital Allocation
International Tax & Corporate Structuring
Financial Reporting & Audit
Internal Controls & Governance
Investor Relations
Board Reporting
M&A Execution & Integration
Enterprise Risk Management
Leadership Attributes
Commercially minded with a strong strategic perspective.
Able to challenge and influence senior stakeholders while remaining collaborative and solutions-oriented.
Executive presence with credibility at Board, investor and leadership levels.
Hands-on leadership style with the ability to balance strategic priorities and operational execution.
Data-driven and analytical, with a deep understanding of value creation in digital and technology-enabled businesses.
Relationship-focused, low ego and highly collaborative.
Entrepreneurial mindset combined with strong governance and financial discipline.
Education & Qualifications
CPA, ACA, ACCA, CMA or equivalent professional accounting qualification preferred.
Bachelor's degree in Finance, Accounting, Economics, Business or a related discipline.
MBA or relevant postgraduate qualification beneficial.
Public company reporting and governance experience highly desirable.
Location & Travel
The role is ideally based on the East Coast of the United States. Flexible remote or hybrid working arrangements are available for the right candidate. Regular travel will be required for Board meetings, investor engagements, executive leadership sessions, transaction activity and key business initiatives. The successful candidate should be comfortable operating across multiple international time zones and engaging with stakeholders throughout North America, Europe, Latin America and other global markets.
Why Apply?
This is a rare opportunity to join a globally recognized technology and iGaming organization at a pivotal stage of its growth journey.
The successful candidate will have significant influence over corporate strategy, investor relations, governance, finance transformation, growth initiatives and long-term value creation.
The role offers substantial executive visibility, international exposure and the opportunity to shape the future direction of a highly ambitious global business.
Pentasia is seeking a commercially driven Business Development Manager to help expand its North American client base across the iGaming, sports betting, lottery, social gaming and digital gaming sectors. This is a new-business focused role for someone who enjoys opening doors, building senior relationships and converting market opportunity into long-term client partnerships.
About Pentasia
Pentasia the number one global specialist talent solutions brand dedicated to the gaming, betting and digital entertainment sectors. We partner with operators, suppliers, technology platforms, payments businesses, lottery organisations, social gaming brands and wider digital gaming companies across international markets.
Pentasia supports clients across a broad range of hiring and workforce solutions, including Executive Search, Contingent Recruitment, Recruitment Process Outsourcing, Project Recruitment Solutions and Augmented Teams.
The Opportunity
This role will be based in Pentasia’s Orlando office and will play a key part in building our commercial presence across the United States. The successful candidate will be responsible for identifying, targeting and winning new client relationships across the North American iGaming ecosystem.
The role is entirely focused on new-logo acquisition, consultative selling and long-term relationship development. You will work closely with the leadership team, recruitment delivery teams and the wider Group commercial function to convert opportunities across multiple service lines.
Key Responsibilities
New Business Development
Identify, target and win new clients across the US iGaming, sports betting, lottery, sweepstakes and digital gaming markets.
Build and maintain a strong pipeline of prospective customers, decision-makers and strategic accounts.
Conduct proactive outreach through phone, email, LinkedIn, referrals, market mapping and conference networking.
Secure qualified meetings with senior stakeholders across Talent Acquisition, HR, Operations, Product, Technology, Finance and Executive leadership.
Develop account plans and target lists focused on operators, suppliers, platforms, studios, payments businesses and adjacent gaming technology companies.
Consultative Sales
Sell Pentasia’s full service portfolio, including: Executive Search, Contingent Recruitment, RPO, Project Recruitment Solutions and Augmented Teams.
Understand client hiring challenges, growth plans, market-entry requirements and talent constraints.
Position the most appropriate solution based on client need, urgency, hiring volume, seniority and scope.
Create commercially strong proposals and support contract negotiation where required.
Identify opportunities to expand single-role recruitment conversations into broader workforce or enterprise solutions.
