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Job Title: CRM Manager Location: Remote Salary: Flexible depending on experience Pentasia are currently supporting a rapidly growing Entertainment Platform in their search for a CRM Manager. In this role, you'll own and scale a full multi channel CRM retention engine that drives user engagement, emotional bonding, churn reduction, and LTV growth through data driven, personalized lifecycle, reactivation, and monetization flows across email, push, SMS, and in app. Mission Own and build the complete email and lifecycle retention engine. Expand and optimize multi-channel CRM (push, SMS, in-app, behavioral triggers). Increase retention, reduce churn, and drive higher LTV and engagement. Reactivate churned and inactive users through personalized, monetization-focused flows. Key Responsibilities Design and own the full lifecycle email and CRM strategy (onboarding, activation, churn recovery, high-value and seasonal flows). Build and deploy personalized, multi-channel CRM flows driven by behavioral triggers and segmentation. Drive measurable retention, LTV, and revenue uplift through testing, optimization, and experimentation. Partner with growth/data teams to create predictive triggers, analyse performance, and report on retention KPIs. Ideal Candidate 3 - 6 years of experience in CRM, lifecycle marketing, or retention (mobile apps, gaming, subscriptions, or consumer tech preferred). Expertise in behavioral segmentation, lifecycle flows, and CRM automation tools. Strong skills in persuasive, monetization-focused, and personalized copywriting. Data-driven, KPI-oriented, and comfortable executing quickly in a fast-paced environment. If you or someone in your network would be interested in the opportunity, please reach out to me over email for more information! ? - bryan.enriquez@pentasia.com

The Lead Game Mathematician/Head of Games Design is responsible for defining and delivering the creative vision of new online slot products from concept through to release, with a core focus on game mechanics, mathematical modelling and simulation. The role combines strong creative design skills with technical expertise, using rapid prototyping and game simulators built in C++ or C# to validate concepts, model volatility and optimise performance. Working closely with production, art, engineering and stakeholder teams, the role provides the direction, clarity and tools needed for the studio to build high-quality, entertaining and commercially successful games. They define core game loops, specify features, build supporting maths documentation, and iterate designs using playtesting, analytics and commercial insights. The Head of Games Design ensures every product is both highly engaging and mathematically robust, acting as the champion for quality, consistency and innovation across the development cycle. Duties & Responsibilities Game Design Execution • Create and maintain detailed design documentation including core gameplay, feature specs, UX/UI flows and product requirements. • Define game mechanisms, product flows, UI layouts, maps, and other user experience elements. • Work closely with the Product Owner to scope features accurately, define milestones and ensure agreed delivery. Mathematics & Simulation • Produce and validate mathematical models, paytables and volatility curves for slot games. • Build game simulators using C++ or C# to validate performance, RTP, hit frequency, free game behaviour and other key parameters. • Rapid prototyping of concepts and mechanics is essential, using maths models and simulation to quickly evaluate feasibility and player value. • Translate maths models into developer-ready documentation for back-end implementation. • Collaborate with Mathematicians and service developers to ensure accuracy and compliance. Creative Leadership • Work with the Product Owner and Head of Art to define and communicate a clear creative vision for each game. • Design and direct the development of engaging player experiences, core game loops and game mechanics. • Establish and evolve design pillars, ensuring alignment with commercial goals and regulatory requirements. • Act as the product evangelist across the development cycle for internal and external stakeholders. Iteration & Quality Improvement • Conduct playtests and reviews, identifying creative, mathematical and behavioural improvements. • Work closely with Mathematicians and data analysts to identify opportunities to improve acquisition, retention, conversion and monetization across the product lifecycle. • Proactively resolve design issues and recommend feature adjustments to optimise performance. • Analyse live data with product, analytics and mathematics teams and propose changes to improve results throughout the product lifecycle. Cross-Functional Communication • Work closely with all project team members to execute design, review implementation and iterate rapidly. • Ensure design intent is understood across art, engineering and production teams through documentation, presentations and regular communication. • Support the Product Owner in managing scope, tracking design dependencies and mitigating delivery risks.   Required Skills & Experience • Must have 5+ years of experience working in a game design role, with a bachelor’s degree or equivalent experience. • Proven experience and knowledge of online slot games, including hands-on experience building game simulators and producing the maths documentation needed to support them. • Strong understanding of game maths, RTP, volatility and probability as applied to modern slot design. • Demonstrable experience building and supervising simulations and prototypes to validate concepts, mechanics and performance. • Strong game mechanic skills with an excellent understanding of mathematical game models, supported by a portfolio or examples of released products. • High standard of written, visual and verbal communication, able to pitch ideas and present documentation clearly to stakeholders. • Experience managing and documenting design across multiple simultaneous projects. • Comfortable with a wide variety of game development tools, engines and editors. • Advanced proficiency with Microsoft Excel, including complex formulas, data analysis and reporting, and strong working knowledge of Project, PowerPoint, Visio and Word. • Must be experienced in agile development methodologies. • Self-motivating, with outstanding attention to detail, organisation and follow-through. • An inspirational, ambitious and demanding personality, able to drive quality, innovation and delivery. • Excellent programming skills with the ability to rapidly prototype and build simulations to validate concepts and mechanics. • Ability to develop a strong player perspective, through playtesting, observation and performance data analysis. Beneficial Experience • Familiarity with UKGC, MGA, USA and Canadian jurisdictional compliance requirements for RTP, randomness and certification. • Hands-on knowledge of Unity or Unreal engines for visualising concepts or prototyping features. • Experience collaborating with remote or distributed teams across multiple time zones. • Understanding of player psychology, behavioural design and UX optimisation for gambling products. • Experience using analytics platforms (e.g. Power BI, Tableau, Looker) to evaluate product performance. • Prior experience in live ops, A/B testing and feature iteration based on player data. • Experience working with licensed IP or branded content. • Ability to mentor junior designers and support skills development across the team. • Experience using AI tools within the game development process to improve productivity, accelerate iteration and support technical or creative workflows.  

