Alexandra Bomberg.
Recruitment Consultant
I am Originally from Curaçao - a multicultural island in the Caribbean – and quite well-known for those within the iGaming industry.
Coming from such a tiny pearl in the Caribbean, I’ve always enjoyed getting to know new cultures by travelling and connecting with others. With a background in hospitality as a tour guide and then in the iGaming industry as an HR professional with a specialization in talent acquisition, it was natural to dive deeper into recruitment.
I am looking forward to continuing this journey as it’s always rewarding contributing to one’s professional career.
Latest Alexandra Bomberg Jobs.
Product Quality Assurance Specialist
Posted 3 days ago- Argentina
- USD 1000 - USD 1500
Why Join Us? Competitive salary: USD 1,000–1,500 depending on experience High-impact role with growth potential within a fast-scaling iGaming company Flexibility in working arrangements and contract structure Be part of an international team servicing licensed online casinos Who Will You Work For? A fast-growing international online casino service provider established in January, with teams in Malta, India, and Israel—now expanding operations into Argentina and Indonesia. Focused on delivering excellence in B2C casino operations, this company supports licensed operators with services across Customer Support, Risk, CRM, and more. It’s an exciting opportunity to join a company driving innovation and scalability in the iGaming space. Why This Role? As a Product Quality Assurance Specialist based in Argentina, you’ll be the go-to expert ensuring the performance, accuracy, and user experience of casino products in your market. You’ll test local payment methods, verify translations, and analyze competitor offerings to support a best-in-class product. With a chance to grow into a leadership role and potentially build a local team, this position is ideal for someone with hands-on QA experience and deep knowledge of iGaming. Key Responsibilities: Conduct end-to-end QA testing across platforms, focusing on performance, usability, and functionality Verify translations and local content accuracy to meet market expectations Test local payment methods (e.g., bank transfers, cards) and ensure transaction flows work smoothly Capture detailed feedback through videos/screenshots and reports Perform competitor analysis to identify areas for product improvement Collaborate with product, operations, and content teams to ensure market fit Act as the local point of contact for QA-related insights and feedback Monitor and report issues, bugs, and inconsistencies using structured QA processes Requirements: Must be based in Argentina 2+ years of experience in QA, ideally in iGaming (online casino) Strong understanding of casino platforms, games, and payment flows Experience with QA tools and testing methodologies Fluency in Spanish and English Analytical mindset with attention to detail and structured reporting skills Comfortable with video/screen capture tools to demonstrate issues and feedback Self-motivated and able to work independently in a fast-paced environment Familiarity with B2C and B2B models in iGaming is a strong advantage Benefits: Join a growing team with the opportunity to scale and lead in your region Flexible contract terms tailored to market needs Dynamic, multicultural work environment with a strong support network Direct impact on product quality and market competitiveness Flat hierarchy and entrepreneurial spirit Ready to shape casino product quality and performance in Argentina? Apply now to join a company expanding its global footprint in the iGaming space.
Workforce Management Specialist
Posted 14 days ago- Brazil
- R$ 10,000 - R$ 15,000
The Company: This opportunity is with an iGaming operator that is recognized as one of the significant operators in the Brazilian market. They offer a wide range of casino and sports betting products tailored to Brazilian users and are known for sponsoring one of Brazil’s most historic football clubs. The Role: The company is seeking a Workforce Management (WFM) Specialist to oversee the end-to-end planning and real-time coordination of their customer service operation. In this role, you’ll be responsible for creating and monitoring monthly shift schedules, ensuring alignment with Brazilian labor laws (CLT), forecasting staffing needs based on contact volumes and SLAs, and working closely with Operations, HR, and Legal teams to maintain compliance and performance. About You: You have at least 3 years of experience in WFM within a contact center environment, ideally in the iGaming, tech, or 24/7 service industry. You bring strong analytical skills, fluency in English, and are well-versed in WFM tools like Genesys or Verint. Your understanding of Brazilian labor law, paired with your Excel proficiency and ability to manage time-sensitive schedules, makes you a key contributor to operational success. Does this sound like you or someone you know? If so, please contact Alexandra Bomberg at Pentasia for a confidential discussion.
Operations Manager
Posted 62 days ago- Brooklin, São Paulo, Brazil
- R$ 17,000
The Company: This opportunity is with an iGaming provider with multiple B2C brands under them. They specialize in Casino related products and offer casino related games to their customers across various markets including Latam, Canada, Europe etc. The Role: The company is on the look-out for an Operations Manager to oversee the daily operations of the Customer Service Department in Brazil, consisting of around 18 members. You’ll be responsible for the productivity and performance of these agents, and hiring additional agents if needed. In addition, you will also be conducting customers KYC verifications and overall Risk/Compliance assessment monitoring. About You: You have a strong background in customer service and/or operations, with experience leading/supervising a team, preferably within the iGaming industry. You also have excellent communication skills in both English and Portuguese, and excellent organizational skills. Does this sound like you or someone you know? If so, please contact Alexandra Bomberg at Pentasia for a confidential discussion.