We're the commercial platform helping Gaming companies build capability and make better decisions - and for 25 years, the leading recruitment consultancy in Gaming, having placed over 14,000 candidates in casino and sports betting jobs worldwide.
Title - Slots UI Artist (iGaming experience essential)
Salary - Competitive depending on experience
Location - Europe
Structure - Remote
Here at Pentasia we are actively collaborating with a well-established and growing studio looking to help them expand their Art Team this time with a Slots UI Artist.
This role combines creating both in-game assets and promotional marketing materials.
Offering fully remote work and a competitive salary.
If interested in learning more, don't hesitate to reach out.
Title - Senior Slots Artist (iGaming experience essential)
Salary - Competitive depending on experience
Location - Europe
Structure - Remote
Here at Pentasia we are currently assisting a fast-growing Slot Provider in expanding their team. I'm currently on the lookout for Senior Slots Artist.
This is a great role for an Artist who wants to combine hands on creative work and being involved with coming up with new ideas.
Offering fully remote work and a competitive salary.
If interested, please don't hesitate to reach out for more information.
$40,000–$60,000/year (commensurate with experience)
Customer Support Representative
Location: New Jersey (On-Site)
Compensation: $40,000–$60,000/year (commensurate with experience)
About the Opportunity
Our client is a fast-growing, international digital entertainment company operating within the regulated online gaming industry. We are seeking customer-focused professionals who are passionate about helping people, solving problems, and delivering exceptional service experiences.
What You'll Be Doing
As a Customer Support Representative, you will serve as the primary point of contact for customers, providing timely and professional assistance across multiple communication channels.
Key responsibilities include:
Responding to customer inquiries via live chat, email, and phone
Investigating and resolving account-related questions and concerns
Assisting customers with account verification, transactions, and general platform navigation
Troubleshooting technical issues and escalating complex cases when necessary
Delivering a high standard of customer service while meeting quality and productivity targets
Accurately documenting customer interactions and case resolutions
Working collaboratively with internal departments to ensure prompt issue resolution
Promoting responsible customer engagement and adhering to regulatory requirements
Qualifications
New Jersey residency (required)
Strong communication and customer service skills
Problem-solving, organization, and multitasking skills
Ability to work in a fast-paced environment
Customer support experience across chat, email, or phone
Gaming, fintech, payments, or regulated-industry experience (preferred)
Bilingual proficiency (preferred)
Benefits
Medical insurance
Career development opportunities
Exposure to a global, technology-driven business
Opportunity to build a long-term career in a rapidly growing industry
Principal Streaming Technology & Quality Lead
About the Role
We are looking for a senior streaming technology specialist to take ownership of streaming quality, performance, reliability, scalability, and cost efficiency within a high-volume live casino environment.
You will work closely with Product, Engineering, Data, infrastructure teams, streaming providers, and CDN partners to understand performance at a detailed level, solve complex issues, and drive measurable improvements.
This is a principal-level individual contributor role with no direct reports. Alongside operational optimization, you will help define the long-term streaming technology strategy needed to support international growth.
Key Responsibilities
Streaming Quality & Performance
Own the ongoing measurement and improvement of streaming quality across live casino services.
Define and evolve KPIs covering latency, reliability, playback, availability, and player experience.
Build and improve dashboards, monitoring, alerting, and observability capabilities.
Analyze performance across markets, network conditions, devices, browsers, operating systems, and other relevant dimensions.
Identify systemic, regional, and provider-specific issues and turn technical findings into actionable improvement plans.
Technical Collaboration
Work with Engineering, Product, Data, and other technical teams to develop the infrastructure and analytics needed to monitor streaming effectively.
Lead investigations into complex streaming issues with internal teams and external partners.
Define technical requirements and drive initiatives from problem identification through implementation and validation.
Act as the internal subject-matter expert for streaming technology and quality.
Providers & CDN Management
Work directly with streaming and CDN providers to improve reliability, latency, coverage, scalability, and overall quality.
