iGaming

We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.

Be Part of the Tech Revolution in Gaming<b>.</b>
Powering business growth.

Be Part of the Tech Revolution in Gaming.

We’re the #01 global leader in iGaming recruitment. Our team of 80+ recruiters deliver a full suite of recruitment services and enterprise talent solutions. Since 2001 we’ve placed 10,000+ candidates in specialist iGaming jobs within the online gambling and sports betting space. As part of The Conexus Group, our global networks within iGaming are unrivalled. Recruiting or expanding? Let’s talk talent!

Our services
New Career Opportunities

Latest Jobs in iGaming.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

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Remote

Scala Developer

Remote, Europe

€60,000 - €70,000

Pushing the Edge of Entertainment Tech — Join Us in Building the Future We're a rapidly growing company at the intersection of cutting-edge technology and next-gen digital entertainment. Headquartered in the coastal hub of Marbella, Spain, our office is an open, collaborative space where creativity meets code, strategy meets scalability, and innovation is more than just a buzzword — it’s our daily rhythm. We’ve built and operate our own tech ecosystem from the ground up. This gives us complete autonomy to develop, adapt, and launch at pace. We also integrate select external partners into our framework, ensuring our offerings stay fresh, competitive, and user-focused. Our environment is fast-moving and rewarding. From launching global campaigns to evolving our technical infrastructure and building new digital experiences, we’re on a mission to redefine what’s possible in the entertainment tech landscape. Despite our growth, we’ve preserved the spirit of a startup — agile, tight-knit, and bold. Our team blends remote flexibility with in-person creativity. We value personal growth just as much as product innovation. We offer the tools you need to do your best work — company devices, comfortable setups, and invitations to regular team retreats and annual gatherings for all team members, wherever they’re based. What We’re Hiring For Right Now We’re on the hunt for experienced Scala developers — problem-solvers and forward-thinkers who thrive in collaborative, tech-driven environments. If you’re fluent in multiple coding languages, deeply curious about system design, and comfortable working both in teams and independently, we want to hear from you. Our ideal candidates are proactive, technically versatile, and excited about helping build something meaningful. Our platform is always evolving, so we love people who bring fresh perspectives and aren’t afraid to challenge assumptions or try something new. What You Bring to the Table Core Technical Experience Must-haves: Scala – You’ve shipped real projects using it and know the ins and outs. Event Sourcing & Akka – You know how to build systems that don’t break under pressure. Nice-to-haves: Elasticsearch & Kafka – Solid data querying and stream processing skills. Cassandra/NoSQL – Data modeling is second nature. GraphQL – You’ve built and consumed APIs with it. GRPC – Familiarity with efficient protocol design. Docker & Kubernetes – You understand containerization and deployment well. Play Framework – Experience building responsive web applications. Professional Strengths Autonomous – You take initiative, own your projects, and move fast. Collaborative – You enjoy working with smart people and make the team better. Resilient – You embrace challenges and enjoy solving tough problems. Curious – You’re always learning and improving. Clear communicator – You can talk tech and business with equal clarity. What You’ll Get Flexible hybrid or fully remote work arrangements A forward-thinking environment with modern tools and top-tier hardware A global team with strong collaboration and agile workflows Competitive compensation with flexible hours 23 days of vacation, plus public holidays Comprehensive private health coverage (for you and your family) Access to free language classes (English or Spanish) A full calendar of social and team-building events Continuous learning and professional growth opportunities In-House Perks (If Based in Spain) Fresh breakfast daily, and cooked lunch three times a week 50% discount on personal training and physiotherapy Fully stocked kitchen, game room, gym, and more Massage room and wellness-focused extras We believe that the best teams are built from diverse perspectives, unique experiences, and collaborative mindsets. If you're ready to join a workplace where bold ideas are embraced and your skills will have real impact, apply now. Your privacy and security are important to us. You can review how we handle candidate data in our privacy documentation.
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On-site

Customer Support Representative: iGaming Brazil

Sao Paulo, LATAM

Circa 4500

The Customer Support Representative plays a key role in ensuring a seamless and positive experience for users of the company’s sports betting and casino platform. This position requires strong communication skills, empathy, and problem-solving ability to resolve customer inquiries efficiently. Working on a 24/7 rotating roster, the role supports players in both Portuguese and English, providing professional service and contributing to the continuous improvement of the customer experience. Main Responsibilities: Respond promptly and professionally to customer inquiries via live chat. Resolve issues and complaints, offering appropriate solutions and following up to ensure customer satisfaction. Communicate fluently in both Portuguese and English to assist a diverse customer base. Maintain accurate customer records and liaise with internal teams when escalation is needed. Stay up-todate with company products, promotions, and policies to provide accurate information. Provide feedback and suggestions to improve processes and enhance customer experience. Collaborate with other operational teams to ensure customer needs are met. Work Experience and Skills: Excellent written and verbal communication skills in both Portuguese and English. Prior experience in a customer service role (online, phone-based, or face-to-face). Availability to work on a 24/7 rotating roster. Ability to remain calm and efficient in a fast-paced environment. Desirable Qualifications: Familiarity with the crypto and online betting industry. Previous experience in sports betting or online casino. Experience working with tools such as Slack and G-Suite. Personal Qualities and Behavioural Traits: Strong customer focus with a solution-oriented mindset. Ability to multitask and handle multiple inquiries simultaneously. Self-motivated and capable of working independently without close supervision. Excellent problem-solving skills and resilience under pressure. Strong initiative and proactive approach to improving customer experience. Collaborative team player, willing to share knowledge and support colleagues. The Customer Support Representative will work closely with: Team Leads and Senior Support staff. Payments providers and the internal payments coordination team. Other operational departments such as KYC, Marketing, Affiliates, Tech Support, and VIP.
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Remote