Corporate Services Officer   Location: Malta Employment Type: Full-time | Hybrid Salary: Up to €30,000 DOE   Role Overview We’re looking for a motivated and organized Corporate Services Officer to join a supportive and experienced corporate services team. In this role, you’ll manage your own portfolio of clients, work closely with senior professionals, and build long-term relationships while developing your career in the corporate services industry.   What You’ll Be Doing Managing a portfolio of corporate clients and handling day-to-day requests Assisting with company formations and statutory filings Opening and closing bank accounts and liaising with banks Keeping company records and registers up to date Working closely with lawyers, accountants, auditors, and regulators Collecting and reviewing KYC and due diligence documentation Ensuring internal systems and client records are accurate and up to date Delivering a high level of service while meeting agreed deadlines Keeping regular, open communication with clients   What We’re Looking For At least 2 years’ experience in a similar role Experience within corporate, legal, or financial services is preferred Excellent written and spoken English A client-focused mindset with a professional and friendly approach Strong organisational and communication skills Ability to manage multiple tasks and work well under pressure Comfortable using Microsoft Office tools   What You’ll Get Competitive salary with performance bonus Clear progression and development opportunities Hybrid working and flexible hours Health insurance and free parking Ongoing training, mentoring, and study support Regular team and social events

About the Role We are looking for a highly skilled and strategic Paid Media Manager at a mid-senior level to lead and optimise paid media initiatives across major platforms. This remote role requires flexibility to work US hours as needed and a strong ability to drive growth through innovative media buying strategies. The ideal candidate will bring advanced experience in iGaming and sports betting, with a proven ability to manage large budgets and deliver exceptional ROI. Key Responsibilities · Develop and execute high-level paid media strategies across Facebook, Snapchat, Google Ads, and other relevant platforms. · Lead campaign planning, optimisation, and performance analysis to achieve aggressive acquisition and retention goals. · Manage significant budgets effectively, ensuring maximum ROI and cost efficiency. · Provide strategic insights and recommendations to senior stakeholders based on data-driven analysis. · Mentor and guide junior team members, fostering a culture of excellence and innovation. · Stay ahead of industry trends, platform updates, and emerging technologies to maintain competitive advantage. Requirements · 5+ years of experience in paid media buying within iGaming and/or sports betting. · Demonstrated success in managing large-scale campaigns and budgets across Facebook, Snapchat, and Google Ads. · Strong strategic thinking and leadership capabilities. · Advanced analytical skills with expertise in performance reporting and optimisation. · Excellent communication and stakeholder management skills. · Experience with US market campaigns is highly preferred. · Ability to work independently in a remote environment and align with US time zones. What We Offer · Competitive salary · Opportunity to lead impactful campaigns in a fast-growing, innovative environment. · Flexible remote working setup with global exposure. Ready to take the next step in your career? Apply now and join a team that’s redefining the future of social gaming.

Senior Sales Role – iGaming solutions (Malta) New Business that is a spin off of  a larger Swiss company   Its ready to take the market by storm  Based in Malta (hybrid) Strong base salary + commission This company is a newly established company that is looking to scale very quickly. It is a well supported B2B iGaming solutions provider with a product that will take the market by storm  - with  its cutting-edge technology and cost-effective solution. The company is a spin off of a larger well-established parent company. It has recently opened its Malta office and is now entering its ramp up stage and strategic phase of expansion. Based in Malta, this role reports into a highly reputable Sales Director and will focus on driving new business into the iGaming sector. You will be responsible for managing the full sales cycle, leveraging existing networks within iGaming sector  and working closely with the technology and product teams to tailor solutions for clients.  To be successful in this role, you will need proven B2B sales experience (3 + years) gained with a B2B supplier such as a iGaming business or payments provider. It is key that you have solid networks in the iGaming sector.  You will be commercially driven, confident managing complex SaaS-style deals, and possess strong communication, relationship-building, negotiation, and closing skills. If this sounds like you or someone you know, please reach out to me: karl.harenburg@pentasia.com 