Evaluate provider performance across different markets and use cases.
Identify opportunities to improve routing, provider allocation, CDN configuration, redundancy, and delivery architecture.
Monitor streaming costs and identify ways to improve efficiency without compromising quality.
Technology Strategy
Develop the long-term streaming technology roadmap supporting business growth and new markets.
Assess existing architecture and identify areas that should be improved, replaced, or potentially brought in-house.
Evaluate new streaming technologies, vendors, and delivery solutions.
Provide recommendations around player strategy, multi-provider architecture, redundancy, CDN strategy, quality-versus-cost decisions, and infrastructure requirements.
Stay current with developments in streaming, codecs, real-time delivery, CDN technology, playback, and related infrastructure.
Requirements
10+ years of experience in streaming, video infrastructure, media technology, or a related technical field.
Proven experience operating or optimizing large-scale streaming services.
Strong understanding of streaming architectures, video players, CDNs, delivery technologies, and performance optimization.
Experience with real-time or low-latency streaming.
Live casino, live gaming, sports streaming, or similar experience is highly desirable.
Strong analytical skills and experience with monitoring, dashboards, observability, and performance data.
Ability to combine deep technical problem-solving with broader technology strategy.
Experience working with streaming vendors, infrastructure providers, and/or CDNs.
Proven ability to influence and deliver results across teams without direct management authority.
Strong commercial awareness and ability to balance technical performance with cost.
Excellent communication skills with both technical and non-technical stakeholders.
Strong English; Armenian is a significant advantage.
Location & Working Arrangement
Yerevan is preferred.
Exceptional remote candidates may be considered if they can travel to Yerevan at least once per month and work closely with the local Product and Engineering teams.
What Success Looks Like
Success means having clear, data-driven visibility into streaming quality across the business, detecting issues before they materially affect players, continuously improving performance across markets and devices, optimizing provider performance and costs, and maintaining a clear technology roadmap for future scale.
This is an opportunity for an experienced streaming professional to have significant technical ownership and strategic influence over a critical part of a global live gaming operation.
Senior Legal Counsel – Commercial & Regulatory
Location: Redhill / Hybrid
Salary: £95,000–£120,000
Experience: 5–8+ years PQE
The Opportunity
An exciting opportunity has arisen for an experienced Senior Legal Counsel to join a growing, consumer-focused business based in Redhill.
This is a broad, high-impact in-house position offering the opportunity to become a key legal adviser to the business and work closely with senior leadership and stakeholders across multiple functions.
The successful candidate will provide commercially focused legal advice across a diverse range of matters, including commercial contracts, consumer and marketing law, intellectual property, regulatory issues, product development, disputes and data protection.
This role would suit a commercially minded solicitor who enjoys operating in a fast-paced environment and wants genuine ownership, autonomy and exposure to senior decision-makers.
Key Responsibilities
Act as a trusted legal adviser to senior management and key business stakeholders.
Provide practical advice on commercial, regulatory and operational legal matters.
Draft, review and negotiate a wide range of commercial agreements, including supplier, technology, SaaS, partnership, marketing and licensing contracts.
Advise on contractual risk, including liability, indemnities, termination, intellectual property, data protection and service levels.
Own and maintain customer-facing Terms & Conditions, promotional terms, policies and other legal documentation.
Advise on consumer protection, advertising and promotional requirements.
Review marketing campaigns, customer communications, website content and promotional activity from a legal perspective.
Provide legal input into new products, services, technology and business initiatives, applying a legal-by-design approach.
Advise on intellectual property matters, including trade marks, licensing, brand protection and potential infringements.
Manage disputes, threatened claims and pre-action matters, instructing external counsel where appropriate.
Provide legal support on complex UK GDPR and privacy matters.
Identify material legal risks and work with relevant stakeholders to ensure appropriate mitigation.
