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Job requirements 5-7 years of experience in IT operations, systems administration, or endpoint engineering Proven hands-on experience with at least one enterprise MDM solution (Kandji, Jamf Pro, or Microsoft Intune) Experience with identity management and SSO: Google Workspace Admin, Okta, Azure AD/Entra ID, SAML/SCIM integrations Proficiency in scripting and automation (Bash, Python, or PowerShell) for IT workflow development Currently based in Limassol, Cyprus Strong proficiency in integrating AI tools into daily workflows to drive efficiency, quality, and innovation Job responsibilities Own the full device lifecycle: procurement, provisioning, compliance enforcement, and decommissioning across macOS and Windows fleets Administer and optimise the Kandji MDM platform including custom profiles, automated deployments, and compliance policies Design and manage identity lifecycle workflows integrating Google Workspace, SCIM provisioning, and SSO/SAML configurations Build and maintain automated provisioning/deprovisioning workflows using APIs, scripting, and integration platforms Lead infrastructure projects end-to-end: office build-outs, network deployments, access control systems, and cloud service integrations

Technical Integration Manager Full remote role - B2B contract   We are looking for a strongly technical Integration Manager with a genuine technical background to lead and coordinate integrations with external partners.   This is not a purely project management or coordination role. The ideal candidate will have hands-on experience working with software, APIs, integrations, or development teams and be comfortable understanding technical requirements, investigating integration issues, and having detailed technical conversations with engineers and external technical stakeholders.   You will act as the bridge between our internal engineering teams and external partners, ensuring integrations are technically sound, delivered on time, and successfully launched.   Key Responsibilities: - Manage the end-to-end technical integration lifecycle, from initial technical discovery and requirements gathering through development, testing, go-live, and post-launch support. - Act as the primary technical point of contact between external partners and internal Product, Development, QA, and Operations teams. - Coordinate multiple integration projects simultaneously, ensuring technical requirements, timelines, dependencies, and deliverables are clearly defined and managed. - Lead and facilitate technical discussions around APIs, RESTful services, web services, authentication, data formats, webhooks, and system-to-system integrations - Work closely with developers and engineering teams to understand technical issues, investigate integration failures, identify root causes, and drive issues through to resolution. - Translate business and partner requirements into clear technical requirements and integration specifications for development teams. - Review technical documentation, API specifications, integration flows, and partner documentation to identify gaps, inconsistencies, or potential implementation risks. - Monitor integration progress, identify technical risks and dependencies, and proactively implement mitigation plans. - Ensure integration documentation, technical specifications, API documentation, testing requirements, and onboarding materials are complete and up to date. - Support integration testing and troubleshooting, acting as a technical escalation point between internal teams and external partners. - Build strong relationships with partners while maintaining the ability to challenge and clarify technical requirements when necessary. - Drive continuous improvements to integration processes, technical onboarding, documentation, and partner implementation workflows.   Requirements - Technical Background — Essential - Strong technical background in software development, systems integration, technical implementation, or a similar engineering-oriented discipline - Proven experience in Integration Management, Technical Project Management, Technical Implementation, Solutions Engineering, or a similar client-facing technical role. - Strong understanding of APIs, RESTful services, web services, JSON/XML, HTTP, authentication, webhooks, and general software integration concepts. - Ability to read and understand API documentation, technical specifications, data structures, request/response payloads, and integration flows - Comfortable working directly with software engineers and having technical conversations at implementation level, rather than only coordinating projects. - Demonstrable ability to analyse technical problems, understand root causes, and work with developers to troubleshoot and resolve integration issues - Understanding of software development lifecycles and experience working within Agile development environments - Ability to translate between **technical and business requirements**, ensuring both internal teams and external partners have a clear understanding of what needs to be delivered.   Project & Stakeholder Management: - Proven ability to manage multiple technical integration projects simultaneously. - Strong project management, organisational, prioritisation, and multitasking skills. - Excellent communication and stakeholder management skills. - Ability to manage external partners while coordinating multiple internal technical and non-technical stakeholders. - Proactive approach to identifying risks, dependencies, blockers, and potential integration issues. - Ability to balance technical requirements with commercial and business objectives.   Nice to Have: - Experience within iGaming, online casino, sports betting, sportsbook, fintech, SaaS, or other B2B technology environments - Previous experience integrating with **third-party platforms, payment providers, gaming providers, CRM systems, sportsbooks, casino platforms, or other external APIs**. - Familiarity with integration platforms, middleware, API management tools, CRM systems, and issue-tracking tools. - Experience working with tools such as Postman, Swagger/OpenAPI, Jira, Confluence, or similar technical/project management platforms. - Basic understanding of programming or scripting concepts and the ability to work with code when required. - Experience managing international partners and distributed, remote engineering teams.

