We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
About the Role
My iGaming client is seeking a Director of Analytics & Business Intelligence to lead and scale their data function within a high-growth, regulated digital gaming environment. This is a hands-on leadership role responsible for driving analytics strategy, delivering actionable insights, and partnering cross-functionally with Product, Marketing, Finance, Operations, and Professional Services. The successful candidate will serve as a key advisor to senior leadership, translating complex data into clear, commercially impactful decisions.
Key Responsibilities
Analytics Strategy & Governance
Define and execute the analytics vision, strategy, and roadmap aligned to business objectives
Establish and maintain robust data governance frameworks to ensure accuracy, integrity, and consistency
Partner with technology teams on data infrastructure, owning the analytics and insight layer
Act as a subject matter expert on analytics best practices and responsible data usage
Translate complex data into clear, actionable insights for executive stakeholders
Player & Marketing Analytics
Lead analysis of customer behavior, segmentation, lifecycle performance, and LTV modelling
Drive insights on acquisition, retention, and engagement strategies
Oversee reporting on digital marketing performance, loyalty programs, and ROI metrics
Collaborate with marketing and product teams to optimise campaign effectiveness
Financial & Operational Analytics
Support budgeting, forecasting, and financial planning processes
Develop KPIs, dashboards, and reporting frameworks to drive business performance
Deliver insights that connect operational performance to revenue outcomes
Provide cross-functional analytical support across key business areas
Compliance & Risk Analytics
Partner with compliance teams to identify potential fraud and AML risks through data analysis
Ensure all analytics outputs meet regulatory and compliance requirements
Professional Services Support
Provide client-facing teams with market intelligence, benchmarking, and performance insights
Develop standardized reporting, ROI frameworks, and dashboards to support client engagements
Enable data-driven storytelling to support client acquisition and retention
Leadership & Team Development
Build, lead, and mentor a high-performing analytics team
Establish workflows, prioritization models, and quality standards
Drive a culture of curiosity, accountability, and commercial focus
Scale team capability in line with business growth
Requirements
Experience
7+ years in data analytics or a related field, with at least 3 years in a leadership role
Proven experience in igaming
Proven experience owning and leading an analytics function
Strong experience in customer analytics, including segmentation and LTV modelling
Track record of presenting insights to executive and board-level stakeholders
Experience in high-growth or scaling environments is highly desirable
Exposure to multi-partner ecosystems, loyalty programs, or P&L analytics is advantageous
Education
Bachelor’s degree in a relevant field (e.g., Economics, Business, Statistics, Engineering)
Master’s degree preferred
Skills & Competencies
Strategic mindset: Ability to translate business problems into analytical solutions
Technical expertise: Strong SQL skills; experience with BI tools (e.g., Power BI); advanced Excel
Additional tools: Experience with Python, R, or similar is a plus
Communication: Ability to simplify complex insights for non-technical audiences
Leadership: Proven ability to build, manage, and develop teams
Business acumen: Solid understanding of financial metrics, ROI, and revenue drivers
Collaboration: Strong cross-functional stakeholder management skills
Data governance: Deep understanding of data quality, integrity, and best practices
Why Apply?
Opportunity to lead a high-impact analytics function within a growing digital business
Strategic, visible role with direct exposure to executive leadership
Chance to shape data-driven decision-making across multiple business functions
Build and scale a team in a dynamic and evolving environment
B2B Marketing Manager – LATAM
About the Role:
An international iGaming company is expanding its presence across Latin America, with a strong focus on regulated markets such as Brazil, Peru, and Colombia.
We are looking for a B2B Marketing Manager based in Brazil to support this growth, bringing strong local knowledge and a hands-on approach to marketing execution. This role will focus on building brand presence and driving commercial opportunities through event-led and relationship-driven initiatives.
You will work closely with regional stakeholders and global teams, playing a key role in connecting the LATAM market with the company’s broader marketing strategy.
Key Responsibilities:
Develop and execute relationship-driven marketing initiatives, including events, hospitality activities, business trips, and regional exhibitions
Manage end-to-end execution (budgeting, vendor sourcing, negotiations, logistics, timelines, and on-site delivery)
Support participation in key industry conferences (e.g., SBC, SiGMA, and regional events)
Ensure all activities align with brand standards, positioning, and quality expectations
Support PR, social media, and content initiatives in line with global guidelines
Contribute to creative direction, brand positioning, and local market adaptation
Act as a bridge between LATAM and European headquarters to ensure strategic alignment
Requirements:
Based in Brazil with strong understanding of local and LATAM business culture
Proven experience in event management, experiential marketing, or similar
Strong project management skills, able to manage multiple initiatives
Experience with budget planning and cost control
Strategic mindset with strong communication, negotiation, and stakeholder management skills
High attention to detail and quality standards
Experience in B2B environments (iGaming is a strong advantage)
Background in brand marketing, communications, or related fields is a plus
Fluent Portuguese & English required; Spanish is a plus (intermediate acceptable)
What We Offer:
Quarterly bonuses
Remote & flexible schedule
Medical insurance (for you +1) & financial support for special events
Professional development reimbursement & online English classes
Employee referral bonus program
Why Apply:
Opportunity to join a growing international business and shape the LATAM marketing strategy from the ground up.