Client Relationship Management
Build trusted relationships with founders, executives, commercial leaders, HR leaders and talent acquisition teams.
Represent Pentasia professionally at conferences, trade shows, industry events and client meetings.
Maintain regular contact with prospects and clients to nurture future opportunities.
Provide market intelligence, client feedback and commercial insight to internal leadership.
Internal Collaboration
Work closely with recruitment teams to ensure smooth client onboarding and clear handover of live roles or projects.
Collaborate with the wider Conexus Group commercial team to identify cross-sell opportunities.
Share insight on target accounts, market movement, competitive activity and emerging client demand.
Support the development of a scalable North American commercial engine for Pentasia.
What We’re Looking For
Essential Experience
Proven experience in business development across B2B sales, recruitment sales, staffing, workforce solutions or in Gaming & Betting.
Demonstrable track record of generating new business revenue.
Strong prospecting, pipeline management and meeting generation skills.
Excellent communication, presentation and relationship-building ability.
Commercially sharp, resilient, self-motivated and comfortable working to targets.
Ability to engage credibly with senior stakeholders and executive decision-makers.
Comfortable working in a hybrid environment with regular office presence in Orlando 3 days per week.
Preferred Experience
Experience in recruitment, executive search, RPO, staffing, consulting, talent solutions or iGaming sales.
Experience selling into clients in iGaming, sports betting, lottery, sweepstakes, fintech, SaaS, technology, sports or digital entertainment markets preferred.
Existing network within the North American gaming or betting industry highly desirable but not essential.
Experience attending conferences, networking events and trade shows as part of a sales remit.
What Success Looks Like
A healthy and sustainable pipeline of qualified opportunities across the US market.
New client wins across multiple gaming verticals and service lines.
Revenue generated across Executive Search, Contingent Recruitment, RPO and Augmented Teams.
Strong relationships with key decision-makers across operators, suppliers and gaming technology businesses.
A clear reputation as a trusted commercial representative for Pentasia in North America.
Compensation & Benefits
Competitive Base.
Uncapped commission structure.
Benefits package.
Hybrid working model with three days per week in the Orlando office.
Quarterly travel for conferences, events and key client meetings.
Opportunity to build a meaningful commercial footprint within one of the most established specialist recruitment brands in global gaming.
Very clear progression opportunity as the North American & LATAM businesses scale, with a clear path to senior leadership in the Americas.
About the Company
Our client is an established international online technology business operating within the regulated gaming and betting industry. With decades of experience, they have built a reputation for delivering highly reliable, scalable products that serve customers across multiple global markets.
Engineering sits at the heart of the business, with a strong focus on building high-performance systems capable of processing large volumes of real-time data while maintaining exceptional reliability and availability.
About the Role
We are looking for an experienced Senior Backend Engineer to join a newly established engineering team responsible for developing the next generation of backend services supporting trading, risk, and core platform capabilities.
This position offers the opportunity to influence technical direction from the beginning, working on both new product development and the evolution of existing enterprise systems. You will collaborate closely with engineering, architecture, and product teams to design solutions that are scalable, resilient, and built for high-volume production environments.
Key Responsibilities
Design, develop, and maintain scalable backend services using C# and .NET.
Build high-performance distributed systems capable of handling large volumes of real-time data.
Develop integrations with internal and external platforms using modern messaging technologies and APIs.
Enhance and modernize existing services while maintaining system stability and compatibility.
Troubleshoot production issues using monitoring, logging, and performance analysis tools.
Contribute to architectural decisions and engineering best practices.
Support automated deployment pipelines and containerized applications.
Work closely with cross-functional teams to deliver reliable, high-quality software.
Example Projects
Developing high-throughput data processing services that consume and transform real-time information from multiple external sources.
Building scalable integration services for third-party providers with a focus on reliability and performance.
Enhancing core backend services to support new platform functionality while ensuring stability for existing applications.
Improving platform performance, monitoring, and operational resilience across distributed services.