Chat Host

Remote, Spain

25000

Chat Host (Remote – Rotative Shifts) Night shift included Location: Remote (based in Ceuta, Spain) Industry: Online Gambling / iGaming Languages: Spanish and English (MUST)   We’re looking for enthusiastic and reliable Chat Hosts to join our team and engage with players, ensuring they enjoy a safe, fun, and interactive iGaming environment.   Key Responsibilities Engage with players in real-time via live chat to create a friendly, welcoming, and enjoyable community atmosphere. Moderate chat rooms to ensure compliance with community guidelines and responsible gaming policies. Provide excellent customer support, answering player queries and escalating issues when necessary. Encourage participation in games, promotions, and events through positive interaction and engagement. Report player feedback, technical issues, or unusual activity to relevant teams. Adapt to rotative shifts, including evenings, weekends, and holidays.   Requirements: Based in Ceuta, Spain (remote working set-up required). Previous experience in customer service, community management, or hospitality is an advantage. Excellent communication skills, both written and spoken. Fluency in Spanish (English is a strong plus; other languages are an asset). Confident, engaging personality with the ability to build rapport quickly. Comfortable working in a regulated online gambling environment. Flexible to work on a rotating shift schedule. Chat Host (Remote – Rotative Shifts) Night shift included.  Location: Remote (based in Ceuta, Spain) Industry: Online Gambling / iGaming Languages: Spanish and English (MUST)   We’re looking for enthusiastic and reliable Chat Hosts to join our team and engage with players, ensuring they enjoy a safe, fun, and interactive iGaming environment.   Key Responsibilities Engage with players in real-time via live chat to create a friendly, welcoming, and enjoyable community atmosphere. Moderate chat rooms to ensure compliance with community guidelines and responsible gaming policies. Provide excellent customer support, answering player queries and escalating issues when necessary. Encourage participation in games, promotions, and events through positive interaction and engagement. Report player feedback, technical issues, or unusual activity to relevant teams. Adapt to rotative shifts, including evenings, weekends, and holidays.   Requirements: Based in Ceuta, Spain (remote working set-up required). Previous experience in customer service, community management, or hospitality is an advantage. Excellent communication skills, both written and spoken. Fluency in Spanish (English is a strong plus; other languages are an asset). Confident, engaging personality with the ability to build rapport quickly. Comfortable working in a regulated online gambling environment. Flexible to work on a rotating shift schedule.
Apply now
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Our Team.

View all team
Adam Hall

Adam Hall

Recruitment Consultant

Alastair Cleland

Alastair Cleland

Managing Director, Human Capital

Alexandra Bomberg

Alexandra Bomberg

Recruitment Consultant

Alex Francis

Alex Francis

Head of LATAM

Amelia Snuggs

Amelia Snuggs

Recruitment Consultant

Anissa Farih

Anissa Farih

Recruitment Consultant

Aya Hablas

Aya Hablas

Junior Recruitment Consultant

Chris Gyere

Chris Gyere

Head of Practice - Tech

Chrysavgi Patera

Chrysavgi Patera

Recruitment Consultant

Darren Kirby

Darren Kirby

Business Development Director - Europe

David Shuttleworth

David Shuttleworth

Enterprise Solutions Director

Eleonora Gottifredi

Eleonora Gottifredi

Recruitment Consultant

Finley Beckett

Finley Beckett

Recruitment Consultant

Gareth Mulley

Gareth Mulley

Head of Practice - Marketing

Gerry Riera

Gerry Riera

Senior Recruitment Consultant

Guy Derham

Guy Derham

Recruitment Consultant

James Thomas

James Thomas

Senior Recruitment Consultant

Karl Harenburg

Karl Harenburg

Head of Practice - Commercial

Kerry Gillitt

Kerry Gillitt

Head of Practice - Professional Services

Lucky Shankar

Lucky Shankar

Senior Recruitment Consultant

Martha Edunyah

Martha Edunyah

Recruitment Consultant

Matt Chapman

Matt Chapman

Recruitment Consultant

Oliver Dendy

Oliver Dendy

Head of Practice - Product

Oliver Kerr

Oliver Kerr

Senior Recruitment Consultant

Pablo Mary

Pablo Mary

Recruitment Consultant

Rebecca Spicer

Rebecca Spicer

Recruitment Consultant

Robert Gray

Robert Gray

VP, Americas

Steve Kirk

Steve Kirk

Managing Consultant

Guides & Case Studies

Career Guides.

View all guides
Guide1

Responsible Gaming in Brazil: Your Talent Acquisition Advantage

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more
Guide2

Building an Inclusive Future in iGaming: Supporting Women Beyond IWD

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more
Guide3

Stand Out in Brazil's Gaming Boom:How to Land Your Dream Job

The Brazilian Gaming talent market has become increasingly competitive since the start of 2024. With regulations now in place, and a vast, untapped..
Read more

Latest Jobs in iGaming.

Pentasia believes in building more diverse, equitable and inclusive workplaces.

Talk recruitment