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Customer Support Team Leader (Night Shift)   Hybrid in Malta Salary: €35-40k (DOE) + Night shift allowance + Bonus Great benefits with an opportunity to work with a mature and well-known brand   An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals. This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.   Responsibilities Lead, coach, and develop a team of Customer Experience Agents. Monitor service levels, response times, and customer satisfaction metrics. Manage workload distribution across customer support channels. Act as an escalation point for complex customer issues. Drive operational improvements and support a high-performing team culture. Ensure compliance with internal procedures and industry requirements. Support recruitment, onboarding, and ongoing team development.   Requirements Previous experience leading customer service or customer operations teams in iGaming Strong people management and communication skills. Ability to work effectively in a fast-paced environment and make independent decisions. Experience in monitoring KPIs and driving operational performance. Knowledge of online gaming, betting, payments, or other high-volume customer-facing environments is advantageous. Fluent English communication skills, and fluency in at least one of these languages: Swedish, Finnish, Danish, Norwegian,  or Dutch.   What's on Offer Private health and well-being benefits. Professional development opportunities. International, collaborative working environment.

Data Engineer A fast-growing AI technology company is looking for a Data Engineer to design, build and maintain scalable data pipelines supporting real-time products and data science initiatives. London-based hybrid role, with office attendance in Piccadilly 3 days/week.  Salary: £55,000–£60,000 + annual bonus and enhanced pension. Main Responsibilities: •    Build scalable and reliable ETL processes and data pipelines using multiple data sources.  •    Partner with data scientists to deploy models and analytics workflows into production.  •    Support the design and maintenance of the company’s data architecture.  •    Improve real-time systems, platform stability and ETL reliability.  •    Monitor and enhance data quality, performance and scalability.  Desired experience: •    Experience building scalable ETL processes and data pipelines.  •    Advanced Python for data processing. Candidates must be comfortable writing performant, production-grade code and clearly explaining it.  •    Experience with pandas, including transformations, joins, aggregations and large datasets.  •    SQL & Git.  •    Experience with cloud (Azure, AWS etc).  •    Ability to commute to the London office three days per week.  •    Experience with Airflow, Dagster, Jenkins, Tableau, Power BI, Synapse, Snowflake, Docker, RabbitMQ, Kafka or Spark would be advantageous, but is not mandatory.

Global Key Account Manager | iGaming | Casino Content Supplier | Malta A leading international B2B casino content supplier is looking for a Global Key Account Manager to join its growing commercial team in Malta. This is an exciting opportunity to work with a diverse portfolio of casino products, partnering with some of the industry's leading operators while playing a key role in driving revenue growth and market visibility on a global scale. In this role, you'll take ownership of a portfolio of strategic operator accounts, focusing on building strong, long-term relationships and identifying opportunities to grow commercial performance. You'll work closely with partners to develop promotional campaigns, marketing initiatives, and launch strategies, ensuring products receive maximum exposure and secure prime lobby positioning. Acting as a trusted commercial partner, you'll collaborate with internal marketing, product, and operations teams to deliver exceptional account performance and maximise the value of every partnership. The ideal candidate will be a proactive, commercially driven account management professional with experience within the iGaming industry. You'll have a proven track record of growing accounts, influencing stakeholders, and delivering successful promotional and marketing initiatives. Strong relationship-building skills, a consultative approach, and the ability to thrive in a fast-paced international environment are essential. This role offers significant international travel and the opportunity to represent the business at key industry events around the world. In return, you'll receive a competitive salary, excellent career development opportunities, and the chance to join an ambitious and highly respected supplier with a strong global footprint and exciting growth plans. Does this sound like you or someone you know? Reach out for more information.