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Conexus Enterprise, in partnership with Pentasia, is proud to exclusively deliver a managed services project for SkyCity Entertainment. Led by Head of Operational Delivery, Lucky Shankar, this initiative offers a standout opportunity to join one of the industry’s most respected online casinos, working within a collaborative global team.
We are now seeking a Payments Team Lead to join this exciting journey.
Salary: Up to Gross €36k
Hybrid in Malta
About SkyCity Entertainment Group
SkyCity is a leading entertainment and gaming group headquartered in New Zealand, with its online casino operations based in Malta. Operating under an MGA license, SkyCity’s digital business forms a key part of its long-term strategy to deliver safe, engaging, and regulated online gaming experiences.
Role Purpose
The Payments Team Lead oversees day-to-day payment operations, ensuring efficient processing, compliance, and high service standards. This role involves managing a team of analysts, handling escalations, and working cross-functionally to improve workflows and maintain regulatory alignment.
Key Responsibilities
Lead and support a team of payments analysts to ensure accurate and timely processing in line with SLAs and compliance standards.
Monitor team performance, conduct regular 1:1s, provide coaching, and support individual development.
Manage escalations and prioritise tasks based on operational needs and business impact.
Identify process gaps and work with stakeholders to streamline and improve workflows and tools.
Collaborate closely with Compliance, Risk, Customer Support, and other departments to ensure aligned procedures and timely issue resolution.
Maintain team documentation and support onboarding, training, and reporting tasks in coordination with the Payments Operations Manager.
Requirements
3-4 years’ experience in payments, verification, or operations in iGaming.
Prior team leadership or supervisory experience preferred.
Strong understanding of payment flows, KYC/AML, and regulatory compliance.
Skilled in using CRMs, PSP dashboards, and knowledge management tools (e.g., Confluence).
Excellent communication, team management, and problem-solving abilities.
Proactive mindset with the ability to work under pressure and drive continuous improvement.
About the Role:
This is a senior leadership position within a rapidly growing iGaming company, offering the opportunity to influence key financial strategies and operations in Brazil. The role requires balancing hands-on financial management with strategic oversight, ensuring compliance while driving growth in a high-volume, fast-paced digital environment. You will work closely with international and local leadership teams, serving as a key decision-maker and trusted advisor on all financial matters.
Main Responsibilities:
Collaborate with the executive team to develop and execute strategic financial decisions aligned with corporate objectives.
Oversee the full scope of financial operations in Brazil, ensuring smooth workflows and adherence to regulatory standards.
Lead tax planning, compliance, and reporting activities, preferably within a medium-sized business context.
Manage and forecast significant transaction volumes characteristic of the digital, e-commerce, and B2C markets.
Establish and refine financial systems and processes to enhance operational efficiency and scalability.
Serve as the primary contact with public authorities in matters related to data protection within the company’s activities.
Desired experience:
Full professional fluency in Portuguese and English, enabling seamless interaction with international teams.
University degree in Finance, Accounting, or a related discipline.
Extensive background in the digital and e-commerce B2C sector, particularly in high-volume transaction management.
Strong leadership capabilities to guide and motivate a team effectively.
Excellent analytical, organizational, and time-management skills, with keen attention to detail.
Self-driven and resourceful, with a proven ability to identify opportunities for process improvement.
Familiarity with Anti-Money Laundering (AML) regulations is advantageous but not mandatory.
Conexus Enterprise, in partnership with Pentasia, is proud to exclusively deliver a managed services project for SkyCity Entertainment. Led by Head of Operational Delivery, Lucky Shankar, this initiative offers a standout opportunity to join one of the industry’s most respected online casinos, working within a collaborative global team.
We are now seeking a Head of Operations to be part of this exciting journey.
Head of Operations – SkyCity Entertainment Malta (iGaming)
Salary: €70-75k (DOE)
Hybrid in Malta
About SkyCity Entertainment Group
SkyCity is a leading entertainment and gaming group headquartered in New Zealand, with its online casino operations based in Malta. Operating under an MGA license, SkyCity’s digital business forms a key part of its long-term strategy to deliver safe, engaging, and regulated online gaming experiences.
Role Overview
As Head of Operations, you’ll lead the charge in delivering operational excellence, regulatory compliance, and an exceptional player experience across SkyCity’s online casino operations. You will work closely with the company’s leadership team to shape and execute strategic initiatives, drive continuous improvement, and deliver strong business outcomes through effective cross-functional collaboration.
You’ll be leading operational performance, building and supporting high-performing teams, and embedding a culture of continuous improvement across all areas.
Key Responsibilities
Operational & Team Leadership
Lead and manage daily operations across Customer Services, Payments Processing, Safer Gambling/Player Protection, and Fraud and Risk, ensuring all teams are aligned with business goals and regulatory obligations.
Build scalable processes and maintain high standards of efficiency, accuracy, and customer responsiveness.
