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Job Description We are seeking a detail-oriented and data-driven Business Intelligence Tableau Analyst to join our  Business Intelligence team. This role focuses on leveraging customer relationship management (CRM)  data to provide actionable insights that drive business decisions, enhance customer engagement, and  improve marketing ROI. This is a unique opportunity for a talented, self-motivated individual looking  to build on their existing experience to join a dynamic Team and contribute to the growth of an already  successful business. Responsibilities include: • Design, develop, and maintain interactive Tableau dashboards and reports. • Ensure visualizations are accurate, efficient, and accessible to users. • Create data models to support reporting needs. • Conduct in-depth data analysis to identify trends, patterns, and insights. • Collaborate with business units to understand their data requirements and provide relevant  solutions. • Interpret data, analyse results, and provide ongoing reports. • Leverage advanced Tableau functionality (parameters, actions, tooltip modifications, API, etc.)  to create analytical dashboards. • Present findings and insights to stakeholders in a clear and concise manner. • Train and support end-users on Tableau. What we are looking for: • Bachelor’s degree/master’s degree in quantitative discipline such as statistics, mathematics,  economics, operations research Data Science, Business Analytics • At least 2-3 years of experience in a CRM analyst, marketing analyst, BI analyst or similar  role. • Strong analytical and statistical skills; proficient in SQL and MS-Excel; knowledge of Python  or R is a plus.  • Working experience with Tableau would be considered a plus. • Experience with customer segmentation, cohort analysis, and campaign tracking. Working  experience in the gaming industry and/or • Knowledge of predictive modelling and machine learning techniques would be considered a  strong plus.  • Analytical mindset, attention to detail with ability to focus and prioritize workload.  • High drive, can-do attitude, proactive, and flexible to changing business demands. • Strong communication with fluency in English is required, excellent presentation and data  storytelling skills with the ability to explain technical concepts to non-technical  stakeholders.  • Ability to think strategically and primarily cooperate and interact with senior stakeholders.

Regulatory Compliance Manager My client, a leading iGaming company in Limassol, Cyprus, is looking for a Regulatory Compliance Manager to join the team. The selected candidate will be responsible for managing regulatory compliance across multiple jurisdictions (e.g. UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO and other global licenses), ensuring the business operates in line with applicable laws. You will act as the main contact for regulators, support internal teams, and uphold compliance standards. Key Responsibilities Ensure compliance with relevant regulatory requirements Manage regulator relationships, including licences, reporting, and queries Conduct internal audits and compliance reviews Monitor regulatory changes and assess impact Provide guidance to internal teams Maintain accurate, audit-ready documentation Requirements 3+ years’ experience in compliance, ideally in a regulated industry Strong understanding of multi-jurisdictional regulations Good communication and organisational skills Ability to manage multiple priorities independently High attention to detail and integrity What’s on Offer Competitive salary and benefits Supportive work environment Opportunities for career growth

Customer Support Representative (Turkish Speaking) Salary: €23,500   About the Role We’re looking for a Customer Support Representative to deliver exceptional service and support to our customers across multiple channels. You’ll play a key role in ensuring a smooth customer experience while resolving queries efficiently and professionally.   Key Responsibilities Handle customer enquiries and complaints via email, phone, and live chat within agreed SLAs Investigate and resolve issues by gathering and assessing relevant information Take ownership of customer queries using internal systems and tools Report, track, and follow up on technical issues raised by clients Maintain accurate records of all customer interactions and transactions Stay up to date with company policies, procedures, and regulatory requirements Proactively suggest improvements to enhance customer service efficiency Support translation tasks where required Carry out customer verification and KYC checks in line with guidelines Collaborate with internal teams to resolve customer issues Promote products and services to existing customers where appropriate Work on a shift basis, including weekends and public holidays, to support customer needs Assist with any additional tasks as required   Requirements Fluent or native-level Turkish and English (both written and spoken) Previous experience in a customer-facing or online support role Strong passion for delivering excellent customer service Problem-solving mindset with the ability to think on your feet Ability to multitask and prioritise effectively Good computer literacy skills Flexible and adaptable to shift work