We're a global people business - the leading recruitment consultancy in iGaming, having placed over 10,000 candidates in casino and sports betting jobs worldwide.
About the Company
We are a global financial technology organisation providing banking, payments, foreign exchange, and digital asset infrastructure through a unified platform. Our technology enables businesses to move, manage, and access funds across multiple currencies, payment networks, and jurisdictions through a single integration.
Operating across multiple regulated markets, we support a diverse portfolio of enterprise clients and process significant transaction volumes annually.
The Role
Fraud Risk Framework & Governance
Develop, implement, and maintain the organisation's fraud risk management framework, including associated policies, standards, and procedures.
Provide second-line oversight of fraud risks across the business, ensuring fraud risks are appropriately identified, assessed, managed, and mitigated by first-line teams.
Conduct fraud risk assessments across products, customer segments, payment channels, and operational processes to identify vulnerabilities and emerging risks.
Monitor fraud trends, typologies, and emerging threats within the payments and financial services sector, ensuring controls and mitigation strategies remain effective.
Fraud Control Oversight
Review and challenge fraud prevention and detection controls implemented by operational teams, including transaction monitoring rules, fraud detection systems, and preventative safeguards.
Provide oversight of fraud rule implementation, tuning, and optimisation to ensure controls remain effective while minimising operational friction.
Maintain quality assurance and quality control frameworks covering fraud-related activities conducted by first-line teams.
Perform independent reviews of fraud alert handling, investigations, and case management processes to ensure compliance with internal policies and regulatory expectations.
Assess whether fraud cases are appropriately identified, escalated, investigated, and resolved, identifying opportunities for improvement where necessary.
Identify control weaknesses, process gaps, and enhancement opportunities to strengthen fraud prevention and detection capabilities.
Product & Change Risk Management
Ensure fraud risk considerations are embedded within new products, services, payment flows, and technology changes.
Work closely with Product, Technology, Operations, Compliance, and Risk teams to assess and mitigate fraud-related risks during business change initiatives.
Reporting & Risk Analysis
Develop and maintain fraud risk reporting, dashboards, key risk indicators (KRIs), and management information for senior leadership and governance committees.
Analyse fraud data and trends to identify systemic issues, emerging threats, and opportunities to strengthen the control environment.
Escalate material fraud risks, control weaknesses, and emerging threats through appropriate governance channels.
Assurance & Regulatory Support
Support internal audits, regulatory reviews, and independent assurance activities relating to fraud risk management.
Maintain awareness of evolving regulatory expectations, fraud typologies, and industry best practices.
Act as a subject matter expert on fraud risk and provide guidance to stakeholders across the business.
Collaborate with Fraud Operations, Compliance, Risk, Transaction Monitoring, Product, and Operations teams where fraud risks intersect with broader financial crime risks.
Candidate Profile
Essential Experience
10–15 years' experience in fraud risk management, financial crime, payments risk, or related disciplines within financial services, fintech, banking, or payment institutions.
Significant experience in a senior management or leadership role with responsibility for fraud oversight and governance.
Experience operating within a second-line risk, compliance, oversight, assurance, or control-testing function.
Strong understanding of fraud typologies relevant to payments and digital financial services, including payment fraud and authorised push payment (APP) fraud.
Experience developing, implementing, or overseeing fraud risk frameworks, risk assessments, and control environments.
Experience conducting quality assurance reviews, control testing, or oversight of fraud investigations and operational fraud processes.
Strong analytical capability with experience interpreting fraud data, identifying trends, and assessing control effectiveness.
Experience with fraud detection platforms, transaction monitoring systems, or fraud rule engines is advantageous.
Excellent stakeholder management skills, including the ability to provide constructive challenge while maintaining collaborative relationships.
Strong written and verbal communication skills with experience presenting risk insights to senior management and governance forums.
Ability to operate effectively in a fast-paced and evolving environment.
Strong organisational skills with the ability to manage competing priorities and deadlines.
Experience coaching, mentoring, and delivering training to colleagues and stakeholders.
Strong problem-solving skills, attention to detail, and commercial awareness.
Excellent interpersonal and relationship-building skills.
Benefits
Annual professional development and training allowance.
Cycle-to-work and travel support schemes.