Job Title: Swedish Customer Service Representative
Location: Malta
Job Type: Full-time and Hybrid
We are seeking a passionate and dedicated Customer Service Representative - Swedish Speaking to join our diverse team. The ideal candidate will provide exceptional and tailored customer service to our Norwegian-speaking clientele, ensuring a seamless and enjoyable experience for all users.
Requirements:
Fluency or native proficiency in Swedish with a fluent level of English, both spoken and written.
Comfortable working on a flexible shift basis.
Previous experience in customer-oriented roles, with a talent for understanding customer needs and delivering optimal solutions (plus-point, but not compulsory!)
Exceptional listening skills, an empathetic approach, and a dedication to delivering outstanding service to our players.
Strong organizational skills, punctuality, and the ability to find accurate information promptly.
Detail-oriented and capable of maintaining a positive attitude even in stressful situations.
Openness to constructive feedback and a collaborative team player with the ability to work independently.
As a Customer Service Agent, you will be the primary point of contact for our players, assisting them via live chat, email, and phone calls to ensure an excellent gaming experience.
Responsibilities:
Provide players with timely, personal, and professional solutions that exceed their expectations.
Offer support and assistance to players facing difficulties.
Educate customers about our products, site features, policies, and promotions.
Update customer accounts with relevant information as required.
Collaborate with our Fraud and Payments team to address customer queries.
Employee Benefits & Offer:
€25,000 Gross Salary
Private life and health insurance.
Health benefits
Paid training, no experience required.
Company events
A fast-growing start-up operating in the regulated Online Gaming sector is hiring a Finance Manager.
They are seeking a Finance & Accounting Manager to take ownership of all financial operations within our Manila office. This is a hands-on role suited to someone who can set up and manage Real Time Reporting, reconciliation, accounting, payroll, tax, and banking processes for a fast growing high volume / low transaction value, online business. The role reports to the Group CFO.
Key Responsibilities
Financial Control & Reporting
Own the end-to-end financial reporting process, including:
Daily, Monthly, quarterly, and annual close
Management accounts
Board reporting packs
Daily Transaction Reconciliation
Real Time KPI Monitoring and Reporting
Ensure accuracy and integrity of financial data across all products.
Maintain strong general ledger control and reconciliation processes.
Provide the Group CFO with input into consolidated reporting at group-level including company specific insights.
Casino & iGaming Finance Operations
Oversee daily financial operations of the online business, including:
Player wallet accounting and segregation
Payment reconciliations (PSPs, gateways, wallets)
Deposit and withdrawal tracking
Bonus cost accounting and liability tracking
Affiliate and revenue share calculations
Ensure timely and accurate reconciliation of high-volume low value transactions.
Monitor gaming KPIs including GGR, NGR, and margin performance.
Regulatory & Compliance
Ensure adherence to PAGCOR financial and reporting requirements.
Support audits, regulatory filings, and compliance reporting.
Work closely with Compliance and Legal teams on AML/KYC- financial controls.
Maintain documentation and audit trails in line with regulatory expectations.
Process Improvement & Systems
Build and enhance scalable finance processes and controls.
Support implementation and optimization of ERP/accounting systems.
Drive automation across reconciliations, reporting, and workflows.
Improve reporting speed, accuracy, and transparency.
FP&A Support
Partner with the Group CFO on budgeting and forecasting cycles.
Own the entire Budget & Forecast process for this location
Support analysis on:
Marketing spend and ROI
Bonus efficiency
Cost control and margin improvement
Responsible for Departmental and other Cost Reporting
Ensure Financial Control is in place and managed effectively
Deliver actionable financial insights to support commercial decisions.
Team Leadership
Lead and develop the local finance team.
Establish clear processes, responsibilities, and performance standards.
Foster a culture of accountability, precision, and continuous improvement.
Process Improvement & Systems
Oversee payroll processing in compliance with Philippine regulations
Provide Statutory Accounting, tax filings and regulatory compliance
Manage banking relationships and cash flow
Prepare financial reports and summaries as required
Coordinate with external accountants and auditors
Responsible for Departmental and other Cost Reporting
Ensure Financial Control is in place and managed effectively
Requirements
An Online experienced individual with strong knowledge of KPI reporting and high volume reconciliation requirements
Experience in accounting or finance generalist role
Experience handling payroll and tax compliance
Start-up or small company experience preferred
Strong attention to detail and organisational skills
Able to work independently
Key Attributes
Self-starter with strong ownership mentality
Hands-on and practical
Reliable and detail-focused
Able to build structure in a growing company
Required Experience
8–12 years of finance experience, with at least 3–5 years in a senior finance leadership role.
