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Job Title: VIP Account Manager   Location: Brazil (Remote/Hybrid - preferable)   Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to  assist in managing and growing the VIP customer segment to help and assist the current VIP team in place.   This role will focus on building strong client relationships, supporting engagement strategies, and helping  improve the overall VIP experience. It’s a great opportunity for someone with account management  experience who wants to develop their skills in a dynamic industry.   Key Responsibilities: • Assist in identifying and onboarding new VIP clients through prospecting and networking. • Support the management of VIP client relationships, ensuring high levels of satisfaction. • Help execute engagement and retention strategies to increase player loyalty.   • Work closely with senior team members to design and implement and improve VIP incentives, promotions, and  personalized offers.   • Monitor key performance metrics such as betting volume, customer acquisition cost (CAC), retention rates, and customer lifetime  value (LTV).   • Assist in preparing reports on VIP performance and account development.   • Ensure compliance with responsible gaming and company policies.   Skills & Qualifications : • Experience in account management, sales, or customer service, preferably in the betting or online  gaming industry.   • A wallet or existing player base would be incredibly valuable and sought after. • Strong interpersonal and communication skills to build client relationships.   • Basic knowledge of sports betting and online casino market is a plus.   • Comfortable working with data and reports to understand customer behavior. • Proficiency in MS Office and CRM tools.   • Ability to work flexible hours when needed.   This role is ideal for someone eager to grow in VIP management, with the opportunity to learn from  experienced professionals in the field and business. 

Commercial Excellence Lead – iGaming Based in Armenia 2/3 weeks a month Strategy focused & data driven Fast growing iGaming content business (Live Casino and RNG Games) Attractive base salary and bonus We are partnering with one of the fastest growing companies in  the iGaming space, who are looking for a Commercial Excellence Lead to develop and refine the sales strategy within the business. Based ideally in Armenia – this role supports the CCO and sales team in the overall goal of scaling the business upwards. The main responsibilities include creating sales materials, analyzing and reporting on sales metrics, identifying new opportunities for growth and assisting in the pricing and commercial conditions. To be successful in this role, you will need to have proven experience in commercial operations, sales strategy or go to market roles. You will have a consultative like approach to your work and a strong analytical mindset. Experience in iGaming is highly desired for this role. You will need to be in Armenia for 2/3 weeks of the month. Does this sound like you or someone you know? Email Guy Derham at guy.derham@pentasia.com for more information.  

Chief Commercial Officer | B2B Casino Content | iGaming Location: Armenia The Company: This business is a global provider of customizable casino content, including Live Casino, RNG, and Poker, serving top-tier online operators around the world. With a strong financial foundation and serious growth ambitions, they are investing in their commercial leadership to scale further across Europe and international markets. The culture is high-performance, collaborative, and innovation-driven—offering serious commercial professionals the chance to make their mark. The Role: As CCO, you will report directly to the Head of Business Unit and lead the global commercial strategy. You’ll take ownership of all B2B commercial functions—sales, account management, and B2B marketing—building out a world-class team and delivering revenue growth through strategic execution and client development. This is a hands-on, high-impact role where you’ll be responsible for formulating and executing a commercial strategy focused on deepening relationships with existing Tier 1 operators and acquiring new high-value partners globally. You’ll also shape go-to-market positioning, oversee commercial packaging and pricing strategies, and personally lead key account negotiations. The current team is 15 people across Sales and AM, and your leadership will be critical in scaling this function. About You: You’ll have at least 8 years in B2B commercial leadership, ideally within iGaming, SaaS, or digital content. You must have experience leading international sales teams, creating commercial strategies, and managing full P&L responsibility. An understanding of casino games (Live, RNG, platform integrations) is highly desirable, and you must be able to travel frequently—including bi-weekly visits to the company HQ. You’ll be a highly strategic thinker with excellent commercial instincts, confident leading negotiations at C-level and influencing across regions and departments. Does this sound like you, or someone you know? If so, we’d love to hear from you. Please reach out to Rebecca Spicer at Pentasia for a confidential discussion.