Business Development Manager (Turkish speaking) – Malta | Casino Games Provider Location: Malta – On-Site The Company: This leading iGaming B2B solutions provider is expanding its footprint across Turkish speaking markets. With offices in Malta, the company is known for its cutting-edge games and innovative approach to the market. The Role: This company is seeking a motivated and creative Business Development Manager to drive expansion in key markets. You will build strong relationships with top-tier clients and identify new business opportunities while delivering innovative iGaming solutions. Your role will involve cultivating and managing relationships with key decision-makers and developing strategic market plans based on high-potential prospects. About You: To be considered for this role, you should have at least 3 years of experience in sales or account management within the iGaming industry. Strong written and verbal communication skills are essential, and experience working in Turkish speaking markets. You should have an extensive network and connections within the iGaming sector to help drive success. Does this sound like you, or someone you know? If so, we’d love to hear from you. Please reach out to Guy Derham at Pentasia for a confidential discussion.

Global Key Account Manager | iGaming | Casino Content Supplier | Malta A leading international B2B casino content supplier is looking for a Global Key Account Manager to join its growing commercial team in Malta. This is an exciting opportunity to work with a diverse portfolio of casino products, partnering with some of the industry's leading operators while playing a key role in driving revenue growth and market visibility on a global scale. In this role, you'll take ownership of a portfolio of strategic operator accounts, focusing on building strong, long-term relationships and identifying opportunities to grow commercial performance. You'll work closely with partners to develop promotional campaigns, marketing initiatives, and launch strategies, ensuring products receive maximum exposure and secure prime lobby positioning. Acting as a trusted commercial partner, you'll collaborate with internal marketing, product, and operations teams to deliver exceptional account performance and maximise the value of every partnership. The ideal candidate will be a proactive, commercially driven account management professional with experience within the iGaming industry. You'll have a proven track record of growing accounts, influencing stakeholders, and delivering successful promotional and marketing initiatives. Strong relationship-building skills, a consultative approach, and the ability to thrive in a fast-paced international environment are essential. This role offers significant international travel and the opportunity to represent the business at key industry events around the world. In return, you'll receive a competitive salary, excellent career development opportunities, and the chance to join an ambitious and highly respected supplier with a strong global footprint and exciting growth plans. Does this sound like you or someone you know? Reach out for more information.

Business Development Manager – iGaming | Gibraltar    New Business focused Fast growing Casino Games provider Hybrid role/ based in Gibraltar  Competitive base + commission structure This company is one of the fastest growing Casino Games providers, with over 700 partners and with offices around the globe. They are looking for a Business Development Manager to help them continue to expand their presence in the market and acquire new partners. Based in Gibraltar, this role reports into the Head of Sales of the business unit. It will focus on bringing in new business. Some of your time will be client facing where you will be expected to have interactions with both operators & aggregators at conferences around the world. To be successful in the role you will need to have had sales management experience gained in the iGaming sector. You will have solid networks and possess communication, relationship building,  persuasiveness, negotiation skills and be energetic. Interested? Next steps… If this role is of interest, please contact me for an initial discussion at guy.derham@pentasia.com

Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup Home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance

Account Manager - Malta based (on-site) Malta based position for someone with prior iGaming account management experience Work for a fast-growing slot game provider Strong base salary + bonuses We are looking for an Account Manager to nurture and grow strong client relationships across European markets within the iGaming industry. In this role, you will act as the key point of contact for partners, maintaining regular communication, strengthening long-term relationships, and ensuring clients receive a high level of service and support. You will work closely with internal teams to coordinate the successful delivery of products and services, while developing a deep understanding of each client’s business needs. By gathering feedback, monitoring satisfaction levels, and resolving issues quickly, you will play a vital role in ensuring partners maximise value from the collaboration. This role also carries a strong commercial focus, identifying opportunities to grow accounts through cross-selling and upselling. Experience working with game developers or operators in the iGaming space would be a strong advantage, particularly with exposure to partners across the European market. Does this sound like you or someone you know? Reach out to guy.derham@pentasia.com