Strong background in iGaming industry
Solid technical accounting knowledge
Experience managing month-end close and financial reporting in complex environments.
Strong experience with reconciliations and high-volume transaction flows.
Happy to work in a hands on capacity as the business scales the operation locally
Preferred Qualifications
Experience working within a regulated gaming environment
Prior experience supporting a business launch or high-growth scale-up.
Familiarity with gaming metrics (GGR, NGR, RTP, bonus models etc).
Experience with ERP systems and finance automation tools.
Professional qualification (CPA, ACCA, ACA, or equivalent).
Customer Service Agent (Swedish, Dutch, Finnish, Norwegian Speaking) – Malta
We’re looking for a friendly and proactive Swedish, Dutch, Finnish, Norwegian speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.
Location: Malta (Hybrid)
Salary: €26,000 per year + bonus
What We’re Looking For
Fluent Swedish, or Dutch, or Finnish, or Norwegian (spoken and written)
Strong multitasking and problem-solving skills
Comfortable working shifts, including some nights
Interest in using AI tools to boost efficiency
Customer service experience is a plus
Your Daily Tasks
Assist customers via phone, chat, and email
Handle complex cases independently
Approve withdrawals and process KYC documents
Perform security checks
Support with additional tasks when needed
What We Offer
Hybrid work setup
Home office setup bonus
Remote work from abroad policy
Private health insurance and wellbeing allowance
Job Title: Executive Assistant / Project Manager (iGaming)
Location: Manila
Reports to: CEO
Overview
We are seeking a highly organised and proactive Executive Assistant / Project Manager to support senior leadership in a fast-paced iGaming environment. This hybrid role combines high-level administrative support with hands-on project management, ensuring strategic initiatives are executed efficiently across multiple departments.
The ideal candidate thrives in dynamic, high-growth settings and has a strong understanding of the iGaming industry, including regulatory considerations, product launches, and cross-functional coordination.
Key Responsibilities
Executive Support
Provide high-level administrative support to senior executives (calendar management, travel, inbox prioritization)
Act as a gatekeeper and liaison between executives and internal/external stakeholders
Prepare reports, presentations, and briefing materials
Manage confidential information with discretion
Project Management
Plan, coordinate, and track key business projects (e.g., product launches, market entries, compliance initiatives)
Define project scope, timelines, and deliverables
Monitor progress and proactively identify risks or bottlenecks
Ensure alignment across departments (Product, Marketing, Compliance, Tech, Operations)
Operations & Coordination
Facilitate cross-functional communication and follow-ups
Organize leadership meetings, agendas, and action tracking
Implement and improve internal processes and workflows
Support strategic planning and execution
iGaming-Specific Responsibilities
Assist with regulatory and licensing processes across jurisdictions
Coordinate with compliance and legal teams
Support game launch timelines and partner integrations
Track market trends, competitor activity, and operational KPIs
Requirements
Experience
3–6+ years in an Executive Assistant, Project Manager, or hybrid role
Experience in iGaming, online gaming, betting, or a related digital industry preferred
Proven track record managing multiple projects simultaneously
Skills
Strong organisational and multitasking abilities
Excellent written and verbal communication
High attention to detail and problem-solving mindset
Proficiency in project management tools (e.g., Asana, Jira, Trello, Monday.com)
Advanced Microsoft Office / Google Workspace skills
Knowledge
Understanding of iGaming operations, compliance, and product lifecycle
Familiarity with international markets and regulatory environments is a plus
Personal Attributes
Highly proactive and self-motivated
Able to work under pressure and meet tight deadlines
Strong interpersonal skills and stakeholder management
Discreet and trustworthy with sensitive information
Adaptable in a rapidly changing environment
Nice to Have
PMP, Prince2, or similar certification
Experience working in a start-up or scale-up environment
Multilingual skills
On Offer
Competitive salary and performance bonuses
Superb office location
Opportunity to work in a fast-growing global iGaming company
Exposure to senior leadership and strategic decision-making
Hiring: Solutions Architect (iGaming) – Remote (EU Timezone Preferred) | B2B Contract
This is one of those rare, build-it-from-scratch opportunities ?
I’m partnering with a highly ambitious, well-funded tech company preparing to launch a next-generation iGaming platform—and they’re looking for a Solutions Architect to define the entire architecture from day one.
We’re talking real-time betting, high-volume transactions, social features, and multi-provider integrations—all designed to scale across emerging markets to millions of users.
This is NOT a purely strategic role.
They need someone who can design AND build, someone who thrives in complexity and wants to leave a real architectural legacy.