Instruct and manage external legal advisers where specialist expertise is required.
Provide legal training and guidance to teams across the organisation.
Help develop efficient processes for managing legal risk and reducing unnecessary reliance on external counsel.
About You
You will be an England & Wales qualified solicitor with approximately 5–8+ years PQE, ideally with a strong commercial and in-house background.
We are particularly interested in candidates with:
Strong commercial contracts experience.
Previous in-house experience, ideally within a consumer-facing, digital or regulated environment.
Experience advising on consumer law and marketing/advertising requirements.
Good knowledge of intellectual property and data protection.
Excellent drafting, negotiation and stakeholder management skills.
The ability to provide clear, practical and commercially focused advice.
Confidence working independently and managing a varied legal workload.
The ability to engage effectively with senior management and non-legal stakeholders.
Experience within promotional activity, competitions, gaming, lotteries or similarly regulated consumer sectors would be advantageous, but is not essential.
What’s on Offer
£95,000–£120,000 salary, depending on experience.
Hybrid working arrangement.
Broad and varied in-house legal remit.
Significant exposure to senior leadership.
Genuine opportunity to influence the development of the legal function.
High level of autonomy and responsibility.
Opportunity to join a growing and commercially ambitious organisation.
Apply Now
If you are an experienced commercial solicitor looking to take the next step in your in-house career and are attracted to a broad, commercially focused role with significant autonomy, please get in touch for further information.
All applications will be treated in the strictest confidence.
Senior Python Engineer
We’re hiring a Senior Python Engineer to take a leading role in building the backend technology behind a large-scale digital platform. You’ll be responsible for making important technical decisions, developing core services, and ensuring our systems remain fast, dependable, and ready to grow.
The position is highly hands-on and suited to an engineer who enjoys taking ownership rather than working within narrowly defined responsibilities. You’ll work across application development, distributed architecture, messaging, data flows, performance, and production operations.
Working hours: This position requires substantial overlap with Central European Time (CET ±2 hours). Candidates must be located within this time-zone range. Applications from outside the stated range will not be considered.
Your Responsibilities
Own backend services throughout their lifecycle, from technical design and implementation to deployment, maintenance, and future improvements.
Build and evolve Python/Django services capable of handling substantial traffic and demanding performance requirements.
Contribute to the architecture of distributed systems designed for scale, availability, and consistently responsive user experiences.
Turn product requirements into production-ready technical solutions while working closely with product, frontend, and infrastructure colleagues.
Help raise the engineering standard through thoughtful code reviews, technical discussions, mentoring, and sharing practical knowledge with less-experienced engineers.
Work with key parts of our backend ecosystem, including APIs, Kafka-based messaging, caching mechanisms, and data-processing workflows.
Investigate and resolve performance bottlenecks, with particular attention to throughput, response times, resource usage, and resilience.
Establish and maintain effective automated testing across unit, integration, and performance levels.
Improve how we develop, deploy, monitor, and operate our software, including logging and system observability.
Take part in the engineering on-call rotation and help diagnose and resolve issues affecting production systems.
What You Bring
At least 8 years of professional experience developing backend systems with Python, including evidence that you’ve owned substantial technical work through to delivery.
Practical experience with Django and a good understanding of Python’s asynchronous programming model
Hands-on experience operating Apache Kafka in a production environment.
A strong understanding of distributed backend architecture, whether gained through microservices or other distributed-system designs.
Experience packaging and running applications with Docker; practical Kubernetes knowledge is advantageous.
Experience with at least one major cloud platform, with AWS being particularly relevant.
Strong SQL/database skills, especially with PostgreSQL. Experience with NoSQL technologies is beneficial.
Familiarity with automated delivery pipelines, CI/CD practices, and modern software testing approaches.
Experience working with production monitoring and logging solutions such as Prometheus, Grafana, or comparable technologies.
The ability to investigate complex technical problems independently and communicate your reasoning clearly during design and code-review discussions.