Develop, support, and mentor team leads to ensure effective management and professional growth across operational units.
Strategic Execution & Collaboration
Translate business strategy into executable operational plans.
Collaborate with key departments including Compliance, Product, CRM, and Marketing to ensure a consistent and seamless customer journey.
Serve as a key stakeholder in decision-making forums affecting customer experience, operational efficiency, and risk management.
Customer Centricity & Continuous Improvement
Actively drive continuous improvement initiatives across all player-facing functions.
Use customer feedback, complaints data, and performance metrics to identify trends and implement enhancements to processes and services.
Lead initiatives that improve customer satisfaction, streamline internal workflows, and strengthen employee engagement.
Regulatory Compliance & Risk Oversight
Ensure full compliance with Malta Gaming Authority (MGA) regulations and internal risk frameworks, particularly relating to KYC, AML, fraud prevention, and safer gambling.
Work closely with the Compliance team to maintain robust, audit-ready processes that meet evolving regulatory expectations.
Performance Monitoring & Reporting
Define and track key operational KPIs across all functional areas.
Use data and reporting tools to identify bottlenecks, monitor service levels, and provide insight-driven recommendations for optimisation.
Qualifications & Experience
2-4 years’ leadership experience in iGaming operations, ideally within MGA-regulated and Malta-based environments.
Proven ability to manage and optimise teams across customer service, payments, fraud/risk, and responsible gaming.
Strong understanding of compliance frameworks, KYC/AML, CTF, and fraud prevention strategies.
Commercially aware and data-driven, with experience in P&L management, budgeting, and operational reporting.
Skilled in stakeholder management and cross-functional collaboration, with excellent communication and leadership skills.
Comfortable scaling operations, driving continuous improvement, and making decisions under pressure.
Proficient with key iGaming systems, including platforms, CRMs (Zendesk, Freshdesk), CMS tools, and fraud/AML solutions.
Chief Marketing Officer (CMO) – Crypto Casino
A new-age crypto casino built for the bold. We’re combining iGaming with web3-native culture to create viral, high-stakes, community-powered gambling experiences. The product is live, liquidity secured — now it’s time to go global. We’re seeking a battle-tested CMO to lead the charge.
As CMO, you will own the entire marketing pipeline from strategy to execution with a specific focus on influencer marketing, creator partnerships, and affiliate growth.
Your Role:
Own and execute a $1M marketing plan over 90 days.
Design & deploy high-converting influencer campaigns across TikTok, Twitter, Instagram, Telegram, YouTube, Kick, Rumble.
Use your own network of creators, influencer agents, affiliate marketers, or agencies.
Lead partnerships, promotions, and ambassador programs with measurable ROI.
Set and track KPIs - CAC, LTV, ROAS, and NGR.
Recruit and manage internal teams or contractors as needed.
Test new platforms, funnels, and narratives to drive explosive growth.
Report directly to founders on performance, forecasts, and next moves.
Experience:
5+ years in crypto, iGaming, or high-growth web3 or performance marketing.
Deep experience in influencer marketing (with existing partnerships or agency access).
Strong analytics and campaign ROI tracking skills.
Proactive leadership: you don’t wait for permission, you own outcomes.
A proven track record of 5x+ ROI on marketing budgets.
Business Development Manager – iGaming/Gibraltar
New Business focused
Fast growing Casino Games provider
Hybrid role/ based in Gibraltar
Competitive base + commission structure
This company is one of the fastest growing Casino Games providers, with over 700 partners with offices around the globe. It employs over 1000 people and are looking for a Business Development Manager to help them continue to expand their presence in the market.
Based in Gibraltar, this role reports into the Head of Live Casino of the business. It will focus on bringing in new business. Some of your time will be client facing where you will be expected to have interactions with both operators & aggregators at conferences around the world.
To be successful in the role you will need to have had sales management experience gained in the iGaming sector. You will have solid networks and possess communication, relationship building, persuasiveness, negotiation skills and be energetic.
Interested? Next steps…
If this role is of interest, please contact me for an initial discussion at guy.derham@pentasia.com
The Mathematician is responsible for designing and developing the mathematical models that define the core mechanics of online slot games. This role combines a strong background in probability theory and statistical analysis with a deep understanding of player psychology and slot game dynamics; turning creative game concepts into mathematically sound and compelling products that stand out in the competitive iGaming market.
Responsibilities:
Create and define math models for slot games, including reel strips, pay tables, bonus features, and progressive mechanics.
Produce clear and comprehensive math documentation for internal teams and external regulators, including game flowcharts and probability models.
Design models that meet the requirements of regulated markets across multiple jurisdictions, adapting game mechanics as needed.
Create engaging and innovative successful slot experiences by balancing performance metrics such as Return to Player (RTP), hit frequency, and volatility with creative gameplay features.
Write simulation and demo code for games as well as run simulations to test mathematical models, verify theoretical values, and ensure expected behavior across different gameplay scenarios.
