Product.

CRM SPECIALIST - iGaming ? Location: São Paulo, Brazil – On-site We are looking for an experienced CRM Specialist to support CRM strategy, lifecycle marketing, retention, and customer engagement for the Brazilian market. Key Responsibilities - Execute CRM campaigns across the customer lifecycle, from onboarding to retention and reactivation. - Plan and manage CRM calendars, campaigns, segmentation, and personalized communications. - Build and optimize automated customer journeys and trigger-based campaigns. - Manage campaigns across Email, Push Notifications, SMS, WhatsApp, and In-app Messaging. - Support strategies focused on retention, reactivation, engagement, and customer lifetime value (LTV). - Monitor campaign performance and identify opportunities for optimization. - Conduct A/B testing and implement improvements based on campaign results. - Work closely with Product, Operations, VIP, Risk, Data, UX, and Compliance teams. - Ensure all CRM campaigns comply with regulatory and responsible gaming requirements.   Requirements - 2+ years of experience in CRM, retention, lifecycle marketing, customer engagement, or a similar role. - Hands-on experience with Email, Push Notifications, SMS, WhatsApp, and/or In-app Messaging. - Experience with customer segmentation, campaign execution, and automated journeys. - Strong analytical skills and ability to work with CRM performance data. - Experience with onboarding, first deposit, first bet, retention, reactivation, or VIP campaigns. - Good organizational and project management skills. - Professional English communication skills.   Nice to Have - Experience in iGaming, online casino, sports betting, fintech, e-commerce, or other high-frequency digital products. - Knowledge of gamification and retention mechanics such as cashback, loyalty programs, tournaments, missions, and challenges. - Experience with CRM automation platforms, CDPs, BI/reporting tools, and basic SQL. - Experience working with bonuses, incentives, VIP customers, and regulated markets.

Head of Casino Location: Gibraltar (Office-Based, 5 Days a Week) The Role We are seeking an experienced Head of Casino to grow and optimise the revenues of our casino brands. The ideal candidate will have a strong understanding of online gaming, local regulations, and player management and behaviours. You will be responsible for managing the casino product, driving revenue growth, optimising user experience, and ensuring full compliance with all legislative requirements. This is a full-time, office-based position, requiring your presence in our Gibraltar office five days a week. Responsibilities Casino Product Management Oversee the casino platform including grid management, ensuring game offerings are optimised by segment and tailored to the market. Game Portfolio Collaborate with existing game providers to ensure a diverse and engaging portfolio of games (including exclusive content). Expand the offering through new business opportunities and manage all contract negotiations. Data Analysis & Reporting Analyse data from user behaviour and campaign performance to make data-driven decisions that increase player volume and value. Regulatory Compliance Ensure all casino operations meet regulatory requirements, including responsible gaming practices. Cross-Functional Collaboration Coordinate with marketing, product, legal, payments, and IT departments to implement and optimise casino strategies. Qualifications 5+ years in senior online Casino roles, preferably within the iGaming industry Must be able to work office-based in Gibraltar, 5 days a week

Senior Product Manager — Gaming Platform (PAM) We're working with a leading operator. They've made a strategic decision to build their next-generation gaming platform in-house — starting with a full greenfield build of their Player Account Management (PAM) system, the transactional core of the entire business.   What You'll Do Own the product roadmap for your domain — discovery, prioritisation, sequencing, delivery Write crisp specs for complex transactional and compliance-driven functionality Translate gaming regulation, KYC/AML and responsible gaming obligations into buildable product requirements Define the migration path off the current third-party platform — feature parity, gap decisions, dual-running, cutover Partner with principal engineers on speed vs. scope vs. architectural integrity trade-offs Define and instrument success metrics for your domain Manage stakeholders across markets, time zones, and executive sponsors   What You'll Bring 6+ years in Product Management, 3+ years on platform, backend or API products Experience shipping transactional/money-moving functionality — payments, wallets, billing, banking, trading, or gaming Comfortable working in regulated environments Technical fluency — API design, data models, event-driven architecture Experience with migrations, re-platforming, or greenfield builds Sharp written and spoken English A structured, evidence-driven approach to prioritisation — and the confidence to say no