Head of Operations.

Why Join Us?

• Competitive salary based on your experience and expectations
• Open to discussion with performance-based incentives
• Strategic leadership opportunity in a fast-growing iGaming company
• High autonomy and the ability to shape Panama operations

Who Will You Work For?

An international iGaming organization expanding rapidly across global markets. With a focus on operational excellence, compliance, and innovation, the company is seeking strong leaders to drive sustainable growth and support high-performing teams in strategic locations.

Why This Role?

As Head of Operations based in Panama, you’ll oversee and lead the entire operational structure of the local office. This role is ideal for a strategic and hands-on leader with experience in HR, Finance, Procurement, and IT, who thrives in dynamic environments and wants to directly influence business outcomes. You’ll work closely with the General Manager and senior leadership to drive performance, ensure regulatory compliance, and build a world-class operational foundation.

Key Responsibilities:

• Lead all core business functions: HR, Finance, Procurement, Facilities, Customer Support, and IT
• Develop and implement scalable operational strategies aligned with company growth goals
• Build and manage strong relationships with local banks, government bodies, and institutional partners
• Ensure full compliance with Panama’s labor laws, financial regulations, and business requirements
• Streamline workflows and optimize internal processes to boost efficiency
• Define KPIs and oversee performance management across departments
• Support long-term strategic planning, budgeting, and risk management
• Promote a positive, inclusive, and high-performance work culture

Requirements:

• 5+ years of senior operations experience (e.g., Operations Manager, Director of Operations, COO)
• Proven success managing multi-functional teams
• Strong understanding of Panama’s regulatory and business landscape
• Bachelor's degree in Business, Operations Management, or a related field (MBA preferred)
• Fluency in Spanish and English is highly preferred
• Excellent communication, organizational, and leadership skills
• Experience in the online casino or iGaming industry

Benefits:

• Leadership role with high visibility and influence
• Collaborative international environment with executive-level exposure
• Dynamic, people-first company culture
• Opportunity to shape operational strategy in a key regional market
• Comprehensive benefits package, including wellness perks and growth programs

Ready to lead operations in Panama and build a high-performing foundation for success? Apply now to make a lasting impact with a global iGaming leader.