Experience with software platforms serving one million or more users is highly valued.
Experience working within Agile development environments.
A strong ownership mindset and a focus on delivering dependable, maintainable software rather than simply completing individual tickets.
Availability to participate in an on-call rotation.
I am looking for a digital marketing director for a leading I-gaming games provider. The role is to help generate both operator demand but also crucially player demand for their large portfolio of games.
The Digital Marketing Director will build and lead the digital demand-generation capability, using paid media, affiliate marketing, content, data and experimentation to increase player demand for titles and create measurable commercial value for operator partners.
The role is responsible for evolving from primarily supporting distribution of its content to actively creating consumer demand for its games and franchises.
Working closely with Commercial, Product Marketing, Promotions, Content, Data and operator partners, the Digital Marketing Director will develop scalable B2B2C marketing campaigns that increase game discovery, player engagement, acquisition and GGR.
A key priority will be establishing the capability to acquire players for operator partners through paid media and affiliate models, while simultaneously promoting the titles and building stronger game franchises..
Ideally you will come from an operator background with I-Gaming.
If this sounds like an interesting role then please get in touch for more detail.
Our client is looking for a Programmatic and Marketing Tech Manager.
The Programmatic and Marketing Tech Manager is responsible for the set-up, management, optimization and analyzing performance campaigns in specific regions.
Campaign Optimization & Innovation: Lead the ongoing optimization of media campaigns, utilizing data-driven insights to refine strategies and identify new growth opportunities. Actively test and innovate to ensure sustained campaign performance across digital channels.
Cross-Functional Collaboration: Collaborate closely with internal teams (Affiliates, Design and Content) to ensure the integration of marketing efforts. Leverage cross-departmental insights to achieve optimal campaign performance.
Data-Driven Performance Analysis: Oversee the setup, tracking, and detailed performance analysis of all campaigns using Adservers and other tools. Continuously monitor KPIs, analyzing results against set targets, and providing actionable recommendations to senior management.
The role is based on site in \Malta so if this sounds like you then please get in touch.
My client is looking for a Senior Affiliate Manager who has experience across sportsbook and casino. . This is an exciting opportunity for a professional looking to make a significant impact in a fast-paced and collaborative environment.
You will lead and grow their affiliate partnerships across Sportsbook and Casino verticals.The successful candidate will be responsible for managing a portfolio of key affiliates, driving new business opportunities, optimizing partner performance, and delivering sustainable revenue growth.
This role requires a strong understanding of the sportsbook affiliate landscape, player acquisition strategies, sports betting products, and performance marketing.
The ideal candidate combines relationship management expertise with analytical skills and a proven ability to negotiate, execute, and scale affiliate partnerships in highly competitive markets.
If this sounds like you and you can work in an office in Malta then please egt in touch
Sales Role - Mix of New Business & Account Development - DACH Region
Sports Betting Focus
DACH Region
Account Development Role
B2B iGaming provider
Great opportunity to work for a well-established and respected brand
Can offer a attractive base salary + bonus/commissions on top
This company is one of the most well- known B2B suppliers to the iGaming sector. With an established brand it is now looking to expand and recruit another Sales/Account Developer to join its highly successful and respected team.
For this role you will need to be based in one of a number of locations throughout Europe. The focus for the role is the DACH region (Germany & Austria mostly). You will be responsible for promoting this company's full range of iGaming solutions to predominately Sports Betting operators within your assigned portfolio. The main focus will be to formulate strategies for specific accounts and then implement them. This will involve developing existing accounts, cross-selling and up-selling. You will be required to travel to meet clients, carry out product demos and attend industry events/trade shows.
To be considered for this role you will need solid product knowledge of odds, trading or streaming products. iGaming sales or account management experience too would be ideal, candidates with only product (no sales experience) will also be considered.
You will also need to be fluent in English and ideally German both written and verbal.
For further information please contact Karl Harenburg at Pentasia.