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$40,000–$60,000/year (commensurate with experience)
Customer Support Representative
Location: New Jersey (On-Site)
Compensation: $40,000–$60,000/year (commensurate with experience)
About the Opportunity
Our client is a fast-growing, international digital entertainment company operating within the regulated online gaming industry. We are seeking customer-focused professionals who are passionate about helping people, solving problems, and delivering exceptional service experiences.
What You'll Be Doing
As a Customer Support Representative, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels.
Key responsibilities include:
Responding to customer inquiries via live chat, email, and phone
Investigating and resolving account-related questions and concerns
Assisting customers with account verification, transactions, and general platform navigation
Troubleshooting technical issues and escalating complex cases when necessary
Delivering a high standard of customer service while meeting quality and productivity targets
Accurately documenting customer interactions and case resolutions
Working collaboratively with internal departments to ensure prompt issue resolution
Promoting responsible customer engagement and adhering to regulatory requirements
Qualifications
New Jersey residency (required)
Strong communication and customer service skills
Problem-solving, organization, and multitasking skills
Ability to work in a fast-paced environment
Customer support experience across chat, email, or phone
Gaming, fintech, payments, or regulated-industry experience (preferred)
Bilingual proficiency (preferred)
Benefits
Medical insurance
Career development opportunities
Exposure to a global, technology-driven business
Opportunity to build a long-term career in a rapidly growing industry
Internal Audit Manager
Leading iGaming Operator | Sliema, Malta | Hybrid
Our client is one of the most exciting growth-stage operators in European iGaming right now. In under seven years, they've built a portfolio of regulated casino brands across Finland, the Netherlands, and Portugal — and they're not done yet.
Now, as the business scales across multiple regulated markets, they're building the governance infrastructure to match their ambitions. This is a genuinely rare opportunity: a newly created Internal Audit Manager role that reports directly to the CEO, with the scope to build the function from the ground up in a company that takes compliance as seriously as it takes product.
The Role
You'll be the first dedicated Internal Audit hire — which means real ownership, real impact, and a direct line to the CEO and Board. The framework exists; you'll sharpen, embed, and run it. This is not a back-office compliance role. It's a strategic function with teeth.
Your core focus will be across four areas:
Strategic audit planning — building and owning the audit programme, risk assessments, and objectives across all markets
Compliance oversight — MGA, KSA, and Portuguese gambling regulations, AML, and corporate governance
Operational auditing — independent review of financial, operational, and control processes across the business
Game Risk — acting as the company's Game Risk Analyst under Dutch RG regulations, owning the game risk classification and policy
As the business grows, you'll build and lead the internal audit team around you.
What They're Looking For
At least 3 years' experience in the iGaming industry — audit experience preferred but not essential
Solid knowledge of MGA, KSA, or Portuguese gambling regulations (one or more)
An investigative mindset — someone who spots what others miss and asks the right questions
Previous MGA Key Function Holder experience is a strong plus
Degree in Law, Accounting, Finance or a related field preferred; internal audit qualification an asset
Fluent English; Dutch and/or Portuguese a significant advantage
Hands-on, ethical, and comfortable working at pace in a scale-up environment
What's On Offer
? Hybrid working model
? Brand new Malta offices with private parking
? Competitive salary (DOE)
? Private health insurance
? Wellness allowance up to €600/year
? Meal allowance
? Employee assistance programme
? Company discounts & birthday perks
? Daily office lunches & healthy snacks
? Direct CEO reporting line
About the Company
Our client is an ambitious, fast-growing online casino operator active across regulated European markets, with offices in Malta, Estonia and the Netherlands. Operating across three regulated jurisdictions and holding licences from the MGA and KSA, they have built a culture defined by simplicity, integrity, and trust — and they're scaling fast. With around 100 people and multiple established brands, this is a business at an exciting inflection point.
Competitive base salary and comprehensive benefits package
Director of Finance & Accounting
Location: New Jersey with occasional travel as needed
Employment Type: Hybrid (2 Days)
Reports To: Chief Financial Officer / Finance Leadership
Compensation: Competitive base salary and comprehensive benefits package
We are seeking a hands-on Director of Finance & Accounting to lead and scale the finance and accounting function for a growing, multi-entity organization operating in a highly regulated environment. This role will be instrumental in establishing robust financial processes, enhancing reporting capabilities, strengthening internal controls, and supporting the company's continued expansion.
The ideal candidate combines strong technical accounting expertise with a builder's mindset, thriving in fast-paced environments where they can create structure, drive operational excellence, and partner closely with executive leadership. This position offers the opportunity to make a meaningful impact, influence strategic decision-making, and help shape the future finance organization.
Primary Responsibilities
Financial Reporting & Accounting
Lead all accounting operations, including general ledger management, month-end and year-end close processes, and financial reporting.
Ensure timely and accurate preparation of financial statements in accordance with U.S. GAAP.
Support reporting requirements under both U.S. GAAP and IFRS frameworks.
Oversee account reconciliations and ensure compliance with accounting policies and procedures.
Manage multi-entity accounting activities, including consolidations and intercompany transactions.
Audit, Compliance & Controls
Coordinate and serve as the primary finance contact for external auditors.
Maintain and strengthen internal control frameworks to support business growth.
Oversee compliance with regulatory reporting requirements and financial governance standards.
Ensure adherence to applicable accounting, tax, and reporting regulations.
Treasury & Financial Operations
Support treasury functions, including cash management, forecasting, and liquidity planning.
Monitor working capital and assist in optimizing financial operations.
Oversee banking relationships and financial controls related to cash management.
Process Improvement & Infrastructure
Evaluate, design, and implement scalable finance and accounting processes.
Lead initiatives to transition and internalize finance activities as the organization expands.
Identify opportunities for automation, efficiency gains, and process standardization.
Develop policies, procedures, and documentation to support a growing finance function.
Leadership & Business Partnership
Serve as a trusted advisor to senior leadership on financial and operational matters.
Collaborate cross-functionally with legal, compliance, operations, and executive teams.
Participate in strategic projects, growth initiatives, and potential capital markets activities.
Help build and mentor future finance and accounting team members as the organization grows.
Qualifications
Bachelor's degree in Accounting, Finance, or a related field.
CPA designation required.
7+ years of progressive accounting and finance experience.
Deep understanding of U.S. GAAP financial reporting.
Working knowledge of IFRS reporting standards.
Experience leading month-end close and annual audit processes.
Strong multi-entity accounting and consolidation experience.
Demonstrated ability to operate independently and drive results in a lean, high-growth environment.
Excellent analytical, organizational, and problem-solving skills.
Strong communication and stakeholder management capabilities.
Benefits & Perks
Comprehensive medical, dental, and vision coverage
Retirement savings program
Paid time off and company holidays
Flexible hybrid work environment
High-growth career advancement opportunities
Opportunity to help build and shape a finance organization from the ground up