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I am working with a leading iGaming betting services provider, on a crucial new hire into the London office. We are looking for an experienced Head of Trading/Trading manager who has managed a team; someone who has an deep understanding of trading and in play trading/odds; and someone who can manage and drive the trading product. This role is hybrid in their London office and offering a very competitive salary, bonus and benefits package. If your interested then APPLY or email - matt.chapman@pentasia.com

Technical Customer Support Specialist (Chinese Speaking) ? Location: Malta (On-site) ? Salary: Up to €30,000   About the Role Our Client are looking for a Technical Customer Support Specialist to join our on-site team in Malta. In this role, you will support operational activities, handle agent queries, and monitor gaming systems in real time. This is a great opportunity for someone interested in technical support and the gaming industry.   Key Responsibilities Handle agent requests via written communication and provide timely support Operate and manage back-end game tools Perform basic network troubleshooting and tool usage Monitor game operations in real time and respond to issues promptly   What We’re Looking For Fluent in English and Chinese Strong interest in technical support and gaming Basic understanding of IT, networking, or systems is an advantage Background in Information Management or Computer Science is a plus Good problem-solving skills and attention to detail   What’s On Offer Salary up to €30,000 annually Full training provided (including initial training in Taiwan) Opportunity to gain hands-on experience in gaming operations On-site role within a collaborative team environment Career development opportunities within a growing industry

We’re looking for a Senior AI Engineer to lead the design and deployment of production-grade AI systems, with a focus on self-hosted models. You’ll play a key role in shaping how AI is used across Enteractive - from LLM-powered tooling for agents, to automation, personalization, and internal intelligence systems, while ensuring data privacy, performance, and reliability. This is a hands-on, high-impact role for someone who can bridge research and real-world systems at scale. Key Responsibilities Design, build, and maintain AI/LLM infrastructure (self-hosted models, GPUs, inference pipelines) Develop and deploy LLM-based solutions (RAG systems,internal tools for agents and CRM teams) Optimize models for latency & throughput in controlled environments Build scalable data pipelines for training, fine-tuning, and evaluation Implement model serving and orchestration (e.g., APIs, batching, streaming inference) Ensure security, compliance, and data privacy across all AI systems Collaborate with product and operations teams to embed AI into player engagement workflows Required Skills / Experience 2+ years of experience in AI / ML engineering Solid understanding of LLMs, embeddings, and prompt engineering Experience deploying models in on-prem or hybrid environments Strong Python skills and experience building production APIs/services Experience with model optimization techniques (quantization, batching, GPU utilization) Familiarity with MLOps practices (CI/CD, monitoring, versioning) Strong problem-solving skills and ability to operate autonomously

We are looking for a Senior Voice AI Engineer to design and build real-time conversational voice systems that integrate seamlessly into our engagement workflows. This role focuses on low-latency, production-grade voice pipelines, combining Speech-to-Text (STT), LLM reasoning, and Text-to-Speech (TTS) into cohesive, high-quality experiences. You’ll be working on systems that need to feel natural, responsive, and human-like, operating under strict performance and reliability constraints. Key Responsibilities Design and build real-time voice AI pipelines Develop and optimize low-latency streaming systems using tools like LiveKit Implement and fine-tune Voice Activity Detection (VAD) and turn-taking logic Engineer robust prompting strategies for conversational AI (multi-turn, context-aware flows) Integrate LLMs with voice interfaces for agent-assist and autonomous interactions Optimize for latency, interruption handling, and conversational naturalness Evaluate and improve speech recognition accuracy and voice synthesis quality Work closely with product and operations to embed voice AI into player engagement workflows Ensure scalability, observability, and fault tolerance of real-time systems Required Skills / Experience 5+ years of experience in software engineering, with strong exposure to real-time or AI systems Hands-on experience with voice AI components including STT, TTS & VAD Experience with LiveKit or similar real-time communication frameworks (WebRTC, media pipelines) Strong experience with LLMs and prompt engineering for conversational systems Proficiency in Python Understanding of latency optimization and streaming architectures Experience building and deploying production-grade systems

  We're looking for a Content Manager to lead and evolve our clients content function on a fixed-term maternity cover basis. This role is responsible for overseeing content strategy, managing day-to-day operations, and ensuring high-quality, high-performing output across all channels. You will act as the central point of accountability for content, working closely with marketing, product, and commercial teams to deliver impactful messaging aligned with business goals. You will be fluent ion Dutch and English and be available to go to our clients offices in Malta. If this sounds like your next opportunity please give me a call to discuss in more detail.    

