Risk and Fraud Analyst.
Risk and Fraud Analyst
Location: Malta
Salary: €38,000
Schedule: Monday to Friday (occasional weekend support)
Overview
We are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.
You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.
Key Responsibilities
- Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud
- Conduct KYC checks and follow up on verification requirements in line with market standards
- Apply account limits, restrictions, and closures based on risk indicators
- Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role)
- Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play
- Respond to live alerts and operational risk triggers in a timely manner
- Collaborate daily with Customer Support on account reviews and transaction queries
- Maintain clear internal records of actions taken and support ongoing risk reporting
An ideal candidate brings
- Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks
- Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis
- Comfortable working at a pace, handling volume, and making quick account-level decisions
- Experience in smaller or mid-sized operators is preferred
- Practical KYC knowledge and familiarity with common fraud tools
- Fluent English and French required; Portuguese is a plus
- Strong Excel and general data handling skills
Nice to Have
- Exposure to both casino and sportsbook environments
- Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)
Lucky Shankar
Managing Consultant
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