An established iGaming business is looking to hire a Head of Risk, Payment and Fraud.
The responsibilities include:
- Recruiting and managing Payments, KYC, Risk & Fraud agents.
- Establishing policies and procedures to identify, eliminate, and mitigate potential risks.
- Systematically evaluating existing policies and procedures to identify weaknesses and improve flows.
- Providing training, guidance, and quality assurance to agents on how to verify customers and prevent fraud.
- Continuously monitoring KPIs for individuals and the department.
- Actively participating in company-wide projects and implementing new solutions for the Risk, Fraud & Payments department.
- Managing queries from external auditors related to risk, fraud and payments areas.
- Implementing fraud prevention measures such as fraud detection algorithms and monitoring suspicious activity.
- Monitoring active bonus campaigns to reduce vulnerabilities and prevent business losses.
- Assessing and managing risks associated with new payment methods and technologies.
- Keeping up to date with industry developments and regulatory requirements related to payments, risk, and fraud management.
- Ensuring the department is operationally aligned with requirements from the regulatory body and laws regarding AML and RG.
- Preparing monthly reports indicating key performance metrics across all functions
Experience and Qualifications Required:
- Minimum 3 years of leadership experience in risk, fraud, and payments management within online gaming, gambling, or financial sectors.
- Proven ability to recruit, lead, and manage teams effectively, fostering collaboration and high performance.
- Strong analytical skills for interpreting complex data and making data-driven decisions.
- Proficiency with tools like Seon, Payment IQ, Onfido, Jumio, etc.
- Excellent communication skills, both verbal and written, for conveying complex concepts clearly.
- Ability to implement policies, and develop procedures and controls to mitigate risks and prevent fraud.
- Understanding of regulatory requirements and industry best practices in risk management and payment processing.
- Proactive mindset with strong organizational skills to manage multiple tasks effectively.
- Detail-oriented with a focus on accuracy and precision.
- Adaptability and resilience in a fast-paced, evolving industry.
- Commitment to continuous learning and professional development.
An attractive salary is on offer,