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We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
Hybrid
Sliema, Europe, Malta
€38,000
Risk and Fraud Analyst
Location: Malta
Salary: €38,000
Schedule: Monday to Friday (occasional weekend support)
Overview
We are looking for a Risk and Fraud Analyst to join a fast-paced B2C iGaming environment. This role focuses on real-time monitoring of player activity, identifying suspicious behaviour, and preventing bonus abuse and multi-accounting rather than deep payment investigations or banking-style fraud work.
You will work closely with Customer Support and Risk to review accounts, apply restrictions where needed, and make quick, practical decisions that protect the platform while maintaining a smooth player experience.
Key Responsibilities
Monitor player activity across the casino and sportsbook to identify irregular patterns, bonus abuse, multi-accounting, and affiliate fraud
Conduct KYC checks and follow up on verification requirements in line with market standards
Apply account limits, restrictions, and closures based on risk indicators
Review deposits and withdrawals from a risk perspective, escalating only where necessary (this is not a payments operations role)
Analyse gameplay behaviour such as betting patterns, frequency, and game usage to detect manipulation or advantage play
Respond to live alerts and operational risk triggers in a timely manner
Collaborate daily with Customer Support on account reviews and transaction queries
Maintain clear internal records of actions taken and support ongoing risk reporting
An ideal candidate brings
Multiple years of experience in Customer Support within iGaming, with hands-on exposure to fraud/risk tasks
Strong understanding of bonus abuse, multi-accounting, and player behaviour analysis
Comfortable working at a pace, handling volume, and making quick account-level decisions
Experience in smaller or mid-sized operators is preferred
Practical KYC knowledge and familiarity with common fraud tools
Fluent English and French required; Portuguese is a plus
Strong Excel and general data handling skills
Nice to Have
Exposure to both casino and sportsbook environments
Experience with affiliate fraud or gameplay-specific abuse cases (e.g. advantage play patterns)
Apply nowHybrid
Risk and Payments Manager iGaming
Tbilisi, Europe
80000
Role Overview We’re looking for a Payments Manager to take ownership of all payment operations — from managing PSP relationships to optimizing payment performance and compliance. This is a key position within our Operations team, where you’ll work closely with Product, Tech, and Compliance to build efficient, scalable, and player-friendly payment processes. Key Responsibilities • Manage relationships and daily operations with PSPs, crypto providers, and acquiring banks • Oversee deposits, withdrawals, reconciliations, and dispute handling • Monitor and analyze payment performance (conversion rates, approval ratios, fees, and processing times) • Proactively identify and implement improvements to optimize transaction flow and user experience • Collaborate with the Product and Tech teams on integrations and new payment features • Ensure full compliance with AML, KYC, and regulatory requirements • Prepare and maintain payment-related reports and dashboards for management • Support expansion into new markets with relevant payment solutions Requirements • 3+ years of experience in iGaming payments or fintech, preferably in a managerial role • Strong understanding of global payment methods: cards, e-wallets, APMs, and crypto • Experience managing PSP integrations and vendor relationships • Analytical mindset with the ability to interpret data and optimize performance • Knowledge of AML/KYC regulations and risk management principles • Proactive, structured, and hands-on approach • Excellent communication and collaboration skills in English What We Offer • Competitive salary based on experience and performance • Opportunity to shape the payment strategy of a fast-growing international gaming company • Dynamic, supportive, and collaborative work environment • Room for professional growth and leadership developmen
Apply nowOn-site
Birmingham, North America
USD 65,000 - USD 80,000
We are seeking a diligent and detail-oriented Finance Clerk to join an established organization operating within the charitable gaming and lottery sector. This role is an operational and transactional role focused on maintaining accurate financial records and supporting routine accounting functions.
It is an ideal career opportunity for a professional with 2 years of bookkeeping or accounting support experience who is proficient in QuickBooks.