Fitness and wellbeing allowance.
Employee discount platform.
Competitive pension scheme.
Private health, dental, and life insurance.
Complimentary office refreshments and regular social events.
Generous annual leave entitlement, including public holidays, birthday leave, and volunteering days.
Senior Accountant
Hybrid - Malta
Full Time
Im supporting a growing iGaming company in Malta, looking for a Senior Accountant to join a friendly team
This is an excellent opportunity for a qualified accountant looking to gain broad exposure across the finance function while working closely with senior management.
Are you -
? Are ACCA, MIA or similarly qualified
? Have 4+ years of external audit experience
? Ideally trained with the BIG4
? Are highly proficient in Excel
? Have NetSuite and/or iGaming experience (advantageous)
What's on offer?
• Competitive salary + benefits
• Hybrid working model
• Strong career progression opportunities
• A collaborative and high-performing finance team
If this sounds like you, or someone in your network, lets chat !
Sales Manager - Europe
A fast-growing iGaming technology platform provider is expanding into Europe and wants a Sales Manager to lead that push.
They build turnkey and white-label platforms across casino, sportsbook, sweepstakes and prediction markets, and already have a solid client base across the US, UK and Europe.
This is a hunter role and it's fully remote. You'll run the full sales cycle across European markets - finding operators, aggregators and partners, building the relationships and closing the deals. You'll also work closely with leadership on regional strategy, so it's a good fit if you want a direct line to the people making decisions rather than another seat in a big sales team.
It's remote and you'll be running your own patch, so you need to be someone who can genuinely manage themselves - set your own priorities, stay on top of your pipeline and keep deals moving without anyone chasing you.
What you'll be doing;
Selling B2B iGaming platform technology across Europe
Finding and winning new operators, aggregators and strategic partners
Owning deals end to end, from first conversation to signed contract
Shaping the regional sales strategy and hitting revenue targets
Keeping a clean pipeline and honest forecasts
Representing the business at the major industry events
What you'll need;
3+ years in iGaming sales or BD
A real understanding of B2B platform sales (casino and sportsbook)
A live network of European operators, aggregators and stakeholders
A track record of closing high-value deals
The discipline to manage yourself in a remote, fast-moving business
What's on offer;
Fully remote working, a competitive base with performance incentives, a genuine say in how the European expansion plays out, and the kind of visibility you only really get in a company that's scaling.
Head of Sales - iGaming
Mix of new business development and managing a small sales team
Sports betting solutions related
Based anywhere in Europe
Established, successful business.
Great earning potential and benefits package
This company is an established B2B provider of sports betting solutions to the iGaming sector. It has offices and people dotted around the globe, in particular across Europe, Asia and the USA. This role has a global remit and the person in the role will focus on managing a small team of sales people, with a view to growing the team.
Reporting to C level, this role could be based pretty much anywhere in Europe. You will focus on selling the company's range of sports betting solutions to the operators globally. You will also be tasked with mentoring, coaching and leading a small a sales team.
Candidates will need to have solid sales experience selling sports betting solutions into the iGaming sector. Ideally you will also have solid people management experience.
In return the company can offer a great package, uncapped commission, generous employment benefits and real career opportunities globally !
For an initial discussion about the role, please contact Karl Harenburg at Pentasia .
Our client is looking for a head of Streamer and influencers to own that channel end to end. You’ll build and run their entire streamer and influencer programme - finding the right partners, structuring the deals, and turning those relationships into a repeatable, measurable engine for growth.
This is a hands-on role with real ownership. You’ll have a budget, the freedom to move fast, and the runway to prove what works. As the channel scales, you’ll build and lead the team around you.
What you’ll do
Own the streamer and influencer channel end to end - from strategy through to execution and results.
Identify, recruit, and build relationships with streamers and influencers across Twitch, Kick, YouTube, X, and beyond.
Negotiate and structure deals - CPA, revenue share, hybrid, flat - that drive growth while protecting margin.
Manage partners day to day, keeping them engaged, performing, and aligned with the brand.
Build the tracking, attribution, and reporting that shows exactly what each partner is delivering.
Develop the creative, assets, and incentives that make their partners want to work with them.
If this sounds like your next opportunity then please get in touch.
