My engineering experience taught me to value the human factor, something I take with me to the Pentasia team.
A trust-based relationship forms the basis of the most productive conversations, that lead to successful outcomes for both candidate and client alike.
Note: This role operates in U.S. Eastern Time (EST) with flexible working hours. An exciting opportunity for a seasoned data leader to take charge of the entire data ecosystem within a B2C iGaming business. This role is pivotal in shaping how data informs strategy, marketing, player engagement, and regulatory compliance. Main Responsibilities: Lead all commercial reporting, delivering insights into key B2C metrics such as LTV, churn, ARPU, and CPA. Collaborate with cross-functional teams to provide actionable data for marketing, retention, and reactivation strategies. Drive player segmentation and forecasting to guide budget allocation and targeting decisions. Oversee the full data stack—from data engineering and cloud architecture (e.g., BigQuery, Snowflake) to ETL workflows using dbt, Airflow, or Fivetran. Ensure high-quality, real-time and batch data processing across systems. Roll out BI dashboards using Looker, Tableau, or Power BI, and champion a culture of data self-service. Provide transparent insights into user behavior, product interaction, and campaign performance. Take ownership of data compliance, including GDPR, AML, and jurisdiction-specific reporting, with structured audit and documentation protocols. Build and mentor a cross-functional team of engineers, analysts, and BI developers. Set a forward-looking data strategy aligned with business goals and act as a senior data voice in executive discussions. Desired Experience: Strong experience leading teams, with 3+ in B2C iGaming. Expertise in player lifecycle metrics and data platforms. Proficient in SQL and modern ETL tools. Strong background in BI tools and compliance. Nice to have: experience with predictive analytics, real-time streaming (Kafka), and CRM platforms
Location: Manchester (Hybrid, 2 days/week in-office) Type: Full-Time, reporting directly to the CEO Main Responsibilities: Manage cross-functional coordination with a strong focus on people leadership (80%) and occasional hands-on coding (20%). This position is central to the success of a small, agile team of 30 specialists developing premium online slot games, distributed via the largest platforms in the iGaming industry. Oversee end-to-end software development—guiding both technical and creative aspects to ensure smooth delivery aligned with product vision. Set up and optimize workflows, ensuring timely delivery through structured project management. Offer technical leadership through architecture insights, occasional coding, code reviews, and troubleshooting. Champion innovation and the adoption of emerging technologies to maintain a competitive edge. Utilize Atlassian tools (Jira, Confluence) to manage tasks, track progress, and facilitate collaboration. Desired Experience: Deep understanding of software development and gaming technologies within online casino or slot games. Demonstrated experience managing technical teams. Proficiency in Agile environments, with hands-on knowledge of Jira and Confluence. Excellent interpersonal skills with a strong ability to lead, mentor, and motivate. Perks: Competitive compensation package. Participation in a bonus scheme. Access to a range of employee perks in a flexible and creative workplace.
This international iGaming operator has over two decades of experience in the online betting and gaming industry. With operations across more than 100 countries and multiple regulatory licenses, the company is committed to delivering a safe, innovative, and engaging experience for its users. Focused on continuous growth and technological advancement, it fosters a dynamic work environment where data-driven decision-making is central to business success. Main Responsibilities: Drive data initiatives by designing and managing robust BI solutions, including reports, dashboards, and data models. Translate business questions into technical data requirements, leveraging tools like Metabase for visualization and insights. Build and maintain scalable ETL/ELT workflows using SQL, dbt, and Airflow. Engage with senior stakeholders to shape data-driven business strategies and identify key performance indicators. Ensure integrity and reliability of data systems by monitoring quality and compliance standards. Lead deep-dive analyses to detect patterns, forecast trends, and highlight areas for operational improvement. Provide leadership within the analytics team by coaching junior staff and fostering best practices in data engineering and analytics. Desired Experience: At least 5 years of experience in a data-focused role within the online sector, ideally iGaming, digital products, or e-commerce. Strong SQL and familiarity with dbt for data transformation tasks. Hands-on experience using Airflow for data pipeline orchestration. Proficiency in Python or R for analytical modeling and process automation. Comfortable presenting complex findings to both technical and non-technical stakeholders. Strong knowledge of business and web analytics, with exposure to CRM and financial metrics. Understanding of data governance, privacy, and regulatory frameworks.
A remote-first iGaming company is seeking a BI Analyst with solid industry experience to join their team. This role involves deep analysis of player and platform data to optimize performance and guide decision-making across marketing, product, operations, and finance. Main Responsibilities: • Create and refine dashboards and reports using tools like Looker, Tableau, and Power BI. • Analyze metrics related to player activity, revenue trends, churn, and game performance. • Apply AI and machine learning to support predictive insights and strategic planning. • Collaborate across departments to provide actionable data for growth and retention. • Handle data extraction, cleaning, and transformation from various iGaming sources. • Maintain data accuracy through strong governance and quality controls. • Support A/B testing and performance tracking for marketing and player engagement. • Monitor live analytics and flag significant data changes. Desired experience: • 3+ years in a BI or analytics role within the iGaming sector. • Skilled in LookML, SQL, and familiar with major BI tools. • Experience with AI analytics and tools like Google Cloud AI, Python, or R. • Knowledge of iGaming metrics such as GGR, NGR, RTP, and player segmentation. • Familiarity with BigQuery, Snowflake, or Redshift is a plus. • Remote role with career growth and learning opportunities.
BI Analyst This role involves transforming data into actionable insights that guide strategic decisions across departments. You'll work on complex data initiatives, build robust BI tools, and support broader analytics goals in a fast-paced digital environment. Main Responsibilities: • Analyze data to uncover trends and insights for business optimization. • Develop and maintain dashboards and reports using BI tools such as Metabase. • Collaborate with teams to define requirements and deliver data-driven solutions. • Monitor data accuracy and quality across platforms. • Build and manage data pipelines and support data integration efforts. • Track KPIs and provide recommendations to improve performance. • Contribute to larger analytics projects led by senior team members. Desired experience: • 2+ years in analytics, preferably in iGaming, digital products, or e-commerce. • Proficient in SQL and experienced with BI platforms like Tableau. • Strong understanding of web, CRM, and financial metrics. • Solid communication and presentation skills in English (Upper-Intermediate). • Ability to work both independently and collaboratively. • Experience with data quality management and workflow optimization is a plus.
Our client is an international software and hardware development company. Their core products are applied to the gambling industry, via proprietary and patented solutions that enable the remote use of physical electronic gaming machines. The company has recently been acquired by a large U.S. firm and is aggressively growing its team to meet global distribution and revenue goals. Role Overview We are looking for a motivated IT Technician to join our growing operations team. This is an entry-level role ideal for someone with foundational technical knowledge and a hands-on mindset. You'll support our studio operations, perform basic technical troubleshooting, and help maintain equipment across our facilities. Key Responsibilities Provide technical support to internal teams and casino operators (not end players) Troubleshoot hardware and software issues (PCs, peripherals, network connections, slot machine systems) Assist with routine maintenance, equipment setup, and inventory handling Support shift operations, including hardware checks and simple diagnostics Coordinate with the senior technical team to escalate complex issues Perform occasional travel between nearby studio sites Requirements Understanding of IT systems, hardware, and networking Ability to diagnose and resolve common technical issues Strong communication and teamwork skills Willingness to work in 8-hour shifts. Flexible assignment based on preferences and needs. Reliable, proactive, and eager to learn new systems Previous experience in a casino tech, help desk, or support role is a plus.