iGaming

Director of Client Relations -iGaming  Based in Manilla Interesting, exciting & varied role  Help the people of the Philippines  Influential role  This company is in the regulatory compliance space  - working within the iGaming sector. It is now looking to recruit a newly created role - Director of Client Relationships to further expand the team in Manila. Based in the Manilla office, you will work closely with and report into the COO. Externally, you will work with stakeholders within government departments, iGaming companies and industry bodies. The person in the role will be involved in lots of  face to face meetings, negotiations and discussions with external stakeholders at various levels. He or she will serve as the primary point of contact for strategic client matters-providing a reliable channel of communication for concerns, escalations and process alignment. The role is varied and the person within the role will also be involved in reporting, conflict resolution, persuading, educating and clarifying situations and explaining.  The ideal candidate will need to speak both Filipino (Tagalog) and English, and just as important is that they are persuasive and influential, they will also need to be relationship builders, patient, persistent, pragmatic, diplomatic and  possess  excellent communication skills.   Experience working with compliance - related or compliance focused industries, relationship management in particular experience coordinating with government bodies would be highly sort (so experience as a government  liaison officer would be ideal) . IGaming experience would be ideal but not essential.    This is an exciting, varied and interesting role that will give someone the opportunity to work within one of the fastest growing markets in the world and genuinely help the people of the Philippines.  To apply or discuss please contact Karl Harenburg at Pentasia.   

Head of VIP We are looking to collaborate with an experienced Head of VIP to own and define the VIP function end-to-end across casino, sportsbook, and Predict. This role has full accountability for VIP portfolio performance, commercial strategy, proposition design, and long-term value creation. You will shape how VIP operates globally—from segmentation and player treatment to onboarding, engagement, partnerships, and brand visibility—ensuring a differentiated, competitive, and always-on VIP experience. You will lead VIP growth through proactive portfolio management, data-driven decision-making, and close collaboration with CRM, product, marketing, social, and partnerships. The role also includes building and leading a high-performing VIP team, setting clear operating models, and establishing strong governance around incentives, risk, and player experience. What you bring: 5+ years’ experience in VIP leadership or high-value customer roles within iGaming Proven commercial ownership of VIP or high-value player portfolios Strong strategic and analytical decision-making skills Experience building and leading teams Deep understanding of VIP player behaviour and competitive landscapes Comfort operating in a fast-paced, always-on environment   This role is for someone who drives outcomes—early, decisively, and at scale. Apply now or email me directly at:  chrysavgi.patera@pentasia.com

Senior VIP Manager We’re looking for a Senior VIP Manager to own and grow a high-value VIP portfolio across casino, sportsbook, and Predict. This is a senior, always-on role with full responsibility for revenue, retention, LTV, and incentive efficiency. You’ll operate with real autonomy—making fast, commercial decisions, anticipating player behaviour, and acting ahead of churn or risk. Working closely with marketing, CRM, product, acquisition, social, and partnerships, you’ll shape a differentiated, top-tier VIP proposition through smarter onboarding, stronger visibility, and exclusive experiences. You’ll lead VIP strategy, manage segmentation and rewards, convert partnerships into real value, and set the standard for proactive, disciplined VIP management while guiding junior team members. What you bring 5+ years managing high-value customer portfolios (iGaming, betting, fintech, trading, or similar) Strong commercial and analytical mindset Confidence making high-impact decisions in fast-moving environments Experience working cross-functionally across marketing, CRM, product, and partnerships Deep understanding of VIP players and competitive high-value propositions This role is for someone who drives outcomes—early, decisively, and at scale. Apply now or email me directly at: chrysavgi.patera@pentasia.com