Overview A fast growing digital entertainment company operating in the online gaming and interactive sports sector, is looking for a Back End Developer to join the engineering team. In this role, you’ll be responsible for designing, developing, and maintaining robust APIs and backend services. You’ll play a critical role in delivering scalable solutions that support real-time systems in a highly collaborative, Agile environment. We're looking for a creative thinker and problem solver who thrives in a fast-paced, constantly evolving landscape. Our development team builds the core infrastructure powering cutting-edge products used by thousands of users every day. What You’ll Do Develop and maintain server-side applications with a focus on scalability, security, and performance. Collaborate with other developers, product managers, and QA engineers to deliver high-quality features. Optimize and troubleshoot application performance issues and database queries. Participate in architectural planning and code reviews. Be available for occasional on-call rotations as part of a distributed team. Support deployment, monitoring, and incident response processes. Required Skills & Experience 8+ years of experience with Java software development (4+ for Intermediate level) and also experience with Springboot, Hibernate and JPA. 2+ years of experience with messaging systems like Kafka, Redis, ActiveMQ or RabbitMQ. Strong experience with PostgreSQL, MySQL, or Snowflake is preferred. Proficiency in designing RESTful APIs and applying object-oriented programming principles. Experience working in a Linux/Unix environment with scripting skills (Bash, Python, etc.). Source control proficiency (Git preferred). Nice to Have Experience in industries with high security and data integrity requirements (e.g., fintech, digital gaming, gambling, Cyrpto). Containerization tools such as Docker and Kubernetes. Experience in Cloud Platforms (especially AWS) and distributed system architectures. Knowledge of Java 17 or later versions. Familiarity with test automation frameworks like Mockito. Background in real-time systems or high-concurrency platforms. Experience with KYC, payment systems, or user verification integrations. What We Offer Flexible remote work environment. Competitive compensation package with performance incentives. A supportive and inclusive workplace where innovation is encouraged. Opportunities to work on impactful products in a rapidly evolving tech landscape. Room for professional growth and skills development within a thriving, future-focused industry.

IMPORTANT: the role is on-site in Limassol, Cyprus. Our client leads the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. They are are looking for a highly skilled and dedicated Full-Stack Web Developer who is comfortable with both front and back end programming. Main Responsibilities: Design and implement the overall web architecture while contributing to in-house platform development. Work on API integrations with third-party services and continuously suggest improvements to enhance existing systems. Play an active role in designing and developing new systems and features from the ground up. Collaborate on and improve financial technology solutions in a forward-thinking environment. Guide and support junior developers when needed and ensure progress through bi-weekly sprints. Desired Experience: Solid understanding of JavaScript, ECMAScript 6, and PHP, with 7+ years in web development. Hands-on experience with Laravel and a minimum of 3 years using Vue.js. Expertise in working with high-load SQL (PostgreSQL) or NoSQL databases and RESTful implementations. Familiarity with microservice architecture, version control systems (GIT), and containerized environments using Kubernetes and Docker. Knowledge of Kafka, Redis, KeyDB, and modern CI/CD pipelines. A quick learner with strong system architecture skills who is proactive in self-teaching. Excellent written and verbal English communication skills. Additional Perks: Competitive salary, annual bonuses, and special occasion vouchers. Access to medical and pension plans. Fun and casual work environment with frequent activities, monthly lunches, and team-building events. Opportunities for professional growth in a leading iGaming company.

Regional Director - Africa Award winning B2B iGaming provider  Well-established and respected business  Build out the Africa Sales Team  Promoting a sportsbook platform into African markets Attractive package on offer This very large B2B iGaming provider is experiencing huge changes within the business and has exciting commercial plans set in place. Over the next few years this company aims to be a market-leading iGaming provider. It has recently hired some highly respected names in the industry and is now expanding it's foot print globally.  For this role you can be based anywhere in Africa or Europe and work remotely. You will be reporting directly into a C-level manager within the business. experienced. You will be tasked with building a sales team that will promote a range of market leading sports related solutions to top tier partners in Africa. You will also be involved in creating the sales strategy for the region and also implementing it.     To be considered for the role, candidates will require solid commercial/sales management experience, including people management experience gained within the sports betting/platform verticals. Candidates with a good network of operators will be preferred. You will need to be fluent in English in both written and verbal.  For an initial discussion please contact Rebecca Spicer at Pentasia for an initial discussion.

CCO / Commercial Director   iGaming - Casino Games B2B Live in a major iGaming hub.  Successful business in exciting phase Reshape the commercial team  Continue the growth  This hugely successful and established European B2B provider, is in a very exciting phase. It has huge ambitions as it matures as a business. It is now poised for the next stage in its development. Part of the company's strategy is to recruit a new CCO to help continue its growth. Reporting to the CEO, and based in a major iGaming hub your focus will be to reshape the commercial team within the business. You will have the sales & marketing teams reporting into you. Put simply, your remit will be to grow and improve the commercial function. Formulating and implementing  new strategies, systems &  process. The focus will be emerging regulated markets.    Candidates will have extensive online casino games experience and  have  a proven track record in successfully, managing developing commercial  teams in the iGaming sector, preferably in a B2B environment.   Just as important is that you are able to formulate and implement sales strategies, and put in place good systems & process around driving business acquisition and effectively growing existing clients.   Candidates will need to live in one of the above locations and be a  high calibre candidate with good stability.  In return the company can offer good potential earnings and excellent career opportunities.              