Requirements
5+ years of commercial experience developing applications with .NET and C#.
Strong background designing scalable distributed systems and microservices.
Experience working with event-driven or message-based architectures using technologies such as RabbitMQ or Kafka.
Experience building REST APIs and familiarity with gRPC or WebSocket communication.
Knowledge of Redis, Kubernetes, and cloud platforms, preferably Azure (AWS experience is also valuable).
Experience with monitoring and observability platforms such as Grafana, Splunk, or OpenTelemetry.
Comfortable working with CI/CD pipelines and containerized deployments.
Experience using AI-powered developer tools such as GitHub Copilot, Cursor, or similar.
Ability to work independently while contributing effectively within a collaborative engineering team.
Degree in Computer Science or equivalent commercial experience.
Nice to Have
Experience working in highly regulated or data-intensive industries such as fintech, financial services, payments, or online gaming.
Knowledge of automated integration or simulation testing.
Experience with GitOps and continuous deployment tools such as Argo CD.
Familiarity with actor-based concurrency frameworks such as Akka.NET.
Experience building low-latency, mission-critical backend platforms.
Head of Payment Service Providers (PSPs)
Location: Open to Canada (relocation provided), Cyprus, Barcelona, or Dubai
Compensation: $200,000 - $220,000 (CAD) + 100-130% Bonus
Our client is looking for a highly commercial, hands-on Head of Payment Service Providers (PSPs) to own and drive global payments strategy and execution.
The right fit is someone who has personally negotiated PSP contracts, onboarded payment providers, managed payment performance, resolved operational issues, optimized processing costs, and built payment coverage across multiple markets. You should be equally comfortable discussing payment routing logic with product and technology teams as you are negotiating commercial terms with acquirers, gateways, wallet providers, and alternative payment methods.
What You'll Be Doing
Own relationships with global PSPs, acquirers, gateways, card processors, wallet providers, and alternative payment providers.
Lead commercial negotiations, pricing reviews, contract renewals, and service-level discussions.
Identify and onboard new PSPs to improve coverage, conversion, and redundancy.
Drive optimization of processing costs, approval rates, and payment success metrics.
Build and execute PSP strategy across multiple international markets.
Develop and launch new payment methods and products.
Drive automation initiatives across payment operations and reconciliation processes.
Work closely with Finance, Product, Compliance, Risk, Treasury, and Technology teams.
What We're Looking For
Understanding of payments within gaming, gambling, fintech, crypto, or other high-risk industries
Significant experience managing Payment Service Providers (PSPs) directly
Deep understanding of global payment ecosystems, including cards, wallets, APMs, acquiring, gateway providers, and local payment methods
Strong commercial negotiation experience with PSPs and payment partners.
Track record of improving payment performance, coverage, and provider diversification
Strong leadership experience managing operational and technical teams
Hands-on approach with a willingness to get involved in day-to-day execution
Experience across both regulated and more challenging international payment markets
Experience leveraging automation and AI within payment operations
Why Join?
Join a globally recognized market leader in iGaming
Own a business-critical payments function with real influence
Work with senior leadership on international growth initiatives
Significant autonomy and visibility
Opportunity to build a truly global payments ecosystem
Pentasia is partnered with an exciting early-stage product company that is redefining fan engagement within the sports and gaming space. Our client is building a next-generation sports and casino sweepstakes platform and is looking for a Senior Mobile Developer to play a key role in shaping the future of its mobile experience.
This is a high-impact opportunity to join a fast-moving team where you'll have genuine ownership, influence product direction, and help scale a platform with ambitious growth plans.
The Opportunity
Mobile sits at the heart of our client's roadmap. As they evolve from a WebView-heavy architecture toward a fully native React Native experience, they are seeking an experienced mobile engineer who can help drive that transformation.
