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We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.

Hybrid

Risk and Fraud Analyst

Sliema, Europe, Malta

€38,000

Risk and Fraud Analyst Location: Malta Salary: €38,000 Schedule: Monday to Friday (occasional weekend support)   Overview We are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.   You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.   Key Responsibilities Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud Conduct KYC checks and follow up on verification requirements in line with market standards Apply account limits, restrictions, and closures based on risk indicators Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role) Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play Respond to live alerts and operational risk triggers in a timely manner Collaborate daily with Customer Support on account reviews and transaction queries Maintain clear internal records of actions taken and support ongoing risk reporting   An ideal candidate brings Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis Comfortable working at a pace, handling volume, and making quick account-level decisions Experience in smaller or mid-sized operators is preferred Practical KYC knowledge and familiarity with common fraud tools Fluent English and French required; Portuguese is a plus Strong Excel and general data handling skills   Nice to Have Exposure to both casino and sportsbook environments Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)
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Hybrid

Risk and Payments Manager iGaming

Tbilisi, Europe

80000

Role Overview We’re looking for a Payments Manager to take ownership of all payment operations — from managing PSP relationships to optimizing payment performance and compliance. This is a key position within our Operations team, where you’ll work closely with Product, Tech, and Compliance to build efficient, scalable, and player-friendly payment processes. Key Responsibilities • Manage relationships and daily operations with PSPs, crypto providers, and acquiring banks • Oversee deposits, withdrawals, reconciliations, and dispute handling • Monitor and analyze payment performance (conversion rates, approval ratios, fees, and processing times) • Proactively identify and implement improvements to optimize transaction flow and user experience • Collaborate with the Product and Tech teams on integrations and new payment features • Ensure full compliance with AML, KYC, and regulatory requirements • Prepare and maintain payment-related reports and dashboards for management • Support expansion into new markets with relevant payment solutions Requirements • 3+ years of experience in iGaming payments or fintech, preferably in a managerial role • Strong understanding of global payment methods: cards, e-wallets, APMs, and crypto • Experience managing PSP integrations and vendor relationships • Analytical mindset with the ability to interpret data and optimize performance • Knowledge of AML/KYC regulations and risk management principles • Proactive, structured, and hands-on approach • Excellent communication and collaboration skills in English What We Offer • Competitive salary based on experience and performance • Opportunity to shape the payment strategy of a fast-growing international gaming company • Dynamic, supportive, and collaborative work environment • Room for professional growth and leadership developmen
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On-site

Finance Clerk

Birmingham, North America

USD 65,000 - USD 80,000

We are seeking a diligent and detail-oriented Finance Clerk to join an established organization operating within the charitable gaming and lottery sector. This role is an operational and transactional role focused on maintaining accurate financial records and supporting routine accounting functions. It is an ideal career opportunity for a professional with 2 years of bookkeeping or accounting support experience who is proficient in QuickBooks. Key Responsibilities Accounts Payable & Receivable Process invoices and payments in QuickBooks Manage accounts payable and accounts receivable Record and track vendor transactions General Ledger & Journal Entries Enter journal entries accurately and on time Maintain and update general ledger accounts Reconciliations Perform bank and account reconciliations Identify and reports discrepancies Support with month-end close by preparing supporting documentation and reconciliations Recordkeeping & Documentation File invoices, bank statements, and financial documents Maintain accurate and organized accounting records Requirements Must-Have Skills & Experience Bachelor’s degree in Accounting, Finance, or related field. 2 years of bookkeeping, accounting clerk, or finance clerk experience Strong understanding of GAAP and core accounting principles. Proficiency with accounting software such as QuickBooks. Excellent Excel skills for reconciliation and reporting tasks.
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On-site

Performance Marketing Supervisor

Manila, Asia Pacific

Competitive (Depending On Experience)

Pentasia are supporting a market leading operator in their search for a Philippines based Performance Marketing Supervisor. In this role, you'll lead and grow strategic partnerships, including affiliates, influencers, and businesses. Optimize KPIs like registrations, deposits, and revenue. Monitor trends and competitors to implement data-driven strategies that drive acquisition, engagement, retention, and overall market growth Key Responsibilities: Identify and develop strategic partner segments, including affiliates, influencers, leagues, associations, media, travel and leisure partners, and local gaming and non-gaming businesses to drive acquisition and revenue growth. Define, track, and optimize key performance indicators (KPIs) such as New Registrations (NR), First Deposits (FD), revenue contribution, and engagement metrics including conversion rate, retention, and lifetime value. Monitor industry trends, evaluate competitor partnership tactics, and recommend data-driven strategies to improve campaign performance and expand market share. If you're interested in the opportunity, please apply or reach out to me directly over email to discuss the role further! Email: bryan.enriquez@pentasia.com
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On-site