Business Development Manager  | Hybrid (Malta) | Casino Games Provider Location: Malta – Hybrid The Company: This leading iGaming B2B solutions provider is rapidly expanding across LATAM and Europe. With a strong reputation for innovation and high-quality casino games, the company operates from its Malta headquarters, backed by a parent company in Taiwan. It delivers premium gaming content and cutting-edge technology to top-tier operators worldwide. The Role: The company is seeking a dynamic and commercially driven Business Development Manager to spearhead its expansion in the LATAM region. This role will focus on identifying new business opportunities, securing strategic partnerships with operators and aggregators, and driving revenue growth through localized solutions. You’ll act as the face of the company in LATAM, understanding market needs and translating them into tailored proposals that resonate with regional clients. Key Responsibilities: Identify and develop new business opportunities across LATAM markets Lead the entire sales cycle from prospecting and pitching to contract negotiation and closing Build strong relationships with operators, platforms, and key stakeholders in the LATAM iGaming ecosystem Work closely with internal teams to align commercial strategy with product offerings and regional demands Represent the company at major industry events and conferences across LATAM Monitor market trends, competitor activity, and regulatory developments to inform strategic decision-making About You: You bring at least two years of experience in business development or sales within the iGaming sector. Fluency in Spanish or Portuguese is essential (Both are preferred), and English is a must for internal communication. You have an understanding of the LATAM gaming landscape and a network within the region is desired but not essential. Your ability to negotiate, build rapport, and close deals sets you apart in a competitive market. Willingness to travel throughout LATAM is expected. This is a fantastic opportunity to drive growth in one of the world’s fastest-growing iGaming regions with a company known for creativity, flexibility, and international reach. Interested? Contact Guy Derham at Pentasia for a confidential discussion.

We are seeking a detail-oriented and proactive Payment Operations Analyst to join our Payments team at Malta. In this role, you will oversee and optimize our online payment processes, ensuring they are reliable, compliant, and efficient. You will work closely with internal teams to enhance payment performance, reduce friction, and deliver a seamless customer experience. This is an excellent opportunity for someone with strong analytical skills and a solid background in payments to make a direct impact on both operational efficiency and customer satisfaction. Key Responsibilities Oversee and optimize online payment processing workflows, ensuring reliability, compliance, and efficiency. Develop, monitor, and analyse PSP performance metrics to identify trends, risks, and opportunities for improvement. Leverage transaction data to generate actionable insights that improve payment success rates and enhance the customer journey. Provide regular reports and strategic recommendations to management on PSPperformance and payment flows. Stay up to date with industry trends, emerging payment technologies, and regulatory developments relevant to online payments. Support the testing, validation, and rollout of new payment features and routing logic. Collaborate with Finance, AML and Customer Service teams to drive payment efficiency and strengthen the overall customer experience. Qualifications & Experience Proven experience in online payment processing and managing multiple PSP integrations. At least 3 years of experience in payments or payment analytics, preferably within the iGaming industry. Hands-on knowledge of PaymentIQ is a strong advantage. Strong analytical mindset with advanced Excel/reporting capabilities and attention to detail. Solid understanding of user experience design principles, particularly as they apply to payment flows. Demonstrated ability to define, monitor, and optimize PSP performance metrics. A collaborative and proactive communicator, comfortable engaging with both technical and operational teams. Based in or willing to relocate to Malta Proficiency in English at an excellent level is required.

Korean-speaking Customer Service Executive Location: Onsite in Nicosia, Cyprus Relocation: VISA sponsorship (for 2 years) and relocation package provided Salary: €2500 net per month + bonus A well-established and respected iGaming company is seeking a Korean-speaking Customer Support Representative to join their team in Nicosia, Cyprus. This is a fantastic opportunity for someone passionate about customer care and eager to be part of a dynamic, multicultural environment. Responsibilities: Deliver outstanding customer support to Korean-speaking users via live chat and email. Troubleshoot user issues efficiently, providing timely and accurate solutions. Guide customers through website navigation, account setup, and account management. Work closely with internal teams such as Payments and Fraud to ensure a safe gaming environment. Collect and report customer feedback to help improve products and services. Requirements: Native or fluent Korean language skills (additional languages are a plus). Previous experience in customer service, ideally within the iGaming or online services sector. Strong communication and interpersonal skills to support a diverse customer base. Ability to work independently and collaboratively, with a willingness to relocate to Cyprus. Flexible to work various shifts, including evenings and weekends. Desirable Qualities: A proactive, problem-solving mindset focused on customer satisfaction. Patience, empathy, and professionalism in all customer interactions. Excellent multitasking and organizational abilities in a fast-paced setting. Technically savvy with an understanding of online gaming platforms. What They Offer: €2,500 net monthly salary Comprehensive relocation package to Cyprus VISA and work permit support (for 2 years with the possibility to extend the VISA for more years) Paid training Professional development allowance Fitness allowance Company-sponsored events A collaborative and supportive work culture focused on personal and professional growth