You'll be responsible for delivering intuitive, high-performance mobile experiences across iOS and Android, while working closely with Product, Design, Backend, and Frontend teams to improve user activation, engagement, and retention. This role would suit someone who thrives in a startup environment, enjoys solving complex mobile challenges, and wants the opportunity to have a direct impact on both product and technical strategy.
Key Responsibilities
Lead the evolution from a WebView-centric architecture to fully native, high-performance React Native applications
Design, build, and maintain premium mobile experiences across sports and gaming products
Work closely with backend teams to develop scalable and reliable API integrations, including real-time data handling, caching strategies, and network resilience
Collaborate with Product and Design teams to create polished user experiences featuring native interactions, animations, and gestures
Own and manage the mobile release lifecycle through CodePush, TestFlight, and Google Play
Monitor and optimize application performance using analytics and attribution platforms such as Firebase, GTM, and AppsFlyer
Establish engineering best practices, testing frameworks, tooling standards, and development processes for the mobile team
Requirements
4+ years of experience developing and shipping production mobile applications for both iOS and Android
Expert-level React Native and TypeScript experience
Strong understanding of mobile architecture, state management, navigation, and performance optimization
Experience working with analytics, user attribution, experimentation frameworks, and push notification platforms
Hands-on experience managing App Store Connect and Google Play Console
Strong knowledge of mobile performance diagnostics, profiling, and troubleshooting issues such as memory leaks and bridge bottlenecks
Comfortable working in a fast-paced, entrepreneurial environment
Passion for delivering exceptional user experiences with a keen eye for design detail
Strong communicator who can effectively challenge and influence product decisions when needed
Nice to Have
Experience within sports betting, gaming, iGaming, sweepstakes, fintech, or other real-time consumer products
Exposure to onboarding, activation, retention, and lifecycle-focused product initiatives
Knowledge of Swift and/or Kotlin
Experience contributing to product strategy and feature ideation
Familiarity with experimentation platforms, attribution tools, and engagement systems
What's on Offer
Competitive compensation package
Significant technical ownership and autonomy
The opportunity to influence the development of a rapidly growing mobile product
A collaborative engineering culture focused on innovation and delivery
Hybrid working flexibility in Toronto
Team events, social activities, stipend benefits, and a highly engaged work environment
A leading global digital marketing business within the online gambling and sports betting sector is seeking a Head of Social Media to build, shape and scale its social media function across a portfolio of high-profile international brands.
This is a newly created leadership role with significant influence across brand, acquisition, content, influencer marketing, lifecycle marketing and paid media. You'll be responsible for defining the social strategy, building the team structure and ensuring world-class execution across multiple markets.
The Opportunity
As Head of Social Media, you'll own the strategic direction of organic social and influencer marketing activity, driving audience growth, engagement, brand awareness and commercial performance.
Working closely with senior stakeholders across Marketing, Content, SEO, CRM and Paid Media, you'll ensure social channels play a central role in customer acquisition, retention and revenue generation.
Key Responsibilities
Develop and own the global social media strategy across multiple brands
Build and lead a high-performing social media team
Define content pillars, platform strategies and brand voice guidelines
Oversee execution across Meta, TikTok, X, YouTube and emerging platforms
Lead influencer marketing strategy and creator partnerships
Drive audience growth through innovative content and trend adoption
Collaborate with Paid Media, SEO, Content and CRM teams to maximise performance
Establish reporting frameworks and KPI measurement across all social initiatives
Ensure all activity complies with regulatory and platform requirements
Foster a data-driven, test-and-learn culture
Requirements
5+ years' experience leading social media, content or digital marketing functions
Proven track record building and managing social media teams
Strong experience across organic social and influencer marketing
Deep understanding of content strategy, social platforms and audience growth
Experience translating strategy into scalable operational execution
Strong analytical and commercial mindset
Excellent stakeholder management and leadership skills
Experience within iGaming, sports betting or highly adjacent sector
Why Consider This Opportunity?