My client is building a crypto casino brand with fast product & ground breaking marketing with unique takes on games.
The Role
They are looking for a Head of Growth to own user acquisition end to end - the person who decides how they grow and then makes it happen. You'll set strategy across every channel that matters, build the systems to measure it, and grow a team around you as they scale.
You will have the strategic authority of a senior leadership role with the hands-on freedom of an early-stage company. You won't be waiting on sign-off or fighting through layers. You'll have ownership, a real budget, and the runway to prove what works.
What you'll do
Own growth and user acquisition across all channels, from strategy through execution.
Build a growth acquisition engine across the full spectrum of marketing.
Own streamer acquisition - a core channel in our space - and turn it into something repeatable and measurable.
Develop affiliate, paid, social, and community channels into a high-performing growth machine.
Design deal and incentive structures that drive growth while protecting margin.
Build the tracking, attribution, and reporting that tells them exactly what's working.
If this sounds like your next project and you believe you can drive growth and understand multi channel marketing then please get in touch
Salary: €35-40k (DOE) + Night shift allowance + Bonus
Customer Support Team Leader (Night Shift)
Hybrid in Malta
Salary: €35-40k (DOE) + Night shift allowance + Bonus
Great benefits with an opportunity to work with a mature and well-known brand
An established online gaming business is looking to hire a Customer Support Team Leader to oversee evening operations and lead a team of customer support professionals.
This is a hands-on leadership role focused on team performance, service delivery, and ensuring a consistently high-quality customer experience across multiple support channels.
Responsibilities
Lead, coach, and develop a team of Customer Experience Agents.
Monitor service levels, response times, and customer satisfaction metrics.
Manage workload distribution across customer support channels.
Act as an escalation point for complex customer issues.
Drive operational improvements and support a high-performing team culture.
Ensure compliance with internal procedures and industry requirements.
Support recruitment, onboarding, and ongoing team development.
Requirements
Previous experience leading customer service or customer operations teams in iGaming
Strong people management and communication skills.
Ability to work effectively in a fast-paced environment and make independent decisions.
Experience in monitoring KPIs and driving operational performance.
Knowledge of online gaming, betting, payments, or other high-volume customer-facing environments is advantageous.
Fluent English communication skills, and fluency in at least one of these languages: Swedish, Finnish, Danish, Norwegian, or Dutch.
What's on Offer
Private health and well-being benefits.
Professional development opportunities.
International, collaborative working environment.
Business Development Manager – iGaming | Gibraltar
New Business focused
Fast growing Casino Games provider
Hybrid role/ based in Gibraltar
Competitive base + commission structure
This company is one of the fastest growing Casino Games providers, with over 700 partners and with offices around the globe. They are looking for a Business Development Manager to help them continue to expand their presence in the market and acquire new partners.
Based in Gibraltar, this role reports into the Head of Sales of the business unit. It will focus on bringing in new business. Some of your time will be client facing where you will be expected to have interactions with both operators & aggregators at conferences around the world.
To be successful in the role you will need to have had sales management experience gained in the iGaming sector. You will have solid networks and possess communication, relationship building, persuasiveness, negotiation skills and be energetic.
Interested? Next steps…
If this role is of interest, please contact me for an initial discussion at guy.derham@pentasia.com
Financial Accountant: PSP & Cash Management
Finance - Sliema, Malta (Hybrid)
Salary EUR35-40K
A growing people-first iGaming organisation on Malta is looking for a valued member of their team, a Financial Accountant.
Primary Responsibilities: PSP Operations & Analysis
· Portal fluency: Navigate the back-office portals of all major PSPs to retrieve statements, settlement reports, and transaction-level data without assistance.
· Daily PSP monitoring: Monitor PSP balances daily; flag PSPs requiring top-ups or withdrawals and action or escalate accordingly.
· Reconciliation: Reconcile PSP transactions end-to-end using tools like Aurum; resolve breaks and aged items in a timely manner.
· Fee verification: Verify that PSP fees charged are in line with agreed commercial terms and escalate discrepancies.
· Settlement tracking: Ensure PSPs settle within agreed timeframes; follow up on delays and document outcomes.