Social Media Manager Industry: Digital Entertainment / Regulated iGaming Location: Remote / Hybrid  We’re hiring a Social Media Manager to own social strategy and execution for a confidential, regulated digital entertainment product. This role is for someone highly creative within constraints. You’ll build indirect, story-driven social content that drives curiosity, engagement and community growth, without explicit promotional messaging. What you’ll do Own the end-to-end social media strategy across all key platforms Define content pillars focused on engagement and brand affinity Lead creative direction and brief designers and editors Create bold, playful, compliant content that teases rather than sells Drive organic growth through storytelling, short-form video and trends Build and engage a community while managing regulatory sensitivity Track performance beyond clicks (engagement quality, shares, growth) Collaborate closely with Marketing, Product, Design and Compliance What we’re looking for 3+ years’ social media experience in iGaming Background in iGaming, social casino, sweepstakes or RMG-adjacent products Proven experience creating indirect, non-explicit promotional content Strong creative judgement, writing skills and cultural awareness Comfortable working under NDA If you’re a social media iGaming professional looking for your next challenge in a fast-growing business, get in touch.

Customer Service Agent (Dutch-Speaking) – Malta   We’re looking for a friendly and proactive Dutch speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Dutch (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup One-time home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance

Customer Service Agent (Finnish-Speaking) – Malta   We’re looking for a friendly and proactive Finnish speaker to join our customer service team in Malta. In this role, you’ll support online gaming customers through calls, chat, and email—helping with account questions, payments, security checks, and general problem-solving. Every day is different, and you’ll quickly become an expert in our products.   Location: Malta (Hybrid) Salary: €26,000 per year + bonus   What We’re Looking For Fluent Finnish (spoken and written) Strong multitasking and problem-solving skills Comfortable working shifts, including some nights Interest in using AI tools to boost efficiency Customer service experience is a plus   Your Daily Tasks Assist customers via phone, chat, and email Handle complex cases independently Approve withdrawals and process KYC documents Perform security checks Support with additional tasks when needed   What We Offer Hybrid work setup One-time home office setup bonus Remote work from abroad policy Private health insurance and wellbeing allowance

Business Development Manager - Europe New Business focussed role - promoting a Sportsbook  3-4 years minimum Sportsbook sales experience European based - Remote Strong salary + commission Russian language is a desired plus! My client is a market leading sportsbook provider who are seeking their first hire in Europe to drive growth within this market. They are highly credible in their respected market and see now as the ideal time for expansion in Europe. Providing a Sportsbook platform you will be responsible for acquiring new business in Europe and responsible for the full sales cycle. The ideal candidate will have 3-4 years minimum Sportsbook Sales experience, and ideally speak fluent English & Russian. This is a great opportunity for someone looking to take their Sportsbook sales to the next heights! Does this sound like you or someone you know? Reach out: guy.derham@pentasia.com

.An established iGaming business is looking to hire a Technical Compliance Manager to support the continued growth of the business. This is a newly created position. Job Description: As a Technical Compliance Manager you will oversee compliance with technical and system-based regulatory requirements across assigned markets. As an ideal candidate you are a proactive self-starter capable of working with minimal supervision and taking ownership of assigned licences. This includes close collaboration with Product Teams to define regulatory requirements, managing certification processes, game and platform testing, RNG and reporting compliance, and ensuring adherence to technical standards and regulator integrations. The successful candidate will be a self-starter with solid experience in technical compliance, ideally across several regulated markets. Responsibilities include: Manage all technical compliance matters related to assigned licences (e.g., system certifications, RNG approvals, change management) Oversee submissions to regulators and test labs for certification and approval processes Ensure ongoing compliance with technical standards (e.g., UKGC RTS, MGA TS, DGA/SGA requirements, GGL ISTG, etc.) Liaise with test labs to resolve technical compliance issues Support internal teams with interpretation of technical requirements and integration obligations Maintain documentation and evidence for audits and regulator inspections Collaborate closely with Regulatory, Product, and Development teams to ensure full compliance across deployments Monitor and implement updates to technical standards and reporting schemas Own and manage the technical requirements for new licence launches (gap assessments, integrations, certifications, reporting set?up) Experience Required: Minimum 3–5 years of experience in technical compliance or regulatory technology roles within online gambling Ideally a bachelor's degree in a business-related field such as law, finance, risk management, information technology or a similar discipline In-depth knowledge of regulatory technical standards and certification processes Experience liaising with test labs (e.g., GLI, eCOGRA, SIQ, BMM, etc.) Proven experience leading the technical requirements for new licence launches (end?to?end planning and execution) Strong analytical and documentation skills Ability to work independently and manage projects across multiple jurisdictions Excellent communication and coordination abilities Self-starter, proactively seeking out areas of non-compliance and driving solutions. In return there is an attractive package on offer.