What makes this exciting:
• Greenfield platform – zero legacy constraints
• Massive scale + real-time systems (odds, settlements, live activity)
• Complex integrations (sports data feeds, trading platforms, payments, KYC)
• Direct impact working with senior leadership
• Freedom to define architecture, standards, and best practices
• B2B contract with flexibility and autonomy
What they’re looking for:
• Proven Solutions Architect / Principal Engineer background
• Deep expertise in .NET / C# and microservices at scale
• Strong experience with event-driven systems (Kafka, etc.)
• Hands-on with AWS cloud-native architecture
• Experience designing real-time, high-throughput platforms
Critical requirement: iGaming / sports betting experience
You must understand concepts like odds, markets, trading, and bet settlement, and ideally have worked with sports data feeds or managed trading providers
Remote (EU timezone preferred)
Huge ownership + high-impact role
If you’ve been waiting for a chance to own architecture on a serious iGaming platform from day zero—this is it.
Job Description
Title: Senior Affiliate Manager
Location: Sliema (Hybrid: 2 days WFH)
Salary: Flexible (Depending on Experience)
Pentasia are supporting a dynamic and innovative organisation within the iGaming industry. A successful candidate will drive affiliate channel growth by acquiring and nurturing high-performing partners, optimising and scaling existing relationships through data-driven strategies and innovative commercial models, improving underperforming affiliates, managing campaigns, budgets, and CRM systems, and consistently delivering against KPIs while staying ahead of market trends and leveraging strong analytical, technical, and relationship-building skills.
Key Responsibilities:
Acquire and build strong relationships with new affiliates
Managing a portfolio of existing affiliates with a focus on performance optimisation
Continuously develop existing affiliate deals through innovation and new commercial structures
Work closely with low-performing affiliates to improve results and support key partners to further scale acquisition
Suggest and implement growth initiatives across affiliate channels
Stay up to date with affiliate marketing trends, regulations, and market changes
Ensure KPIs, traffic, and revenue targets are met or exceeded
Build and maintain strong relationships with key affiliates to maximise long-term partnerships
Manage multiple affiliate accounts while analysing data to drive continuous performance improvement
Manage affiliate platform CRM, commission structures, and budget allocation
Experience / Requirements:
Proven experience in affiliate marketing, with a strong focus on new customer growth
Demonstrated success managing and executing multi-channel affiliate campaigns
Strong analytical mindset with the ability to interpret data and make informed decisions
Excellent communication and relationship-building skills
Experience with Income Access, GA4, Ahrefs, Microsoft Business Suite, and Jira is a plus
Preferred skills:
Experience with HTML and CSS for landing pages and promotional materials
Strong understanding of pre-regulated market dynamics
Minimum 3 years’ experience in affiliate marketing with a successful track record in managing and optimising affiliate portfolio’s
What we offer?
Inspiring Workspace: Our HQ in Sliema, Malta, with fantastic sea views, shower facilities, and an open-plan working environment
Well-being Focus: Access to our Mental Well-Being Program
Rewards: Refer a Friend Bonus
Fitness: Discounted gym membership
Health & Wellness: Private Health Insurance, Dental Insurance, and wellness vouchers
Vibrant Culture: Regular social gatherings on our terrace, plus team and company events
Flexibility: Hybrid working model to support work-life balance
For a confidential conversation please apply and get in touch - bryan.enriquez@pentasia.com
My client is seeking a Vice President of Engineering to lead technology strategy and platform delivery across its iGaming operations.
This executive role will oversee the development, scalability, and reliability of a mission?critical digital gaming platform operating in a highly regulated, multi?jurisdiction environment. The successful candidate will partner closely with product, commercial, and compliance leaders to support long?term growth and operational excellence.
Key Responsibilities
Lead the technology and platform strategy for iGaming
Oversee delivery of secure, high?availability, customer?facing platforms
Establish governance, delivery standards, and performance metrics
Partner cross?functionally to align technology execution with business objectives
Build and lead senior engineering leadership teams
Experience Required
Extensive senior leadership experience in engineering or technology
Background in regulated digital environments such as iGaming or sports betting
Proven success operating large?scale, high?availability platforms
Strong executive communication and stakeholder management capability
Why Apply
Executive?level scope and influence
Ownership of a core, revenue?critical digital platform
Opportunity to shape technology strategy in a high?growth, regulated sector
We’re looking for an AI Enabler to join a global team within a leading iGamingcompany.
This role sits at the interserction of technology and business, helping drive AI adoption across multiple departments, including product, operations, marketing, and more.
Ideal profile:
• Strong experience in AI enablement, digital transformation, or similar roles
• Good understanding of modern AI concepts (LLMs, GenAI, prompt engineering)
• Experience delivering workshops/training to both technical and non-technical audiences
• Strong communication skills and a business mindset