High-profile leadership position within a globally recognised digital marketing business
Significant influence across multiple brands and international markets
Opportunity to build and shape the social media function from the ground up
Work at the intersection of content, acquisition, influencer and brand strategy
Competitive compensation package and long-term career growth opportunities
Interested in learning more? Apply now
Pentasia is partnering with an exciting high-growth online sweepstakes business that has recently completed a major rebrand and is entering its next phase of expansion.
As the business continues to scale, they are seeking a Director, Product & Commercial Analytics to become a key member of the leadership team. Reporting directly to the General Manager, this role will sit at the centre of commercial decision-making, helping shape product strategy, player growth, retention, payments performance, profitability, and overall business success.
This is far more than a reporting function. The successful candidate will use data to influence strategic decisions, challenge assumptions, identify growth opportunities, and provide leadership with the insights needed to scale a profitable and sustainable gaming business.
Key Responsibilities
Commercial & Player Analytics
Own and optimise key business metrics including LTV, ROAS, retention, profitability, player value and cohort performance.
Evaluate acquisition quality, CRM effectiveness, VIP performance and player lifecycle activity.
Develop frameworks that support investment and resource allocation decisions.
Product & Gaming Analytics
Partner with Product and Operations teams to assess game performance, promotional effectiveness, loyalty initiatives and personalisation strategies.
Analyse engagement, conversion, retention and monetisation metrics.
Support commercial decision-making through supplier and content performance analysis.
Payments, Risk & Sweepstakes Economics
Analyse payments performance, fraud trends, chargebacks, KYC outcomes and redemption behaviour.
Evaluate sweepstakes economics and identify indicators of operational or compliance risk.
Help ensure growth remains healthy, scalable and sustainable.
Forecasting & Strategic Decision Support
Build forecasting models across acquisition, retention, revenue and profitability.
Support budgeting, planning and scenario analysis.
Develop executive reporting frameworks and KPI governance processes.
Deliver strategic recommendations that directly impact business performance.
What We're Looking For
Required
5+ years of experience within analytics, strategy, product analytics, gaming analytics or a related field.
Strong SQL and business intelligence expertise.
Proven ability to translate complex data into commercial decisions.
Experience partnering with senior stakeholders and cross-functional teams.
Excellent communication, analytical and problem-solving skills.
Preferred
Experience within Sweepstakes, Social Casino or iGaming.
Knowledge of player value modelling, CRM analytics, payments, fraud or retention.
Experience with forecasting, experimentation and statistical analysis.
Familiarity with tools such as Snowflake, Databricks, Power BI, Tableau or Python.
Why Join?
This is a rare opportunity to join a rapidly scaling gaming business at a pivotal stage of growth. You will work directly with executive leadership, influence strategic direction, and build the analytical foundations that drive long-term commercial success.
We are partnered with a fast-growing online gaming business that is redefining how players engage with digital casino entertainment. Combining a strong game portfolio, data-driven decision making, and a focus on player experience, the business is entering a new phase of growth across North America.
Following a recent rebrand and significant investment into product and technology, the company is scaling its leadership team and strengthening its operational infrastructure. This is a high-impact opportunity to join at a pivotal stage and play a key role in shaping the next phase of growth.
The Opportunity
The Director of Casino Operations will be responsible for the day-to-day commercial performance of the online casino offering.
Reporting directly to the General Manager, this hire will own the operational and commercial execution across key areas including game performance, supplier relationships, player experience, and promotional effectiveness.
This role requires a commercially driven operator with a strong understanding of online gaming and a passion for delivering best-in-class player experiences.