Key Responsibilities
Accounts Payable & Receivable
Process invoices and payments in QuickBooks
Manage accounts payable and accounts receivable
Record and track vendor transactions
General Ledger & Journal Entries
Enter journal entries accurately and on time
Maintain and update general ledger accounts
Reconciliations
Perform bank and account reconciliations
Identify and reports discrepancies
Support with month-end close by preparing supporting documentation and reconciliations
Recordkeeping & Documentation
File invoices, bank statements, and financial documents
Maintain accurate and organized accounting records
Requirements
Must-Have Skills & Experience
Bachelor’s degree in Accounting, Finance, or related field.
2 years of bookkeeping, accounting clerk, or finance clerk experience
Strong understanding of GAAP and core accounting principles.
Proficiency with accounting software such as QuickBooks.
Excellent Excel skills for reconciliation and reporting tasks.
Apply nowOn-site
Performance Marketing Supervisor
Manila, Asia Pacific
Competitive (Depending On Experience)
Pentasia are supporting a market leading operator in their search for a Philippines based Performance Marketing Supervisor. In this role, you'll lead and grow strategic partnerships, including affiliates, influencers, and businesses. Optimize KPIs like registrations, deposits, and revenue. Monitor trends and competitors to implement data-driven strategies that drive acquisition, engagement, retention, and overall market growth
Key Responsibilities:
Identify and develop strategic partner segments, including affiliates, influencers, leagues, associations, media, travel and leisure partners, and local gaming and non-gaming businesses to drive acquisition and revenue growth.
Define, track, and optimize key performance indicators (KPIs) such as New Registrations (NR), First Deposits (FD), revenue contribution, and engagement metrics including conversion rate, retention, and lifetime value.
Monitor industry trends, evaluate competitor partnership tactics, and recommend data-driven strategies to improve campaign performance and expand market share.
If you're interested in the opportunity, please apply or reach out to me directly over email to discuss the role further! Email: bryan.enriquez@pentasia.com
Apply nowOn-site
La Coruña, Europe
Competitive Salary
Customer Support Executive
Role Overview
This role sits within the Customer Operations/Commercial function and is focused on direct engagement with the player base. The position involves managing day-to-day user communications, resolving incidents, supporting account-related activities, and promoting campaigns designed to drive engagement and retention.
This is a hands-on, high-volume operational role, ideally suited to candidates with experience in call centers, customer support environments, or gaming customer operations.
Key Responsibilities
Proactively contact users through outbound calls and other outreach channels
Communicate promotions, campaigns, and special offers to customers
Resolve customer incidents, queries, and support tickets efficiently
Support account activations, verifications, and related processes
Manage daily operational queries and user requests
Drive customer engagement and retention through direct interaction
What we are looking for
Previous experience in a call center, customer support, or gaming operations environment
Comfortable managing high volumes of customer interactions
Strong verbal and written communication skills
Commercially aware with a customer-focused mindset
Results-driven with a proactive approach to user engagement
Apply nowHybrid
Beograd, Europe
€35,000 to €40,000pa
Our client is looking for a social media manager with I-Gaming experience who really understands how to build communities across all social media platforms. You will understand Guerilla digital marketing and how to target niche audiences on these platforms.
If you have worked in social media and are able to work in Belgrade 1 day a week then please get in touch.
Apply nowRemote
Remote, Europe
$40000 - $55000 Dependent On Experience
Pentasia are supporting a rapidly growing Adult Entertainment Platform in their search for a Community Manager. In this role, you'll lead and grow highly engaged communities across Discord, Telegram, Reddit and other digital platforms. Developing strategic content and structured engagement frameworks to drive participation. Using automation and data driven monetization, you will turn these communities into engines of retention, revenue and organic growth.
Mission of the Role
Transform digital community spaces into drivers of retention, revenue, and organic growth.
Core Responsibilities
Build and manage highly engaged online communities across platforms including Discord, Telegram, and Reddit.
Create and maintain content calendars and engagement frameworks.