Customer Support Executive

La Coruña, Europe

Competitive Salary

Customer Support Executive Role Overview This role sits within the Customer Operations/Commercial function and is focused on direct engagement with the player base. The position involves managing day-to-day user communications, resolving incidents, supporting account-related activities, and promoting campaigns designed to drive engagement and retention. This is a hands-on, high-volume operational role, ideally suited to candidates with experience in call centers, customer support environments, or gaming customer operations. Key Responsibilities Proactively contact users through outbound calls and other outreach channels Communicate promotions, campaigns, and special offers to customers Resolve customer incidents, queries, and support tickets efficiently Support account activations, verifications, and related processes Manage daily operational queries and user requests Drive customer engagement and retention through direct interaction What we are looking for Previous experience in a call center, customer support, or gaming operations environment Comfortable managing high volumes of customer interactions Strong verbal and written communication skills Commercially aware with a customer-focused mindset Results-driven with a proactive approach to user engagement
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Hybrid

Social Media Manager - Serbia

Beograd, Europe

€35,000 to €40,000pa

Our client is looking for a social media manager with I-Gaming experience who really understands how to build communities across all social media platforms. You will understand Guerilla digital marketing and how to target niche audiences on these platforms. If you have worked in social media and are able to work in Belgrade 1 day a week then please get in touch.
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Remote

Community Manager

Remote, Europe

$40000 - $55000 Dependent On Experience

Pentasia are supporting a rapidly growing Adult Entertainment Platform in their search for a Community Manager. In this role, you'll lead and grow highly engaged communities across Discord, Telegram, Reddit and other digital platforms. Developing strategic content and structured engagement frameworks to drive participation. Using automation and data driven monetization, you will turn these communities into engines of retention, revenue and organic growth. Mission of the Role Transform digital community spaces into drivers of retention, revenue, and organic growth. Core Responsibilities Build and manage highly engaged online communities across platforms including Discord, Telegram, and Reddit. Create and maintain content calendars and engagement frameworks. Convert community participation into paid adoption. Launch exclusive access initiatives and gated campaigns. Implement automation, role systems, engagement mechanics, and moderation tools. Reduce churn through structured community activation strategies. Key Performance Indicators (KPIs) Community growth rate Engagement metrics Community to customer conversion rate Revenue generated from community initiatives Retention and loyalty impact Ideal Candidate Profile 3+ years of experience managing and scaling large online communities Demonstrated experience building and growing communities on Discord, Telegram, and Reddit (or comparable community platforms) Proven ability to convert community engagement into revenue through structured monetization strategies Strong technical proficiency with community tools, automation, role systems, and moderation frameworks Hands-on, start-up oriented operator with a data-driven and performance-focused approach Compensation Competitive base compensation with performance incentives tied to measurable business outcomes. If you're interested in the opportunity, please apply or reach out to me directly over email to discuss the role further! Email: bryan.enriquez@pentasia.com
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On-site

SEO Brand Growth Executive

Manila, Asia Pacific

0

Position: SEO Brand Growth Executive Location: Manila, Philippines Type: Full-time Work setting: On-site About the Company Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.   Job Responsibilities Manage entire website content, including content creation of written articles, videos, affiliate promo codes, reviews & comparison data. Implement SEO strategies, including content, technical & off-page optimisations to increase organic traffic Manage leads/user sign ups via crm Project manage with agency & inhouse team on SEO, social media management, email marketing & creative assets Develop our branded website into a trustable content hub Liase with other brands to promote affiliate programs & promo code Monitor keyword rankings & traffic progression and report them with insights and analysis If you are based in Philippines and seeking a new opportunity to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com
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On-site

Affiliate Supervisor - Philippines

Manila, Asia Pacific

$30,000 - $40,000

The Affiliate Supervisor oversees and manages affiliate partnerships to drive player acquisition, revenue growth, and the company's brand visibility. This role focuses on affiliate performance optimization, compliance, relationship management, and campaign execution within the iGaming space. Key Responsibilities Affiliate Management Manage and support a portfolio of affiliates, including onboarding, activation, and ongoing relationship management. Monitor affiliate performance, traffic quality, player acquisition, and revenue contribution. Ensure affiliates comply with brand guidelines, responsible gaming policies, and regulatory requirements. Campaign & Performance Optimization Execute and optimize affiliate campaigns, promotions, and incentive programs. Analyze KPIs such as CPA, revenue share, conversion rates, retention, and LTV. Identify underperforming affiliates and implement improvement or termination strategies. Coordination & Support Work closely with Marketing, Product, CRM, and Finance teams to align affiliate offers and tracking. Support affiliates with creatives, links, tracking tools, and campaign updates. Resolve tracking, payout, and technical issues in coordination with internal teams. Reporting & Analysis Prepare weekly and monthly affiliate performance reports. Provide insights and recommendations to improve acquisition efficiency and ROI. Track market trends and competitor affiliate strategies. If you are based in Philippines and seeking a new opportunity to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com  
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On-site

Project Manager - Live Studio

x, Europe

Competitive

My client is the leading Live Casino content provider in the industry and they are working with us directly on adding to their portfolio of Live Studios. This is a great opportunity to manage this project and build this new studio! We are looking for an experienced Project Manager who has a background in construction and/or infrastructure in physical environment delivery, Live Studio in iGaming exp. is a nice to have. This role is onsite in Bucharest, Romania and is offering a highly attractive salary and benefits package!   If your interested then APPLY or email - matt.chapman@pentasia.com
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