Commercial Performance
Key Responsibilities
Commercial Performance
Own core casino KPIs including revenue, engagement, retention, player value, and bonus efficiency
Identify opportunities to improve profitability and long-term customer value
Partner with analytics teams to evaluate trends and inform business planning
Content & Supplier Management
Manage relationships with game providers, aggregators, and platform partners
Optimise game portfolio performance and content strategy
Evaluate new suppliers and technologies to enhance product offering and commercial outcomes
Player Experience & Operations
Oversee the end-to-end player journey across onboarding, payments, gameplay, and support
Identify and remove friction points across the customer lifecycle
Collaborate closely with Product, Payments, Risk, VIP, CRM, and Customer Support teams
Strategic Growth & Partnerships
Identify opportunities to improve operational efficiency and player engagement
Support vendor selection, commercial negotiations, and strategic initiatives
Contribute to long-term growth strategy and execution
Leadership
Act as a key operating partner to the General Manager
Lead cross-functional initiatives from concept through execution
Establish strong operating discipline and accountability across teams
Support the development of scalable operational processes
Success in the First 12 Months
Improve key commercial KPIs across revenue, retention, engagement, and profitability
Enhance visibility into supplier performance and casino economics
Deliver measurable improvements in player experience
Develop strategic partnerships that strengthen the product and operating model
Become a trusted member of the leadership team
Requirements
Essential
7+ years’ experience within online casino, iGaming, sportsbook, social casino, or sweepstakes environments
Strong understanding of gaming economics, player behaviour, and retention strategies
Experience managing vendors, suppliers, or commercial partnerships
Proven track record of improving performance through data-driven decision making
Experience leading cross-functional initiatives in a fast-paced environment
Strong analytical and stakeholder management skills
Preferred
Experience with leading online casino or sweepstakes operators
Background managing game providers and aggregators
Experience influencing P&L performance
Exposure to payments, CRM, loyalty, fraud, or engagement technologies
Experience in high-growth or scaling organisations
Candidate Profile
Commercially minded operator with a hands-on approach
Comfortable working across strategy and execution
Strong balance between player experience focus and commercial performance
Thrives in fast-paced, growth environments
Motivated by building and scaling high-performing businesses
The Company
My client is a fast-growing online gaming business redefining how players engage with casino entertainment. Combining a world-class game portfolio, data-driven decision making, and innovative player experiences, the company is building a differentiated platform for the North American market.
Following a recent rebrand and entry into a new phase of growth, my client is expanding its leadership team and investing in product, technology, and operational capabilities to support scalable, sustainable growth. This is a high-impact opportunity to join at a pivotal stage and help shape the future direction of the business.
The Role
The Head of Acquisition will lead all new player growth initiatives across the business.
Reporting directly to the General Manager, you will be responsible for defining and executing acquisition strategy, managing media investment, scaling affiliate and partnership channels, and driving performance across multiple acquisition streams.
This role requires a commercially driven leader with deep performance marketing expertise and a strong track record in building scalable acquisition engines that balance growth, efficiency, and player quality.
Key Responsibilities
Acquisition Strategy & Performance
Own acquisition strategy, budget allocation, and growth targets across all channels
Scale player acquisition while maintaining efficiency, profitability, and player quality
Develop testing frameworks and long-term growth plans aligned with business objectives
Continuously identify opportunities to improve performance and ROI
Affiliate & Partnership Growth
Build and manage strategic relationships with affiliates, publishers, and partners
Expand affiliate contribution while maintaining strong commercial outcomes
Evaluate and negotiate partnerships to support sustainable growth
Monitor partner performance, traffic quality, and long-term player value
Channel Expansion & SEO
Diversify acquisition across paid media, partnerships, SEO, and emerging channels
Develop scalable programs that reduce reliance on single-channel performance
Collaborate with Product, Analytics, and Creative teams to improve conversion
Establish SEO as a meaningful contributor to long-term growth
Measurement & Optimisation
Partner with Analytics to evaluate acquisition quality, ROAS, retention, and LTV
Improve forecasting, attribution, and decision-making frameworks
Optimise spend allocation using data-led insights