Title - Senior Game Mathematician  Salary - Competitive depending on experience  Location - Europe  Structure - Remote  Here at Pentasia we are currently assisting a fast-growing Slot Provider in expanding their team. I'm currently on the lookout for Senior Game Mathematicians.  What I'm looking for: • Previous experience as a Game Mathematician in the iGaming industry.  • Strong analytical mindset and sharp attention to detail • Passion for slot games from both a developer and player perspective If interested, don't hesitate to reach out. 

My client is a well established iGaming and Gambling operator, who i am working closely with on a key hire within the high performing product team. We are looking for a product professional who is experienced with online and retail, Instant win games and Scratch cards. This is an opportunity to own this product and really drive it. This role is hybrid in London and offering a very attractive salary! If you fit the brief and your interested in a new role then you should APPLY or email - matt.chapman@pentasia.com

Client Accounting Team Leader My Client, a growing Corporate Service Provider, is on the lookout for a finance professional to join the team. The Team Leader will manage a client portfolio while supervising and supporting junior accountants within the Client Accounting team. Key Responsibilities: Manage and review client accounts, management accounts, VAT returns, and financial statements Oversee audit processes and ensure all statutory deadlines are met Review work completed by others and assist with technical accounting queries Hold regular team meetings and monitor workload and progress Liaise with management, auditors, and other departments Ensure high-quality service delivery and compliance with regulations Support training, performance reviews, and best practices within the team Contribute to client meetings and assist in securing new business Requirements: Fully qualified accountant At least 2 years’ senior experience in client accounting Strong knowledge of accounting principles and VAT Proficient in Excel, Word, Outlook, and SAGE Strong communication, organisation, and problem-solving skills Able to manage multiple priorities and work independently and in a team Detail-oriented, responsible, and professional with confidential data What's in it for you ? Attractive salary Performance bonus Health Insurance Free Parking Study leave On the job training and more !!

Senior Customer Support Specialist (Dutch Speaking) Location: Malta (Hybrid) Salary: Up to €30K + Bonus + Relocation Package About the Role Join a fast-growing international iGaming company as a Senior Customer Support Specialist, where you’ll play a key role in delivering excellent player experiences while supporting team performance. This is a great opportunity to step into a senior, leadership-track position with real impact. Responsibilities Provide high-quality support via live chat, email, and phone Handle complex queries and manage escalations efficiently Review KYC documents and process withdrawals in line with compliance Support fraud detection and account monitoring activities Act as a senior team member during busy or critical periods Assist with onboarding, coaching, and knowledge sharing Support Team Leads in tracking KPIs (CSAT, response times, ticket volumes) Collaborate with product, payments, and compliance teams Take ownership of specific markets, features, or workflows What We’re Looking For 2+ years’ experience in customer support within iGaming or a similar environment Good understanding of KYC, payments, and fraud/risk processes Fluent in Dutch and English Strong communication skills and a proactive, team-oriented mindset Ability to multitask and perform under pressure Comfortable working shifts, including nights Interest in sports or casino products is a plus Interest in tools/AI to improve efficiency is an advantage What’s On Offer Salary up to €30K + bonus Relocation package to Malta Hybrid working + home office allowance Work remotely abroad benefit Private health insurance (including dental) Wellbeing allowance Regular team events and company socials

Our client is looking for a Casino Streamer/Influencer Manager (Fully Remote)   If you live and breathe creator partnerships, then I want to talk to you. I am looking for a Streamer/Influencer Manager to scale my clients  creator network, player base and acquisition efforts. This is an opportunity for a high performing and enthusiastic individual to shape the next chapter of the company as it pioneers the gaming industry. What You’ll Do: Scale Acquisition: Strengthen the pipeline of streamer and acquisition efforts month on month. Find scale to reach the growth targets. Increase Partnerships: Source, engage and onboard streamers across multiple regions. Deal Maker: Secure new streamers and be the deal owner ensuring they achieve the goals of the engagement. Drive Performance: Track and review the performance of our creators and crack the code behind obtaining return on investment. If you live and breath how to optimise streamer relationships and influencer partnerships then please get in touch.