· Monthly service-charge reconciliation: Perform monthly reconciliation of service charges applicable to deposits and withdrawals.
· PSP inbox management: Own and manage PSP-related email inboxes; triage, respond to, and escalate queries promptly and professionally.
· Statement downloads & filing: Download, organise, and archive PSP statements and supporting documentation on a timely basis.
· PSP KPI reporting: Prepare and distribute regular KPI dashboards covering PSP performance: transaction volumes, fee ratios, settlement timing, balance positions, and exceptions.
· New PSP onboarding: Liaise with the Payments team prior to new PSP go-lives; clarify commercial terms, integration timelines, and fee structures ahead of first transactions.
Primary Responsibilities: Cash Management
· Daily cash monitoring: Monitor cash and e-money balances across all PSP accounts and wallets on a daily basis.
· Payment initiation: Initiate outgoing payments (PSP top-ups/withdrawals) via online banking portals and payment platforms, in line with authorisation controls and approval workflows.
· Cash movement tracking: Track and log all incoming and outgoing cash flows (receipts, settlements and fee deductions) ensuring every movement is accounted for and reconciled to the books.
· Cash reporting: Prepare regular cash position reports summarising balances by account and currency, flagging exceptions, low-balance risks, or unexpected movements for management review.
· Forecast support: Assist in the preparation of short-term cash flow forecasts; flag projected shortfalls or surplus positions in advance.
· Bank & portal access management: Maintain working knowledge of all active banking and payment portals; ensure statements and confirmations are downloaded, filed, and reconciled on schedule.
· FX awareness: Flag significant FX exposures arising from multi-currency cash positions; support the preparation of currency conversion instructions as directed.
Secondary Responsibilities: General Accounting
· Upload PSP transactions and fees into Xero accurately and on schedule.
· Post journals and perform general bookkeeping.
· Assist with weekly payment runs.
· Prepare bi-weekly PSP balance reports.
· Assist with audit queries, financial statement preparation, and VAT returns.
· Support daily and month-end accounting tasks as required.
· Prepare ad-hoc reports as requested.
· Undertake any other tasks as required by the Company from time to time.
WHO ARE YOU?
Essential
· Hands-on PSP experience: You have worked directly with payment service providers in a finance or payments operations role: you know how PSP portals work, what to look for, and how to resolve issues.
· Cash management experience: You have monitored multi-account cash positions, initiated and tracked payments, and produced cash reports in a fast-moving operational environment.
· Reconciliation expertise: Proven ability to reconcile high volumes of PSP or payment transactions accurately and within SLA.
· KPI-oriented mindset: Comfortable building and owning PSP performance reporting; you understand what the numbers mean and can communicate findings clearly.
· Inbox management discipline: Experience managing high-volume operational email inboxes in a structured, timely manner.
· A bachelor's degree in Accounting or Finance (or equivalent professional experience).
· At least 2 years' experience in a finance or payments operations role with direct PSP experience.
· Proficiency in written and spoken English.
· Excellent command of MS Excel and/or Google Sheets.
· Strong communication and interpersonal skills.
· Positive can-do attitude with a high degree of attention to detail.
Highly Advantageous
· Hands-on experience with the Aurum Reconciliation Tool would be a plus.
· Experience with Xero accounting software.
· Experience managing cash across multiple entities and currencies in a group structure.
· ACCA or ACA part-qualification, or currently studying
· Automation mindset: experience using scripts, macros, or workflow tools to reduce manual effort.
WHAT THEY OFFER?
· HQ in Sliema, Malta with fantastic sea views
· Hybrid working model.
· Mental Well-Being Program.
· Friday social gatherings on the terrace.
· Team and Company events.
· Refer a Friend Bonus.
· Combination of Private Health Insurance, Dental Insurance and vouchers.
· Discounted gym membership
Title - Game Producer - Slots
Salary - Competitive depending on experience
Location - Europe
Structure - Remote
Here at Pentasia, we are partnered with a very exciting slots studio currently looking to expand their team. This time I'm looking for a Game Producer to join on a fully remote basis (Employee of record or B2B).
Key experience
- Previous experience in slot production with a track record of successful launches.
- Deep understanding of slot games and industry trends.
If interested, don't hesitate to reach out or click the link below for more information.