Ensure focus remains on long-term value over short-term volume
Leadership
Build and lead a high-performing acquisition function
Manage agencies, external partners, and internal team growth
Establish scalable processes, reporting structures, and operating rhythms
Act as a key strategic partner to the General Manager and wider leadership team
Success in the First 12 Months
Scale acquisition while maintaining efficiency and player quality
Grow affiliate contribution and strategic partnerships
Successfully diversify acquisition across multiple sustainable channels
Enhance forecasting, measurement, and performance visibility
Build a repeatable and scalable acquisition engine
Establish yourself as a trusted member of the leadership team
Requirements
Essential
7+ years’ experience in acquisition, performance marketing, or growth leadership
Proven track record managing significant budgets and hitting performance targets
Strong knowledge of affiliate marketing and partnership-driven acquisition
Demonstrated success scaling customer acquisition programmes
Strong analytical mindset and commercial decision-making ability
Experience managing agencies, vendors, and external partners
Excellent communication and leadership skills
Desirable
Experience within iGaming (Online Casino, Sweepstakes, Sports Betting, Social Casino)
Experience scaling affiliate programmes and diversified acquisition portfolios
Exposure to paid social, programmatic, SEO, and emerging channels
Background in high-growth or venture-backed environments
Familiarity with attribution, analytics, and marketing measurement tools
The Candidate
You are a commercially driven growth leader with a builder’s mindset. You thrive in fast-paced environments where accountability, experimentation, and innovation are key.
You bring a strong ability to solve complex growth challenges, build strategic partnerships, and translate data into actionable insights. Most importantly, you focus on acquiring high-quality players that deliver long-term value, not just volume.
Head of VIP & Loyalty
Location: Remote (North America and Europe)
Compensation: $130,000/base (USD) + Bonus + Equity
Our client is a fast-growing online gaming company redefining how players engage with casino entertainment across North America.
We are seeking a Head of VIP & Loyalty to join the leadership team and own the strategy, execution, and evolution of VIP and loyalty programs. This role is ideal for a commercially minded, player-first leader who thrives at the intersection of hospitality, analytics, and retention strategy in a fast-paced gaming environment.
Position Summary
The Head of VIP & Loyalty is responsible for developing and scaling VIP, loyalty, and high-value player strategies that drive long-term retention, profitability, and player satisfaction. Reporting directly to the General Manager, this role owns the lifecycle, engagement, and value of the company’s most important player segments while building a scalable VIP and loyalty framework to support growth.
The ideal candidate brings a strong balance of relationship management, commercial decision-making, and data-driven thinking, with hands-on experience managing high-value players in online gaming environments.
Key Responsibilities
Own the end-to-end VIP strategy and lifecycle management for high-value and emerging VIP players
Develop segmentation frameworks to identify, grow, and retain VIP players
Create personalized experiences that strengthen engagement, retention, and long-term loyalty
Monitor player value, profitability, retention, and lifetime performance
Partner with CRM and Product teams to evolve loyalty, rewards, and engagement programs
Design benefits, experiences, and promotional frameworks that drive sustainable player value
Establish reinvestment frameworks and player treatment guidelines
Evaluate offer effectiveness, promotional efficiency, and player profitability
Balance premium player experience with responsible commercial decision-making
Champion exceptional service standards for VIP and high-value players
Partner cross-functionally with Customer Support, Payments, Risk, Product, and Analytics teams to remove friction across key player journeys
Lead, develop, and scale the VIP team while setting performance standards and operating processes
Act as a key advocate for the voice of the player within the leadership team
Qualifications
5+ years of experience in VIP, loyalty, CRM, or player development roles
Background in online casino, iGaming, sports betting, sweepstakes, or social casino
Strong understanding of player retention, engagement, and lifecycle management
Proven experience managing high-value player segments
Strong analytical, commercial, and strategic decision-making skills
Excellent communication and leadership capabilities
Why Join The Team?
You enjoy building meaningful, long-term player relationships
You thrive in roles that blend hospitality, analytics, and commercial strategy
You want ownership and influence within a growing gaming business
You value autonomy, leadership impact, and cross-functional collaboration
You believe loyalty is earned through exceptional experiences and thoughtful engagement