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Own high-level stakeholder relationships across government and regulators.
Act as the face of the business in critical engagements and negotiations.
High-impact role in a fast-growing company.
I’m working with a rapidly scaling organisation in the iGaming sector who are looking to appoint a Director of Client Relations to lead their most critical external relationships.
This is a senior, strategic, and highly visible position, suited to someone comfortable operating across commercial, regulatory, and political environments. You’ll play a key role in shaping outcomes, building trust, and representing the business at the highest levels.
The Role;
You will take ownership of senior stakeholder relationships, acting as the primary interface between the business and government bodies, regulators, and key industry partners.
This role goes beyond traditional account management — it requires someone who can navigate complexity, manage sensitive situations, and influence outcomes, both in formal settings and through strong relationship-building.
Key Responsibilities;
Build and manage senior relationships across government, regulatory bodies, and industry stakeholders
Represent the business in high-level meetings, negotiations, and external engagements
Navigate complex, politically sensitive environments with sound judgment
Influence stakeholder alignment with commercial and strategic objectives
Provide leadership with insights on stakeholder sentiment, risks, and opportunities
Act as a trusted escalation point for sensitive or high-priority issues
Ensure internal teams are aligned with external expectations and commitments
What They're Looking For
10+ years’ experience in client relations, stakeholder engagement, or government relations
Proven ability to influence and negotiate at senior levels
Strong understanding of regulatory and political landscapes
Highly credible and confident in externally facing roles
Excellent communication skills, adaptable across audiences
Fluency in English and Tagalog
Additional Context
This is an onsite role, best suited to someone who thrives in a relationship-led environment. Success in this position will involve building strong connections with stakeholders both formally and informally, including regular networking, hosting, and maintaining close working relationships.
If you’d be open to hearing more, feel free to reach out for a confidential discussion.
A fast-growing global iGaming supplier is seeking an Account Manager to support and grow operator relationships across the US and Canadian regulated online casino markets. This is an excellent opportunity for an early-career professional with 1–2 years of experience in an iGaming B2B account manager role to develop commercially within a high-growth, international business.
The role focuses on supporting day-to-day account management activities, assisting with game launches and promotions, analysing performance data, and helping to build long-term operator partnerships. You will work closely with senior account managers and cross-functional internal teams to ensure strong commercial outcomes and excellent partner experience.
Key Responsibilities:
Support the management of operator accounts across the US and Canada under guidance from senior team members.
Assist with account planning, performance tracking, and preparation of regular business reviews.
Support game launches, ensuring correct game packages, positioning, and go-live execution.
Help drive product adoption and visibility through promotional and marketing initiatives.
Analyse KPIs, game performance, and market data to identify trends and opportunities.
Coordinate onboarding activities for new operators and support ongoing account needs.
Maintain accurate account documentation, reports, and internal updates.
Collaborate with Product, Marketing, and Commercial teams to deliver against partner requirements.
Monitor competitor activity and share insights with the wider commercial team.
Support senior colleagues at industry events, conferences, and partner meetings as required.
Requirements:
1–2 years of experience in iGaming and account management.
Strong interest in the regulated online casino and slots market.
Highly organised with strong attention to detail and time management skills.
Analytical mindset with the ability to interpret data and performance metrics.
Strong written and verbal communication skills.
Comfortable working with multiple stakeholders in a fast-paced environment.
Proficiency in Microsoft Office (Excel, PowerPoint, Word).
Bachelor’s degree in Business, Marketing, Finance, or a related discipline (advantageous but not essential).
Willingness to travel regularly for partner meetings and industry events.
Lead growth in high-potential markets
Senior, strategic, high-impact leadership role
Significant autonomy and commercial ownership
Join a globally ambitious organisation
The Opportunity:
Our client is an established and rapidly growing player in the global iGaming space, looking to strengthen its footprint across Africa. This role offers the opportunity to define regional strategy, build high-value partnerships, and lead commercial success in one of the most dynamic emerging markets globally.
This role can be fulfilled fully remotely, however candidates must be based in Africa.
Key Responsibilities:
Strategic Leadership;
Develop and execute a 3–5 year market entry and expansion strategy for Africa.
Translate strategic objectives into clear annual plans and measurable milestones.
Monitor market dynamics, competitive activity, and technological developments.
Identify growth opportunities while proactively managing risks.
Business Development & Partnerships;
Identify, negotiate, and secure partnerships with iGaming operators across Africa.
Leverage existing networks to accelerate market penetration.
Build and maintain strong, long-term partner relationships.
Drive revenue growth through strategic partnerships and market expansion initiatives.
Operational & Commercial Excellence;
Oversee localisation of products and services to suit regional markets.
Build and lead high-performing regional teams.
Establish scalable processes across onboarding, integrations, and support.
Work closely with central technology teams on integrations, payments, and platform performance.
Candidate Profile:
Senior-level experience within iGaming or a closely related sector.
Strong knowledge of key African markets such as South Africa, Kenya, and Nigeria.
Demonstrated success in B2B business development and partnership management.
Established network within African iGaming operators is highly advantageous.
Solid understanding of regulatory and compliance frameworks across the region.
Proven experience managing budgets, forecasting, and full regional P&L.
Fluent English, with the ability to operate effectively in international environments.