Convert community participation into paid adoption.
Launch exclusive access initiatives and gated campaigns.
Implement automation, role systems, engagement mechanics, and moderation tools.
Reduce churn through structured community activation strategies.
Key Performance Indicators (KPIs)
Community growth rate
Engagement metrics
Community to customer conversion rate
Revenue generated from community initiatives
Retention and loyalty impact
Ideal Candidate Profile
3+ years of experience managing and scaling large online communities
Demonstrated experience building and growing communities on Discord, Telegram, and Reddit (or comparable community platforms)
Proven ability to convert community engagement into revenue through structured monetization strategies
Strong technical proficiency with community tools, automation, role systems, and moderation frameworks
Hands-on, start-up oriented operator with a data-driven and performance-focused approach
Compensation
Competitive base compensation with performance incentives tied to measurable business outcomes.
If you're interested in the opportunity, please apply or reach out to me directly over email to discuss the role further! Email: bryan.enriquez@pentasia.com
Apply nowOn-site
Manila, Asia Pacific
0
Position: SEO Brand Growth Executive
Location: Manila, Philippines
Type: Full-time
Work setting: On-site
About the Company
Our client is a fast-growing, technology-driven gaming and sports betting company, offering innovative sports entertainment products to a large and engaged player base. With a strong focus on data, performance, and customer experience, the company operates in a dynamic and highly regulated environment.
Job Responsibilities
Manage entire website content, including content creation of written articles, videos, affiliate promo codes, reviews & comparison data.
Implement SEO strategies, including content, technical & off-page optimisations to increase organic traffic
Manage leads/user sign ups via crm
Project manage with agency & inhouse team on SEO, social media management, email marketing & creative assets
Develop our branded website into a trustable content hub
Liase with other brands to promote affiliate programs & promo code
Monitor keyword rankings & traffic progression and report them with insights and analysis
If you are based in Philippines and seeking a new opportunity to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com
Apply nowOn-site
Affiliate Supervisor - Philippines
Manila, Asia Pacific
$30,000 - $40,000
The Affiliate Supervisor oversees and manages affiliate partnerships to drive player acquisition, revenue growth, and the company's brand visibility. This role focuses on affiliate performance optimization, compliance, relationship management, and campaign execution within the iGaming space.
Key Responsibilities
Affiliate Management
Manage and support a portfolio of affiliates, including onboarding, activation, and ongoing relationship management.
Monitor affiliate performance, traffic quality, player acquisition, and revenue contribution.
Ensure affiliates comply with brand guidelines, responsible gaming policies, and regulatory requirements.
Campaign & Performance Optimization
Execute and optimize affiliate campaigns, promotions, and incentive programs.
Analyze KPIs such as CPA, revenue share, conversion rates, retention, and LTV.
Identify underperforming affiliates and implement improvement or termination strategies.
Coordination & Support
Work closely with Marketing, Product, CRM, and Finance teams to align affiliate offers and tracking.
Support affiliates with creatives, links, tracking tools, and campaign updates.
Resolve tracking, payout, and technical issues in coordination with internal teams.
Reporting & Analysis
Prepare weekly and monthly affiliate performance reports.
Provide insights and recommendations to improve acquisition efficiency and ROI.
Track market trends and competitor affiliate strategies.
If you are based in Philippines and seeking a new opportunity to progress with your career Apply Now or email me directly at: chrysavgi.patera@pentasia.com
Apply nowOn-site
x, Europe
Competitive
My client is the leading Live Casino content provider in the industry and they are working with us directly on adding to their portfolio of Live Studios. This is a great opportunity to manage this project and build this new studio!
We are looking for an experienced Project Manager who has a background in construction and/or infrastructure in physical environment delivery, Live Studio in iGaming exp. is a nice to have.
This role is onsite in Bucharest, Romania and is offering a highly attractive salary and benefits package!
If your interested then APPLY or email - matt.chapman@pentasia.com
Apply now