Work closely with game designers, developers, and artists to align math models with gameplay mechanics and the creative vision.
Analyze and stay informed on market and industry trends and identify opportunities for innovation.
Requirements:
Bachelor’s Degree in Mathematics/Statistics with a strong understanding of statistics and probability.
5+ years in the iGaming industry.
Proficient in C#.
Proficient in Microsoft Office Programs.
Proficient in JIRA.
Job Title: Responsible Gaming Analyst - iGaming & Betting Industry
Location: Bogotá, Colombia
Salary: 6M COP per month
Language Requirement: Spanish & English
Reports to: Head of Responsible Gaming
About the Role:
This position plays a crucial role in ensuring responsible gambling practices, helping to mitigate gambling-related harms while ensuring compliance with regulatory requirements. The analyst will conduct behavioral risk assessments, interact with at-risk customers, and collaborate with internal teams to maintain responsible gaming standards.
Key Responsibilities:
Perform in-depth behavioral analysis to identify signs of gambling-related harm.
Conduct phone calls with high-risk customers to discuss responsible gambling tools and offer support.
Manage and escalate responsible gaming concerns from internal teams.
Work closely with AML and Account Management teams to ensure proper customer due diligence.
Operate within a shift-based schedule to provide 24/7 coverage.
Assist with responsible gambling-related translations when required.
Requirements:
A minimum of 6 months in a compliance, risk analysis, or responsible gaming role.
Prior experience in the iGaming sector, particularly in LATAM markets, is an advantage.
Previous experience handling sensitive customer interactions via phone, email, and chat.
Familiarity with working in a high-paced environment with confidential data.
Strong analytical and pattern-recognition skills for identifying problematic behaviors.
This role requires a proactive, customer-focused mindset, ensuring that responsible gaming measures are effectively implemented while maintaining compliance within the iGaming sector.
Money Laundering Reporting Officer (MLRO)
Location - UK, Remote
Full Time, Permanent
My client, a sports betting, UK licensed gambling operator, is looking for a MLRO to strengthen their anti-money laundering (AML) and financial crime compliance, ensuring adherence to UK regulations.
Key Responsibilities:
Monitor and assess transactions for suspicious activities, escalating as necessary.
Assist with preparing internal Suspicious Activity Reports (SARs) and maintaining proper records.
Support customer due diligence (CDD), enhanced due diligence (EDD), and continuous monitoring efforts.
Contribute to AML risk assessments and ensure relevant documentation is up-to-date.
Stay informed on regulatory updates and emerging risks in the gambling sector.
Help organize AML/CTF training sessions for staff.
What We're Looking For:
Previous experience in AML/CTF compliance, preferably within the gambling or regulated sectors.
In-depth knowledge of UKGC regulations, AML laws, and SAR reporting.
Experience as an MLRO.
Exceptional attention to detail, organizational skills, and a proactive mindset.
Professional AML certifications (e.g., ICA AML, CAMS) are a plus.
Already a PML Holder
Benefits:
Lead and shape AML strategies in a growing, values-driven company.
Competitive salary with growth opportunities.
We're looking for a skilled PPC Team Leader to remotely manage and support a team of Google Ads specialists. This role focuses on strategic execution, budget optimization, and performance growth across multiple high-budget accounts. Strong leadership, analytical ability, and deep expertise in Google Ads are essential.
Key Responsibilities:
Lead and support a remote team of Google Ads experts
Manage large-scale budgets across multiple accounts
Report on performance and communicate insights to management
Collaborate with Google’s team for optimization opportunities
Improve processes, testing, and overall efficiency
Stay current with PPC trends and share best practices
Requirements:
4+ years leading PPC teams, 8+ years managing Google Ads
Proven success with €500k+ monthly ad spend
Strong leadership, analytics, and communication skills
Experience with app campaigns and tools like Google Analytics
Familiarity with Meta (Facebook), Bing – a plus
iGaming or regulated market experience is an advantage
Fluent in English; Spanish a plus
Compliance Officer
Location - UK, Remote
Full time, Permanent
My client, a licensed UK gambling operator, is looking for a sharp, proactive, and knowledgeable Compliance Officer to join a growing team.
Key Responsibilities:
Assist in monitoring regulatory compliance, including UKGC Licence Conditions and Codes of Practice (LCCP), AML/CTF rules, and GDPR.
Help maintain and update policies and procedures
Contribute to regulatory submissions and assist with communications to the UKGC.
Provide compliance support and guidance across teams, including product and customer service.
Stay informed of regulatory updates and make recommendations as to potential improvements.
Requirements:
Prior experience in a compliance role within the UK gambling industry
Excellent attention to detail, critical thinking, and the ability to work independently.
ICA, CAMS, or other relevant qualifications are a strong advantage.
What's on offer:
Be part of an innovative brand redefining online betting.
Competitive salary with opportunities for long-term growth.
Work with a passionate, international team.